Characteristics of complex adaptive systems in technology-mediated wound care communication processes
department or school: Applied Science, Faculty of
department or school: Nursing, School of
data provider: DSpace
degree campus: UBCV
creator: Cairns, Catherine
issued: 2021-07-31T07:00:00Z
issued: 2020
related degree: Master of Science in Nursing - MSN
degree grantor: University of British Columbia
description: Wound management is a common healthcare concern that affects many people across the span of their lives. The complexity of wound care results in the necessity of an interdisciplinary approach with many team members communicating and sharing information. Communication can be a challenge in the complex and constantly evolving healthcare system. Describing the current state of processes of interdisciplinary wound care communication, as informed by complex adaptive systems theory, adds to the existing research regarding complex adaptive systems, communication and technology use in health care. In this thesis I used ethnographic methods and a complex adaptive systems analytic framework to explore the processes surrounding interdisciplinary wound care communication. Interviews were conducted with nine healthcare providers and facilitated through the use of professional personas. Through the interviews, categories and themes were identified and the results were reviewed to see to what extent wound care communication processes are reflective of complex adaptive systems. Three main themes were identified: How context shapes interdisciplinary communication; Navigation of tools and technologies; and Efficiency and trust in face-to-face communication. Each wound care communication category mapped to a minimum of two complex adaptive systems properties while some illustrated all eleven properties. Overall, the wound care communication categories exemplify the properties of a complex adaptive system which suggests that interdisciplinary wound care communication is a complex adaptive system. Despite the different technologies available to mediate interdisciplinary communication there was a resounding preference for face-to-face and in person communication whenever possible.
aggregated CHO: https://circle.library.ubc.ca/rest/handle/2429/75301
note: CHARACTERISTICS OF COMPLEX ADAPTIVE SYSTEMS IN TECHNOLOGY-MEDIATED WOUND CARE COMMUNICATION PROCESSES by Catherine Cairns BSN, British Columbia Institute of Technology, 2010 BA, University of British Columbia, 2006 A THESIS SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF SCIENCE IN NURSING in THE FACULTY OF GRADUATE AND POSTDOCTORAL STUDIES THE UNIVERSITY OF BRITISH COLUMBIA (Vancouver) July 2020 © Catherine Cairns, 2020 ii The following individuals certify that they have read, and recommend to the Faculty of Graduate and Postdoctoral Studies for acceptance, a thesis entitled: Characteristics of Complex Adaptive Systems in Technology-Mediated Wound Care Communication Processes. submitted by Catherine Cairns in partial fulfillment of the requirements for the degree of Master of Science in Nursing Examining Committee: Leanne Currie, RN, PhD, Associate Professor, School of Nursing, UBC Supervisor Barbara Eddy, MN-NP, Adjunct Professor, School of Nursing UBC Supervisory Committee Member Tarnia Taverner, PhD, MSc, RN Clinical Associate Professor, School of Nursing, UBC Supervisory Committee Member iii Abstract Wound management is a common healthcare concern that affects many people across the span of their lives. The complexity of wound care results in the necessity of an interdisciplinary approach with many team members communicating and sharing information. Communication can be a challenge in the complex and constantly evolving healthcare system. Describing the current state of processes of interdisciplinary wound care communication, as informed by complex adaptive systems theory, adds to the existing research regarding complex adaptive systems, communication and technology use in health care. In this thesis I used ethnographic methods and a complex adaptive systems analytic framework to explore the processes surrounding interdisciplinary wound care communication. Interviews were conducted with nine healthcare providers and facilitated …
has type: Thesis/Dissertation
date issued: 2020-11
is shown at: 10.14288/1.0392565
language: eng
degree discipline: Nursing
provider: Vancouver : University of British Columbia Library
publisher: University of British Columbia
rights: Attribution-NonCommercial-NoDerivatives 4.0 International
rights URI: http://creativecommons.org/licenses/by-nc-nd/4.0/
scholar level: Graduate
type: Text
identifier URI: http://hdl.handle.net/2429/75301