UBC Publications

UBC Publications

UBC Publications

UBC Reports Oct 1, 2009

Item Metadata


JSON: ubcreports-1.0117940.json
JSON-LD: ubcreports-1.0117940-ld.json
RDF/XML (Pretty): ubcreports-1.0117940-rdf.xml
RDF/JSON: ubcreports-1.0117940-rdf.json
Turtle: ubcreports-1.0117940-turtle.txt
N-Triples: ubcreports-1.0117940-rdf-ntriples.txt
Original Record: ubcreports-1.0117940-source.json
Full Text

Full Text

VOL   55   I   NO   10   I   OCTOBER   1,   200
3      Literary journal turns 50
4     Reversal of fortunes
5     Trivial similarities
Housing future
Law prof stands up for prisoners
Michael Jackson has been selected as the recipient ofthe first Ed Mclsaac Human Rights in Corrections Award.
UBC Law professor Michael Jackson is
looking for justice.
Jackson, who has just won a national
award for his work in advancing human
rights and correctional practice in Canada,
advocates on behalf of prisoners.
The nature of the prisoners' crimes -
from robbery to murder - has often given
the public an excuse to turn a blind eye to
the suffering and discrimination prisoners
may face both in and out of prison:
assault by guards and other inmates,
long stretches in solitary confinement,
intimidation and threats of vigilante
justice in the community.
Jackson isn't one to sit idly by.
"I think the idea of injustice flows in my
bloodlines," says the British-born Jackson,
who was recognized in September with the
Ed Mclsaac Human Rights in Corrections
Award, which commemorates the work
and dedication of those who have
demonstrated a lifelong commitment to
improving corrections and protecting the
human rights of the incarcerated.
His 40-year career has spanned
the classroom, the penitentiary cell,
Parliament, the courtroom and the printed
word, with two successful books and
national recognition for his contribution
to public policy.
He's just written a letter to Liberal
Leader Michael Ignatieff, with whom
he taught at UBC in the 1970s, urging
Ignatieff to stand up to the federal
government's attempts to undermine
human rights inside prisons.
Jackson is also working on a report that
refutes the Canadian government's plan to
"toughen" prison legislation, a move that he
says would push the country back 30 years
and "undo a whole generation of reform."
He makes no excuses for the work that
exposes him to all sorts of criminals, many
of whom are themselves suffering.
"Even though I can be repelled by the
actual offense someone has committed,
when I agree to help someone in prison,
the nature of the offense is not relevant to
that," he says.
continued on page 4
Learning with UBC Okanagan travel program
UBC Okanagan student Brooke Bailey
recently returned from a two-month
volunteer stint in South Africa, where she
nursed baby elephants, tracked cheetahs
and worked alongside veterinarians
involved in wildlife conservation and
Volunteering through a group called
Edge of Africa, the fourth-year Bachelor of
Science student majoring in biology spent
the first month at an elephant sanctuary in
a town called Knysna, located in an area
known as the Garden Route.
"We worked with orphan elephants
and my primary role was to feed the
babies," she says. "The second volunteer
opportunity was at the Garden Route
Game Lodge - a large reserve with lions,
elephants, rhinos, and buffalo. They also
had a cheetah breeding program where we
would track and monitor cheetahs that
had been bred in captivity and released
UBC Okanagan student Brooke Bailey feeds a young cheetah while volunteering in Africa this summer.
into the wild."
Bailey hopes her experience in the field
will help her reach her dream of being
accepted into veterinary school, which she
describes as a highlycompetitive process.
"I'm trying to gain as much different
experience with as many different animals
in as many different countries as I can,"
says Bailey. "I love working with the vets.
It's something in my blood.."
Bailey's African adventure was made
possible through the UBC Okanagan
International Education Travel Subsidy.
Eligible students are required to raise
funds for a portion of their expenses, as
well as submit a proposal detailing their
desired international learning experience.
Students may receive up to $4,000 in
continued on p.7 2     |     UBC    REPORTS     |     OCTOBER    I,    2009
Berkowitz & Associates
Consulting Inc.
Statistical Consulting
Research Design • Data Analysis • Survey Sampling • Statistical Education
Jonathan Berkowitz, Ph.D.
4160 Staulo Crescent, Vancouver, B.C V6N 3S2
Office: 604-263-1508 • Fax:604-263-1708
Email: witz1@interchange.ubc.ca
Create and Connect
information technology www.telestudios.ubc.ca
Copies Plus
FEATURING   Xerox Nuvera 120 EA
the BEST in B/W digital printing
Quality Digital Printing and Copying Service
• Reports • Newsletters • Flyers • Booklets
'Training Manuals •Resumes • Powerpoint Handouts
• Sell Sheets •  Plus more
Over 22 years of Excellence www.copiesplus.ca
1950 West Broadway 604-731 -7868
Open 7 Days Mon-Fri  8am-9pm        Sat-Sun   I0am-6pm
your i/C&c -pr-u/v/UiA^) rezour&e
Large Format
Poster Printing
High resolution for high impact results!
academic • conference • promotional • banners
Send files to: slides@interchange.ubc.ca
or visit www.mediagroup.ubc.ca/digital_printing/
Lamination services on-site
(now up to 42 inches wide)
• one day service for printing,
additional day with lamination
Poster creation services
• quality printing
• experienced staff
• reliable, prompt service
• competitive rates
Situated on campus at:
The Media Group
Woodward IRC Building, Rm B32
2194 Health Sciences Mall
Vancouver, BC V6T 1Z3
Lower level of
Woodward IRC
Health Science
Email: mediagrp@interchange. ubc.ca
T: (604) 822-5561
F: (604) 822-2004
Highlights of UBC media coverage in September 2009.  compiled by lissa cowan
off plant juices, such as aphids,
whiteflies and spider mites.
The green pesticides should be
inexpensive when they hit retail
shelves, Isman told National
Geographic, since they are already
widely used in perfumes and food.
Companies are already working to
stock their retail shelves with spice
oils for farmers, he said.
"At the end of the day, what
matters is how much it costs and
the health and environmental
impacts," Isman said. "And there
the plant-based pesticides have an
Broken bones can kill
Suffering a hip or spine fracture
can dramatically increase the odds
of an early death in people aged
50 and over, according to a new
UBC study.
Karim Khan and Maureen Ashe
of the Centre for Hip Health and
Mobility at Vancouver's Coastal
Health Research Institute and
the UBC Department of Family
Practice says health professionals
have long known that a patient's
health can decline rapidly after
suffering a hip or spine fracture.
In the study, researchers
followed a group of 7,753
Canadians over five years and
found those with hip or spine
fractures were much more likely
to die within the follow-up period
compared with those without
fractures. The study published in
the Canadian Medical Association
Journal underlines the importance
of osteoporosis screening and
fall-prevention strategies in at-risk
Health Canada estimates that
one in four women and one in
eight men over 50 will develop
osteoporosis. Even so, patients
often don't receive vital treatments
such as bone mineral density
assessments, vitamin D or calcium
supplements, which could increase
their chances of surviving years
after a fall.
The Ottawa Citizen, the
Vancouver Sun and the Globe and
Mail reported the findings. 13
Murray Isman
The skinny on how others
influence our eating habits
Marketing experts at UBC,
Arizona State University and
Duke University released a study
that shows we mirror the eating
habits of a thin person we dine
with and eat differently from a
heavy person.
The researchers enlisted 210
college students to partake in
what they said was a study about
movie watching. Each student
was paired with another student
who was in fact a member of the
research team and whose size
was manipulated to make her
appear to be either size 0 and
105 pounds (her actual build), or
size 16 and 180 pounds (when
wearing the obesity prosthesis).
A UBC student was one of the
undercover researchers who
wore a prosthetic suit to make
her look heavy.
The researcher was served
first and helped herself to
either a large or a small serving
before the student participant
was offered the same food. The
study demonstrated that the
participants tended to mirror
the choices of a thin person, and
choose differently from a heavy
"If you see a thin person
eating a lot, you will eat the
same portion," Brent McFerran,
an assistant professor of
marketing at UBC, told the
Toronto Star. "You see a heavy
person ordering a salad and you
think, 'I'm not like that, I'm going
to order more.' "
Because eating and socializing
often go together, McFerran said
it's important to be aware of how
vulnerable we are to eating more
or less based on the people around
us even those we do not know.
This story was also covered in
the Los Angeles Times, Ottawa
Citizen, The South African Star
and the Vancouver Province.
Dash of spice to keep
away pests
Murray Isman, an entomologist
at UBC, says farmers are
starting to use oils from thyme,
rosemary, mint, and other herbs
and "killer spices" instead of
synthetic pesticides. Just like any
conventional garden pesticide, the
plant oils repel insects, while other
oils can kill them.
Research suggests the oils
hinder the insect's nervous
system, creating muscle spasms
that kill the insects. The oils can
also disturb an insect's cellular
membranes, causing loss of vital
fluids. The plant oils are most
effective against bugs that feed
Executive Director Scott Macrae scort.macrae@ubc.ca
Editor  Randy Schmidt randy.schmidt@ubc.ca
Designer Ann Goncalves ann.goncalves@ubc.ca
Principal Photography Martin Dee martin.dee@ubc.ca
Web Designer Michael Ko michael.ko@ubc.ca
Contributors  Lissa Cowan lissa.cowan@ubc.ca
Glenn Drexhage glenn.drexhage@ubc.ca
Jodyjacob jodi.jacob@ubc.ca
Derek Moscato derek.moscato@sauder.ubc.ca
Sean Sullivan sean.sullivan@ubc.ca
Basil Waugh basil.waugh@ubc.ca
Advertising  Pearlie Davison pearlie.davison@ubc.ca
Publisher  UBC Reports is published monthly by:
UBC Public Affairs Office
310-6251 Cecil Green Park Road
Vancouver BC Canada V6T IZI
UBC Reports welcomes submissions.
For upcoming UBC Reports submission guidelines:
Opinions and advertising published in UBC Reports
do not necessarily reflect official university policy.
Material may be reprinted in whole or in part with
appropriate credit to UBC Reports. Letters (300
words or less) must be signed and include an address
and phone number for verification.
Submit letters to:
The Editor, UBC Reports
UBC Public Affairs Office (address above);
by fax to 604.822.2684;
or by e-mail to randy.schmidt@ubc.ca
or call 604.UBC.NEWS (604.822.6397)
EMAIL:    public, affai rs@ u bc. ca UBC    REPORTS     |     OCTOBER
2009     I    3
Pioneering Canadian
literary journal turns 50
The first issue of UBC's Canadian
Literature journal appeared in 1959. Over
the years it has gained an international
readership with more than 200 published
issues of criticism, reviews and poetry,
helping profile this country's literature
around the world.
"Preserved in these issues is the work
of Canada's foremost writers," says
current editor, Margery Fee.  "From
Margaret Laurence, AI Purdy, and
Dorothy Livesay, to Margaret Atwood,
Yves Beauchemin, M.G. Vassanji and
Thomas King just to name a few."
Considering its standing in today's
literary world, it's hard to believe that
this journal of critical discussion of
Canadian writing almost failed to see
the light of day.
In the late 1950s many academics
scoffed at the notion of a journal
devoted to "Canadian" literature—many
felt there was no such thing.  Canadian
writing was either the "daughter" of the
English or French "mother" literature,
or the "younger sibling" of its American
"The general climate of Canadian
letters in the 1950s suggested that
Canadian literature could only exist
once the country's culture had fully
«£     '
Aiurt t jireKliii) Studio
Ml Ik
developed," says W.H. New, Canadian
Literature's editor for more than 18
years.  "Real literature happened
elsewhere." With the immediate and
ongoing success of the journal, this
sentiment was quickly proven wrong.
Since its beginnings at the University
of British Columbia, the journal has
grown under the direction of five editors,
starting with George Woodcock. 13
Literature Gala
Sept. 30-Oct 3
The UBC Faculty of Arts gala will
celebrate Canadian Literature's
anniversary with readings and
lectures by authors including
Thomas King, Steven Galloway,
Roch Carrier, and Aritha van Herk.
The gala will include a reception
and an auction ofworks of art
donated by Margaret Atwood,
Leonard Cohen, andjoni Mitchell.
For more information, visit:
http:/'/www. canlit. ca/SOthl
UBC's Vancouver campus celebrates learning: October 24-30
UBC is gearing up to celebrate the myriad
of teaching and learning opportunities
offered across its Vancouver campus.
There will be something for everyone
in this year's Celebrate Learning week,
which begins on Saturday, Oct. 24, with a
conference for first-year students and ends
on Friday, Oct.30, with performances by
the School of Music and the Department
of Theatre and Film.
This year's opening event, CLASS (the
Conference for Learning and Academic
Student Success), is an initiative for
first-year students who are making the
transition into the university learning
environment. The concept of CLASS
emerged from the Get Learn'd pilot
conference in 2008, whose aim was to
provide Science students with essential
academic skills to succeed. CLASS
expands on this goal by reaching out to all
first-year students across UBC's Vancouver
U.N. honours Peter
Oberlander posthumously
UBC Professor Emeritus H. Peter
Oberlander (1922-2008), founder of
the School of Community and Regional
Planning (SCARP) and the Centre for
Human Settlements at UBC, will be
recognized posthumously by the United
Nations Habitat agency (UN-Habitat) with
a 2009 Scroll of Honour award.
The award, considered the most
significant prize in the field of human
settlements, will be celebrated in
Washington D.C. and at UBC during the
global observances of World Habitat Day
on October 5.
Oberlander is considered a founding
father of UN-Habitat. In 1952 he
established SCARP, which has more than
1,100 graduates serving in communities
around the world. In 1975 he established
the Centre for Human Settlements at
the UBC, providing faculty and students
programs to engage in multidisciplinary
research and furthering UBC's global
perspective of regional, urban and
community development.
In 1990, the Canadian International
Development Agency recognized the
Centre as a "Centre for Excellence in
Human Settlements Planning." It is
home to the global repository for UN
Habitat Conference archives, the Habitat
Exchange, a "venue for the dissemination
and discussion of best practices, action
plans and other tools relevant to the
pursuit of ecologically sound and socially
equitable urbanization."
A celebration of UN Habitat's World
Habitat Day, of Oberlander's 2009 Scroll
of Honour Award, and of the legacy he
has left UBC will be held the afternoon of
Monday, Oct. 5, at the Irving K. Barber
Learning Centre. For more information,
visit: www.events.ubc.ca. _\
campus, with workshops, presentations, a
campus resource fair and an opportunity
to receive academic mentorship from
senior students, faculty and staff. More
information on this conference can be
found at http://class.ubc.ca/.
Celebrate Learning will also feature
events aimed specifically at UBC faculty.
The department of Health, Safety and
Environment will be presenting Kevin
Kecskes, Associate Vice Provost of
Engagement at Portland State University,
who will speak on the topic of faculty
culture and faculty health.
The ninth annual UBC Learning
Conference hosted by the Centre for
Teaching and Academic Growth will take
place on Oct. 29, focusing on the forces
that drive curricular change. The day-long
conference, held in the Irving K. Barber
Learning Centre, will look at how society-
at-large, discipline, instructor and student
drive changes at UBC.
Events for UBC staff include an Open
House by Organizational Development
and Learning, which will run for the
second year in the Ponderosa Building.
The afternoon will include a presentation
and information booths from such UBC
units as MOST and Continuing Studies.
For more information, visit:
http://celebratelearning.ubc.ca/. 13
■ ■■■■■I
*;fl    4 ■
f        ir       nr ^w
Business for Good: Imagining, Designing   ^^J^^Zl
. . . O O' O        O       1.800.663.8664 • 604.224.3245
and Launching Transformational Enterprises Ponont
r» I cm.    **:-I I ■_■ I  LAJ .«-»■    ,,\?
Paul Stevens, Michael Hodson,
Rikk Watts and Paul Williams
Reversal of fortunes:
Unemployment hits long-time employees hard
We'll call them Joe and Phil.
Joe, 56, has worked for the
same auto manufacturer for
30 years. He mentors younger
workers like Phil, 24, a recent
hire, as they work side-by-side
on the dayshift.
According to a new University
of British Columbia study, when
the economy tanks and layoffs
occur, long-time workers like Joe
find it dramatically more difficult
to find other jobs than newer
employees. And despite decades
of Employment Insurance (EI)
contributions, these workers may
not be getting the support they
need, the study suggests.
"People in the same job for
long periods suffer much more
when they lose their job than
others," says UBC economics
professor Craig Riddell, author
of the study and a member of
Canada's Expert Panel on Older
Workers, a government panel
of labour experts dedicated
to improving support and
conditions for older workers.
The study sheds new light
on long-term workers, who
are among the hardest hit by
unemployment, and highlights a
startling lack of national data on
long-term job displacement and
its consequences - information
that other Western nations
routinely collect and which
could significantly enhance
Canada's ability to create better
unemployment policies.
Compared to workers who
frequently flex their job-
hunting skills, the financial and
emotional toll of unemployment
is significantly worse for those
who've held a job for long
periods, Riddell says. Their
numbers have skyrocketed
during the recent recession -
most coming from Canada's
manufacturing, forestry, fishing,
pulp and paper sectors, he adds.
Layoffs are more painful - money-wise and emotionally - for long-time workers than for newer employees, says
UBC economics professor Craig Riddell.
Financially, long-tenure
workers face a double-hit,
Riddell says. Compared to other
unemployed groups, they take
as much as 35 per cent longer to
Riddell, who leads Canadian
Labour Market and Skills
Research Network (CLSRN), a
network of researchers dedicated
to improving our understanding
just can't find employment at
a comparable salary with the
qualifications they have," he says,
noting most end up in entry- or
medium-level positions in other
"Imagine that car insurance paid the same amount for fender
benders as for vehicles that are totaled," Riddell says. "That's what
this is like for long-tenure workers: they are totaled."
find new work. But the greatest
earning losses are actually after
they find another job, he says.
"When these folks lose their
jobs, they are looking at pay
cuts by as much as 30 per cent
when they find new work," says
of the Canadian labour market.
Why? According to Riddell,
these workers typically have
accrued premium wages
through seniority. "When they
find themselves back in the
competitive labour market, most
For someone supporting a
mortgage and a family, this
gloomy financial portrait can
take a significant emotional toll.
According to Riddell, long-
tenure workers who lose their
jobs face a greater risk for stress,
depression, divorce, suicide and
overall life-expectancy.
Riddell says these impacts
suggest a need for targeted
increases in EI benefits for long-
tenure workers. In fact, he argues
that the issue is significantly
more pressing than the question
that has preoccupied Canada's
federal political leaders during
the recent election: harmonizing
El's regional qualifications.
In the eyes of EI, someone who
has paid into EI for 30 years is
essentially treated the same as
someone who only has one year
of unemployment under their
belts, Riddell says. EI currently
only looks at someone's last 12
months of service.
"Imagine that our car
insurance paid the same amount
for fender benders as for vehicles
that are totaled," he says. "That's
what this is tantamount to for
long-tenure workers: they are
In addition to enhancing
the duration or amount of EI
benefits for displaced long-
tenure workers, Riddell's study
makes a number of other
recommendations. One is a
call for Canada to consider
a national wage insurance
program. Recognizing that this
group's biggest earnings hit is
post-unemployment - when
they are forced to take lower-
paying jobs - wage insurance
would offer salary top-ups to
individuals who paid into the
system in good times. Doing so
would reduce the earnings loss
and encourage displaced workers
to become employed faster than
they would otherwise be willing
to, Riddell says.
Sign up for the Canadian
Labour Market and Skills
Research Network's e-newsletter
Labour Market Matters at:
www.clsrn.econ.ubc.ca. _\
LAW PROF N ETS AWARD continued from cover page
"If they're experiencing
injustice, if I think they deserve a
chance that I can help them with,
then I'll do that."
Jackson is familiar with injustice.
As a young man in London he
was the only Jewish student in his
primary school and one of very
few in his secondary school.
Older, bigger kids would follow
him home from school, yelling
and taunting him.
"I had a very personal
experience of being an outsider,
being hated and despised," he
says. "The experience I had in my
childhood, and the knowledge in
my DNA of what happened to
Jews over millennia, has made me
more aware of what it's like to be
the person isolated from society."
Still, Jackson didn't set out to
become a human rights advocate.
That interest grew during his
graduate work at Yale in the
1960s, which at that point was
one of the hubs for the civil rights
movement in the United States.
"I got caught up in that energy
- one of the great human rights
movements of all time," he says.
He came to Canada in
1970 and began teaching in
the areas where human rights
issues seemed most important
in Canadian society: prisoners'
rights and Aboriginal rights.
It was at UBC's law school
that he made a career-changing
discovery: handwritten letters
from prisoners serving time in
the B.C. Penitentiary, outlining
their complaints and grievances.
The school had received them for
years, but no one had bothered
to read them.
What he found was shocking.
One man told of cruel and
unusual conditions facing him
and other prisoners. He had been
in solitary confinement for two
years, where he remained locked
up for all but 30 minutes each
day. Some prisoners were abused,
tear gassed and beaten.
"It was completely
inconsistent with what I thought
were the prevailing conditions in
Canadian prisons," he says.
Jackson launched the first case
of its kind in Canadian history,
winning a declaration from the
federal court that the conditions
inside the penitentiary indeed
constituted cruel and unusual
Since then, he's represented
people from all walks of life - and
people who have committed some
of the worst crimes imaginable.
One is Paul Callow, who in
1987 was sentenced to 20 years
in jail after pleading guilty to
five counts of rape. Dubbed the
"balcony rapist" because he
broke into women's apartment in
Toronto by way of their balcony,
Callow was released in New
Westminster, B.C., after serving
his full sentence.
The media flocked to the story,
rousing threats of
vigilante justice and "fear
mongering" about the threat
posed by Callow.
"Here's a man who committed
some terrible offences
and it's understandable that
people were worried and
frightened. But he has had served
20 years in prison and taken all
the programs he could to improve
himself," Jackson says. "None of
this was being recognized."
Jackson began gathering
information from correctional
officers and prison files, eventually
offering the Vancouver Province
newspaper an exclusive interview
with Callow. There was only one
condition: the editors had to read
Jackson's report first.
The result: the newspaper
changed their editorial position.
"They understood what
they were writing was based
upon distorted and inaccurate
information from the police,"
Jackson says. "They actually
said this man had a right to
demonstrate why he should be
accepted back into society."
In 1980, Jackson and his
students helped 80 men - most of
them burglars and petty thieves
who were serving indefinite
sentences as repeat offenders -
win pardons from the federal
"Some of these men had never
committed an act of violence in
their lives, but spent, on average,
longer in prison than men who had
been convicted of murder," he says.
"I thought this gave people their
lives back, when they had already
been punished beyond what is
reasonable for the law."
Jackson plans to keep giving
people their lives back, though
he says the misery he encounters
can take its toll on his emotional
"The day I walk into a prison
and don't leave feeling outraged,
I don't feel like screaming about
what I'd heard about, I'll find
something else to do," he says.
"I need that sense of outrage to
toughen me to do this work."
Jackson's two books, Prisoners
of Isolation and Justice Behind
the Walls, are available online
in expanded formats at www.
justicebehindthewalls.net. _\ UBC REPORTS  | OCTOBER
2009  I 5
Trivial similarities translate into
greater sales, but also greater risk
Finding out that you share the
same birthday, hometown or
even first name with another
stranger can be a great
icebreaker in social situations.
A recent University of British
Columbia study shows that
for some retailers, these shared
connections can benefit the
bottom line.
The study finds that
consumers who share a common
trait with a salesperson might be
quicker to open their wallet and
make a purchase.
For companies looking
to better connect with their
customers, the research provides
a new look into how trivial
similarities can impact the
relationship between a consumer
and a sales agent. The study
suggests that this consumer
behavior is rooted in a universal
desire among people to connect.
The strategy is not without
risk, however. Having a
personal connection in a
retail environment can lead
to a bigger backlash when a
customer becomes unhappy or
feels mistreated, the study finds.
Companies are essentially raising
the stakes when they personalize
relationships in a retail or
customer service setting, the
study suggests.
The study, The Persuasive
Role of Incidental Similarity on
Attitudes and Purchase Intentions
in a Sales Context, was conducted
by UBC Sauder School of Business
marketing researchers Prof.
Darren Dahl, Prof. JoAndrea
Hoegg and Lan Jiang, as well as
Prof. Amitava Chattopadhyay of
the European Institute of Business
Administration (INSEAD).
Using a fitness centre as a
research laboratory, they showed
that following a sales promotion
for a personal training program,
consumers who found out that
they shared the same birthday
with the trainer were more
favorable towards the program
and were more inclined to enroll.
"Our research provides
management insight into the
power of cultivating similarity
between consumers and sales
agents in the retail context," says
Dahl. "It turns out that in face-to-
face situations, the need for social
connectedness among individuals
can result in their being persuaded
more easily."
Dahl says some companies
are already wise to the magic of
shared connections. At Disney's
theme parks, for example,
employees have their hometowns
displayed on their nametags.
"But it is important to note that
salespeople that share a similarity
also have the capacity to alienate
consumers if their behavior is
perceived to be negative," he says.
"Distancing away from a similar
salesperson is more likely in this
Shoppers open their wallets for sales agents with shared traits, Prof. Darren Dahl, UBC Sauder School
of Business says.
type of context."
During the study, the research
subjects witnessed the trainer
taking a personal phone call,
during which he berated the
individual at the other end of
the call. Since the salesperson
was seen to exhibit rude and
obnoxious behaviour, consumers
with the shared birthday were
even more likely to view the sales
clerk in a negative light than
those with a different birth date.
The publication of the sales-
focused research coincides with
two new executive development
sales programs being offered
at the Sauder School. The
Certificate in Sales Leadership,
as well as the Certificate in Sales
Management, were developed
in collaboration with the BC
Innovation Council, which
contributed $2.1 million towards
creating the endowed BC
Innovation CounciLs Chair in
Sales and Sales Management.
The introduction of the two
programs comes at a time when
there is a documented shortage
of real sales curriculum in
academic programs.
Learn more at sauder.ubc.ca. 13
Sharing island treasures
Images from Salt Spring Island journalist Marshall Sharp (1962 - 19 65).
Without the support of a
UBC-based program, the rich
visual history of a local island
community would remain
confined to thousands of aging
film negatives.
Thanks to the B.C. History
Digitization Program and the
Irving K. Barber Learning Centre,
photos of local events, people
and ceremonies from Salt Spring
Island, along with aerial shots
from years past, will soon be
available for viewing online.
The program has provided a
matching grant of $10,000 to the
Salt Spring Archives for a project
that involves the digitization
of 15,000 negatives from local
photojournalist Marshall Sharp.
The photos date from 1958 to
1973. (Digitization refers to the
conversion of analogue objects
- such as books, journals, audio
and video recordings - into digital
formats that can be accessed by
anyone with a computer and an
Internet connection.)
"[Our project] wouldn't have
happened otherwise, because
we needed to acquire additional
equipment," says Barbara
Dumoulin, secretary of the Salt
Spring Island Historical Society,
and a grant writer and volunteer
archivist for the Salt Spring
The funding enabled the
organization to purchase two
additional scanners; so far,
about 8,000 negatives have been
scanned and Dumoulin hopes to
have the rest completed by the end
of the year. (Salt Spring Archives
also received digitization program
support for a 2007 project).
The Salt Spring Island
initiative is one of 14 projects
throughout British Columbia
that received funding from the
digitization program, launched
by the Learning Centre in 2006.
Since then, 52 projects around
the province have received more
than $450,000 in total funding,
underlining the Learning Centre's
commitment to community
"We continue to be pleased
with the breadth of material
represented in this year's group
of applications," says Chris
Hives, University Archivist. "In
addition to several photographic
digitization projects, there have
also been requests for funding
to support the digitization of
community newspapers and
publications, oral histories, early
British Columbia documents and
graphic materials."
The assistance allows recipients
to make the fascinating stories of
B.C. communities accessible for
audiences throughout the province
and beyond.
"A number of us are smaller
archives, and we rely on funding
through grants," says Dumoulin.
For more information,
and a complete listing of all
projects, please visit www.
calpslHCDigitInfo.html. 13 6     |     UBC    REPORTS     |     OCTOBER    I,    2009
West Coast Suites
at The University of British Columbia
Your Home
Away from Home
Whether your next visit to the UBC campus
in Vancouver is for business or pleasure, we invite you
to experience our warm and welcoming suites with all
the conveniences at home. All new. Right here.
book online www.ubcconferences.com
Your Conference
Planning Partner at UBC
Hosting a conference at UBC? We can make it easy.
We offer full management and registration services and have experienced
and knowledgeable staff. Let us help you customize a program to suit your
needs and budget.
With UBC's unique venues and state-of-the-art facilities, your meeting
at UBC will no doubt be a memorable success!
Conferences &
Everyone can stay with us.
T 604 822 1060
E conferences@housing.ubc.ca
Congratulations to our Killam Postdoctoral Fellows
The University of British Columbia's Killam Postdoctoral Research Fellowships attract the brightest
scholars from around the world who have recently completed their doctoral degrees at a university other than
UBC. Established by Dorothy Killam in memory of her husband, candidates are nominated by UBC
departments for the competition in the fall. The Faculty of Graduate Studies is proud to honour this year's
recipients and their UBC supervisors.
New Killam Postdoctoral
Research Fellows
Michael Griffin,
Classical, Near Eastern, & Religious Studies
with Dr Christopher Marshall
Ian Hewitt, Mathematics
with Dr. Neil Balmforth
Sonja Luehrmann
Anthropology & Sociology
with Dr Alexia Bloch
Diomidis Michalopoulos,
Electrical & Computer Engineering
with Dr Robert Schober
Heather Rowe, Botany
with Dr Loren f
Rana Muhammad Sarfraz,
Land & Food Systems
with Dr Judith Myers
Michael Botros Shenouda,
Electrical & Computer Engineering
with Dr Lutz Lampe
Continuing Killam Postdoctoral
Research Fellows
James Day, Physics & Astronomy
with Dr Doug Bonn
Gina Galli, Land & Food Systems
with Dr Anthony Farrell
Karen Lai, Geography
with Dr Jamie Peck
Peter Loewen, Political Science
with Dr Paul Quirk
Benjamin Marlin, Computer Science
with Dr Kevin Murphy
Itay Mayrose, Zoology
with Dr Sarah Otto
Evan Risko, Psychology
with Dr Alan Kingstone
■ I :: >
r ■*
Grad student tackles cerebral
palsy's long-term challenges
Marylyn Horsman
Marylyn Horsman, a master's
student in UBC's Rehabilitation
Sciences has had her share of
hurdles to overcome. Diagnosed
with cerebral palsy as a young
child she was worried she
wouldn't be able to have a family,
however she met and married her
husband at the age of 18, had four
healthy children and now has 10
That could be why seeing others
succeed motivates her.
"I pursued my degree not for
the piece of paper per se," says
Horsman. "It was in hopes that my
research might make a difference
in the lives of others."
She made good on that
statement earlier this year. As
part of her master's thesis, she
examined secondary effects
of cerebral palsy - a group of
Horsman. It is estimated over
50,000 Canadians have cerebral
palsy and one out of 500 babies is
affected by aspects of the disorder.
A woman in the study was 37
years old, but said she felt 65.
"The aging process begins
earlier with cerebral palsy,"
Horsman says. "Physical changes
can make a 30-year-old feel
isolated from a peer group because
others won't be dealing with these
issues for another 20 years."
One participant described
her balance as "unpredictable,"
suggesting she could no longer
trust her own judgment. Even
though falling was a major issue
among the participants, of equal
concern was their declining
ability to get up on their own
when they did fall. Some adults
Horsman interviewed said they felt
doctors didn't understand the full
consequences of their disability.
the rest," she says. "But there are
many facets to being supported
such as having access to adequate
homecare, which gives one the
freedom to perform everyday
activities, pursue job aspirations,
go on outings with family and
friends, and maintain overall
Most study participants
believed they would maintain
their abilities longer if they
had greater access to therapies.
Horsman gives the example of
an existing B.C. government
program, which increases
independence by allocating a
certain amount of money to
those with a disability to hire a
healthcare worker on their own.
Horsman's enthusiasm to
shed light on adults living with
cerebral palsy and the additional
challenges aging brings has made
an impression on her thesis
"Those with cerebral palsy would like to be seen as
individuals beyond our disabilities/' she says.
conditions affecting movement and
muscle coordination - on adults.
At the start of her graduate
degree in 2003, she was surprised
to find most studies on cerebral
palsy she came across ended at
18 years. "Once you become an
adult with cerebral palsy, you
fall through the cracks," says
Horsman, now in her mid-fifties.
In 2004-2005, she received a
Shaughnessy Hospital Volunteer
Society Fellowship in Health
Care for $16,000 through UBC's
Faculty of Graduate Studies that
gave her the added support she
needed to continue her research.
Her study encompassed 12
adults evenly divided into males
and females and ranging in age
from 25 to 58. Horsman looked
at how adults were coping with
secondary conditions associated
with cerebral palsy such as
pain, fatigue, and increasing
musculoskeletal concerns.
"People don't often think about
the extra energy it takes to live
with a disability, and the stresses
that creates on the body," says
"The medical community often
doesn't talk about the secondary
conditions associated with cerebral
palsy," she says. "For instance,
doctors wouldn't necessarily say
fatigue or certain types of pain
are related to a patient's chronic
disorder, and it is vital to recognize
this when looking at different
treatment programs." Treatments
to address the disorder's secondary
effects range from speech and
language therapies to assist with
fine motor skills such as writing
and speaking, to exercises for
arthritis such as swimming,
which increase joint mobility and
coordination, as well as helping
with depression.
While many take for granted
getting dressed in the morning,
for those with a disability daily
activities can be a struggle if the
right supports aren't in place.
Yet Horsman says community
supports need to go further than
just facilitating the basics.
"We still tend to go by the old-
style medical model of dressed,
cleaned and housed and forget
advisor Prof. Susan Harris. "She
is neither a physiotherapist nor
occupational therapist," says
Harris. "Yet as someone who
has lived with a disability and
rehabilitation throughout her life,
she has taught me a lot."
After graduating this
November with a Master of
Science in Rehabilitation Sciences,
Horsman plans to use data from
her study as material for public
presentations. Her passion for
women's issues and specifically
women with disabilities grew
early in her academic career while
she was completing a bachelor's
degree. She intends to make
this her focus once more when
speaking to community groups.
"Those with cerebral
palsy would like to be seen
as individuals beyond our
disabilities," she says. "Not as
'wowsers,' those who 'wow'
because they function with their
disability and manage to get out
of bed in the morning, but as
the people they are with their
abilities." _\ UBC    REPORTS     |     OCTOBER
2009     I     7
Planning student surveys
Vancouver's housing future
When Latosia Campbell,
MSc student at UBC's School
of Community and Regional
Planning (SCARP), first came
from Jamaica to Canada to study
she was surprised to find only
a small selection of Vancouver
rentals fit her student budget.
"After my first year at SCARP
I looked at a couple of basement
apartments and then decided to
live on UBC campus because I
felt what was being offered in the
city wasn't giving me value for
my money," says the international
That first brush with
Vancouver's rental market
prompted Campbell to enroll
in a housing course taught by
Michael Gordon, senior central
area planner, City of Vancouver
and adjunct professor at SCARP.
Issues raised in the class sparked
questions for Campbell about
how the city, with a vacancy rate
of 0.3 per cent compared to the
national average of 2.2 and no
plans to significantly increase
the number of rental units, could
sustain an estimated population
increase from 578,000 to
668,000 by 2021 (2002 BC Stats
In 2008, B.C.'s 1.1 percent
rental vacancy rate was slightly
below Manitoba, at one per cent,
and ahead of Saskatchewan, at
1.2 per cent making it one of the
lowest in the country.
What she learned in Prof.
Gordon's class prompted
Campbell to research
the significance of rented
condominiums to the city's rental
housing. "Over several years a
developers' market has favoured
condos over what's referred to
as 'purpose built' or planned
rental developments," she says.
"There has also been a lack of
government tax incentives to
promote rental housing. Today
approximately 27 per cent of
condos are rented in Vancouver,
the highest of any Canadian city."
For her study, Campbell
interviewed 20 individuals
including condo rental owners,
housing advocates, researchers
and developers about their
involvement in the rented condo
market. She learned that while
owners rent out their condos
for a number of reasons such
as income security should they
Latosia Campbell, MSc student at UBC's School of Community Planning.
find themselves unemployed,
or as income for their children
while at school, the chief reason
is for investment. Her study
identified some challenges that
may influence the willingness of
condo owners to continue renting
their units and also to remain in
the market.
Rented condominiums are 30-
48 per cent higher in price than
planned rentals and are generally
newer and more sophisticated
with modern fixtures and
amenities. This poses a problem
for 43.7 per cent of renters who
- according to 2006 BC Stats
figures - spend one third or more
housing sector and lessening
the burden for new rental
"Vancouver has a role to play
in stimulating greater interest
in rental housing and in helping
solve the rental housing
shortage," says Campbell.
She adds Canadian universities
and the significance of rented
condominiums in Canada's
major cities.
Campbell will present her
study on Oct. 16 at the UBC
School of Community and
Regional Planning Symposium
on Affordable and Sustainable
Housing. The symposium will
"Vancouver has a role to play in stimulating greater interest in rental housing
and in helping solve the rental housing shortage/' says Campbell.
"Condo investors complain they
aren't making money off their
investments because rents aren't
enough to cover expenses such as
ongoing repairs and strata fees,"
she says. "Another complaint they
have is rent controls and rental
restrictions, which either prevent
them from raising the rent unless
the tenant leaves or limit their
ability to rent."
Even if there were government
incentives and policies to
encourage investors to provide
rented condos on a long term
basis, there are concerns by
renters and rental housing
advocates about housing
affordability, she adds.
of their income on housing.
When Campbell interviewed
researchers, housing specialists
and rental housing advocates,
most agreed more attention
should be given to 'purpose built'
rental housing.
Campbell says the current
federal tax system discourages
investment in rental properties,
for example not allowing capital
gains reinvested in rental housing
to be exempt from capital gains
tax. She adds the municipal
government could help to
stimulate greater interest in
rental housing such as partnering
with senior levels of government
and stakeholders in the rental
could contribute by forming
countrywide research partnerships
to better understand rental
housing markets, the status of the
current supply of rental housing,
look at three main themes:
Provision of housing, housing
policies and sustainability, and
emerging housing needs related
to housing and health. 13
REAL-WORLD LEARNING continued from cover
support, provided by the Irving
K. Barber Endowment Fund.
"The International Education
Travel Subsidy is designed to
provide students the opportunity
to gain experiential learning in
an international setting," says
Linda Hatt, Associate Dean,
Curriculum and Student Affairs.
"These opportunities reflect
the founding principles of the
Irving K. Barber School of Arts
and Sciences - in particular,
to prepare students to become
outstanding citizens of B.C. and
the world."
In addition to Bailey, three
other UBC students received the
International Education Travel
Subsidy in 2009:
Allison Tremain, a graduate
student, developed a preliminary
watershed assessment for
Fair Trade Carbon Ltd. and
learned about reforestation in
southwestern Uganda.
Natalie Melaschenko studied
savanna ecology through a
UBC field course at the Mpala
Research Centre in Kenya.
Lauren Bytelaar is completing
courses in Norway and Uganda,
and will conduct a case study of
the relationship between annual
and seasonal rainfall and malaria
incidence in tropical East Africa.
To see video footage of Brooke
Bailey's trip to Africa, visit
Visit Your neighbourhood
White Spot.
Located at the David Lam Research Centre
on Main Mall.
7:30am - 9:00pm (M-Th)
7:30am -10:00pm (F)
9:00am - 8:00pm (Sat & Sun)
o I     UBC    REPORTS     |     OCTOBER    I,    2009
Are you a North Shore commuter driving to the
west side of Vancouver? Try the Granville Bridge-
it's a solid alternative to the Burrard Bridge.
The Granville Bridge could in fact be your fastest
way to Vancouver's west side from the North
Shore. There's only a short distance farther to
travel than Burrard, and with more lanes than
Burrard, it's an option worth considering.
Looking for a new route to the west side? Give
Granville Bridge a try. It's a great choice for your
morning commute and an alternate to Burrard.
Source: Google Maps
Burrard Bridge
Lane Trial
Update your auto
insurance with less hassles.
RoadsidePlus is eight
great coverages that
compute into savings. See
us on campus for your
auto insurance.
f> autopla°
Insurance Brokers
5727 Dalhousie Road
Vancouver (University Village)


Citation Scheme:


Citations by CSL (citeproc-js)

Usage Statistics



Customize your widget with the following options, then copy and paste the code below into the HTML of your page to embed this item in your website.
                            <div id="ubcOpenCollectionsWidgetDisplay">
                            <script id="ubcOpenCollectionsWidget"
                            async >
IIIF logo Our image viewer uses the IIIF 2.0 standard. To load this item in other compatible viewers, use this url:


Related Items