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UBC Theses and Dissertations

Exploring the professional and personal experiences of mental health service providers in rural British Columbia Corman, Kendra

Abstract

Accessing mental health-related support in rural communities can be challenging due to the limited availability and accessibility of services. Moreover, the increase in frequency and severity of climate change events (CCEs; e.g., wildfires, floods), which disproportionately affect rural communities, have increased demand for rural-based mental health services. While there is a paucity of research regarding the experiences of mental health service providers (MHSPs) in these communities, there is evidence that they often face rural-specific challenges in their roles and experience high rates of burnout. They may be also be affected directly by CCEs, limiting their capacity to provide support. By increasing our understanding of the professional and personal experiences of rural MHSPs, the mental health needs of rural communities can be better addressed. Using interpretive descriptive methodology, this thesis explored the experiences of MHSPs throughout rural BC. Participants (N = 125) completed an online survey that explored their personal and professional experiences in general and in relation to CCEs. Inferential statistics and thematic analysis were used to analyze quantitative and open-ended data, respectively. Both accredited (e.g., psychologists, counsellors) and non-accredited (e.g., community support workers) MHSPs participated. Participants offered numerous services, with counselling/psychotherapy being the most common. Higher levels of distress was associated with greater burnout. Non-accredited MHSPs reported higher levels of anxiety and burnout. Most participants had experienced multiple CCEs. Those whose work had been impacted by CCEs, experienced more anxiety, stress, and burnout. Analysis of the open-ended questions revealed three inter-related themes: ‘living in rural BC,’ ‘being a MHSP in Rural BC,’ and ‘the impact of CCEs’. The first theme reflects features inherent to living and working in a rural community. Factors related specifically to providing mental health services in these communities were addressed by the second theme. The third theme highlighted the personal and professional impacts of CCEs on rural MHSPs. The identified needs of rural MHSPs and strategies for addressing these needs are discussed. It is hoped that this will enhance their wellbeing, as well as mental health support for rural community members.

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Attribution-NonCommercial-NoDerivatives 4.0 International