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Rural use of health service and telemedicine during COVID-19 : The role of access and eHealth literacy Rush, Kathy L.; Seaton, Cherisse L.; Li, Eric Ping Hung, 1978-; Oelke, Nelly; Pesut, Barbara
Abstract
The COVID-19 pandemic has driven a greater reliance on telemedicine, yet rural access, use, and satisfaction with telemedicine and the role of eHealth literacy are unknown. Using a cross-sectional design, 279 (70.6% female) western rural Canadians completed an online survey. The majority of participants reported access to telemedicine, but nearly 1/5 lacked access to online or virtual mental health services. The majority of participants had used health care services following the declared COVID-19 pandemic in North America, and just under half had used telemedicine. Telemedicine satisfaction scores were higher among participants who had used video (M=4.18) compared to those who used phone alone (M=3.79) (p=0.031). Telemedicine satisfaction and eHealth literacy were correlated (r=0.26, p=0.005). Participants did not want telemedicine to replace in-person consultations. Telemedicine practice requires that rural residents have the resources, ability and willingness to engage with remote care.
Item Metadata
Title |
Rural use of health service and telemedicine during COVID-19 : The role of access and eHealth literacy
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Creator | |
Contributor | |
Publisher |
SAGE Publications
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Date Issued |
2021
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Description |
The COVID-19 pandemic has driven a greater reliance on telemedicine, yet rural access, use, and satisfaction
with telemedicine and the role of eHealth literacy are unknown. Using a cross-sectional design, 279 (70.6%
female) western rural Canadians completed an online survey. The majority of participants reported access
to telemedicine, but nearly 1/5 lacked access to online or virtual mental health services. The majority of
participants had used health care services following the declared COVID-19 pandemic in North America, and
just under half had used telemedicine. Telemedicine satisfaction scores were higher among participants who
had used video (M=4.18) compared to those who used phone alone (M=3.79) (p=0.031). Telemedicine
satisfaction and eHealth literacy were correlated (r=0.26, p=0.005). Participants did not want telemedicine
to replace in-person consultations. Telemedicine practice requires that rural residents have the resources,
ability and willingness to engage with remote care.
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Subject | |
Genre | |
Type | |
Language |
eng
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Date Available |
2021-06-28
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Provider |
Vancouver : University of British Columbia Library
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Rights |
Attribution-NonCommercial 4.0 International
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DOI |
10.14288/1.0398722
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URI | |
Affiliation | |
Citation |
Rush, K. L., Seaton, C., Li, E., Oelke, N. D., & Pesut, B. (2021). Rural use of health service and telemedicine during COVID-19: The role of access and eHealth literacy. Health Informatics Journal, 27(2), 146045822110200.
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Publisher DOI |
10.1177/14604582211020064
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Peer Review Status |
Reviewed
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Scholarly Level |
Faculty; Researcher
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Copyright Holder |
Authors
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Rights URI | |
Aggregated Source Repository |
DSpace
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Item Media
Item Citations and Data
Rights
Attribution-NonCommercial 4.0 International