UBC Theses and Dissertations

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UBC Theses and Dissertations

The counselling relationship : effective and ineffective ways of working with Aboriginal clients La Rochelle, Jason


This study used the Enhanced Critical Incident Technique (ECIT) to explore what helps or hinders the building of a positive counselling relationship with Aboriginal clients. Interviews with 10 participants produced 201 critical incidents and wish list items. These incidents and wish list items were placed into 13 helping categories, 9 hindering categories, and 5 wish list categories. The following helping categories had the highest participation rates: Culturally Appropriate Knowledge and Methods, Counsellor Focuses on Client Needs, and Appropriate Self-Disclosure. The following hindering categories had the highest participation rates: Counsellor Not Focused on Client Needs, Ineffective Communication Skills, and Cultural Incongruence/Lack of Cultural Knowledge. The top wish list category based on participation rate was the following: the Counsellor Has Knowledge about Aboriginal Culture. Nine credibility checks were performed to ensure validity of the data. The purpose of this study was to provide Aboriginal clients with a voice within counselling psychology research pertaining to helping and hindering aspects of counselling relationship building.

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