A multi-perspective assessment method for measuring leading indicatiors in capital project benchmarking Choi, Jiyong; Yun, Sungmin; Mulva, Stephen P.; Oliveira, Daniel; Kang, Youngcheol
This paper presents a new multi-perspective assessment method for measuring leading indicators deployed in the 10-10 Performance Assessment System that the Construction Industry Institute (CII) has recently launched. The CII 10-10 Performance Assessment System adopted a multi-perspective assessment approach for evaluating leading indicators that represent various management input measures throughout capital project delivery process. The leading indicators consist of 10 input measures, including four fundamental management functions such as planning, organizing, leading, and controlling as well as major management practices such as design efficiency, human resources, quality, sustainability, supply chain, and safety. This paper provides the theoretical background for the method through extensive review of existing benchmarking theories. Then it describes the development process for the assessment method. After this, it presents how the method was deployed to evaluate the system’s 10 leading indicators. Finally, this paper discusses how to practically utilize the input measure scores acquired from the method for performance improvement. The assessment method in the system will help project management teams to diagnose their project’s performances and thus allow them to set up proactive strategies for the subsequent phases of the project.
Item Citations and Data
Attribution-NonCommercial-NoDerivs 2.5 Canada