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UBC Library Bulletin Feb 28, 1995

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No. 235 February 1995
Self-Study Report Released
The Library's first internal review since 1988 has now been completed. Its findings are summarized
in Towards 2000 And Beyond: A Progress Report and Self Study.
The report begins with an overview of the Library's significant achievements since the last self-study,
then moves on to identify the changing factors that will affect our planning and development over the next
few years. A final section, "The Road Ahead", sets out the "limited number of high-impact initiatives" chosen
as priorities for the next 2-3 years. These include:
• Moving away from in-house systems development and toward purchased systems, with continuing
funding to support this.
• Actively seeking and responding to user input, redesigning services accordingly, and improving
performance measures to ensure that patrons' needs are being met.
• Developing a collections plan that covers both in-house and remote resources, and stresses access
rather than format or location.
Copies of Towards 2000 have been sent to all branches and divisions, with extras available from the
Librarian's Office. Anyone with access to the Library Gopher can find it there as well. Just select item 5
(What's New) from the main menu.
With the self-study phase completed, the Library is now gearing up for the external review process.
The timetable calls for the review and report to be completed by June 1995. Watch for details in the April
Four-Year Financial Restructuring Plan
A total of $1,000,000 will be transferred from other areas of the Library's budget between now and March
1998 and used to provide needed continuing funding for online systems and technology. To accomplish this
and to meet other pressing financial requirements, an amount of $700,000 will have to be reallocated during
each year of this period.
The move comes in response to the Towards 2000 report, which listed ongoing funding for systems and
information technology as our #1 priority. Up till now this area has been financed almost entirely out of soft
or one-time funding. That cannot support our transition to purchased online systems for circulation,
technical services, and other major library functions. Unfortunately, both the University and the Library are
in a low- or no-growth budget situation. While outside sources can and will be explored, most of the money
needed will have to be redirected from existing Library operations.
Initially, branch and division heads will be asked to propose ways of reducing operation expenses by 6% in
1995/96, and to identify outside funding sources. While this will provide useful input, it's clear that across-
the-board cuts are no longer a feasible option for this level of restructuring. Meanwhile, new vacancies will
be filled by redeployment of staff rather than outside hiring. A memo titled Principles for Restructuring
the UBC Library sets out guidelines for meeting this new set of challenges. It calls for a stepped-up process
of service costing and review with all groups affected.
The Library Administration has met with the executives of CUPE 2950, the Faculty Association,
and UBCLA. In addition, the Administration is developing a draft Restructuring Plan, covering priorities,
options, and action strategies. Library staff, managers, employee group representatives, and all UBC
stakeholders will have a chance to review the plan and provide input.
Please note: if libraries need better numbers in order to make restructuring and budgeting decisions,
the Task Group on Performance Measures wants to know. Contact the Chair, Joyce Davidson, at 2-3749.
ubc library bulletin page 2
First Focus Group Report
As part of the internal self-study, the Library conducted its first organized set of focus group discussions.
These aimed at bringing together representative users at levels from undergraduate students through to
faculty. The twelve groups were structured so that each contained similar-level patrons from a single broad
discipline. No library staff were present, and all sessions were conducted by a single person: Pat Cavill,
a Calgary-based library consultant.
Ultimately 120 patrons took part, and the results of the tape-recorded sessions were released in late
January under the title Focus Group Report. All branches and divisions should now have copies. It's hoped
that the report will also be distributed widely outside the library system.
As Ms. Cavill notes, some themes spanned every level of user and every discipline. Libraries were seen as
central to what the University stood for. Further, library staff were viewed as pivotal: users recognized that
information now came in so many formats that skilled service providers were more needed than ever before.
Now for the bad news. All groups agreed that access to library services and materials was becoming more
difficult. Hours of opening, insufficient photocopying and computer facilities, and poor reshelving were major
complaints system-wide. If there was a single most sensitive topic, however, it was access to journals. Users
seemed familiar with the issues surrounding journal cutbacks, but felt that the library could do more to
reduce the impact of cancellations. There was wide support for anchoring all journals regardless of subject;
fast-tracking improvements in copying services; expanding availability of online, fulltext journals; and
ensuring that access to the world journal literature remained, as far as possible, a core rather than fee-based
Finally, the question of information as a commercial product came under discussion. Concern was expressed
about differing abilities to pay for resources that should be equally accessible to all. The report concludes:
"Participants felt very strongly that the library should not be viewed as a place for making revenue or as a
cost-recovery operation, but that it is provided by the university as an essential service to everyone on
campus, regardless of discipline." UBC's new Vice-President for Student Services, Maria Klawe, attended
the February 2 Senate Library Committee meeting where Pat Cavill discussed her findings. The Internal
Review Committee is recommending that user groups continue to be asked for this type of feedback on a
regular basis.
New ILL Task Group
In early January an 8-member Task Group was set up to review resource sharing for the UBC Library.
It will report by March 31 on options and strategy in two main areas:
1) The mandate, structure, policies, services and organization of ILL and resource sharing at UBC.
2) The relationship of the UBC Library to external resource sharing groups such as NET, ELN and
Currently the cost of ILL services is partly subsidized from the General Purpose Operating Fund.
The University has given us until April 1 to prepare a plan eliminating this. On the other hand, the Library
does need to receive some return on its collections capital investment for each loan made to an outside
There are also concerns about services to UBC users from other ILL lenders: how to ensure continued quick,
efficient access that remains free of charge as long as possible?
The Task Group will be meeting weekly to resolve these and related issues. Members are Heather Keate
(Chair), Leonora Crema, Patrick Dunn, Jocelyn Godolphin, Brian Owen, Margaret Price, Bonnie Stableford
and Ann Turner.
ubc library bulletin page 3
Service Policy Announced
As a priority of its 1991 Strategic Plan, the Library set out to define the
services to be offered to our very broad user community. The internal review
process has helped reshape these ideas. By the end of 1994, they were
summarized in a one-page statement. Individual copies of the final UBC
Library Service Policy will soon be available as a public handout.
UBC Library's first priority is to support and foster the research,
teaching and learning of UBC faculty, students, staff and affiliated
researchers. The Library allocates resources and sets services primarily
to meet the needs of the UBC community.
Non-affiliated resarchers ... are expected to use the resources of their
local libraries first .... Some borrowing privileges and services,
for example, extramural cards, may be available for a fee
to non-affiliated researchers.
Basic Services
UBC Library is open to all. Basic services, available during all ... open
hours, ensure ... unmediated use of the Library's collections. Basic
services include collections use and study; access to UBCLIB; access
to CD-ROM databases (unless booked by UBC Library cardholders);
information and instructional handouts; self-service UBCLIB printing
and downloading, copy card purchase and photocopying; and for UBCLIB
cardholders, circulation services such as checkout, returns, renewals,
and holds.
Full Services
Available during specified hours, these provide staff assistance with use
and interpretation of the collection, and access to more specialized
facilities and equipment. Hours and services may vary [depending on the
resources and demand at a given location]. Full services for all
researchers include brief information/reference assistance, whether in
person or by phone or e-mail; [and] assistance with printing and
downloading, including printing from microforms.
In addition, UBC cardholders are entitled to extended reference
assistance; search instruction on CD-ROM and UBCLIB databases;
group ... instruction on information retrieval and strategy; traces,
fine payments and [other extended circulation] services; interlibrary
loans; and enhanced services to the disabled.
Supplementary Services
These are fee or contract services, and are provided as resources permit.
Some are restricted to UBC cardholders. They include document retrieval
and delivery; film/video booking; in-depth research assistance; and staff
Remote Electronic Access
UBCLIB is available 24 hours a day. However, some databases and
services are available only to UBC Library cardholders.
ubc library bulletin page 4
Koerner Construction Starts
The contract for the Walter C. Koerner Library (Central Library, Phase I)
was awarded to Foundation Building West Inc. at the beginning of December.
Work on the site began immediately. The anticipated date of completion is
September 1996.
Phase I will be built in two stages, starting with the construction of the new
section, or tower. This will occupy the area behind Sedgewick, and will
consist of two floors below ground, to match the existing levels in Sedgewick,
and five floors above ground. During this phase of construction, we're told,
"Sedgewick intends to operate as normally as is humanly possible".
A new wall now separates the construction area from the public part
of Sedgewick. The back part of the library has been vacated, prior to being
torn up as part of the new construction. When the new part of the building
is completed, plans are to move Sedgewick into it, leaving the present "old"
section free for renovations.
The Library's Committee on Phase I is chaired by Suzanne Dodson. Until
construction is completed, she will be the official liaison between the Library
and Campus Planning and Development, which in turn administers the
project on behalf of UBC. All questions or suggestions relating to Phase I
construction should go to Suzanne, rather than directly to Campus Planning.
Preparations for the move of various collections from Main to Koerner are
already under way. The selection of books to be taken will be managed
by Margaret Friesen. This is a touchy area, since space considerations govern
how much can be moved. All disciplines involved will need to be flexible
about what goes and what stays.
As soon as possible, Suzanne will be setting up information sessions so staff
can keep up with what's going on and ask questions. Until then, anyone
needing information on Phase I can reach her at 2-3858.
Education Library Update
Everyone's invited to the February 14 opening ceremony for the Scarfe Phase
I renovations. The ribbon cutting will mark the official takeover by the
University of the new Education Library and office areas for Teacher
Education and Counselling Psychology. The Minister of Education, Art
Charbonneau, will attend. Come and enjoy coffee, cookies, and a chance
to tour the new-look library.
The ERIC fiche collection is now in Education. Users who need prints can
make them on the branch's new microfiche printer.
Juvenile materials have also been moved from Main to Education. All the
picture books, folklore, fairy tales, poetry, and short story collections were
relocated. Children's fiction has been split, with everything published since
1970 now in Education. Pre-1970's children's fiction and all juvenile
nonfiction material remains in the Main Stacks. UBCLIB is up to date with
all the above transfers.
New Office for Extension Library and Doc. Delivery
Both the Extension Library and Document Delivery staff offices have moved
into the south wing of the Main Library, joining the Data and Map Libraries.
They will occupy the former Gifts and Exchange space. As this is private
workspace only, patron access remains as before: by phone to Extension
(#3424), and via Main Circ. for Document Delivery.
ubc library bulletin page 5
Books to Branches
Six months ago, "B2B" was a rather daring initiative. Eight major library
locations agreed that they would take back their own uncatalogued books
(barcoded with accession numbers) and make them available for loan during
the pre-processing period. Nadine Baldwin reports that the service is now an
established part of the Technical Services workflow, with over 13,000 items
processed and sent out.
Congratulations to Leeta Sokalski and the Book Prep, staff: Winnie Chan,
Linda Chiu, Robin Dutton, Hoang Ho, Helen Lo, Christine Patmore, and Beth
Stack. Thanks as well to Laura Brechin (Order Div./Acquisitions) and Leah
Gordon (Cataloguing), who liaised with Leeta and the B2B branches*.
* Asian Library, Education, Fine Arts, Law, MacMillan, Main Stacks, Sedgewick
and Woodward.
Life Sciences Libraries Expand Delivery Networks
In nine months, a document delivery trial that started with just one American
partner library has expanded to include most of Canada. Last May, UBC's
Life Sciences Libraries signed an agreement with the University
of Washington to test a high-speed, high-tech system that would cut ILL
turnaround time for photocopied material to 24-48 hours. In June this grew
into a DOCLINE trial involving the two Alberta universities and the
University of Manitoba. A third expansion in October saw most of Canada's
16 academic medical libraries linked into the new network.
Articles are "read" by a flatbed optical scanner, transmitted via ARIEL
workstations, and printed out on high-quality laser printers which can handle
graphics. Since most science journals in Canadian libraries are
noncirculating, response times can normally be kept in the 1-2 day range.
So far the system is working as hoped. The lessons learned may help other
libraries as (voluntarily or not) they enter the world of networked high-speed
resource sharing.
Coping with Cancellations
Although there seems no escape from the (by now) annual round of serial
cancellations, two library projects are exploring ways of minimizing the
impact on users.
The Life Sciences Libraries are compiling a core list of journals by looking
at other libraries' core lists and consulting with faculty. The result will be a
list of titles most likely to be in high demand. These would be cancelled only
in a worst-case scenario.
MacMillan is developing a second approach: asking all faculty for their five
most essential periodical titles, then ranking the results. Response has been
heavy, so it's a long job, but it will yield the sort of data the branch needs
in order to avoid cutting crucial titles.
Janice Kreider warns that we're still in for a battle. While we've been
reducing journal holdings, we've been adding online indexes that fuel demand
for articles. Money saved on subscriptions is, to a growing extent, balanced
by the rise in subsidized ILL's. Photocopied articles requested by UBC users
doubled from roughly 5,600 in 1984/85 to 11,700 in 1993/94. As we approach
the year 2000, we will need to learn how to set one type of cost against the other
when making decisions on the central question: ownership or ILL access?
ubc library bulletin page 6
Copyright: Major Moves Afoot
Act II, At Last?
Canada's Copyright Act is an elderly 71 years old this year. As most library staff know, it is quite
inadequate for a changing techological environment. Since 1957, numerous attempts have been made
to update it. The outlook seemed hopeful in 1988, when Phase I of a proposed 2-phase revision came into
effect. That allowed for the formation of copyright collectives and set penalties for infringements of the law.
As to what constituted infringement: that was left for Phase II, and we're still waiting.
But perhaps not for long. An Ottawa press release dated December 22 announced that Canadian Heritage
Minister Michel Dupuy and Industry Minister John Manley will table legislation to amend the Act "as soon
as possible in 1995". An accompanying fact sheet has some encouraging words for libraries:
The Act... recognizes for reasons of public interest, certain exceptions under which a work can be
used without authorization and remuneration ...
Under the proposed revisions, additional exceptions ... will be granted to certain users. These will
include non-profit educational institutions, libraries, archives and museums. It will also address
the needs of the perceptually disabled.
Who CAI*©OPYwhat?
By early February, we'll find out. CANCOPY is the largest collective
established under the 1988 revision of the Copyright Act, and it has been
pushing for copying agreements with Canadian universities. In April 1994
the Association of Universities and Colleges of Canada (AUCC) signed a
"model" agreement with CANCOPY. Since that date a number of institutions
have used it as a pattern for their own negotiations.
Representatives of B.C.'s four public universities have completed these negotiations, and are recommending
that the text be approved. In UBC's case, this involves taking the agreement to the Board of Governors'
meeting on January 26.
If the agreement is approved, expect a flurry of training sessions as library staff learn what can be "legally"
copied, versus copying that will now require record-keeping and payment of quarterly copyright fees.
Allen Soroka of the Law Library will be mounting staff workshops to supplement CANCOPY's posters and
Basically, however, the University will be asked to pay a lump sum totalling $2.50 per FTE student per year
to cover copying for use but not sale. This must fall within certain limits, but does allow users to copy one
article from a periodical or newspaper, and one chapter, short story, poem or similar entry from a book.
Records must be kept by the library, and fees collected, for the following:
• Multiple copies made for sale
• Copying onto alternate formats, e.g. audiotape or Braille.
• Copying onto microfiche or microfilm
Confused about collisions between CANCOPY and the upcoming federal act? You're not alone. Assume that
if the BoG approves CANCOPY, those are our guidelines until (if, as, and when) Phase II of the Canadian
legislation is put through.
ubc library bulletin page 7
UBC ARL Rating Stable, Others Fall
Just at press time, the Association of Research Libraries e-mailed its 1993-94
Membership Criteria Index (translation: relative ratings) to 108 group
members. This cohort of libraries is North America's best, academically
speaking, and competition is fierce for membership in the top 25%. The
annual rankings measure relative size of the reporting libraries, based on five
data elements:
• Number of volumes held
• Gross number of volumes added
• Number of current serials received
• Total operating expenditures
• Number of professional and support staff
UBC's Board of Governors is on record as requiring that the Library continue
to improve on its already impressive numbers. In 1992-93 we ranked in 25th
place. Our target, they feel, should be to make it back into the top 20.
The new statistics contain a mixture of good and bad news. Despite budget
support from the University, UBC had to battle a decline in the value of the
Canadian dollar. This wiped out any gain in rank we might have hoped for,
and we remain in 25th place overall. However, the numbers indicate that
even maintaining last year's standing was a significant achievement.
In contrast, many key North American libraries slipped backward. The
University of Toronto dropped from 5th to 9th ranking, and the same year
saw the University of Alberta fall from 26th place to 34th.
Legitimate questions can be raised as to whether the five-factor ranking is an
adequate measure of a library's true quality. However, it does indicate the
company we keep, so to speak, and helps identify academic libraries which
are comparable to UBC in terms of collection size, budget and staffing.
This year's top 10 libraries were:
1. Harvard 6. Michigan
2. U. of California, Berkeley 7. Columbia
3. Yale 8. Stanford
4. Illinois 9. Toronto
5. UCLA 10. Texas
UBC's immediate neighbours in the rankings were:
22. Ohio State 26. New York [University]
23. Duke 27. Arizona
24. Rutgers 28. Arizona State
And here's how the other Canadian ARL libraries placed:
9. Toronto 82. Queen's
34. Alberta 97. McMaster
44. McGill 98. Saskatchewan
54. Laval 101. Manitoba
63. Western Ontario 102. Guelph
66. York 106. Waterloo
The Bulletin welcomes any input from branches or divisions who may take
part in similar ranking systems for subject-specialized collections. If you're
measuring up well, we'd like to help spread the news.
ubc library bulletin page 8
Request For Proposals (RFP) Project
The RFP Project Team members - Brian Owen, Ann Doyle, Martha
Whitehead, Susan Andrews, Joe Jones, Kat McGrath and Tom
Shorthouse - are in the final stages of preparing our RFP document for an automated library
system. The immediate priority is a replacement system for all major processing functions, plus
circulation and the public access catalogue. The Project Team is hoping to have the RFP ready for
distribution to vendors in early March.
The B.C. community college libraries prepared a similar RFP last fall, and have now "shortlisted"
four vendors: Dynix, DRA, Innovative Interfaces, and Multilis. Some members of our project team
were able to attend the demonstrations held by this group for the college libraries in late January.
In early February, three members of the team are scheduled to attend the midwinter ALA
conference, check out available systems, and interview vendors.
During February the Project Team will be meeting with staff and committees in various areas
to review draft sections of the RFP. A full draft copy of the RFP will also be distributed
to branches and divisions for all staff. The monthly RFP Question and Answer session to be held
in mid-February will be devoted to suggestions and feedback.
Remember to check the RFP bulletin board on UBCLIB regularly. Updates, meeting information,
and probably some sections of the RFP document will be posted there. Staff can also e-mail feedback
to the Project Team. Send your comments to the ID "RFP" on the UBCLIB message system.
Systems Projects/Priorities Monthly Reports
Starting last fall, Systems has been distributing a monthly report outlining current systems
projects. This list provides a brief summary of each project, its priority, the Systems staff
member responsible for coordinating the project, and its completion status. Unassigned and
potential projects are also listed. Each month sees new projects added, many completed,
and a few terminated or postponed.
Check with any branch or division head if you have not seen the latest report and want to know
what's happening. There are a wide range of systems-related projects underway at any given
time, and this document gives the most current and comprehensive view of all of them.
Questions or comments should be passed on to your division head or to the Systems person
handling that area.
Netlnfo Tutorials Restart
Free drop-in sessions have begun again in the Sedgewick computer room, and will run
through March. Please publicize them to users. Flyers are available from Julie Stevens
(message <jstevens@unixg.ubc.ca>).
Courses run at:
11:30 am     Monday and Wednesday
4:30 pm     Monday through Thursday
6:30 pm     Monday and Wednesday
ubc library bulletin page 9
In January UBC Library users gained access to OCLC's FirstSearch databases, via the GATeway
command on the UBCLIB main menu. All staff and patrons can search on the basic four databases:
WorldCat, ArticleFirst, ContentsFirst, and GPO Monthly (U.S) Our initial subscription is for one year,
and the system will accept up to three simultaneous users. If you can't connect, we're probably up to the
maximum, so try again later.
Plans are also in the works to get limited access for librarians to the 40 other FirstSearch databases.
Some of these duplicate online or CD-ROM products already available to staff, but most are unique.
Initially we will prepay for 2,000 searches (a search = 1 search statement followed by a carriage return),
and monitor usage.
Something similar will be made available to patrons on a user-pay basis. Watch for news bulletins
in February.
Books in Print Coming Soon
Martha Whitehead is in charge of a project to acquire and load the current Books In Print on UBCLIB.
Once up, it will be updated monthly. Check the Systems News bulletin board for progress reports.
Meanwhile, try the test file already available (choose REF on the UBCLIB main menu).
Networked Access to CD-ROM Databases
Mary-Beth Clark (HSSD) and Systems' Brian Owen are in the opening stages of a one-year project
to explore remote access to CD-ROM products for multiple users. The initial phase will focus
on networking the many SilverPlatter databases in the humanities/social sciences area. Updates will
appear in the monthly Systems Projects summary distributed to branch and division heads.
Just a reminder that all seven versions of Current Contents can be searched online on the Life Sciences
Libraries' OVID system. Passwords are available from Dan Heino in Woodward for reference staff who
want dialup access while waiting for more OVID workstations to be installed. Searches cover a 6-month
rolling file updated weekly, and include abstracts if available. At this point, Current Contents Search©
does NOT seem to include the book contents usually covered in the print version. Dan will be looking
into this.
Webbing Around the Library
By now, 10 World Wide Web Mosaic workstations have been installed
around the library system, and enterprising branches and divisions
have begun designing their own home pages. PATSCAN, the Data
Library, and HSSD have theirs up, and Woodward's Suzan Zagar is
ready to launch a full-colour version featuring the Memorial Room's
5     Gobelin tapestries.
1       F ||     Please help the Bulletin keep staff informed of your Web-related
projects: e-mail Elsie at <elbruijn@unixg.ubc.ca>
The main UBC Library home page, pictured here, can be reached at
Yes, We Sell Diskettes
The Main Library's Copy Service and the Education Library recently started vending diskettes,
and most other locations which sell copy cards will follow suit by February.The 3 1/2 HD diskettes
come preformatted for DOS, and sell for $2 (PST and GST included).
ubc library bulletin page 10
Jim O'Toole, Sessional LAI, Circulation, Main Library
Nirmaljeet Sandhu, Sec2, Administration Office
Helen Godolphin, LAI, St. Paul's Hospital Library
Dennis Goodman, Senior Data Control Clerk, Systems Division
Neil Bennett, LA4, Circulation, Main Library
Patrice Leslie, RA/Tech2, Crane Library
Nancy Crowe, LA2, Government Publications
Merry Meredith, M&P, Graphics
Martha Mcintosh, LAI, Hamber Library
Leslie Field, LA3, Special Collections
Marilyn MacPherson, LA2, Education Library
Amy Lam, LA2, Education Library
Jerome Nicol, LAI, Circulation, Main Library
Kimberley Manning, LAI, Sedgewick Library
Welcome Back
Matt Hartman (Serials/AV Cataloguer, LPC), after a 6-month
sabbatical to write a lengthy manual on non-print cataloguing.
Added Duties
Chris Hives, the University Archivist, has also been appointed
Freedom of Information Coordinator for the Library, now that the
Freedom of Information and Protection of Privacy Act has been
extended to B.C. universities. More on this in the next Bulletin.
... Patrons now have a second phone renewals number. Both
822-3115 (Main Circulation) and 822-2883 (Woodward) will handle
renewals for items from any library location ...
... Another addition involving Woodward: try their new colour copier,
same model as the popular one in Fine Arts ...
... Evening study space continues until April 6 in the SUB Cafeteria.
Hours are 3-11 p.m. Sunday through Thursday. Sorry, the service isn't
offered Friday or Saturday ...
... And finally, happy 20th birthday to the Law Library, which moved
into its present space on January 15, 1975. Sometime in the late 1990's,
it should celebrate another expansion as the Law Building adds a new
top floor.
ubc library bulletin
editor: elsie de bruijn (2-3393)
design: jill pittendrigh page 11
ubc library bulletin page 12
New I.L.L. Task Group
In early January an 8-member Task Group was set up to review resource
sharing for the UBC Library. It will report by March 31 on options and
strategy in two main areas:
1) The mandate, structure, policies, services and organization of ILL and
resource sharing at UBC.
2) The relationship of the UBC Library to external resource sharing groups
such as NET, ELN and COPPUL. Currently the cost of ILL services to non-
UBC borrowers is partly subsidized from the General Purpose Operating
Fund. The University has given us until April 1 to prepare a plan eliminating
this. On the other hand, the Library does need to receive some return on its
collections capital investment for each loan made to an outside institution.
There are also concerns about services to UBC users from other ILL lenders:
how to ensure continued quick, efficient access that remains free of charge as
long as possible?
The Task Group will be meeting weekly to resolve these and related issues.
Members are Heather Keate (Chair), Leonora Crema, Patrick Dunn, Jocelyn
Godolphin, Brian Owen, Margaret Price, Bonnie Stableford and Ann Turner.
Life Sciences Libraries Expand Delivery Networks
Since May 1994 three separate document delivery agreements have been set
up with an expanding number of academic health libraries in Canada and the
northwestern U.S. The first of these involved a reciprocal agreement for highspeed document delivery between UBC's Life Sciences Libraries and the
University of Washington equivalent. From June 1 through the end of August,
a DocLine trial was carried out with the University of Alberta, University of
Calgary, and University of Manitoba. In October this was expanded to include
most of Canada's 16 academic medical libraries.
Where possible, items are sent out on a 24- to 48-hour turnaround time (made
easier, since UBC science libraries no longer circulate journals). Articles are
"read" by a flatbed optical scanner, transmitted via ARIEL workstations, and
printed out onhigh-quality laser printers which can handle graphics.
With ever more cutbacks looming for academic libraries' serials collections,
high-speed resource sharing will become central to everyone's user services.
It's hoped that through tests such as these, UBC can help shape creative new
ubc library bulletin page 13
ubc library bulletin


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