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UBC Library Bulletin Aug 31, 1999

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No. 257
July-August 1999
The Bulletin marked its 30th anniversary in 1998 by taking a year off. However, responses to a staff survey
this spring indicated that some form of Library-wide newsletter was both needed and'missed. This is the first
of three issues plannedibr August through December 1999 with editor pro tent Elsie Wollaston. Elsie,invites
your feedback on topics Hh&Jiulletin should be covering.
Ed. Note:  Our theme for this first issue was PJOPPAGIO: put it on pink paper and get it out!
Normal layout and graphics will be restored when feasible-with luck, next issue.
In The Works: A New Library Strategic Plan
The University is reshaping itself, and it's crucial for the Library to keep pace. In recent months we've
discussed and responded to vision statements for UBC such as Trek 2000, Research Turns on Knowledge, and
The Future of Learning at UBC: Toward an Academic Plan. By now, many of our own planning documents are
8 to 10 years old. The University Librarian's Advisory Council (ULAC) agrees that the Library urgently needs
to develop its own coordinated plan in response to UBC's initiatives.
The process began in June with the hiring of Ms. Harriett Lemer, a professional consultant with 16 years'
experience in the areas of strategic planning and organizational change. Harriett will be with us on a one-year
contract, and has already met with ULAC to define what needs to be done and develop a time frame. A key
requirement will be a Library-wide user survey during the 1999/00 winter session. Heather Keate has agreed to
head up the survey group, and a planning outline should be posted for staff early in the fall term.
Budget Gains Outweigh Losses
Although it has not yet received its 1999/00 budget from the B.C. government, the University has released its
fiscal plan for the coming year. Library collections funding has not only been maintained, but strengthened: an
extra $1 million has been allocated to this budget on a continuing basis, boosting our annual acquisitions budget
from $10 to $11 million. Coupled with endowment funds and income from fines, this is enough for us to move
ahead on purchase of new databases, online journals and monographs which were previously out of reach. Most
should be in place by early in the 1999/00 winter session.
We also received $129,000 from the Academic Equipment Fund, a welcome boost of about 30% over previous
years. Top-rated projects will be expansion of our electronic offerings to users and upgrades to Library
workstations. Another $80,000 Minor Capital Funding allocation is not enough for any single project, but the
top two continue to be compact shelving installations for Law and Woodward. Added budget requests for these
are being submitted for 00/01. Connectivity upgradings for Main Library service desks and MacMillan space
renovations are next on the list.
To balance all this, we are being asked to eliminate $180,000 in non-
collections spending for 1999/00, and $201,000 in succeeding years.
(The latter figure would have been more, but we received $85,000 in
new Access funding.) Thanks to DRA, we can offer up the funding
formerly used for purchase of LC and CANMARC records on tape.
The rest will come from three positions vacated through early retirement
mailing label here
ubc library bulletin page 2
850 Print Serials Go, Electronic Access Boosted
Since 1990 the number of serial titles published worldwide has grown by about 60%, and it has not been unusual
for the average academic title to increase its subscription price by 8 to 10% each year. Worse, over 80% of the
serials fundamental to research at UBC are billed in foreign currencies, so a weak Canadian dollar drives up our
costs in this area even more. Much as we welcome the recent $1 million boost to our acquisitions budget, the
Library cannot absorb these kinds of increases indefinitely. Otherwise, serials would become the black hole of the
collections budget, absorbing funding we have to preserve for books, electronic and A-V materials, and all the
other formats needed in a modern-day research collection. The 1999/00 fiscal year will therefore see UBC
libraries cancelling subscriptions to about 850 serial titles, representing over $800,000 in renewal costs.
Although the number of titles on this year's list is only about half of what we cancelled in each of the previous
heavy rounds (1994/5 and 1995/6), choosing what to give up now has been particularly hard. Most are ones we
know our users will not be able to do without. The Life Sciences, Science & Engineering, and Humanities &
Social Sciences libraries cancelled roughly 200 titles apiece, MacMillan about 100, and the remaining titles were
distributed around the smaller libraries. For a branch-by-branch list, access the Library's home page and follow
the links to What's New, then Serials Cancellations. Supporting material includes a letter to patrons from the
University Librarian and background information on the scholarly publishing/pricing crisis.
If the science libraries seem to have borne the brunt of this year's cutbacks, it's because electronic access is a
much more viable alternative in these areas. The Pegasus interlibrary loan link to CISTI now gives UBC
cardholders free delivery of books and articles from Canada's largest science library within 72 hours. Via a
combination of endowment and fines funding, the Library is also adding full-text e-journals and databases in
subject areas hardest hit by the 1999/00 serials cuts. The best news of all arrived in late June: the approval of a
national site licensing project which will do much to improve access to electronic journals for academics across
Canada, especially in the sciences. For more on this, read on....
National Site Licensing Project Gets $20 Million
June 23 was a red letter day for 64 Canadian universities and their libraries. A joint proposal spearheaded by the
Canadian Association of Research Libraries was approved in its entirety, and as a result, the Canada Foundation
for Innovation will provide $20 million over three years towards funding the new $50 million Canadian National
Site Licensing Project.
What exactly is the CNSLP? Put simply, it's a consortium to negotiate Canada-wide academic access to
electronic versions of scholarly journals, mostly in scientific disciplines. The federal grant will cover roughly
40% of the overall cost, with the remaining money coming from the institutions themselves and regional or
provincial partners. UBC has already committed to providing its share of matching funds, and support will also be
sought from the B.C. government.
University Librarian Catherine Quinlan was a member of the CARL CFI Steering Committee which put the
proposal through. "What gave us a lot of satisfaction, " she recalls, "was that the libraries' proposal was being
considered along with other multi-million dollar submissions from Canadian universities. Each of these goes
through months of rigorous screening from assessment committees, and if they recommend funding at all, it can
be either full or partial. The libraries' Site Licensing project was awarded the full $20 million requested."
It's still too early to say how this will affect UBC, or when. The main benefit to Canadian universities will be
CNSLP's mandate to negotiate equal electronic access to publishers' and vendors' journal collections for all
institutions. Since it represents a minimum of 100,000 researchers and graduate students, CNSLP can maximize
negotiating and buying power to reduce overall costs. In turn, this may free up money now being paid by UBC
and other libraries for more limited and less cost-effective agreements.
ubc library bulletin page 3
And For Our Next Number...
Happily, success in 1999 doesn't spell the end of the CARL site licensing initiative. Under the same program, the
CFI will hold two more competitions for funding in 2000 and 2001. The respective budget allocations have been
set at $300 million and $250 million. At the University Librarian's request, Brian Owen and Jocelyn Godolphin
have developed a proposal that requests funding for e-resources in the humanities and social sciences. This
proposal has been submitted to the UBC CFI Advisory Committee for consideration, and if successful, will be put
forward in time for the second round of CFI funding.
Expanded E-Resources for Fall
UBC users arriving back on campus next month will find some significant new additions to our lineup of online
databases and journals. Web of Science went up too late in the spring term to get much attention, but use during
the summer has more than made up for that - especially now that patrons have learned it's the electronic version
of all three printed ISI citation indexes: Science, Social Sciences, and Arts/Humanities. There's no word yet about
whether we can expand the number of simultaneous users beyond the present cost-conscious limit of five, but the
new CFI site licensing project may hold out some hope. Canadian NewsDisk, coming in September, is another
database with broad appeal and coverage (over 20 Canadian newspapers and related sources, monthly updates, all
stories in full text). CBCA Full Text Education, CCOHS (Canadian Centre for Occupational Health and Safety),
and the vast full text MD Consult site are up already and will add to our resources in subject specialties.
We are also committed to making as many journal titles available online as time and budget permit. For the past
few months work has been going on toward opening up access to all Wiley and Springer e-journals where we
currently own a print subscription: about 350 all told. Although passwords are needed for these, they are posted
on a page accessible to eligible users. More titles will continue to go up in the coming weeks.
Until the end of December we will be participating in free trials of all seven journals in the Nature family, and 27
Annual Review titles in the sciences and social sciences - some duplicated in JSTOR, others unique, since we no
longer subscribe to the print version. There's also a few days left to check out the Elsevier journal trial featured
on the Library's home page until August 27: 1,100 titles in a wide range of disciplines.
Janice Kreider reports that science journals continue to be our most popular offerings so far, judging by the
number of hits on their information pages. The top seven titles are Journal of Biological Chemistry, Proceedings
of the National Academy of Sciences, Science, Biochemistry, New England Journal of Medicine, Journal of
Organic Chemistry, and the EMBO Journal.
The Library's new home page, due by September, will make the link to e-journals more prominent. In the
meantime, the fastest way in is via the More Resources link on the present home page. For the new databases,
click on Article Indexes.
2001: A RECON Odyssey
Opening up online access to our million+ older catalogued items has been a Library goal for over 20 years. Now
retrospective conversion ~ RECON ~ is being fast-tracked. This summer the project received funding for five
part-time sessional LA2's, building on a continuing financial commitment from the Library administration. By
August the C, E-F, K, and S through W call numbers had been completed, leaving about 45% of 1,672 shelf list
drawers yet to go. RECON coordinator Nadine Baldwin reports that if the pace keeps up, everything in the UBC
collection will have some form of online record by the end of the 2000/01 winter session. The project could still
use volunteers: if you're an LA2 or over and would like to help, see your supervisor about getting in touch with
Elaine Thorson in Cataloguing (ethorson@interchange.ubc.ca).
ubc library bulletin page 4
To say it's been a busy year would be an understatement. In
coordination with a number of Library working groups, the Systems
Division is working flat out on several large projects, most aimed at
getting improvements in place for either the fall term or the end of
1999. Here are some highlights from a recent interview with
Doug Brigham.
•    Could you bring new staff up to date on the Web2 version of DRA?
While we're all aware of shortcomings with the version we're currently using, DRA's Web2 is not the answer.
It simply doesn't provide the features and improvements we'd need to make it worth implementing. Of course,
there's always a chance that DRA will come up with a Web2.1 version, but that's not something we can afford
to wait for. Instead, we're making good progress with our own modification, WebNG.
•     What can users look for in WebNG?
The best way to answer that is to have them test it out. On the staff Web page, click on Library Projects, then
WebNG Prototype. Our goal was to preserve the look and feel of Webl while cleaning up as many of the
annoying aspects as possible -- for instance, displaying due dates for items out on loan, something you could
only get before in the InfoGate version of the catalogue.
•    Can we still file questions and comments about WebNG?
The more feedback, the better. If you don't know who your local Public Catalogues Task Group member is,
send your comments to Bill Ng or Graeme Clark in Systems.
•     Will the NG version of the catalogue be up in time for the start of term?
Programming and testing still needs to be completed, so we'll probably be phasing parts of it in during the fall.
•    Can the Webl catalogue handle big user numbers now?
That's something we've done a lot of work on. We've changed to a faster server and eliminated many of the
other bottlenecks that made the original Web catalogue so slow. Then we tested the new version to see how it
would run at peak periods, and all in all, Webl is looking fast enough now to handle the kind of user levels it
will get until WebNG goes up. Incidentally, we're also going to do the same kind of load testing on NG before
the systems are switched over.
•    Speaking of migrations, are the new ILL and Document Delivery systems on track?
That project is going very nicely now, thanks to major improvements in both the GODOT server and the RSS
software. In late July the Library changed over to the most recent RSS software release, and the response times
look very rapid right across the system. Next, we need to migrate external users off UBCLIB and onto RSS. By
early fall, plans are to do the same thing with UBCLINC, then deactivate the old systems. Meanwhile, we're
also winding up a project to get the Life Sciences Libraries onto QuickDoc, which will handle their heavy
DOCLINE traffic much better than the non-Y2K compliant Aviso software.
ubc library bulletin page 5
•    With all this happening, what about the changeover to WindowsNT
for staff workstations?
We're still right on schedule in terms of the unit-by-unit training
program.Installations are lagging a bit, but not much, and we're
making adjustments.Our goal is still to have the staff NT migration
substantially completed by September.
•     What about manuals and general documentation for Windows NT and Office 97?
Between the NT Help function and the training we've been giving, we're not hearing much from staff regarding
added training so far. We'll be continuing both the basic program and drop-in sessions for NT into September.
An NT Frequently Asked Questions link is coming soon on the staff home page. "When it comes to support for
the upgraded version of Office, the best approach is to wait and hear what people feel they want, then see
whether some form of manual is the best method or whether the Library should set up focused workshops.
•    We hear access to Library databases is being tightened up. What's happening?
When we sign a contract with a database vendor, both parties agree on who will be able to use it and how.
That in turn affects what we pay, so the vendor has an interest in seeing that we abide by the contract. The large
majority of our databases and online services have access restrictions for non-UBC users. The terms of the
licence are stated on the information page for every database, but we need to continue making our best efforts to
enforce them, else we're likely to hear from concerned vendors
Starting in September, non-UBC patrons with purchased borrowers' cards will find that the remote access
restrictions now mean what they say: this group really will not be able to get in from non-Library locations. We
can expect a lot of questions about this; for example, the "community cardholder" group includes many UBC
alumni who may feel the restrictions don't apply to them. The Library has launched an information campaign
aimed at people and institutions holding purchased cards. We've also put up a Web page covering what most
staff and patrons will need to know about the access changes and listing the online resources in each category.
The URL is <www.library.ubc.ca/home/accessrestrict.html>.
•     UBC's Campus Connectivity project didn 't get funding for 1999/00. What does this mean for libraries?
Pete Edgar and Brian Owen, our representatives, say it's a setback but hardly the end of the line. The original
campus-wide project aimed at fast-tracking electronic access for the disadvantaged: UBC's aging buildings and
their occupants. The main benefits for us would have been outside money to assist with upgrades to some
longstanding connectivity problems, primarily in the hospital libraries and Macmillan. However, it's viewed as
a temporary halt. The project is still alive, and meanwhile members are pursuing other sources of funds.
•    January 1/00 and Y2K are coming up in under five months. Comments?
Every library system has been given a priority ranking, and 1999 has seen them all put through extensive
testing. Happily, DRA is also being put through the mill by the large U.S. academic libraries who use the
system, so we can leave much of that to others ~ and, incidentally, their reports are positive so far. In house,
we'll continue testing the public OPACs and our various commercial databases until we're satisfied we'll have
an uneventful rollover. As we get into the final months, the Library will be putting up its own Y2K website.
Staff who have questions before then should contact the Library's Y2K coordinator, Doug Brigham, at 2-8672.
ubc library bulletin page 6
jl j   STAFFNEWS   Aj_4_A
Space limitations make it impossible to cover all the staff changes since the last
Bulletin. The following summary covers new permanent appointments since
April 1999, all developments affecting full-time staff since May 1, and retirements
from May 1 to the end of the calendar year.
New Appointments
Tim Atkinson, Head, Education Library
Darrell Bailie, Library Facilities Manager
Charlotte Beck, Librarian, Woodward
Doug Brigham, Librarian/Analyst, Systems
Arlene Kofol, LAI, Woodward
Rudy Trachel, Librarian, Cataloguing
Ron Berry, LAI, Koerner
David Brydon, LA2, Main
Kenn Crossley, LAI, Math
Fremma Esquejo, LAI, Lam
Robert Gunnarsson, LAI, Math
Shana Hugh, LTA, Graphics
Jessica Metters, LAI, Main
Zoe Redenbach, LAI, Koerner
Gary Tse, LA 1 ,Lam
Promotions and Reclassifications
Shauna Brown, to LA2, Law
Pete Edgar, to Programmer/Analyst E, Systems
Paula Osachoff, to LA2, Woodward
Sheila Porter, to LA4, Orders
Liz Whittam, to LA3, Koerner
David Buchanan, to LAI, Main Circulation
Heman Choi, to User Services Coordinator, Systems
Gaye Ferguson, to LAI, Woodward
Nancy Forhan, to LA4, Information Services
Sean James, to LA2, Resource Sharing Services
Patrick Kincaid, to LA2, Orders
Graham Law, to LAI, Main Circulation
ubc library bulletin page 7
If  *  t
Leave of Absence to Attend SLAIS
Desiree Baron, LA4, Information Services
Ron Berry, LAI, Koerner Circulation
Anastasia Leontieva, LAI, Koerner Circulation
Sion Romaine, LA2, Humanities and Social Sciences
Janice Beley, LA2, Orders
Judy Bond, LA4, Orders
Ursula Borejsza, LA4, Main Circulation
Felix Cheung, User Services Coordinator,
Polly Diether, LA3, Special Collections
Lucy Duso, LAI, Main
Robert Flynn, LA 2, Law
Frances Foran, LAI, Special Collections
Carter Kagume, LA2, MacMillan
Joyce Peasgood, LA2, Law
Kim Trainor, LAI, Woodward
Retirements, by Date
[ETA: early termination of appointment; ERI: early retirement initiative]
Oleg Litwinow, Librarian, Cataloging (ETA), June 30
Anthony Ma, Librarian, Asian Studies (ETA), June 30
Yim Tse, Librarian, Asian Studies (ETA), June 30
Wila Busza, LA4, Koerner, July 31
Gisela Mallue, LA4, Science & Engineering, September 30
Josie Lazar, Librarian's Office (ERI), October 31
Jean Tsai, LA4, Asian Studies, November 30
Young Ju Ahn, LA4, Cataloguing, December 31
Erik de Bruijn, Assistant University Librarian, Human Resources (ETA), December 31
Jenny Forbes, Librarian, Humanities and Social Sciences (ETA), December 31
Ann Rowley, Librarian, Cataloging, December 31
Elsie Wollaston, Librarian, Woodward (ETA), December 31
New Members of UBC 25-Year Club, 1999
Cip Ambegia, Woodward, Balbir Aulakh, Cataloguing, Gaylia Cardona,
Woodward, Pete Edgar, Systems, Rowan Hougham, Koerner, Ivy Lee, Lam,
Richard Melanson, Cataloguing, Merry Meredith, Information Services,
Caroline Milburne-Brown, Main Circulation, James Swartz, MacMillan,
Jean Tsai, Asian Library, Seta Yeterian, Koerner Processing.
ubc library bulletin page 8
Staff Training and Development News
Members of the 1999/2001 STD Committee are Margaret Friesen (Chair), Sheryl Adam, Doug Brigham,
Helen Chow, Leonora Crema, Richard Hare, Peggy Lynn Maclsaac, Kat McGrath, Rich Welch, Suzan
Zagar, Julie Clarke (ex officio) and Erik de Bruijn (ex officio).
Most fall 1999 programs are now listed in the Staff Training and Development Program web pages: follow the
link on the main staff page, then select Training and Course Schedules. The site lists all courses outlined in
UBC's July - December 1999 MOST brochure, including these upcoming workshops:
• September 14, 16: The Manager as Coach
• September 24 (rescheduled from September 17): Selection Interviewing
In-house initiatives include a redeveloped Library Orientation Plan and Program (being circulated by the
Library administration for feedback) and planning for a new series, Focus on the Customer. A budget proposal
for 1999/00 staff training and development needs is also in progress, based on information gathered from
division and unit heads.
For more information on any of these, please contact Margaret Friesen , Staff Training and Development
Coordinator, at 2-4430 or <mfriesen@interchange.ubc.ca>.
Staff Publications: New Light on Cancellation Criteria
During her recent study leave the Library's Collections Coordinator, Janice Kreider, carried out research which
has now been published in the April 1999 issue of Library Resources and Technical Services.
Libraries embarking on serials cancellations have a range of criteria from which to choose. Some of the most
widely used are local ones: evaluation by faculty, actual usage counts, relevance to the institution's teaching and
research, and frequency of citations by authors at the same university. Since these numbers can be cumbersome
to collect and handle, it is tempting to try and use global citation data, such as the Journal Citation Reports
published on CD-ROM by the Institute for Scientific Information (ISI). However, many libraries question the
validity of JCR rankings: do these really predict a journal's importance within a particular university?
Janice felt the time had come to see how the two sets of data compared, and how this might affect future Library
decisions on journal cancellations. "We'd asked ISI to do a one-off database just for journal citations by UBC
authors. How would they compare with ISI's global numbers? As we're a Canadian, not a U.S. university,
chances were that we'd find significant differences." Her project examined the matches and differences for 20
subject fields in the sciences and social sciences. Conclusions: the correlations were unexpectedly high between
the "global" JCR rankings and actual use of the same journals by UBC authors, based on their citation patterns.
Although this suggests we're safer with non-UBC citation rankings than had been expected, Janice still
recommends a balanced approach. "Working with JCR data will always be attractive. Each title is scored in
terms of use, so you can create ranking and cost-ratio tables without tying up staff with use surveys and data
entry. All the same, my project wasn't intended to replace local knowledge, and I don't see that happening at
UBC." During the 1999 round of cancellations, the last word still belonged to academics and Library staff.
ubc library bulletin editor: elsie wollaston (2-3393)


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