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UBC Theses and Dissertations
It is all about adaptation and sensitivity : the complexity of relational-interactive work in interpreter-mediated non-emergency healthcare in British Columbia, Canada Hemingway, Bryan
Abstract
This research explores the experience of navigating relational work in interpreter-mediated non-emergency healthcare consultations. Using the lived-experience of six healthcare sign language interpreters, this research reveals interpreter-mediated healthcare consultations as a site of significant and shifting complexity. For those interviewed, adaptation and sensitivity to the physical, social, and larger cultural factors at play within a healthcare consultation were essential to effectively navigating relational-interactive work. Drawing on systems theory and complex systems theory, and guided by post-intentional phenomenology, this research highlights the interconnected and entangled nature of healthcare interpreting. Ultimately, this research emphasizes that effective navigation of interpreter-mediated healthcare appointments involves an ongoing co-learning and co-navigating process navigated between people, and the need to address it as such.
Item Metadata
| Title |
It is all about adaptation and sensitivity : the complexity of relational-interactive work in interpreter-mediated non-emergency healthcare in British Columbia, Canada
|
| Creator | |
| Supervisor | |
| Publisher |
University of British Columbia
|
| Date Issued |
2023
|
| Description |
This research explores the experience of navigating relational work in interpreter-mediated non-emergency healthcare consultations. Using the lived-experience of six healthcare
sign language interpreters, this research reveals interpreter-mediated healthcare consultations as
a site of significant and shifting complexity. For those interviewed, adaptation and sensitivity to
the physical, social, and larger cultural factors at play within a healthcare consultation were
essential to effectively navigating relational-interactive work. Drawing on systems theory and
complex systems theory, and guided by post-intentional phenomenology, this research highlights
the interconnected and entangled nature of healthcare interpreting. Ultimately, this research
emphasizes that effective navigation of interpreter-mediated healthcare appointments involves an
ongoing co-learning and co-navigating process navigated between people, and the need to
address it as such.
|
| Genre | |
| Type | |
| Language |
eng
|
| Date Available |
2023-03-22
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| Provider |
Vancouver : University of British Columbia Library
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| Rights |
Attribution-NonCommercial-NoDerivatives 4.0 International
|
| DOI |
10.14288/1.0428071
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| URI | |
| Degree | |
| Program | |
| Affiliation | |
| Degree Grantor |
University of British Columbia
|
| Graduation Date |
2023-05
|
| Campus | |
| Scholarly Level |
Graduate
|
| Rights URI | |
| Aggregated Source Repository |
DSpace
|
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Rights
Attribution-NonCommercial-NoDerivatives 4.0 International