- Library Home /
- Search Collections /
- Open Collections /
- Browse Collections /
- UBC Undergraduate Research /
- An Investigation and Application of Usability and Accessibility...
Open Collections
UBC Undergraduate Research
An Investigation and Application of Usability and Accessibility for an Online Queuing System Fipke, Adam Daniel
Abstract
With the expansion and prevalence of mobile devices, users are making the transition away from the desktop platform as their primary method of interacting with systems. Challenges exist in many applications where a desktop website or application is rendered on a mobile device due to the decrease in screen size and the different methods of interacting with the device. When desktop applications are rendered as a mobile site, users experience an increase in cognitive load leading to an increase in user dissatisfaction and lower user engagement, which may ultimately lead to the user not using the application. Additionally, sites fail to properly address user accessibility and how users with different accessibility requirements would potentially interact with the site. The goal of this work is to consider and address the issue of reducing cognitive load for mobile applications and recognizing and improving accessibility, which reduces barriers for all users. The thesis investigates improving the usability and accessibility of a student help system and the difficulties associated with adjusting a desktop system to a mobile-friendly one.
Item Metadata
Title |
An Investigation and Application of Usability and Accessibility for an Online Queuing System
|
Creator | |
Date Issued |
2024-04
|
Description |
With the expansion and prevalence of mobile devices, users are making the transition away from the desktop platform as their primary method of interacting with systems. Challenges exist in many applications where a desktop website or application is rendered on a mobile device due to the decrease in screen size and the different methods of interacting with the device. When desktop applications are rendered as a mobile site, users experience an increase in cognitive load leading to an increase in user dissatisfaction and lower user engagement, which may ultimately lead to the user not using the application. Additionally, sites fail to properly address user accessibility and how users with different accessibility requirements would potentially interact with the site. The goal of this work is to consider and address the issue of reducing cognitive load for mobile applications and recognizing and improving accessibility, which reduces barriers for all users. The thesis investigates improving the usability and accessibility of a student help system and the difficulties associated with adjusting a desktop system to a mobile-friendly one.
|
Genre | |
Type | |
Language |
eng
|
Series | |
Date Available |
2024-05-16
|
Provider |
Vancouver : University of British Columbia Library
|
Rights |
Attribution-NonCommercial-NoDerivatives 4.0 International
|
DOI |
10.14288/1.0443556
|
URI | |
Affiliation | |
Peer Review Status |
Unreviewed
|
Scholarly Level |
Undergraduate
|
Copyright Holder |
Adam Daniel Fipke
|
Rights URI | |
Aggregated Source Repository |
DSpace
|
Item Media
Item Citations and Data
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International