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Training needs assessment of workers providing services to battered women Morrow, Dawn M.


The purpose of this study was to determine the training needs of workers who provide services to battered women and the characteristics of workers who would be willing to train trainers to educate other workers. The data were collected by two mail-out questionnaires returned by 118 frontline workers and 53 administrators from agencies providing services to battered women in seven communities in British Columbia. Two focus groups were conducted to examine the training needs of special groups, one with native workers in the northeastern region of the province, and one with workers from other cultural minorities in the Lower Mainland. Frontline workers who responded to the questionnaire reported how much training they had received and how competent they felt about their knowledge and skills related to working with battered women. Questions on sex role attitudes and the Wife-beating is Justified Scale (Saunders, Lynch, Grayson, & Linz, 1987) were included to measure workers' attitudes toward women and battering. A Pearson-product moment correlation found that levels of competence regarding knowledge and skills were positively correlated with the number of hours of training received (r=.80, p

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