UBC Theses and Dissertations

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UBC Theses and Dissertations

Working for tips in restaurants: problematic aspects of the achievement principle Tavares, Tony


In capitalist economies, wages are rationalized by the achievement principle. Managers do the assessing. In restaurants, tips are the main reward of a server's performance. Customers do the assessing. In both cases, there are problematic assumptions that there can be just and ascriptive-free criteria for assessing performance or "capable" authorities for those assessments. Tipping makes those assumptions even more problematic because of the transfer of the assessing authority to the customer.

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