UBC Theses and Dissertations
Occupational stress and coping in community mental health workers McDaniel, Matthew Moses
Community Mental Health Workers (CMHWs) support clients facing mental health challenges through work within client communities. This study examined self-efficacy, perceived stress, coping style, and burnout in CMHWs. One hundred and one CMHW’s were recruited from three housing, public health, and community service organizations within Vancouver. Participants completed a survey containing The General Self-Efficacy Scale, The Perceived Stress Scale, The Brief COPE, and The Maslach Burnout Inventory. It was hypothesized that (a) self-efficacy will relate differently to perceived stress regarding years of experience, (b) burnout will be related to years of experience, (c) disengagement coping strategies will correlate positively with emotional exhaustion and depersonalization, (d) disengagement coping strategies will correlate negatively with personal accomplishment, (e) engagement coping strategies will correlate positively with self-efficacy and correlate negatively with perceived stress, and (f) males and females will differ in their pattern of coping with stress. Results indicated that self-efficacy related differently to perceived stress regarding experience and burnout was not related to years of experience, but was related to age. Disengagement coping strategies and engagement coping strategies correlated with related variables as hypothesized. Males and females differed in their pattern of coping with stress. Results are discussed in relation to current literature. Implications for future research and practice are suggested.
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