Open Collections

UBC Faculty Research and Publications

Understanding the impacts of the COVID-19 pandemic on the care experiences of people with mental-physical multimorbidity : protocol for a mixed methods study Menear, Matthew; Duhoux, Arnaud; Bédard, Myreille; Paquette, Jean-Sébastien; Baron, Marie; Breton, Mylaine; Courtemanche, Simon; Dubé, Savannah; Dufour, Stefany; Fortin, Martin; Girard, Ariane; Larouche-Côté, Émilie; L’Espérance, Audrey; LeBlanc, Annie; Poitras, Marie-Eve; Rivet, Sophie; Sasseville, Maxime; Achim, Amélie; Archambault, Patrick; Bajurny, Virtue; Brown, Judith B.; Carrier, Jean-Daniel; Côté, Nancy; Couturier, Yves; Dogba, Maman J.; Gagnon, Marie-Pierre; Ghio, Sergio C.; Marshall, Emily G.; Kothari, Anita; Lussier, Marie-Thérèse; Mair, Frances S.; Smith, Susan; Vachon, Brigitte; Wong, Sabrina T.

Abstract

Background: Primary care and other health services have been disrupted during the COVID-19 pandemic, yet the consequences of these service disruptions on patients’ care experiences remain largely unstudied. People with mental-physical multimorbidity are vulnerable to the effects of the pandemic, and to sudden service disruptions. It is thus essential to better understand how their care experiences have been impacted by the current pandemic. This study aims to improve understanding of the care experiences of people with mental-physical multimorbidity during the pandemic and identify strategies to enhance these experiences. Methods: We will conduct a mixed-methods study with multi-phase approach involving four distinct phases. Phase 1 will be a qualitative descriptive study in which we interview individuals with mental-physical multimorbidity and health professionals in order to explore the impacts of the pandemic on care experiences, as well as their perspectives on how care can be improved. The results of this phase will inform the design of study phases 2 and 3. Phase 2 will involve journey mapping exercises with a sub-group of participants with mental-physical multimorbidity to visually map out their care interactions and experiences over time and the critical moments that shaped their experiences. Phase 3 will involve an online, cross-sectional survey of care experiences administered to a larger group of people with mental disorders and/or chronic physical conditions. In phase 4, deliberative dialogues will be held with key partners to discuss and plan strategies for improving the delivery of care to people with mental-physical multimorbidity. Pre-dialogue workshops will enable us to synthesize an prepare the results from the previous three study phases. Discussion: Our study results will generate much needed evidence of the positive and negative impacts of the COVID-19 pandemic on the care experiences of people with mental-physical multimorbidity and shed light on strategies that could improve care quality and experiences.

Item Metadata

Title
Understanding the impacts of the COVID-19 pandemic on the care experiences of people with mental-physical multimorbidity : protocol for a mixed methods study
Creator
Menear, Matthew; Duhoux, Arnaud; Bédard, Myreille; Paquette, Jean-Sébastien; Baron, Marie; Breton, Mylaine; Courtemanche, Simon; Dubé, Savannah; Dufour, Stefany; Fortin, Martin; Girard, Ariane; Larouche-Côté, Émilie; L’Espérance, Audrey; LeBlanc, Annie; Poitras, Marie-Eve; Rivet, Sophie; Sasseville, Maxime; Achim, Amélie; Archambault, Patrick; Bajurny, Virtue; Brown, Judith B.; Carrier, Jean-Daniel; Côté, Nancy; Couturier, Yves; Dogba, Maman J.; Gagnon, Marie-Pierre; Ghio, Sergio C.; Marshall, Emily G.; Kothari, Anita; Lussier, Marie-Thérèse; Mair, Frances S.; Smith, Susan; Vachon, Brigitte; Wong, Sabrina T.
Publisher
BioMed Central
Date Issued
2023-07-24
Description
Background: Primary care and other health services have been disrupted during the COVID-19 pandemic, yet the consequences of these service disruptions on patients’ care experiences remain largely unstudied. People with mental-physical multimorbidity are vulnerable to the effects of the pandemic, and to sudden service disruptions. It is thus essential to better understand how their care experiences have been impacted by the current pandemic. This study aims to improve understanding of the care experiences of people with mental-physical multimorbidity during the pandemic and identify strategies to enhance these experiences. Methods: We will conduct a mixed-methods study with multi-phase approach involving four distinct phases. Phase 1 will be a qualitative descriptive study in which we interview individuals with mental-physical multimorbidity and health professionals in order to explore the impacts of the pandemic on care experiences, as well as their perspectives on how care can be improved. The results of this phase will inform the design of study phases 2 and 3. Phase 2 will involve journey mapping exercises with a sub-group of participants with mental-physical multimorbidity to visually map out their care interactions and experiences over time and the critical moments that shaped their experiences. Phase 3 will involve an online, cross-sectional survey of care experiences administered to a larger group of people with mental disorders and/or chronic physical conditions. In phase 4, deliberative dialogues will be held with key partners to discuss and plan strategies for improving the delivery of care to people with mental-physical multimorbidity. Pre-dialogue workshops will enable us to synthesize an prepare the results from the previous three study phases. Discussion: Our study results will generate much needed evidence of the positive and negative impacts of the COVID-19 pandemic on the care experiences of people with mental-physical multimorbidity and shed light on strategies that could improve care quality and experiences.
Subject
Primary care; Mental health; Multimorbidity; Chronic disease; COVID-19; Health care experiences
Genre
Article
Type
Text
Language
eng
Date Available
2023-10-12
Provider
Vancouver : University of British Columbia Library
Rights
Attribution 4.0 International (CC BY 4.0)
DOI
10.14288/1.0437123
URI
http://hdl.handle.net/2429/86156
Affiliation
Applied Science, Faculty of; Non UBC; Nursing, School of
Citation
BMC Primary Care. 2023 Jul 24;24(1):154
Publisher DOI
10.1186/s12875-023-02106-5
Peer Review Status
Reviewed
Scholarly Level
Faculty; Researcher; Other
Copyright Holder
The Author(s)
Rights URI
http://creativecommons.org/licenses/by/4.0/
Aggregated Source Repository
DSpace

Item Media

Item Citations and Data

Rights

Attribution 4.0 International (CC BY 4.0)