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UBC Reports Oct 14, 1999

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 UBC Archive* Serial
Volume 45, Number 17
October 14, 1999
Find UBC Reports on the Web at www.publicaffairs.ubc.ca
Core Crop
Bruce Mason photo
Winesap and Wolf River, Golden Russet and Spitzenberg are some ofthe
names making a rare appearance at the Botanical Garden's ninth
annual Apple Festival, Oct. 16 and 17. Event organizer and Friend of
the Garden (FOG) Margaret McGregor, pictured above, says more than
35 varieties of apples and 40 varieties of trees will be sold. "FOGs have
gathered varieties from around the province — most of which are
unavailable commercially — and they can be sampled for a nominal
fee," she says. More than 7,000 people attended last year's Apple
Festival, which includes demonstrations, displays, bushels of fun for
children, including buskers from the School of Music, and free admission
to the Botanical Garden. The event takes place from 11 a.m. to 4 p.m.
at 6804 Southwest Marine Dr. Call (604) 822-9666 for more information.
x Mini-university' builds
bridges for 50 years
by Bruce Mason	
Staff writer
UBC's Faculty of Graduate Studies
was ahead of its time when it was officially approved by Senate in 1949. As the
faculty celebrates 50 years as a leader in
innovative and interdisciplinary education and research, it isn't resting on its
considerable laurels.
"We are a mini-university," says Frieda
Granot, dean ofthe faculty, "and throughout the fall we are presenting an ambitious series of lectures and other events
to raise awareness and celebrate our key
role in building bridges at UBC."
The best on-line admissions in the
country has been developed by the faculty, she says, and it is unveiling a comprehensive 400-page Web site as well as
a manual for evaluating international
students, which many people on campus
have requested.
A highlight of the 50th anniversary
celebrations is a gala concert at the Chan
Centre for the Performing Arts on Oct. 21
at 8 p.m. It features legendary pianists
Jane Coop and Robert Silverman. Both
are professors of Music but rarely have an
opportunity to perform together as a duet.
Also on the program are former and
current students. Some are coming from
a great distance to take part in the concert, which symbolizes the remarkable
success ofthe Faculty of Graduate Studies at UBC.
"The concert is a showcase of the outstanding success of UBC faculty and
students and an opportunity to reflect on
the quest for excellence which has always
been a hallmark and tradition of our
programs and research," says Granot.
From the beginning the faculty has
had two distinct and independent roles.
It promotes interdisciplinary graduate
education and research and provides
administrative services for graduate students across all faculties.
The School of Community and Regional Planning, formed in 1950, was the
initial interdisciplinary research unit in
the faculty. It was created to address the
myriad issues resulting from B.C.'s rapid
growth in population and signaled a new
era in education and research and the
evolution of the faculty.
Over the decades the faculty would
gather together the finest minds to work
on major developments and issues emerg-
Meeting reports on
Trek 2000 progress
Members ofthe general public as well
as representatives from business, labour, education, community groups and
the government joined UBC President
Martha Piper at the university's second
annual general meeting held in downtown Vancouver today.
The meeting updated the public on
progress being made in implementingTrek
2000, UBC's vision for the next century. It
reflected on the important attributes and
qualities that define a university.
Faculty, staff, students and all members of the UBC community are invited
to join Piper and the Board of Governors
for the second campus annual general
meeting on Oct. 19 from 12:30 p.m. to
1:30 p.m. in the Chan Centre for the
Performing Arts.
Some ofthe recent accomplishments
of UBC students, faculty, staff and
alumni will be presented in a multimedia format.
In addition to Piper, UBC Chancellor
William Sauder, Harold Kalke, chair of
UBC's Board of Governors. Linda
Thorstad, president of UBC's Alumni
Association, Ryan Marshall, president of
the Alma Mater Society and Margo Fryer,
a PhD candidate working on UBC's Downtown Eastside presence, will address the
There will be an opportunity to ask
questions at the end of the meeting and
copies of UBC's annual report will be
The report is also available on the Web
at www.publicaffairs.ubc.ca.
Campaign kicks off
Oct. 18
The countdown is on for this year's
UBC United Way Campaign and organizers have a full slate of fund-raising events in place campus-wide for
the two-week effort to be held from Oct.
18 to Oct. 29.
"While we are
highlighting the
larger events, they
are just the tip ofthe
iceberg," says Ceremonies and Events
manager Eilis
Courtney, chair of
the 1999 campus
campaign. "There are
many other smaller,
fun events going on
within departments and offices around
campus that volunteers have worked
on tirelessly to organize."
This year's UBC campaign officially
kicks off Oct. 18, marked by an early
morning wave-in by organizers and
volunteers at each ofthe main campus
entrances. The mass greetings will serve
as a notice to faculty, staff, students
and campus visitors that the campaign has started.
Later that day, for a mere $5, people
can feast on salmon and bannock at
the First Nations Longhouse from 11:30
a.m. to 1 p.m.
'The Care-y mascot will be there to
welcome people to the barbecue as well
as live music and door prizes. We will
also be selling raffle tickets  for the
Canadian      Airlines
draw." says salmon barbecue volunteer organizer Anne Cuthbert of
UBC's Public Affairs Office. "It's a hot ticket —
they are selling out very
As part of this year's
campaign,   two Canadian Airlines tickets will
be raffled off for any one
of the airline's worldwide destinations with second- and
third-place cash prizes. Tickets are $5
The annual Custodial Barbecue and
International Food Fest is the next
major event set for Oct. 21 from 11:30
a.m. to 1 p.m. at the University Services building. Always a popular affair,
the mouth-watering choices offered
have consistently drawn raves for their
variety and exotic nature.
On Oct. 25, the UBC Ritsumeikan
Open House will feature Japanese food
See UNITED Page 2
Learning Leader
Zoology Assoc. Prof. Lee Gass is one of Canada's top university teachers
Dollars And Sense 4-5
Feature: Commerce and Business Administration builds business
Soul Man 12
Profile: Peter Raabe finds comfort for others in philosophy yee aap^&s a&fet^r^i ^"-?
Continued from Page 1
ing in the world, including women's studies, sustainable development, the rise of the global
economy and importance of Asia,
genetics, applied ethics and
health promotion.
UBC's Faculty of Graduate
Studies now comprises the
school, two unique residential
colleges, seven graduate programs, 15 research units and
the journal Pacific Affairs.
The rise in growth of graduate
education has also been phenomenal. In the past decade
alone the number of students in
the faculty has quadrupled. More
than 6,400 graduate students
are now enrolled, including the
largest percentage of international students in Canada.
For more information on the
wide range of activities being
staged in honour of the 50th
anniversary of the Faculty of
Graduate Studies and for ticket
information on the gala, call (604)
Continued from Page 1
and entertainment from 11:30
a.m. to 2 p.m.
"There will be delicious food
and hilarious entertainment and
the chance to learn some origami," says organizer Bill
The annual crowd-pleasing
Pancake Breakfast will again feature celebrity flapjack flippers
serving breakfast from 7:30 a.m.
to 10 a.m. at the Instructional
Resource Centre's main foyer
Oct. 28.
"Everybody knows that breakfast is the most important meal
of the day so what better way to
donate to the United Way than
getting a hearty breakfast served
by campus celebrities and for
only $3," says Roseanne
Mclndoe, the breakfast organizer.
UBC faculty and staff will receive campaign pledge forms by
campus mail Oct. 18. Forms
must be submitted by Oct. 22 to
be eligible for the early bird draw.
Deadline for the final draw is
Dec. 10. Prizes range from restaurant certificates and Cypress
Mountain ski passes to champagne cruises, says Courtney.
A bingo card will also be included with the pledge forms for
an online game to be held over a
four-week period starting Oct.
Courtney says one ofthe best
ways for staff and faculty to give
is through payroll deduction. A
$2 per pay cheque donation will
provide a staffed crisis centre
line for one hour while $5 per
pay cheque will give 15 seniors a
hot lunch, she says.
For information on events,
details of the online bingo game
or to volunteer for this year's
UBC United Way campaign, contact the campaign office at (604)
822-8929 or visit the Web site at
Please make your pledge to USC
by calling:!-800-5656-USC
56 Spirit! Street
Otuwa  KIPSB1
Three earn Science
Council honours
Three members of the UBC
community will be honoured at
the 1999 B.C. Science and Technology Awards Dinner at Vancouver's Hyatt Regency Hotel
Oct. 18.
Charles Laszlo, professor
emeritus in the Electrical and
Computer Engineering Dept.. is
the recipient of the Science
Council's Solutions Through Research Award.
Laszlo is being honoured for
his contributions to
the lives of
people with
n e e r e d
many technologies  in
this area, including, most recently, FlightSound — a device
that enables hard of hearing airline passengers to communicate
with cabin staff.
Laszlo, who is hard of hearing, was director of the Institute of Hearing Accessibility Research at UBC. The institute
brings engineers, audiologists,
physicians, educators, psychologists, and hard of hearing
consumers together to work on
hearing accessibility problems.
He was also the founding
president ofthe Canadian Hard
of Hearing Association, and
served as the president of the
International Federation of Hard
of Hearing People.
J. Ross Mackay, professor
emeritus in the Geography Dept.,
Science Council
of British Columbia
is the winner of the Science
Council Chairman's Award for
Career Achievement.
Canada's foremost permafrost scientist, Mackay is being
honoured for his lifetime of contributions to science and technology.
He continues an active program of Arctic field research.
Calum MacAulay, a clinical
associate professor of Pathology and associate member in
the Physics
Dept., is the
winner of
the council's Young
who is also
head ofcancer imaging at the B.C. Cancer
Agency, is a bio-physicist who
is involved in applied technologies for the early detection of
He and his colleagues have
developed a number of innovative imaging systems some of
which are being patented and
The B.C. Science and Technology Awards were established
in 1980 by the Science Council
of B.C. to recognize outstanding
achievements by the province's
scientists, engineers, industrial
innovators and science communicators.
Last year, UBC faculty and
alumni swept the awards, winning all six awards given by the
a university.
Can a university listen?
Can a university develop leaders?
Can a university have a SOlll?
Can a university change the future?
Can a university inspire?
The University of British Columbia thinks so.
Join UBC President Dr. Martha Piper and the Board of
Governors at our second Annual General Meeting as we
reflect on the important attributes and qualities that define a
In a multimedia format, we will share with you stories ofthe
recent accomplishments of UBC students, faculty, staff and
alumni who are part ofthe outstanding tradition of excellence
that defines UBC. You will also learn more about Trek
2000—UBC's vision for the next century.
DATE: Tuesday, Oct. 19, 1999
TIME: 12:30 p.m. to 1:30 p.m.
LOCATION:  Chan Centre for the Performing Arts
Please extend this invitation to your colleagues and friends.
Draft Academic Plan
Available for Comments
The Draft Academic Plan has been circulated across UBC's
campuses and is available on the Academic Plan Advisory Committee
(APAC) Web site: www.oldadm.ubc.ca/apac/.
The Draft Academic Plan has been the focus of several forums on
campus including: the Town Hall meeting hosted by President Martha
Piper at the Chan Centre for Performing Arts on Sept. 21; a Faculty
of Science forum on Sept. 22; and an Alma Mater Society student
forum in SUB on Sept 30. The three gatherings saw vigorous and
active discussion and comments for improving the draft.
The Draft Academic Plan will next be discussed at Senate on Oct.
13. Based on comments received at Senate and from members of
the community, the Draft Academic Plan will be revised and put in
final form for a formal decision by Senate on Nov. 17. Thus, there
is still ample time for input. As a result the APAC encourages
members ofthe UBC and broader community to share their ideas
so that the final Academic Plan can reflect the broadest possible
spectrum of ideas.
Please send your comments and suggestions by e-mail to:
jeananne@oldadm.ubc.ca; or by fax to: 822-81 18.
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Office: (604) 263-1508 Fax: (604) 263-1708
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y policy. UBC Reports -October 14, 1999 3
Bruce Mason photo
Up, Up And Away
Dave Grieser and Andrew Hill, Plant Operations, prune the deadwood
on the magnificent red oaks along Main Mall. It's part of a pilot
project to maintain the survivors of the windstorm, which wreaked
havoc on the Lower Mainland and on campus last month. "We lost
about 40 trees, 20 of which were significant to UBC's tree inventory,"
says John Metras, associate director of Plant Operations, Municipal
Services. Losses included eight large Catalpa trees on Memorial Road
next to the Buchanan Building. Metras says damage has been dealt
with and landscape architects are deciding on replacements.
Creativity, courage
define top teacher
by Andy Poon
Staff writer
Zoology Assoc. Prof. Lee Gass is one of
10 Canadian university educators named
as 3M Teaching Fellows this year.
"My responsibility is for students to
learn, however that happens," says Gass.
Gass is the seventh UBC faculty member to receive the award since its inception in 1986. To date, 140 Canadian
university educators from 35 universities have been given the fellowships in
recognition of their
excellence in teaching as well as leadership and commitment to improving
university teaching
across disciplines.
A total of 43 nominations were received from 24 Canadian universities
this year.
"Lee sets a standard of excellence for
faculty and students," says Barry
McBride, vice-president, Academic and
Provost. "He is a
creative, demanding,
courageous and caring teacher who challenges students to become actively involved in learning."
From the beginning, Gass taught by
inquiry and has helped colleagues increase student participation in their
"Lee is one of the most original and
creative teachers I have encountered,"
says Science Dean Maria Klawe. "Students often tell me that he has completely changed the way they see the
world and themselves. We are very lucky
to have him at UBC."
"He's always been the farthest one in
front in terms of pedagogical approach,"
says Zoology Head James Berger. "He is
just such a phenomenal story-teller so
he uses that gift to draw things out of
students and has been a real pioneer in
moving people to a more learner or student-centred approach."
An innovative educator with 35 years
of teaching experience, Gass was instrumental in developing UBC's Science One
program — an interdisciplinary first-
year program that uses a team approach
among professors to teach an integrated
science curriculum.
"The students learn the material from
different points of view and at the same
time learn to question their own and
others' knowledge
and learn that science is a cultural activity," says Gass.
Gass also helped
design and deliver the
first course, 'The Size
of Things," in a new
Integrated Sciences
degree program
launched in 1998.
The program allows
students to design
their own degrees by
selecting existing
courses in two or
more disciplines.
Gass was one of
the creators of Science First, an independent, lunch-time lecture series for
undergraduate students in which scientists tell the story of their life and their
Since Gass gave the inaugural lecture
in 1996, the series has attracted a large
and diverse audience of students, graduate students and faculty each year.
In April, Gass was awarded the University's Killam Prize for Excellence in
When he is not in the classroom, Gass
researches the behaviour of hummingbirds and carves stone sculptures.
The award is sponsored by 3M Canada
Inc. and the Society for Teaching and
Learning in Higher Education.
Fresh ideas ensure 25
lively years on campus
by Bruce Mason
Staff writer
The 36 faculty and a librarian being
inducted into the Quarter Century Club,
which honours 25 or more years of service
at UBC. share other things in common
besides finding work on campus in 1974.
They have participated in enormous change
and are involved in new projects which
make life as exciting and challenging as
the day they started.
Jim and Jane Gaskell
were a young married
couple with doctoral degrees from Harvard when
they arrived at UBC. Neither knew how long they
would stay or what lay
"Two major changes
come to mind — both
positive," says Education
Prof. Jane Gaskell, associate dean of Graduate
Programs and Research
in the faculty. "UBC has
made progress in equity
issues and places greater
emphasis on research."
"The university is much
more friendly to women —
in my job interview I was
told the faculty didn't want
anyone who did women's
studies," she explains.
"That's changed fundamentally and our faculty is also
more interdisciplinary and
more responsive in community outreach and
graduate programs."
She cites her involvement in the Western Research Network on Education and Training as an example. Funded by the Social Sciences and
Humanities Research Council, it brings
together Education faculty, economists
and representatives of the community to
research policy and case studies and links
between education and work.
Curriculum Studies Prof. Jim Gaskell
is also involved in the research network.
His focus is on applied academics.
"One ofthe problems I am looking at is
how to integrate academic and vocational
training to benefit both."
He says the university is more interesting intellectually because ofthe greater
diversity of people and perspectives.
On the other hand, funding constraints
have significantly reduced the size of the
community of scholars, he says.
"In the mid-'70s there were some 250
tenure track faculty in Education," he
recalls. "Today there are about 125. In
science education alone, the number has
dropped from 20 to five."
Jane and Jim Gaskell
Computer Sciences Prof. Alan
Mackworth recalls when his discipline was
in its infancy. Now director ofthe Laboratory for Computational Intelligence, he
arrived at UBC with a master's degree in
Computer Science and Psychology from
Harvard and a PhD in artificial intelligence
from the University of Sussex.
'There was a great deal of excitement
about new ways of studying intelligence
systems and perception," he remembers.
"Some of us were also
aware ofthe economic importance of applications
such as computervision."
He now works with a
team of eight researchers
who are building sensor-
based robotic systems.
"Over the years we
have built up a critical
mass of resources and
infrastructure at UBC
which now enable us to
construct new systems
and experiments. It's exciting work, which is attracting widespread attention and interest."
Others who will be honoured at the fourth annual
Quarter Century Club dinner Oct. 20 in the Leon and
Thea Koerner University
Centre include: Agricultural Sciences: Richard
Barichello. Agricultural
Economics; Applied Science: Colin Oloman,
Chemical and Bio-Resource Engineering; Peter
Lawrence, Electrical and
Computer Engineering:
Donald McAdam, Mechanical Engineering; Ann
Hilton, Alison Rice, Nursing; Arts: Kenneth Bryant, Asian Studies:
Marc Pessin, Fine Arts; Derek Carr, Robert
Flores, French, Hispanic and Italian Studies; KarlZaenker, Germanic Studies; Peter
Busch. Kenneth Carty, Political Science;
Mary Russell, Roop Seebaran, Social Work
and Family Studies; Commerce and Business Administration: Izak Benbasat,
Daniel Gardiner, Robert Goldstein, Maurice
Levi, Donald Wehrung; Dentistry:
Ravindra Shah, Oral Biological and Medical Sciences; Marcia Ann Boyd, Oral Health
Sciences: Education: Marshall Arlin, Leroy
Travis, Educational and Counselling Psychology and Special Education; Roger
Boshier, Educational Studies; Bernard
Mohan, Language Education: Forestry:
Peter Murtha, Forest Resources Management; Law: Joseph Weiler; Library: George
Brandak; Medicine: Aubrey Tingle. Wah-
Jun Tze. Pediatrics; Donald Brooks. Pathology: Raymond Pederson, Physiology:
Science: Lee Gass, Zoology.
Health reform focus
of lecture
A noted health-care reform researcher will speak at the School of
Nursing's 29th Annual Marion Woodward Lecture Oct. 21.
Julie Sochalski, associate director
ofthe Centre for Health Outcomes and
Policy Research at the University of
Pennsylvania, will speak on the effectiveness of hospital reforms in Woodward IRC, lecture hall 2, at 7 p.m.
Sochalski is working on an international study on hospital restructuring
including the impact of staffing and
organization on patient outcomes.
Over the past decade, there has
been widespread hospital restructuring, work redesign and changes in hos
pital staffing patterns in Canada, the
United States and worldwide, says
Sonia Acorn, acting director of the
School of Nursing.
Studying the effect of these hospital
reforms is an important and timely
topic. Acorn says, as many of these
changes have been implemented without evaluation of their outcomes.
The lecture is one ofthe early events
planned by the school to mark its 80th
anniversary with the bulk of the celebrations to be held next spring.
For more information on the lecture
and the school's anniversary events, please
visit the Web site www.nursing.ubc.ca or
call (604) 822-7453. 4 UBC Reports • October 14, 1999
Students learn how to grow business
Faculty of Commerce and Business Administration
Andy Poon photo
After starting and selling a successful computer business in the U.K., Rob
Atkins knew he not only wanted to run another business, but learn how to
make it bigger. His 15-month MBA has filled in gaps in his knowledge and
taught him to be a better entrepreneur, he says.
Rivalry spurs Internet
banking spurt: survey
A Commerce professor has discovered
that North American banks and credit
unions rate what their competitors are
doing as one of the most important factors in deciding whether to boost their
Internet products and services.
"Surprisingly, customer demand, increased service and availability 24 hours a
day, seven days a week are no longer the
prime motivators for banks pushing forward their Internet banking services,"says
Asst. Prof. John
Tillquist. "Instead
banks are waiting to
see what their competition does before offering or enhancing the
products and services
they have online."
Improving customer
service, increasing
market reach and reducing costs are now
basic expectations of
Internet banking services, says Tillquist.
He recently released the results of a
survey sent to 1,182
U.S. and Canadian
banks, credit unions
and depository institutions to find out
what motivated a bank manager, executive or strategist to add or improve a
bank's Internet products and services.
Tillquist and UBC graduate Commerce
student Stan Chan found that the adoption of Internet banking practices was a
consequence of competition and what
Tilquist terms "operational readiness."
"Operational readiness includes such
things as technical, operational and internal skill to migrate a bank's services
and products onto the Internet," says
He discovered that many smaller U.S.
banks and credit unions which face significantly less competition than larger
banks have not felt the same pressure to
offer Internet services or to boost what
they do offer online.
'The interesting implication here is
that with our current climate of competition, Canadian banks are poised to widen
the gap in electronic
services compared to
their U.S. counterparts." he says. "We
are actually better off
than the U.S. in terms
of what our banks offer online."
Tillquist says Canadians are rapid
adopters of electronic
banking services—well
ahead of Americans in
the use of everything
from debit cards to
online banking.
He also points out
that the range of
Internet banking services varies throughout
the industry.
"A lot of the banks
and credit unions provide simple information outlets online — phone numbers,
interest rates, products and services —
while the more leading-edge sites handle
advanced financial transactions including bill presentation and payment, insurance services, equity and bond trading,"
he says.
The survey had an 11 per cent response rate. Results are accurate to 95
per cent, 19 times out of 20.
Chance visit sets MBA
student on career path
If I hadn't been accepted
by UBC, I wouldn't have
done an MBA."
-Rob Atkins
A spur of the moment walk at UBC
changed Rob Atkins' life.
In the summer of 1997, the Bournemouth. U.K. native had just left the
company he had started in London and
was planning on having an adventuresome vacation with his wife. Stephanie,
in B.C.
Within two days of getting to Vancouver, they discovered Stephanie was pregnant with their first child.
"We had wanted a really adventurous
holiday but we couldn't do that with
Stephanie being
pregnant so we
ended up with a       ■■■■■■■■■■■■■■■■
lot of free  time
on  our hands,"
says Atkins with
a wry grin.
So instead the
couple spent
much   of their
time   exploring        	
the city by foot.
With only a few days remaining in their
vacation, they took a last-minute walk
through UBC.
"We were walking on campus and I
happened to go into the Henry Angus
building and picked up a brochure on
the MBA program," says Atkins.
At that point, Atkins had already been
thinking about returning to school after
almost a decade in the workplace.
After graduating in 1988 with his bachelor's degree in Business Administration, Atkins worked for Hewlett Packard
in London for 12 months before he ventured off with a colleague to start his own
computer-reselling business.
At first, they operated out of his partner's bedroom in London, but eventually
the company grew to the point that when
they sold it in 1996, itwasa50-employee
firm with revenues of £33 million.
"During my seven years of working, I
learned a lot," admits Atkins. "But one of
the reasons why we sold the company was
because we didn't believe we had the knowledge or experience to grow it further."
As part of the sale of his company,
Atkins had agreed to stay on for two years
to help in the transition, plus he viewed it
as a chance to learn how to expand the
business. Unfortunately, like many entrepreneurs who stay on at the company they
built after its sale, Atkins couldn't stomach some ofthe changes he saw. He left, on
amicable terms, after a year.
"I always knew I wanted to run another business and make it bigger and
thought that an MBA would give me the
knowledge and skills to do that," he says.
With that in mind and the fact that a
non-competition clause that prevented
him from operating another computer-
related business in the UK, he applied to
UBC's Master of Business Administration program.
"If I hadn't been accepted by UBC, I
wouldn't have done an MBA," says Atkins
citing the allure of UBC's 15-month program when compared to a typical
^^■mmmmbmbi two-year MBA at
most other universities.
"Two years is a
big commitment,
especially when
you have a wife and
child to consider,"
  says Atkins.
For someone
who says he "did
the minimum to get through" during his
undergraduate days, returning to school
was hard work. Atkins readily admits that
the first 16 weeks of the program was a
shock to his system. He typically spent five
to six hours a day in classes and an
additional four hours nightly studying and
working on assignments.
But he's happy with the results. Not
only does he believe that UBC's program
has filled in gaps in his business knowledge but it will help him be a better
entrepreneur as well.
"I really feel like I have learned a lot
from the program. The accounting, strategy, marketing and finance courses have
been particularly useful and I certainly
think they will help in my next venture."
Atkins points out that the diverse and
international mix of his classmates has
enhanced his studies at UBC. There are
lawyers, doctors and even a professional
tennis player in his class.
"There are some exceptional students
in the class and I have learned a lot from
them too," he says.
Atkins isn't sure whether he will return
to England after completing his MBA—he
has drafted a business plan for an Internet-
based company and may launch it in
Canada. With his wife pregnant again,
Atkins, the entrepreneur, feels confident
he'll be ready to tackle the business world
again once armed with his MBA.
Commerce: Did you know?
The Faculty of Commerce and Business Administration has consistently
been the top business school in Canada
for research. Last year the faculty received 15 grants totalling $698,700
from the Social Sciences and Humanities Research Council of Canada —
more than twice as much as any other
business school in the country.
There are currently 1.526 undergraduate, 218 MBAs, 60 MSc, and 64 PhD
students enrolled.
The faculty has 90 full-time faculty.
It operates one of UBC's successful coop program with 147 undegraduate
co-op students currently enrolled.
Graduate and undergraduate students in the successful Study Abroad
and Exchange Program have studied
in countries around the world includ-
ingThailand, China, Hungary, Brazil,
Chile, France and Denmark. This year
57 undergraduate students and 30
MBA students are on exchange in 15
The Centre for Management Development delivers programs for both the
public and private sectors that include short business seminars, one-
week residential management development programs and a three-week
residential program for executive development. UBC Reports ■ October 14, 1999 5
Faculty focus on business interaction
Faculty of Commerce and Business Administration
Andy Poon photo
Business student (1-r) Carmen Lo, Marketing Asst. Prof. Dan Putler and PhD
student Laurence Ashworth check out new IT software. Putler is among the
members ofthe Faculty of Commerce and Business Administration engaged
in teaching and research focused on IT applications in marketing practices.
Their aim is to arm students with not only an understanding of marketing
management but the skills to take advantage of a mind-boggling wealth of
information technology tools for data mining, salesforce automation and e-
Lab on edge to make
sense of leading IT tools
Marketing professionals grappling with
mountains of customer information welcome information technology that helps
them make sense of what customers want,
but finding people with the skills to use
these tools effectively is a problem.
"There's a real shortage of people that
understand marketing management and
who also have the technical skills to take
advantage ofthe latest information technology," says Dan Putler, an assistant
professor of Marketing.
The range of IT applications in marketing continues to expand with tools for
data mining, salesforce automation, customer-relationship management, and e-
marketing. However, using these tools
effectively requires develop- ^^^^^^^m^^^^m
merits on two
fronts — research and
teaching, says
Marketing Assoc.
Prof. John
On the research front, implementation issues continue to
present pressing
concerns, he
says, while on
the     teaching
front, programs that offer both technical
and marketing perspectives are clearly in
short supply.
It was this combination of research
and teaching issues that led to the formation of the Marketing@Techedge Teaching and Research laboratory (m@te LAB),
an initiative of the Marketing division of
the Faculty of Commerce and Business
The goal of the m@te LAB is to build
leaching and research focused on ITappli-
calions in marketing practice. Although
'There's a real shortage of
people that understand
marketing management
and who also have the
technical skills to take
advantage of the latest
information technology."
— Asst. Prof. Dan Putler
formalized this year, these activities build
on faculty work started as early as the
1970s and an MBA-level course. Marketing Tech Products and Services, that has
been offered at UBC for the past five years.
A guiding principle behind all of the
lab's activities has been to consult with
the business community early on to identify the issues seen as critical to their
immediate and future business success.
"We're asking practitioners for their
views regarding both research and teaching issues," says Claxton. "We are particularly pleased to be working with a
lead-user advisory team."
The team is composed of senior marketing professionals from BCAA, Bryant Fulton
& Shee, Future
■hmm^b Shop, HSBC, Intra-
west, Overwaitea
Food Group, Rogers
Video, Seagate Software, TELUS, and
Another link
with business
comes in the form
of alliances with
software vendors.
The lab recently received the donation of Enter-
priseMiner, leading-edge data mining software from the SAS Institute.
The company also installed and provided training for faculty who will be
using the software.
"Relationships such as this are absolutely essential if we intend to provide a
leading-edge environment for these teaching and research activities." says Chuck
Weinberg, chair of the Marketing division.
For more information on the lab, visit
the Web site at www.commerce.ubc.ca/
by Andy Poon
Staff writer
Forging links
new dean's key goal
UBC's new dean of Commerce and
Business Administration has made fostering strong ties between the business
world and his faculty a top priority.
"We have to take the steps to communicate what we are about to the
community and the business world."
says Daniel Muzyka. "We need to do
more with industry in general — work
with them to develop learning programs here at UBC. The dialogue between academia and the business community has to be strong and direct."
The Harvard-educated Muzyka
comes to UBC with extensive private
sector and academic experience. Most
recently, he served as the director of
INSEAD's research centre for entre-
preneurship, 3i Venturelab, and as
the associate dean of the MBA program at the leading business school
in France. To him, the best business
ideas often come from the interaction
between academic thinkers and business people.
"We need to be a major node for
developing new ideas but we also need
to be open to new ideas and challenges
from the business
world," he says.
Vital links can be
forged with the
business world.
Muzyka says,
through the faculty's participation in
conferences, partnerships with industry, roundtables
with business and
academic participants, and producing quality students
for the workplace.
Muzyka, who has
worked as a strategy analyst for General Electric Co.,
says that with ever-
increasing global competition, the
"half-life of knowledge is shorter than
ever" as business managers continually seek out ideas to improve their
operations. That makes what researchers in the faculty are doing even more
valuable to the business community.
One example is the work of Prof.
Peter Frost and Assoc. Prof. Sandra
Robinson. The pair's research recently
brought to light the role of the corporate "toxic handler" — someone in a
company to whom others turn when
they need to vent or who voluntarily
shoulders the heat from upper management on behalf of other workers.
Frost became interested in the topic
because of his own experiences as a
human cushion in managerial positions and after talking to executives
about the issue. Together with
Robinson, he talked to executives —
70 in all — in Canada, the United
States, Europe and Australia who have
either first-hand experience as toxic
handlers or have managed those who
did. Their results were published in
this year's July-August issue of the
Harvard Business Review.
Frost and Robinson's research into
toxic handlers has direct implications
for today's organizations, where employees face constant change and pressures to perform. They not only identify the vital importance of toxic handlers in today's organizations, but also
reveal key ways in which they can be
supported in the organization, maintain their effectiveness, and avoid
bringing harm to themselves in the
process of managing others' pain.
It's an example of the point that
Muzyka is making.
The Commerce faculty's ideas and
research should be impacting the way
managers think," he says. "And the
business world also needs new theories and concepts as well as applied
Business and community leaders
had an opportunity to meet with the
dean at a recent reception hosted by
UBC President Martha Piper and
Robert Stewart, chair of the faculty's
advisory council.
The event was attended by more
than 150 people, including business
leaders such as Peter Bentley, chair of
Canfor Corp.,
Ronald Cliff, chair
of B.C. Gas Inc. and
Larry Berg, president and CEO of
Vancouver International Airport Authority.
Muzyka is so
keen on the idea of
partnerships and
communication between his faculty
and the business
world that a position has been created in the faculty to
handle just that. An
associate dean of applied research and
outreach has been
added to the faculty's roster with Prof.
Martin Puterman in the role.
Muzyka also wants to expand the
"There is a fierce competition for the
best and the brightest," he admits as
he sits in an office surrounded by yet
unpacked boxes. But he plans to keep
UBC among the top contenders for
prime academic talent.
Part of that strategy stems from the
location ofthe campus itself. Muzyka
himself was attracted to UBC in part
because of what he terms its "strategic position on the Pacific" and Canada's tradition of strong relations with
"I see UBC as a crossroads — a
transportation point," he says. To him,
that gives UBC a distinct advantage in
recruiting both top-notch professors
and students.
But while focused on his drive to
establish a brisk dialogue between his
faculty and the business community,
Muzyka is also paying attention to
internal communications as well. He
has scheduled a retreat in November
to develop strategy with all faculty
members. 6 UBC Reports • October 14, 1999
October 17 through October 30
Sunday, Oct. 17
Ninth Annual Apple Festival
UBC Botanical Garden Family
Event. Botanical Garden from
1 lam-4pm. Over 35 varieties of
apples for buying or tasting, apple trees for sale, refreshments.
marketplace, demonstrations
and entertainment. Call 822-
MOA Contemporary Artist
Speaker Series
Contemporary First Nations Artist Connie Sterritt: Illustrated
Talk. Lynn Hill, curator. MOA at
2pm. Call 822-4604.
Monday, Oct. 18
ISO 9000 Series
Quality Systems & Modern Optimization Techniques, Executive
Overview. Josef Otto and speakers. Terminal City Club, 837 W.
Hastings St. from 9am-5pm.
$440. $1900 for complete series.
Includes lunch. Call 822-1884.
Celebration of Science
1999 Celebration Of Science: 40th
Anniversary Of The Gairdner
Foundation International
Awards. Michael Bishop. UC-San
Francisco; Tony Hunter, the Salk
Institute; Donald Metcalf. Walter
and Eliza Hall Institute of Medical Research, Melbourne: Janet
Rowley, U of Chicago: Randy
Shekman, UC-Berkeley: Victor
Ling. UBC; Michael Smith. UBC.
Chan Centre from 9am-4:30pm.
Call 732-6071.
Special Lectures In
Mechanical Pulping
Overview Of Mechanical Pulping
And Description Of Refining Processes. Donald May. Pulp and Paper Centre from 9:30-11:30am.
Call 822-8560.
United Way Kick-Off Lunch
Salmon Barbecue And Bannock
Lunch. First Nations Longhouse
from 11:30am-lpm. $5. Call 822-
Women's Studies
From The Edge Of Empire To The
Centre Of Colonialism: Studying
Gender In 19th Century British
Columbia. Adele Perry. Women's
Studies lounge from 12:30-
1:30pm. Call 822-9173.
Software Business Seminar
Fat Dogs Don't Hunt! Rory Holland. Russell & DuMoulin. IRC
#4 from 12:30-1:30pm. Call 822-
Mechanical Engineering
Elastic Waves In A Prestretched
Plate. Baruch Karp. CEME 1202
from 3:30-4:30pm. Call 822-
Astronomy Seminar
Extreme Disk Galaxies: Clues To
Galaxy Formation And Dark Matter. Julianne Dalcanton. U of
Washington. Hennings 318 at
4pm. Refreshments at 3:30pm.
Call 822-2267.
Member Speaker Series
From Global To Local: Our Role
In The Change To A Sustainable
Society. Maged Senbel, Community and Regional Planning. Green
Collegeat 5:30pm. Call 822-1878.
Green College Science And
Society Group
Whose Knowledge? The Propriety of Commercializing Public Science. Jennifer Kaufman-Shaw,
QLT Phototherapeutics: Angus
Livingstone, University-Industry
Liaison Office; Leonard Minsky,
National Coalition of Universities
in the Public Interest: John
Robinson. Sustainable Development Research Institute. Green
College Coach House at 8pm. Call
S.Straker at 822-2561.	
Tuesday, Oct. 19
ISO 9000 Series
Quality Systems Implementation
Workshop. Josef Otto and speakers. Terminal City Club, 837 W.
Hastings St. from 9am-5pm. $440.
$1900 for complete series. Includes
lunch. Call 822-1884.
Special Lectures In
Mechanical Pulping
Development Of Fibre Properties
And Future Advances In Mechanical Pulping. Donald May. Pulp and
Paper Centre from 9:30-11:30am.
Call 822-8560.
Another Look At Human
Development Speaker Series
I Don't Believe In Development.
Assoc. Prof. Mary Bryson. Scarfe
278 from 12:30-1:20pm. Call 822-
Lectures In Modern
Learning Nature's Strategies For
Making Unusual Sugars: Pathways. Mechanisms. And
Biosynthetic Applications. Prof.
Ben Liu. Chemistry B-250 at lpm.
Refreshments at 12:40pm. Call
Green College Speaker Series
The Measurement And Valuation
Of Unpaid Work: Perspectives
From The Courtroom And The
Classroom. Ruth E. Berry, Family
Studies, U of Manitoba. Green
College at 5pm. Reception in Coach
House. 6-6:30pm. Call 822-1878.
Vancouver School Of
Should Your Conscience Always
Be Your Guide! John Mellis. Highlands United Church, 3255
Edgemont Blvd., North Van. from
7:30-9:30pm. Continues to Nov.
2. $25 for series, $10 per session.
Call 822-9815.	
Wednesday, Oct. 20
Orthopedics Grand Rounds
RipplesThe Unanticipated Side
Effects Of Changes In Clinical
Management. Dr. S. Tredwell.
VGH, Eye Care Centre Aud. from
7am-12noon. Call 875-4192.
Wednesday Noon Hours
Works By Stephen Chapman. Vancouver Chamber Choir. Music Recital Hall at 12:30pm. $3. Call
Centre For Research In
Women's Studies Colloquium
Impact Of The Asian Financial
Crisis On Women In The Philippines. Cynthia Bautista. Women's
Studies lounge from 12:30-
1:30pm. Call 822-9173.
OBST 506 Seminar
The Role Of Telomerase In Tum-
origenesis. Winston Tarn, master's
candidate, RDS program. B.C.
Women's Hosp. 2N35 from 2-3pm.
Call 875-3108.
Comparative Literature
Translation Practices And Minority Cultures. Marta Marin,
Universidad Autonoma de Barcelona. Green College at 3:30pm.
Call 822-1878.
Geography Colloquium
Culture And Labour Market Segregation. Harold Bauder. Geography 201 from 3:30-5pm. Call 822-
Respiratory Research
Seminar Series
Non-Small Cell Lung Cancer:
Trends Toward Treatment. Dr.
B.Melosky. Medical Oncologist,
Vancouver Cancer Centre. St
Paul's Hosp. Gourlay Coni.Rm,
from 5-6pm. Call 875-5653.
Centre For Korean Research
Made In Korea: An Evening With
Contemporary Korean Fiction
Writers. Pak Wan-So and Ch'oe
In-ho. CK Choi 120 at 7pm. Re-
freshmentsat 6pm. Call 822-2629.
Thursday, Oct. 21
Custodial International Food
United Way Fundraiser. University Services from 1 1:30am-lpm.
Call 822-8929.
Institute for European
Studies Lecture
The Politics Of Immigration Reform In France. Patrick Weil, CNRS
France. Buchanan Penthouse at
12:30pm. Refreshments at
12noon. Call 822-1452.
Individual Interdisciplinary
Studies Graduate Program
Unsettling Potential In Interdisciplinary Research. Marilyn Iwama.
Green College at 12:30pm. Call
Earth And Ocean Sciences
Cracks. Fractures And Flow: Mag-
matic Journey Through The
Earth's Crust. Tracy Rushmer,
Mineralogical Society of America.
GeoSciences 330-A at 12:30pm.
Call 822-3278.
Feminist Legal Studies
Lecture Series
Human Rights From The Perspective Of Philippine Domestic Workers. Luningning Alcuitas, Philippine Women's Centre. Curtis 157
from 12:30-2pm. Call 822-6523.
Medieval And Renaissance
"Wild Seed:" Generating Race In
Early Modern England. Margot
Hendricks, English, U of California - Santa Barbara. Green College at 4:30pm. Call 822-1878.
Nursing Rounds
Determining The Effectiveness Of
Hospital Reforms. Julie Sochalski.
IRC#2at 7pm. Reception. Call 822-
Scientific Ethos Lecture
In The Blood: Biologizing The Social. Richard Lewontin, Zoology,
Harvard University. St. John's
College. Fairmont Lounge at
7:30pm. Call 822-8781.
Continuing Studies Public
The Year One. Various UBC speakers. Continues to Nov. 25. Lasserre
102 from 7:30-9 pm. $57, $52
(seniors) . Call 822-1420.
Friday, Oct. 22
Pediatric Grand Rounds
Neonatal Care In China. Dr. Eric
Webber, Dr. Shoo Lee, Dr. John
Zupancic. GF Strong Aud. from 9-
10am. Call 875-2307.
Canada-Wide Standards For Air
Particulate Matter And Ozone. Dr.
Ray Copes, B.C. Ministry of Health.
Mather 253 from 9-10am. Paid
parking available in B Lot. Call
Fish 500 Seminars Series
The Use Of Mangroves And Their
Resources By Fish In Darwin Har
bour. Julie Martin. Northern Territory Fisheries, Australia. Hut B-
8. Ralf Yorque Room at 11:30am.
Refreshments at 1 lam. Call 822-
Occupational Hygiene
Seminar Series
Results From an Epidemiological
Study On Sperm Quality. IVF Fertilization And Implementation
Rates And Occupational Exposures To Solvents. Pesticides And
Heavy Metals. Assoc. Prof. Dick
Heederik. Wageningen U. UBC
Hosp. Koerner G-279 from 12:30-
1:30pm. Call 822-9861.
Poetry Reading
Poetry Reading. Governor General
Award-winner Stephanie Bolster.
Buchanan Penthouse from 12:30-
1:30pm. Call 822-0699.
School of Journalism Brown
Bag Lunch
Foreign Correspondents: An Endangered Species. Richard Swartz,
Swedish author and journalist.
SingTao School of Journalism from
12:45-2pm. Call 822-6688.
Nursing Rounds
Developing An Agenda In Outcomes Research: Emerging Methods And Tools To Answer The "So
What?" Question. Julie Sochalski.
UBC Hosp.. Koerner Pavilion T-
182 from l:30-2:30pm. Call 822-
Mathematics Colloquium
Adventures With The Mountain
Pass Theorem: Existence, Multiplicity. Uniqueness. Prof. Stan
Alama, McMaster U. Mathematics
100 at 3:30 pm. Refreshments at
3:15 pm in Math Annex 1115. Call
Weekly Chemical
Engineering Seminar
Development Of New Anti-Sap
Strain. Snezana Kovacevic, MASc
candidate. ChemEng 306 at
3:30pm. Call 822-3238.
10th H.R. MacCarthy Pest
Management Lecture
Ethics, Environment, And Economics In IPM: A Case Study In
Tomatoes. Prof. John T. Trumble,
Entomology, U of California - Riverside. St John's College Lecture
Hall at 4pm. Call Murray Isman at
Institute Of Asian Research/
Psychology Seminar
Culture, Folk Epistemology, And
Human Inference. Kaiping Peng,
Psychology, U of California at
Berkeley. CKChoi 231 from 4-5:30
pm. Call 822-2629.
UBC Chamber Strings And UBC
Contemporary Players. Works by
Stephen      Chapman.      John
Washburn, director. Chan Centre at 8pm. Admission free. Call
Saturday, Oct. 23
Continuing Studies Writing
Ways Of Seeing: Travel Writing
And Photography. Isabel Nanton,
author. Carr Conference Room
from 10am-5pm. $135. Call 822-
Vancouver Institute Lecture
Building The Adaptive Corporation. Dean Daniel Muzyka, Commerce and Business Administration . IRC #2 at 8:15pm. Call 822-
Sunday, Oct. 24
MOA Contemporary Artist
Speaker Series
John Powell: Illustrated Talk.
Lynn Hill, curator. MOA at 2pm.
Call 822-4604.
Monday, Oct. 25
UBC Ritsumeikan Open
United Way Fundraiser. Ritsumeikan House from 11:30am-
2pm. Entertainment, food, prizes.
Call 822-8929.
Crisis In The Balkans. Richard
Swartz. Swedish author and journalist. Buchanan Penthouse from
12:30-1:30pm, 3:30-5pm. Call
Mechanical Engineering
Development And Validation Of
The Fibre Quality Analyzer. Asst.
Prof. James Olson. CEME 1202
from 3:30-4:30pm. Refreshments
at 3:25pm. Call 822-2781.
Distinguished Colloquium
Transition To Turbulence In Wall
Bounded Shear Flows; The Role
Of Uncertainty. Prof. Bassam
Bamieh. U of California. CSCI
301 at 3:30pm. Refreshments in
lounge at 3:15pm. Call 822-4584.
Astronomy Seminar
Intracluster Stars: A Universe Between The Galaxies. George
Jacoby, National Optical Astronomy Observatories.
Hennings 318 at 4pm. Refreshments at 3:30pm. Call 822-2267.
Member Speaker Series
"Dire Straits Again?:" The Fourth
China-Taiwan Crisis. Andre
Laliberte, Political Science. Green
College at 5:30pm. Call 822-
The UBC Reports Calendar lists university-related or
university-sponsored events on campus and off campus within the Lower Mainland.
Calendar iteins must be submitted on forms available
from the UBC Public Affairs Office, 310-6251 Cecil Green
Park Road, Vancouver B.C., V6T1Z1. Phone: UBC-INFO
(822-4636). Fax: 822-2684. An electronic fcrrri is available at http://www.pubHcaffaire.ube.csi. Please limit tb
35 words. Submissions for the Calendar's Notices section
may be limited due to space.
Deadline for the Oct. 28 issue of UBC Reports —
which covers the period Oct. 31 to Nov. 13 — is noon,
Oct. 19. Calendar
UBC Reports ■ October 14, 1999 7
October 17 through October 30
Myths Of Nations Lecture
Una Nazione Mancata: The Construction Of Italy's "Southern
Question." Marta Petruscewicz,
City U of New York. Green College at 7:30pm. Call 822-1878.
Continuing Studies Public
Art Through History: The Pyramids to Pontormo. Aleksandra
Idzior, PhD candidate. Fine Arts.
Continues to Nov 29. Lasserre
107 from 7:30-9pm. $67. $62
(seniors). Call 822-1420.
Tuesday, Oct. 26
Life Safety Systems
Building And Fire Code Requirements And Liability Aspects.
Stuart Affleck, Vancouver Fire
and Rescue; Ark Tsisserev, City
of Vancouver. Firefighters' Banquet Hall. 6515 Bonsor St.,
Burnaby from 8am-5pm. $200.
Call 822-1884.
TAG Seminar For The
Teaching Community
Teaching Large Classes: Meeting
The Challenge. Hennings 200,
from 12:30-1:30pm. Call 822-
9149 or register at
Another Look At Human
Development Speaker
Violence And Abuse Directed Toward Or Witnessed By Children.
Prof. Janet Ericksen. Nursing;
Mary Russell. Social Work and
Family Studies. Scarfe 278 from
12:30-1:20pm. Call 822-6593.
Lectures In Modern
Organometallic Conducting Polymers: Using Metals In Molecular
Electronics. Prof. Michael Wolf.
Chemistry B-250 at lpm. Refreshments at 12:40pm. Call 822-
Green College Speaker
Why Werewolves And Vampires
Exist: A Cure For Human Diseases. David Dolphin, acting vice-
president. Research. Green College at 5pm. Reception in Coach
House6-6:30pm. Call 822-1878.
Vancouver School Of
Should Your Conscience Always
Be Your Guide! John Mellis. High-
lands United Church, 3255
Edgemont Blvd., North Vancouver from 7:30-9:30pm. Continues to Nov. 2. $25 for series, $10
per session. Call 822-9815.
Wednesday, Oct. 27
Orthopedics Grand Rounds
Articular Cartilage And
Osteoarthritis: An Opportunity
For A Joint Effort Between
Rheumatologists And Orthopaedic Surgeons. Dr. Rhonda
Shuckett. Rheumatology. VGH,
Eye Care Centre Aud. at 7am.
Call 875-4192.
Wednesday Noon Hours
Continuum: Contemporary
Chamber Music. Music Recital
Hall at 12:30pm. $3. Call 822-
Centre For Research In
Women's Studies
Language And Identities. Livia
Wittmann, U of Canterbury.
Women's Studies Lounge from
12:30-1:30pm. All welcome. Call
OBST 506 Seminar
The Role Of IGF'S In Mammary
Gland Biology. Dr. Joanne
Emerman. associate dean. Research. BC's Women's Hosp. 2N35
from 2 3pm. Call 825-3108.
Geography Colloquium
Producing Vertical Territory: Geology And Governmentality In Late-
Victorian Canada. Bruce Braun.
U of Manitoba. Geography 201
from 3:30-5pm. Call 822-2663.
Respiratory Research
Seminar Series
Interactions Between Immune And
Neural Systems In Airway Inflammation. DrT. Bai. St. Paul's Hosp.,
Gourlay Conference Room from 5-
6pm. Call 875-5653.
Public Lecture
Learning About Traditional
Schools In B.C. Prof. Dan Brown.
Pacific Space Centre Aud. at 7pm.
Call 822-5512.
Poetic Persuasions
Readings from "White Stone:The
Alice Poems" and "Two Bowls of
Milk." Stephanie Bolster, Governor General Award-winning poet.
Green College at 8pm. Call 822-
Thursday, Oct. 28
Pancake Breakfast
United Way Fundraiser. IRC foyer
from 7:30am-10am. $3. Call 822-
Creative Thinking For The 21st
Century Professionals. PaulTinri.
CAWP 2916 from 9am-5pm. Continues Oct. 29. $440 includes
lunch. Call 822-1884.
ISO 9000 Series
Writing Effective Policies, Procedures & Instructions. Josef Otto
and speakers. Terminal City Club,
837 W. Hastings St. from 9am-
5pm. $440, $1900 for complete
series. Fee includes lunch. Call
Individual Interdisciplinary
Studies Graduate Program
Developments In Counselling Psychology. Muriel Shaw, Marv
Westwood. Green College at
10:30am. Call 822-1878.
Institute for European
Studies Lecture
The 'New' Jewish Life in Berlin.
Jeffrey Peck, York U and U of
Montreal. Buchanan Penthouse at
12:30 pm. Refreshments at
12noon. Call 822-1452.
Earth And Ocean Sciences
Kimberlite Exploration In The
Northwest Territories. Eira Thomas, Aber Resources. GeoSciences
330Aat 12:30pm. Call 822-3278.
Feminist Legal Studies
Lecture Series
What's Law Reform Got To Do
With It? Interrogating Discourses
About Domestic Violence And Custody/Access Decision-Making.
Ruth Busch. Waikato U. Curtis
157 from 12:30-2pm. Call 822-
Statistics Seminar
A Few Thoughts On Non-Gaussian
And/Or Non-Linear State Space
Models. Soren Lundbye-
Christensen, Aalborg U. CSCI 301
from 4-5:30pm. Call 822-0570.
CICSR Seminar
Building Software Systems From
Parts: How Software Architecture
Helps Explain Why It's Hard. Mary
Shaw, Carnegie U. CICSR/CS 208
from 4-5:30pm. Refreshments.
Call 822-6894.
Graduate And Faculty
Christian Forum Lecture
Painting. Discernment And Pilgrimage: A Personal Journey (1999
Murrin Lecture). Robert Young.
Fine Arts. Chan Centre, Royal Bank
Cinema at 5pm. Call 822-3219.
Law And Society
TBA. Fred Fortier. chair. Aboriginal Fisheries Commission. Green
College at 5pm. Call 822-1878.
Global Change Lecture Series
Global Vision For Sustainable Forests. Gary Bull, Forestry. St. John's
College 1080 at 5:15 pm. Call 822-
Nature, Culture And
Colonialism Lecture
Constructing Natural/National
Resources: Conservation And Colonialism On Canada's West Coast.
Bruce Braun. U of Manitoba. Green
College at 7:30pm. Call 822-1878.
Agricultural Sciences
Community Lecture
Threats To Global Marine Ecosystems. Tundi Agardy, Conservation
International. Forest Sciences
Fletcher Challenge Theatre from
7:30-9:30pm. Call 822-1219.
Friday, Oct. 29
Pediatric Grand Rounds Site
Wide Round
Controversies In Gestational Diabetes. Asst. Prof. Michael
Bebbington. GF Strong Aud. from
9-10am. Call 875-2307.
ISO 9000 Series
Statistical Techniques & Basic
Problem Solving Tools. Josef Otto
and speakers. Terminal City Club,
837 W. Hastings St. from 9am-
5pm. $440. $1900 for complete
series. Includes lunch. Call 822-
Screening Mammography In
Women Aged 40-49 Years: Cost
Effectiveness Analysis For Canada.
UK and USA. Dr. Charles Wright.
VGH: Dr. Robin Hanvelt. Health
Care and Epidemiology. Mather
253 from 9-10am. Paid parking
available in B Lot. Call 822-2772.
Fish 500 Seminars Series
Just Fish: Ethics And Issues In
Marine Fisheries Management.
Rosemary Ommer. Hut B-8, Ralf
Yorque Room at 11:30am. Refreshments at 1 lam. Call 822-4329.
UBC Guitar Ensemble. Michael
Strutt and Alan Rinehart, directors. Music Recital Hall at
12:30pm. Call 822-5574.
English Lecture
Undoing American Plotting At The
Millennium. Catherine Gallagher,
U of California. Buchanan B-322
at 12:30pm. Call 822-4225.
Pharmaceutical Sciences
Molecular Studies Of Cloned Human Cardiac Potassium Channels.
Assoc. Prof. David Fedida, Physiology. Cunningham 160 from
12:30-1:30pm. Call 822-7795.
Occupational Hygiene
Seminar Series
Occupational Disease Policy In BC.
Anya Keefe, Worker's Compensation Board of BC. UBC Hosp.
Koerner G-279 from 12:30-
1:30pm. Call 822-9861.
Mathematics Colloquium
Geometrical Flows Of Phase
Boundaries And Ginzburg-
Landau Systems. Prof. Lia
Bonsard. McMaster U. Mathematics 100 at 3:30 pm. Refreshments at 3:15 pm. Math
Annex 1115. Call 822-2666.
Graduate And Faculty
Christian Forum Lecture
Painting. Discernment & Pilgrimage: A Cultural Perspective (1999
Murrin Lecture). Assoc.Prof.
Emeritus Robert Young, Fine
Arts. Chan Centre. Royal Bank
Cinema at 3:30pm. Call 822-
Weekly Chemical
Engineering Seminar
Molecular Orientation Of Drawn
Polymers Using Micro-Raman
Spectroscopy. Dr. George
A.Voyiatzis, ICE/HT-FORTH.
ChemEng 206 at 3:30pm. Call
Saturday, Oct. 30
Centre For India & South
Asian Research Colloquium
The South Asian Colloquium Of
The Pacific Northwest (SACPAN).
Conference C.K.Choi 120 from
9:30am-4:30pm. Call
Mandakranta Bose at 822-6463.
or mbose@interchange.ubc.ca.
Vancouver Institute
Life In Harmony With Animals
And Nature: Contemporary Cultural Myths. Prof. Rod Preece.
Political Science, Wilfred Laurier
U. IRC #2 at 8:15 pm. Call 822-
Faculty Women's Club
The Faculty Women's Club brings
together women connected to the
university either through their
work or that of the spouses, for
social activities and lectures. Its
main purpose is to raise funds for
student scholarships. There are
19 different interest groups within
the club, ranging from art appreciation and bridge to hiking. Do
come and join us! Call Barbara
Tait. president 224-0938; Gwyneth
Westwick, membership 263-6612.
Twin Research
Are you, or do you know a female
adult twin? We are studying the
relationship types of fraternal and
identical female twins. If you can
help by completing some questionnaires and being interviewed
about relationships, please e-mail:
tmacbeth@cortex.psych.ubc.ca or
call Tannis MacBeth, Psychology
822 4826.
UBC Utilities Advisory Notice
UBC Utilities regularly performs
maintenance work on underground
piping and electrical systems.
Please approach work sites cautiously and respect signs and/or
work crew instructions to avoid
potential harm. If you have any
questions concerning a UBC Utilities work site, please call 822-9445.
Parents with Babies
Have you ever wondered how babies learn to talk? Help us find out!
We are looking for parents with
babies between four to 21 months
of age, including babies raised in a
bilingual home, to participate in
language development studies. If
you are interested in bringing your
baby for a one-hour visit, please
call Prof. Janet Werker's Infant
Studies Centre, Psychology, 822-
6408 (ask for Kate).
Parents With Toddlers
Did you knowyour child is a word-
learning expert? Help us learn how
children come to be so skilled at
learning new words. We are looking for children (two-four years
old) and their parent(s) to participate in language studies. If you
are interested in bringing your
child for a 45-minute visit, please
call Asst. Prof. Geoffrey Hall's Language Development Centre, Psychology, 822-9294 (ask for Kelley).
The British Columbia Seniors Medication Information Line (BC SMILE),
answered by licensed pharmacists,
is a free telephone hotline established to assist seniors, their families and caregivers with any medication-related questions including
side effects, drug interactions, and
the misuses of prescription and
non-prescription drugs when it is
not possible to direct such questions to their regular pharmacist or
physician. Monday to Friday 10am-
4pm. Call 822-1330 or e-mail
Statistical Consulting And
Research Lab (SCARL)
SCARLoffers statistical advice and
long or short-term assistance to
researchers. Resources include
expertise in many areas of statistical methodology and a variety of
statistical software. Web site:
www.stat.ubc.ca/~scarl, e-mail:
scarl@stat.ubc.ca or call 822-
UBC Fencing Club
UBC Fencing Club meets every
Tuesday 7-9pm and Sunday 2-
5pm in Osborne Gym A. Learn
decision-making, poise and control. Newcomers welcome. Drop-
in fee. Leave message at 878-7060.
UBC Birding
Join a one-hour birding walk
around UBC Campus, every Thurs
day at 12:30pm. Meet at the Rose
Garden flagpole. Bring binoculars if you have them. For details,
call Jeremy Gordon 822-8966.
Chan Centre Tours
Free tours ofthe Chan Centre for
the Performing Arts are held every
Thursday. Participants are asked
to meet in the Chan Centre main
lobby at lpm. Special group tours
can be booked through
www.chancentre.com or at 822-
Got A Stepfather?
17-23 years old? Love him, hate
him or indifferent, you qualify.
$10 for 30 min., anonymous
questionnaire, student or non-
student, mailed survey. Contact
gamache@interchange. ubc.ca or
Susan at 822-4919.
Sexual Assault Research
The Anxiety and Fear Laboratory
in the Department of Psychology
requires female volunteers who
have experienced unwanted
sexual activity, to participate in a
research project. If you have ever
had sex with someone when you
didn't want to, because the other
person continued the event when
you said no, forced or threatened
to force you, or because you were
given alcohol or drugs, and you
would be interested in helping us
with our research, please call
822-9028. Confidentiality and
privacy protected.
Beautiful Cut Flowers For
Only $3 per bunch on Fridays
from 1 lam-lpm at the Horticultural Greenhouse. Call 822-3283.
Next deadline:
noon, Oct. 19 8 UBC Reports • October 14, 1999
Your input Counts!
The University of British Columbia will provide its students,
faculty, and staff with the best possible resources and conditions
for learning and research. Trek 2000: A Vision for the 21st Century
This month UBC Library will be asking
students, faculty and staff
♦ how you are using the Library's
services and resources now
♦ what you would like to see in the future
About 1 in 10 people will be randomly selected
to receive an e-mailed or paper questionnaire.
Every response matters: we need to hear from you.
Reply early! You'll be entered
in our multi-prize draw!
4,000 at home in
class of their own
Getting to class on time isn't a
problem for the more than 4,000
UBC students who complete
their courses through distance
Celebrating its 50th anniversary this year, UBC's Distance
Education   and  Technology
(DE&T), a division of Continuing
Studies, started with four courses
in 1949. The division now of-     ________
fers 120 credit    —wmmmmmwmm
courses across
all faculties.
"Our methods may be different now but
our goal hasn't
changed in 50
years," says
Tony Bates, director of DE&T.     	
"We   want   to
make   UBC's
programs available to students
who can't get to campus and
ensure access to UBC's best programs."
Learners from 27 different
countries seeking the flexibility
of home study use print-based
material, audio-visual teleconferencing, CD-ROMs and the
Internet to take supplemental or
professional development
courses or earn a degree.
Dawson Creek student Jaime
Wilde is working toward a BSc in
We want to make
UBC's programs
available to
students who can't
get to campus."
Tony Bates
Ecology and Environmental Biology. She's on campus during
the school year but recently finished an accelerated course from
home to meet requirements for a
minor in Psychology.
"1 took the option of distance
ed because it meant 1 didn't have
to spend an extra semester down
in Vancouver." says Wilde, who
is entering her
      fourth year of
studies. "I had
to be pretty
disciplined but
it was worth it
to get the
course done
and be able to
work a full-
time summer
job here."
  DE&T develops 30
courses per
year and each course is equivalent in quantity and quality of
work required to the same course
as presented at the university.
DE&T provides a range of services such as needs assessment,
policy development and instructional design in collaboration
with local, national, and international clients and partners.
The division works with both
public and private educational
institutions as well as business
and industry.
Dept. of Pediatrics
The Faculty of Medicine, University of British Columbia and
the Children's and Women's Health Centre of British Columbia, a provincial resource, which includes B.C.'s Children's
Hospital, B.C.'s Women's Hospital and Health Centre and
Sunny Hill Health Centre for Children, invite applications and
nominations for the position of Head of the Dept. of Pediatrics.
As a recognized clinical and academic leader in Pediatrics, you
will have the opportunity to share your vision and utilize your
leadership skills in the development of teaching, research and
service programs of a department with 32 full-time and 126
part-time/clinical faculty members. In addition, you will participate as a member of Children's and Women's Senior Management Team in establishing and implementing the Centre's
strategic directions.
In this challenging role, you will be accountable for the leadership
and administration of the department and for overseeing the quality
of pediatric medical care. Your ability to be innovative and foster
collaboration will be key in promoting academic excellence and
partnerships in undergraduate, graduate and post graduate medical
education programs and support for research.
The successful candidate will bring to this vital position, a
proven track record of success in senior clinical, academic and
administrative leadership roles. Credentials will include a
specialty in Pediatrics, fellowship with the Royal College of
Physicians and Surgeons of Canada and eligibility for registration with the College of Physicians and Surgeons of B.C.
We offer an attractive compensation package for this full-time
faculty position and an opportunity to make an immediate and
long-term impact on child health in B.C. and beyond in a
diverse and dynamic environment. Anticipated start date is
July 1,2000.
Applications, accompanied by a detailed curriculum vitae and
names of three references, should be directed by Nov. 30,1999
to: Dr. J.A. Cairns, Dean, Faculty of Medicine, University of
British Columbia, Room 317, Instructional Resources Centre,
2194 Health Sciences Mall, Vancouver, BC V6T 1Z3.
The University of British Columbia hires on the basis of merit
and is committed to employment equity. We encourage all
qualified persons to apply. In accordance with Canadian immigration requirements, this advertisement is directed to Canadian citizens and permanent residents.
Centre for Teaching and Academic Growth
The University of British Columbia welcomes applications and nominations for the full-time
position of Director, Centre for Teaching and Academic Growth (TAG). This position could
be held by a faculty member or by someone in a managerial and professional staff position.
The mission of the Centre is to foster and enable quality teaching and learning across the
University. TAG plays a leadership role in addressing professional development needs for
current and future practitioners of teaching in higher education, including faculty, graduate
students, and staff. The Director works with two staff members, three part-time faculty
coordinators, three graduate academic assistants, and committees of faculty, staff, and
students. The TAG budget is approximately $500,000, supporting personnel and programs
that include instructional skills workshops, seminars, outreach and certificate programs,
faculty mentoring, peer coaching, and many additional teaching and learning resources/
As the senior administrative officer in the Centre, the Director will champion the continued
development of innovative teaching and learning initiatives across the university. Working
in partnership with both the University's senior administration and the broad university
community, the Director will provide the dynamic leadership required for implementing, as
appropriate, the visions of TREK 2000. Enhancing the core mission of the Centre will require
vision, leadership, teaching skill, and superior interpersonal and communication skills.
In addition to a top-quality teaching record, the incumbent will have a commitment to
excellence in teaching and learning, and a track record of initiating and managing change. The
new Director will also need to be technologically astute, budget-wise, and knowledgeable
about human resources. A graduate-level university education, excellent team-building
skills, and the capacity to "think big" yet manage the details are essential. The Director will
apply for internal and external grants, work with development officers, and consider creative
ways to enhance the finances of the Centre.
The appointment is for a term of five years, is renewable, and has a preferred starting date of
Jan. 1, 2000. Applications and nominations will be received until Oct. 29,1999 or until the
position is filled.
UBC hires on the basis of merit and is committed to employment equity. We encourage all
qualified persons to apply. In accordance with Canadian immigration requirements, this
advertisement is directed to Canadian citizens and permanent residents of Canada in the first
instance. Applications and nominations should be forwarded to the Chair of the Search
Committee, Neil Guppy, Associate Vice-President, Academic Programs, University of British
Columbia, 6328 Memorial Road, Vancouver, BC V6T1Z2. Please send a short CV/resume, a
letter of interest, and a one-page statement of teaching philosophy. Three referees should be
asked to send confidential letters directly to the Committee Chair.
For more information see the Centre's web site at http://www.cstudies.ubc.ca/facdev/ UBC Reports ■ October 14, 1999 9
Chairside software puts
dental students in the know
by Hilary Thomson
Staff writer
Probes, drills and mirrors are
the chairside utensils found in
most dentists' offices.
But at UBC's Dental Clinic
students are using a new tool
that examines everything from
gum disease to grades.
Called AXIUM. it's a computerized dental clinic management
program and UBC is the first
dental school in the world to put
such a program in each clinic
"We knew we had to replace
our old system before we ran
into Y2K problems," says Faculty of Dentistry Dean Ed Yen.
"We decided to get the best value
we could with a system that has
both versatility and potential for
Before AXIUM was installed
one hectic weekend in the spring
of 1997, students had to leaf
through paper charts to review
patient histories, fill out treatment records by hand and then
submit them to staff who entered
the information into databases.
The new AXIUM system is like
one-stop shopping.
Patient information, billing
and insurance transactions, detailed dental chart, periodontal
chart and online student evaluation is all available in one program.
The faculty initially installed
18 chairside  computers.  The
clinic now has 120 workstations
outfitted with AXIUM.
The system was developed
with a local software supplier
under the leadership of Jim
Stich. who was the faculty's
clinic director when the program was first installed. Stich
now works half-time as director
ofthe team of 12 UBC employees who provide technical support to the program and half-
time with the software supplier.
"There was no commercial
product available to us so we
contracted Exan Academic, a
B.C.-based software supplier, to
build us something from the
ground up," says Stich. "The
system is so flexible it has been
marketed to dental schools at
universities across Canada, in
the U.S. and now into European
dental schools."
The AXIUM dental chart is
displayed in a three-dimensional
image that can be rotated, magnified and manipulated. It shows
crowns, bridges, posts and root
canals and other work done on
each tooth and surface.
Using a sheath-covered light
pen that allows the work area to
remain sterile, students simply
touch the screen to enter details
of tooth and gum condition, procedures completed and treatment plans.
Fourth-year dental studentRyan
Bulat says the system is an improvement because information can
be accessed more efficientiy.
"The system tells me tooth
by tooth what's happening and
it's updated immediately so I
can see what's been done and
what needs to be done," says
When students book their appointments and treatment plans,
staff in the clinic dispensary can
access the information and pre-
f"ill instrument trays rather than
supplying equipment on demand
at the time of treatment.
UBC clinical office assistant
Joan Inglis says the new system is easy to navigate and
reduces the potential for error.
Her job has more variety now
that all transactions are consolidated into one system, she
Faculty, staff and students
use individually coded identity
cards to gain varying levels of
security access to confidential
information such as medical
records or student marks.
Making a continuous move
from a paper environment to an
electronic one in a busy teaching
clinic is a challenge for students
and faculty supervisors.
"Overall it's been a tough period for students because in the
transition we've had to make
data entries in both paper and
computer charts which is time-
consuming," says Bulat. "But in
this litigious society, we need
the precision and accuracy the
system provides — it's a natural
Hilary Thomson photo
Fourth-year dental student Ryan Bulat checks out patient
information stored in AXIUM, the Dental Clinic's
management program.
The system is expected to run
independently within two years.
In addition to serving as a
management tool, the system
has enormous potential for
teaching and research applications, says Stich.
The chairside computer
screens can be used to display
live video demonstrations of procedures and the faculty is currently testing Web-based delivery of course material to the
The system will also be useful
in cross-country multi-site re
search projects because of the
volume of comprehensive and
detailed patient information being compiled.
"This is a constantly evolving
program," says Stich. "We're
improving and expanding the
capabilities from week to week."
The Faculty of Dentistry admits 40 new students per year.
The UBC Dental Clinic is the
largest in the province with
32,000 patient visits per year. In
addition, the Summer Clinic for
Children sees up to 2,000 patients annually.
How do you welcome 4,500 new students to UBC?
With the help of 540 student leaders, 105 faculty members, eight undergraduate societies, 120
volunteers, and the following very generous sponsors:
Student Travel Experts Since 1969
your b*ck since (918
Canadian Airlines International
TransLink Corporation
UBC Food Services UBC Alma Mater Society
UBC Greek System Young Alumni Association
Go Wireless UBC Intramurals       UBC Athletics
Solid Core Surf and Snowboard Richmond Recreation Centre
The Undersround Store Eliane Hair Design
Clubhouse Cafe
Special thanks to President Martha Piper for her continuing support.
Imagine UBC would not be possible without the many people who gave of their time to make it happen.
Many thanks from Imagine UBC, for making our orientation a great
successl See you on Sept 6,2000! «■*
10 UBC Reports- October 14, 1999
News Digest
Canadian Literature — the first scholarly journal exclusively
devoted to the discussion of Canadian writing — is celebrating its
40th anniversary with special editions. The first features Native
writer Thomas King and has just been published. A special issue on
Asian-Canadian writing will follow later this year.
The journal, which has been lauded for the high standards of its
peer reviews and the scholarly quality of its contributions was first
edited by George Woodcock. The current editor is Eva-Marie Kroller.
Its Web site — http://www.cdn-lit.ubc.ca — includes incoming
book reviews, which are immediately made available to its users.
Green College invites applications from members of the UBC
community to hold an interdisciplinary thematic lecture series during
the 2000-2001 academic year.The series can be on any interdisciplinary
theme, and should consist of eight lectures over the period September
2000 to March 2001. The organizers will edit an anthology to be
published in The Green College Thematic Lecture Series.The College
will support travel expenses of invited lecturers, and publication.
Wherever possible, applicants should seek co-sponsorship ofthe series
with other relevant bodies.
Applications must include the following:
1. Title of the series and a list of proposed speakers and topics.
2. A budget that estimates the total cost of least expensive excursion
airfares for all invited speakers. (Speakers will be accommodated
at   Green   College.   No   honoraria   will   be   offered.)
3. Actual or potential co-sponsors.
One ortwo lecture series will be funded. Questions about this program
should be directed to Carolyn Andersson, Event Coordinator Email:
cmtander@interchange. ubc.ca.
Send completed applications by no later than January 31,2000 to:
The Academic Committee, Green College
6201 Cecil Green Park Road
Vancouver, BC, V6T IZI
Biomedical Communications
IX \*t
Phone 822-5769 for more information.
The classified advertising rate is $16.50 for 35 words or less. Each additional word
is 50 cents. Rate includes GST. Ads must be submitted in writing 10 days before
publication date to the UBC Public Affairs Office, 310 - 6251 Cecil Green Park Road,
Vancouver B.C., V6T 1Z1, accompanied by payment in cash, cheque (made out to UBC
Reports) or journal voucher. Advertising enquiries: UBC-INFO (822-4636).
The deadline for the Oct. 28 issue of UBC Reports is noon, Oct. 19.
perfect spot to reserve
accommodation for guest
lecturers or other university
members who visit throughout
the year. Close to UBC and other
Vancouver attractions, a tasteful
representation of our city and of
UBC. 4103 W. 10th Ave.,
Vancouver, BC. V6R 2H2. Call or
fax 222-4104.  	
accommodation in Point Grey
area. Min. to UBC. On main bus
routes. Close to shops and
restaurants. Includes TV, tea and
coffee making, private phone/
fridge. Weekly rates available.
Call 222-3461. Fax: 222-9279.	
Five suites available for
academic visitors to UBC only.
Guests dine with residents and
enjoy college life. Daily rate $56
plus $ 14/day for meals Sun-Thurs.
Call 822-8660 for more
information and availability.
one BR guest suites with
equipped kitchen, TV and
telephone. Centrally located
near SUB, aquatic centre and
transit. Ideal for visiting lecturers,
colleagues and families. 1999
rates $85-$121 per night. Call 822-
West 6th. Heritage house,
antiques, wood floors, original
stained glass. 10 min. to UBC and
downtown. Two blocks from
restaurants, buses. Scrumptious
full breakfasts. Entertaining cats.
Views. Phones in rooms. E-mail:
farthing@uniserve.com or call
Walk to UBC along the ocean.
Quiet exclusive neighborhood.
Near buses and restaurants.
Comfortable rooms with TV and
private bath. Full breakfast.
Reasonable rates. Non-smokers
only please. Call 341-4975.
CAMILLA   HOUSE   Bed   and
Breakfast. Best accommodation
on main bus routes. Includes
television, private phone and
bathroom. Weekly reduced
rates. Call 737-2687. Fax 737-2586.
ROOMS Private rooms, located
on campus, available for visitors
attending UBC on academic
business. Private bathroom,
double beds, telephone,
television, fridge, and meals five
days per week. Competitive
rates. Call for information and
availability 822-8788. 	
ALMA BEACH B&B Beautiful,
immaculate, bright rooms with
ensuite in elegant, spacious
home. Two blocks to Jericho
Beach/Vancouver Yacht Club.
Gourmet breakfast. Central
location to downtown/UBC. N/S.
Call 221-1950.
Next deadline:
noon, Oct. 19
18th Ave. Visitors and students of
UBC are most welcome. 15 min.
to UBC or downtown by bus.
Close to restaurants and shops.
Daily rates from $50 to $100.
Please call and check it out at
Warm hospitality awaits you at
thiscentrally located view home.
Large rooms with private baths,
TV, phones, tea/coffee, fridge.
Full breakfast, close to UBC,
downtown, and bus routes. 3466
W.15 Ave. Call 737-2526 or fax
LOFT BR chalet/apartment
overlooking garden. Prime South
Granville location. Private
Entrance, parking, or direct UBC
bus. $700/mo., utilities and cable
included. No smokers or pets
please. Call 261-7153.	
SUITE. Quiet, large, cosy, knotty
cedar living room. Private
entrance. South Granville
location, direct bus to UBC,
parking available. $650/mo.,
includes utilities, cable and
shared laundry. N/S or pets
please. Immediately. 261-7153.
1BR Q-sized bed, SE corner,
English Bay 15 min. to UBC & walk
DT. Furn. and equipped MW DW
TV VCR PH. $ 1275/mo. 2 BR $ 1550/
mo. 682-2105, fax 682-2153,
Douglas Park area, five blocks to
VGH. Maximum 2 persons, quiet
tenants only need apply,
references a must. $850/month,
includes hydro and use of
washer/dryer. N/P, N/S only. Call
322-5187 Lauren.
T1 Ink Jtt d> H *■■»!■ ^    ■Hr' Jf™
40 hr. Oct. 27-31. TESOL teacher
certification course (or by
correspondence). 1,000s of jobs
available NOW. FREE information
package, toll free (888) 270-2941
or (403) 438-5704.	
Monday-Friday. Kashmiri from
Northern Pakistan tutoring in
spoken Hindi, written/spoken
Urdu, spoken Shina. Ideal for
students of South Asian Studies/
Languages or those travelling to
India &/or Pakistan. $10/hr. For
on-campus tutorials, call
evenings. Wadood 222-8539.
RETIRING in the next three years?
As a specialist who has assisted
many UBC faculty and staff
members through the retirement
process I can help sort out the
options and provide you with free
retirement projections. Call for a
complimentary meeting at my
office or yours! Don Proteau,
B.Comm. CFP, RFP. E-mail:
dproteau@hlp.fpc.ca or call 687-
House Sitter
Professional couple seek house/
apartment sitting arrangement
January to March, 2000. Preferred
location between UBC and
Cambie Street. We are mature,
west-side home owners - own
home undergoing renovations.
No children, pets, smoking. 874-
Professional couple with
impeccable references seeks
home in Vancouver's West Side
(house-sit or rent) for 1-2 years
from Jan 2000. We are clean,
quiet, non-smoking Victoria
home-owners who have also
been long-term renters overseas.
(250) 475-2775.	
Mature UBC student will care for
your home and pets in exchange
for accommodation, for long or
short term period. References
available! Please contact Karin
at 434-7467 or 522-5648 or
Monitor Repair
• Free estimates in shop
• Drive-in service. Full
time technician on staff
• Pick-up/Delivery avail.
• Most major brands
• Service you can trust
| Notebook Rental
Toshiba pentium system
with CD ROM & Sound
$50 per week
$150 per month
I System Upgrade Pkg.
ASUS m/b P 2 Intel Celeron
300A 32 MB memory $430
Hard Drive Specials
3.2 GB $225 Installed
fl« 4.3 GB$255 Installed
• 6.4 GB $285 Installed
• 8.4 GB $335 Installed
• 10.2 GB $375 Installed |
Simple data transfer
Alan Donald, Ph.D.
Biostatistical Consultant
Medicine, dentistry, biosciences, aquaculture
101-5805 Balsam Street, Vancouver, V6M 4B9
264 -9918 donald@portal.ca UBC Reports • October 14, 1999 11
Hilary Thomson photo
Not Down The Drain
George Spurr (right), histological technician in the Anatomy Dept., receives an
Environmental Merit Award from Howard Seto, environmental program officer, in
recognition of his participation in the Chemical Conservation Program. The program,
run by Health Safety and Environment, promotes the collection of waste solvents for
recovery and the use of recovered solvents and chemicals. Spurr prevented release of
250 litres of solvent into the environment, reused 140 litres of recovered product and
used 39 kilograms of chemicals in the Chemical Exchange Program. The award is given
annually by the Environmental Programs group to recognize individuals who make a
consistent effort to reduce the environmental impact of activities at UBC.
Campus works
Initiatives to smooth path
to information technology
UBC students, faculty and staff will find it easier to "click, walk and talk" their way to the
university's information technology services as the recommendations of a business process
redesign (BPR) team are implemented this fall.
An eight-member ITServices team devoted 10 weeks away from their regular on-campus
duties to work on the project which focused on how ITServices could best meet the needs of
its customers. The team followed a methodology that has proven effective at other universities, says BPR team leader Michael Shuster.
"Our recommendations received solid backing from ITServices senior management,
allowing us to move forward on recommendations that will bring a more customer focused
philosophy to all levels of our organization," he says.
Working with consulting firm JM Associates, the BPR team spent three months this
spring examining current information technology practices and benchmarking against other
service organizations such as the Workers' Compensation Board and B.C. Hydro before
coming up with the recommendations to improve ITServices.
The group presented its report to project sponsor Ted Dodds, associate vice-president,
Information Technology, this summer.
In the report, the team made 22 recommendations addressing specific issues in the
following areas:
• communications between ITServices and its clients;
• tracking and analysis of client interaction data;
• access to ITServices by clients (how and where they contact ITServices);
• information provided (what they contact ITServices for);
• training and environment.
One of the team's key recommendations is the creation of the client care manager position. The manager will ensure quality of service to existing clients and handle the marketing
and public relations for ITServices. Kathleen Morley has been appointed to the role on an
interim basis.
"We have broken into new teams now to look at the recommendations one by one to see
how best to implement them," says Shuster.
He says that while some of the BPR team's recommendations may require allocation of
staff or funds to implement, there are some initiatives that have already been acted upon.
ITServices kiosks have been set up near the Koerner Library information desk in a pilot
project to increase access to IT services for students. An amalgamated call centre will merge
the ITServices customer support centre, telecommunications service advisers and UBC
telephone operators to streamline call routing on campus.
The team expects improvements to both speed and quality of customer service through
the development of an amalgamated client database, a single trouble-call tracking system
and a 'triage' database listing who does what at ITServices.
The team also recommended the department develop staff training plans to help foster a
climate of customer service among employees.
For more information on the BPR team's recommendations and on ITServices, visit the
Web site at www.itservices.ubc.ca/projects/bpr/
by staff writers
Poul Sorensen. associate
professor of Pathology and
Laboratory Medicine and
Pediatrics, has been named as the
first recipient of the Asa and
Kashmir Johal and Family Chair in
Pediatric Oncology.
Sorensen's research focuses on
identifying and describing genetic
alterations that cause childhood
cancer, particularly of bone and
soft tissues.
He has earned several prizes for his
work, including the Young Investigator's Award from the Pediatric Pathology Society and the Lotte Strauss
Award lor excellence in pediatric medical research.
The Johal and Family Chair at UBC is complemented by
contributions from the Children's and Women's Health
Centre of B.C. and UBC.
A UBC alumnus, Sorensen joined the Faculty of Medicine
in 1993 and works from the Children's and Women's Health
Centre of B.C.
Dept. of Ophthalmology
Associate Professor
The Dept. of Ophthalmology at the University of British
Columbia is recruiting a full-time associate professor with
tenure in the area of visual psychophysics. Required qualifications are: a PhD in experimental psychology, experience in
pediatric psychophysics, amblyopia and dyslexia research and
functional magnetic resonance imaging. Responsibilities will
include running the Ophthalmology Research Lab at B.C.'s
Children's Hospital and conducting studies for the Children's
Brain Mapping Centre. The position will include undergraduate teaching in both the Ophthalmology and Psychology
departments. Salary will be commensurate with qualifications
and experience.
Please forward application and curriculum vitae by Oct. 31
Prof. J. Rootman
Dept. of Ophthalmology
University of British Columbia
Eye Care Centre
2550 Willow St.
Vancouver, B.C.
V5Z 3N9
The anticipated start date is Dec. 1,1999.
UBC hires on the basis of merit and is committed to employment equity. We encourage all qualified persons to apply. This
advertisement is internal to The University of British Columbia.
2000-2001 and Subsequent Years
Nominations are invited for the position of Distinguished
Green Visiting Professor who will give a unified set of public
lectures and publish them as a small book in the University
of Toronto Press "Green Lectures" series. The nominee
may be a leading scholar and/or public intellectual. There
will be an invited forum involving the visitor and UBC
experts in the field. Nominators must commit to
participation in this forum and to editing a tape-recorded
version of it that will form part of the publication. Permanent
deadlines: February 15 and October 31, but nominations
are accepted at any time for the next competition.
For detailed terms and procedures, contact Rosanne Rumley
at Green College, 6201 Cecil Green Park Road, Campus
Zone I or vsp@interchange.ubc.ca or fax to 822-8742. 12 UBC Reports • October 14, 1999
Real World Philosophy 101
Peter Raabe puts philosophy to work — counselling lost souls
by Dorianne Sager
Student intern
Sing Tao School of Journalism
I remember my roommate talking
about a Philosophy exam that he
had failed. His voice was filled with
exasperation when he told us the
question that was the source of his
downfall — 'Prove you're not a tree.'
Apparently he was not sufficiently
rooted in the study of philosophy and
remains haunted to this day by the
realization that he may indeed be a
It is this type of exasperation that
has been the quintessential problem
with philosophy for many a young
academic. "What is the meaning of
life?" has often been followed by "What
is the meaning of that question?"
Turning the study of philosophy into a
practical form of knowledge has proven
to be as challenging for some as
spelling existentialism.
Recent graduate Peter Raabe is
determined to put some sense into
Sartre with his newly established PhD
in Philosophical Counselling, made
possible through UBC's Faculty of
Education. The first person in Canada
and among the first in the world to
receive such a degree, Raabe is helping
lead the way for a renaissance in
According to Raabe. when most
people struggle with problems and life
issues, it stems not so much from a
breakdown in their ability to function,
but a breakdown in their belief system
and the desire to continue to function.
This is where Raabe and his philosophical counselling come into play.
Raabe explains that despite being
brushed aside by some academics as
an illegitimate branch of the field,
philosophical counselling is not a
bastardization of academic philosophy.
Rather, it is a revival of the old tradition of practising philosophy that
aimed to help people deal with the
elements of human misery.
More than 2,000 years ago,
Epicurus said. "Empty is the argument
of the philosopher which does not
relieve any human suffering." He
described philosophy as "therapy of the
soul — a counsel for humanity."
Raabe admits that while incredibly
popular in Europe, philosophical
counselling has taken longer to attract
attention in North America — perhaps
because of our love affair with traditional therapy and prescription drugs.
However, he is quick to point out the
differences between philosophical
counselling and psychotherapy as a
way of addressing some of the most
disturbing and painful problems of
human life.
"I deal with actual belief systems. I
Peter Raabe describes what he does as helping people develop the skills that
allow them to untangle life's complexities. The first graduate in Canada of
a newly established PhD in Philosophical Counselling from UBC's Faculty of
Education, Raabe helps his patients deal with issues ranging from
relationships and self-esteem to the loss of loved ones.
don't look at the past as something
that necessarily determines you," says
Raabe helps his patients deal
with issues ranging from
, relationship problems, building
one's self-esteem, ethical decisionmaking, meaning of life and life
choices, addiction recovery and the loss
of a loved one.
'The most important thing I try to do
is help people to develop the skills that
will allow them to untangle the complexities of their own lives for themselves, rather than offering myself as
the authority who alone has the power
to do so," says Raabe. "In this way I'm
a teacher as well as a counsellor."
Raabe also runs three different
philosophy cafes each month: one for
teens, one for the general public, and
one for seniors. He sees the cafe sessions as bridging the gap between the
theory of philosophy and the practicality
of applying it to everyday life.
Philosophy cafes are gaining popularity on the West Coast and are seen
by many as evidence of a desire to
reconnect to a community and ex
change ideas and opinions with others
who are not necessarily like-minded.
Raabe believes the rise in philosophy's popularity could have something
to do with what he calls our "value
With the coming of the new
millennium, people are
starting to question the shift
in values that has occurred over the
past few decades. Raabe says. Reconciling new and old values with religion
and faith can often lead to questions
and doubts such as, "Are you meant to
be happy?" "Are you meant to be
alone?" "What does it all mean?"
Philosophy can help you deal with
those questions, he says.
Raised in a fundamentalist Christian
home. Raabe recalls being chastised by
his church pastor for questioning his
"Those are wrong questions," Raabe
remembers him saying. "I worry about
your attitude."
Discouraged, he left the church in
his early 20s because he says, "I had
more questions than the church was
willing to deal with."
He drifted from job to job, married
and had a son. It wasn't until he took
his first course at Capilano College at
the age of 40 that he discovered
philosophy and felt he had finally
found a discipline in which asking the
wrong questions was acceptable.
"Philosophy developed my ability to
confidently inquire into all those areas
of both religion and life in which
difficult but legitimate questions are
often brushed aside," he says.
After earning his honours BA and
master's degree in Philosophy at UBC
he started working towards his doctorate, doing his dissertation on philosophical counselling. As philosophical
counselling is not yet recognized by the
Philosophy Dept., Raabe took an
alternate route through the Faculty of
Such an unusual thesis topic
meant that both Raabe and his
advising team of four Education
professors learned together how to use
philosophy as a teaching and therapy
tool. He has since presented papers on
his work at international conferences in
New York and Germany and plans to
give a workshop on his approach to
philosophical practice in Berlin next
Raabe continues to promote the
renaissance of philosophy through an
"Issues in Education" course at UBC
which centres around student discussions and presentations of topics
such as critical thinking, multiculturalism and racism, gender,
sexual orientation, religious values in
education and the aims and purposes
of education.
In addition to teaching philosophy
courses and seeing clients in his
private practice, Raabe also practises
philosophy with children at an independent elementary school in North
Vancouver. By breaking down concepts
so kids can understand them, he
challenges them and their beliefs.
"Kids have very profound insights
and profound questions," says Raabe.
"I let them see that philosophy is
applicable to real life problems like
suicide and that existential question —
what's the point?"
Begun nearly two decades ago by
German philosopher Gerd Achenbach,
philosophical counselors, professional
associations and certification programs
can now be found in the Netherlands,
Canada, Norway, Austria, France,
Switzerland, Israel, Great Britain and
the United States.
With the enthusiasm and passion
Raabe shows for his profession it is
clear that he is intent on promoting
practical philosophy as a way to bring
meaning and clarity to our lives —
there may be hope after all for my
roommate's tree complex.


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