UBC Library and Archives

LibQUAL 2013 : UBC Vancouver survey results Buhler, Jeremy; Magnus, Ebony; Beck, Charlotte; Bugeaud, Danielle; Finnegan, Cathaleen; Henderson, Laurie; McGrath, Kat; Parlongo, Shawnna; Sayre, Frank; Sprout, Bronwen; Strang, Jon; LibQUAL Analysis Working Group

Abstract

In February and March 2013 UBC Library implemented the LibQUAL survey at the Vancouver campus to measure faculty and student perceptions of library services. There were 918 valid responses, 40% of which included written comments. A working group of library staff members reviewed the comments to identify themes that provide context for overall survey results.

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Attribution-NonCommercial-NoDerivatives 4.0 International