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Confidentiality and information-sharing practices of Ministry for Children and Families social workers Douglas, Janet Louise

Abstract

The move towards a more multidisciplinary approach to the delivery of child protection services in British Columbia raises concerns about the sharing of confidential case material. Factors associated with the information-sharing practices of social workers with law enforcement agencies were examined in this research. This descriptive study involved surveying forty-one intake child protection social workers employed by the Ministry for Children and Families in Vancouver and Coquitlam, using questionnaires. Knowledge of existing legislation, methods of accessing and sharing information with police, and attitudes about police involvement were examined, as well as workers' experience and participation in training. The analysis identified both contributors and obstacles to effective information-sharing and collaboration between social workers and police officers. Informal methods of accessing information were shown to be the most highly used and successful, but the lack of understanding of legislation and of each other's roles interfered with collaborative practice. The results of this research will be of assistance in future training, as well as the development of interagency protocols.

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