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UBC Theses and Dissertations

The impact of electronic health record components on quality of patient care : a secondary data analysis Byard, Jillisa


Aims: The study examined the unique effects of electronic health record (EHR) components used by Canadian nurses in direct patient care on the quality of patient care, while controlling for individual nurses’ characteristics. Specifically, the study aimed to measure how specific EHR components (i.e., computerized clinical decision support, computerized provider order entry, electronic medication administration record, nursing information systems) impact the quality of patient care. Background: The implementation of EHR systems and components in Canada are occurring at rapid pace with a goal to enhance quality, increase access and reduce costs. Research findings related to the impact of EHRs on quality of care remain inconclusive, as the majority of studies had small sample sizes and ambiguous descriptions of EHR components. Methods: This cross-sectional secondary analysis drew upon data from 1031 direct patient care nurses from a Canadian survey conducted by Canada Health Infoway. Results: One EHR component and three nurse characteristics were significantly associated with quality of patient care. The clinical decision support tool was positively associated with quality of patient care. Nursing experience was inversely associated to quality of patient care. Experience documenting in EHRs and EHR satisfaction were positively associated with quality of patient care. Conclusion: EHR component use, specifically clinical decision support systems, may impact quality of care. Nursing experience, experience documenting in EHRs and EHR satisfaction may also influence quality of care. Implications: Further research should be conducted to explore the impact of EHR use on nurses’ perception of quality of care. Researchers should include adequate descriptions of their EHR components and use psychometrically validated tools to increase the generalizability of their findings. Specifically, Infoway should continue to deploy their national nursing survey on health technology use to monitor EHR trends in Canada.

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