UBC Theses and Dissertations
Child protection mediation : mediator strategies for managing the process Braun, Joy Anne
In this study fourteen child protection mediators responded to questions about their work through questionnaires, interviews, or both, and grounded theory methodology was used. The data was analyzed and the following four themes emerged: describing the process, explaining the process, strategies for managing the process, and evaluating success in managing the process. Key findings were that there are differences between the process issues that exist in the child protection context as compared to other types of mediation, successful process management strategies include having a pre-mediation orientation session and using non-party participants as a positive influence, and success is indicated by changes in the communication between the parties or personal empowerment as well as by whether an agreement is reached.
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