The HCLMBC CSVs include traditional Chinese characters. Excel displays the characters improperly. There are two ways to display the files: 1) Open with LibreOffice, Notepad, TextWrangler, or any other program that can open a CSV. 2) Open Excel. Go to the ‘data’ tab. Click ‘from text’ as the source. Open HCLMBC. In the file origin drop-down select ‘Chinese.’ Click ‘next.’ The file should now open. Some of the characters may still not display.