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Report of the University Librarian to the Senate Nov 30, 2007

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Array UBC   LIBRARY
2006-2007
Report of the University
II
rarian
rA Contents
01 message from the
University Librarian
03 People
07 Learning and Research
n Community and
Internationalization
16 Irving K. Barber
Learning Centre
19 Future Directions
21 Appendices
21 A: Library Staff
23 B: Library Statistical Summary
24 C: Growth of Collections
25 D: UBC Library Statement of Expenditures
26 E: Friends of the Library and the
Irving K. Barber Learning Centre 2006/07
28 F: Grant Funding
www.librarv.ubc.ca Message from the
University Librarian
UBC Library will be a provincial, national and international leader in
the development, provision and delivery of outstanding information
resources and services that are essential to learning, research and the
creation of knowledge at UBC and beyond.
Peter Ward, University Librarian pro tem
Mission Statement: The Library is an
active and integral partner with students,
faculty and staff in realizing the mission
of the University. Library staff develop,
organize and manage the infrastructure,
services and access to knowledge, ideas
and information that are critical in a University dedicated to distinctive learning,
outstanding teaching and leading-edge
research. The Library serves and collaborates with a large and diverse community.-
first, the students, faculty and staff of UBC,
and, as resources allow, individuals and
institutions throughout British Columbia,
Canada and the rest of the world.
FURTHERING LEARNING AND RESEARCH
2004-2007. P.6
S
This was an eventful year for UBC Library, one that
was highlighted by major changes and developments. Near
the end of January. Catherine Quinlan - the University
Librarian and Managing Director of the Irving K. Barber
Learning Centre - announced that she would step down in
mid-March, having accomplished many goals. On behalf of
all UBC Library staff, I would like to thank Catherine for her
unstinting work and dedication since she became University Librarian in 1997.
At the request of UBC's Vice President Academic & Provost,
I agreed to serve as the University Librarian pro tem.
having previously served as the Interim Deputy University
Librarian.
Other themes during this reporting period included UBC's
budgetary challenges. The University has had to deal with a
substantial deficit in General Purpose Operating Funds.
Report of the University Librarian to the Senate   Ol Message from the University Librarian
much of it recurring. Academic units across campus were asked to make permanent
cuts to operating budgets and the Library was no exception, incurring a $1.6 million
reduction. Various steps will be taken by the Library to address budgetary requirements (please see Future Directions for more information).
On a brighter note, collaboration emerged as a key topic for the Library, both
internally and externally. At my request, working groups wrote papers about UBC
Library's future in terms of research, teaching and learning, and the e-library
environment. In addition, library staff from UBC. Simon Fraser University and the
University of Victoria collaborated in various ways (further details are provided in
this report) and we look forward to continuing such efforts.
Finally, progress on the Irving K. Barber Learning Centre continued, with the second
and final phase of the building taking shape. When phase two opens in the coming
year, the Learning Centre will feature nearly 250.000 square feet of new and
renovated space, and will be dedicated to providing resources and services to
promote lifelong learning for users at UBC, throughout the province and further
afield. This will be a major accomplishment for UBC Library, the University and
British Columbia.
(i (ev \yy>~L
Peter Ward
University Librarian pro tem
02   Report of the University Librarian to the Senate People
UBC Library recognizes that its staff are its most important resource
in supporting research and learning. It places a high priority on
providing an environment conducive to effective study, learning
and community building.
UBC Library staff at Cecil Green
Park House, June 2007.
People are the heart and soul of any organization,
and this is certainly true at UBC Library. Library staff
continued to provide exceptional service during a busy and
challenging year - one that included significant changes to
the Library's administration and structure, the planning of a
new building, budget cuts, staffing changes, planning for
two branch closures, an expansion of document delivery
and interlibrary loan services, the production of working
papers on the Library's future and more.
Communications
Staff communication was a major focus of the Library's
Human Resources group. The Library continued to build on
the internal communication plan, and the staff intranet was
redesigned to provide a more inviting forum for Library-
wide information.
Meanwhile, bi-weekly updates from the office of Peter Ward.
the University Librarian pro tem, kept staff informed about
Library developments and themes, as did regular town halls
on topics including the cultural audit, working papers and
the Library's budget. In addition, notes from weekly meetings of the Library Operations Management Group were
sent to all employees.
Regular newsletters from the Library and the Learning
Centre highlighted staff achievements and changes, while
events celebrated new employees, retirements and other
special occasions.
Report of the University Librarian to the Senate   03 People
The shift to electronic resources, and the dominance of the Internet, has had a
profound impact on the ways information is accessed and used. In addition, the
development of social software tools such as blogs and wikis are significantly changing the Library's interactions with users.
The Library formed working groups to consider its future directions in three areas:
teaching and learning; scholarly research; and the digital library. Papers on each topic
were thoughtful and provocative, resulting in excellent discussions among staff and
at town halls (please see Future Directions for more information).
Library Staff
More than 300 full-time equivalent employees work in the UBC Library system, and
their efforts are the real reason behind the organization's success.
The Library continued to devote much time to enhancing the work environment. A
variety of programs and initiatives were introduced, focusing on leadership and
development, management practices, collaboration, cooperation and mutual respect.
Weekly updates from Human Resources kept the Library's employees informed about
staffing developments.
UBC recognizes that its staff- librarians, management & professional staff,
support staff and student staff- are its
most important resource in supporting
the research and learning needs of the
UBC community. The Library is committed to attracting and retaining excellent
staff at all levels, and to providing them
with the training and development they
need to fulfil their responsibilities. It is
also committed to providing for its users
the physical facilities conducive to an
effective learning and study environment and to maintaining and upgrading these. Through a series of faculty
and departmental advisory committees,
through periodic surveys and through
an online feedback system, the Library
listens and responds to the concerns of
its primary users - the students, faculty
and staff of UBC
furthering learning and research
2004-2007. P.ll
Changes occurred within the Library's administration,
including the successful recruitment of an Assistant University Librarian for Library Systems & Information Technology
and the appointments of Acting Assistant University
Librarians for Systems/Technology and the Science Libraries.
Other appointments included Interim Director of the Irving
K. Barber Learning Centre and Peter Ward as University
Librarian pro tem.
In order to represent Library interests more effectively and
welcome fresh perspectives, the Library Operations Management Group expanded to include the Interim Director of the
Learning Centre and the Head of Borrower Services.
New staff training and development guidelines were
introduced, along with individual branch funding to support
development opportunities. Budgetary responsibilities were
also moved to the unit level.
For more on staffing details, please see Appendix A: Library
Staff.
04   Report of the University Librarian to the Senate Staff Training and Development
In the rapidly changing research library environment, training and professional
development are crucial. During this reporting period, many Library employees took
advantage of opportunities to improve skills and acquire new competencies. The
Library's teaching and learning program for staff totalled 1.559 participants in
individual and group sessions.
In total. 132 requests for individual activities were approved, including:
■ 78 approvals for librarians;
n  45 for library assistants;
nine for management and professional staff.
Library commitments for these totalled $72,687 and Job Skills Training Program
funds worth $8,941 were approved. The programs funded:
n   60 events involving travel;
■ 66 local conferences/workshops;
■ six online/webcast courses.
In addition, staff development and training programs sponsored several group
events, including a course from the Association of Research Libraries Management
Institute and sessions focused on communications, human resources and library
trends.
Teresa Lee. Reference and Liaison Librarian for the Faculty of Pharmaceutical Sciences, received the Diana Lukin Johnston Award for 2006/07. This award - which
supports professional development opportunities - was established by long-time
Library benefactor Derek Lukin Johnston in memory of his wife, an avid reader and
supporter of libraries.
Health, Safety and Security
The Library continued to enhance health and safety workplace initiatives and offer
staff programs for personal wellness. Library groups met regularly to review the
physical work environment and recommend improvements aimed at eliminating
the potential for accident and injury. Many staff participated in the UBC-sponsored
Health Symposium, the UBC Safety Week program and various fitness initiatives.
Fifty staff took part in the Library's annual flu shot clinic.
Report of the University Librarian to the Senate   05 People
The Library successfully implemented recommendations from a health, safety and
environmental compliance audit. In addition. UBC Library funded the extension of
UBC Campus Security bus-operating hours to provide safe rides to residence and
parking areas.
An orientation program for new student employees was delivered to 117 new student
employees during the beginning of the 2006/07 academic year.
Library Facilities
Construction continued on the Irving K. Barber Learning Centre, a facility that will
extend the Library's resources and services throughout B.C. and beyond. The
expected completion date is early 2008 (please see the Learning Centre and Future
Directions sections for more information).
The Library Processing Centre was renovated to integrate staff on one floor, which
streamlined processing and improved technical services support. The David Lam
Management Research Library and the Woodward Biomedical Library were also
renovated. Woodward's re-design and re-configuration resulted in more study space.
The Biomedical Branch Library moved to the Gordon and Leslie Diamond Health
Care Centre in August 2006. The new Library is collocated with classrooms
supporting the Undergraduate Medical Program. In addition to stacks, study carrels
and computer workstations, the new space also includes bookable study rooms
and an atrium.
Compact shelving was installed in the Koerner and Xwi7xwa libraries to house
growing collections onsite and increase available study space. A meeting room in
Koerner was refurbished with furniture and equipment for teaching and learning.
More than 100 computers at public workstations, which provide Library and
Internet access, were updated through the Academic Equipment Fund.
06   Report of the University Librarian to the Senate Learning and Research
FTP*
UBC Library is committed to supporting the learning and research
needs of its users through the acquisition of information resources and
ensuring access to resources beyond the campus. It provides instruction
and training to help them develop the information seeking and critical
thinking skills required to succeed in their studies and as members of a
knowledge intensive society.
UBC Library staff answered hundreds of
thousands of questions in 2006/07.
Learning and research support are core to UBC
Library's mission, and this support takes many forms. Staff
members answer questions at reference and information
desks, respond to e-mail enquiries, engage users in live
electronic chat and instant messaging, create electronic and
in-person tutorials, and provide ongoing Library instruction.
During January and February, UBC Library conducted a
survey called LibQUAL+. which polled students and faculty
about their perceptions and expectations of service quality.
UBC Okanagan (UBCO) Library conducted its own LibQUAL+
survey to establish a baseline assessment of its services
(please see the UBC Okanagan entry below for more information). More than 700 responses were received by UBC
Library from undergraduates, graduates and faculty members. More than half of the respondents also provided
written comments. Such feedback is invaluable to the
Library for improving services and focusing on user needs.
During 2006/07. Library staff answered 199.127 questions in
person, by telephone or by e-mail. This figure represents a
decrease of approximately 11.8% from the previous year. Yet
at the same time, more than 1.7 million visits were made to
the Library's website for information. In addition, Library
staff presented 1,506 sessions on a variety of library-related
resources and services to 28.795 students, faculty and non-
Library staff (for further information on service statistics,
please see Appendix B).
Report of the University Librarian to the Senate   07 Learning and Research
The Library conducted extended-hours pilot projects in Woodward and Koerner
libraries in support of the April and December exam periods, an initiative that was
originally spearheaded by Gina Eom, a Student Senator and member of the Senate
Library Committee. Special commitments from the Vice President Academic's Office
funded the program, which has been popular with students. The Library will consider
options for its continuance.
UBC Okanagan
Two themes dominated at UBC Okanagan Library: growth and advocacy. UBCO
Library is expanding to keep pace with increasing enrolments and new faculty
appointments, the introduction of new programs and the launch of an ambitious
graduate program. Fortunately. UBCO's Learning Services bolstered the Library's
budget, enabling growth on all fronts.
Growth is best described as enriched collections, better access, longer hours and
more service. In 2006/07. the Library received additional one-time funding to boost
acquisitions and ongoing funding for one FTE support staff. Acting on student
suggestions and aided by increased staffing, the Library extended opening hours.
UBC Library is committed to supporting the learning and research needs
of undergraduate students, graduate
students, faculty and staff It does so
through the acquisition, provision and
preservation of information resources
locally, in print, electronic and other
formats, and through access to information resources beyond the campus. It
provides instruction and training (e.g.
individual, group, Web-based) to help
students develop the information seeking and critical thinking skills required to
succeed in their studies and as members
of a knowledge intensive society. It works
with faculty, students and staff to find,
develop and effectively use the information resources they require for the
creation and transmission of knowledge.
In addition, the Library provides the
infrastructure and technology to support and deliver information resources,
it provides bibliographic access to and
information about them through its
online catalogue and other indexes, and
it manages the physical flow of resources
to and from Library users, whether on
campus or at a distance.
furthering learning and research
2004-2007, P. 13
Access to resources is a top priority. Thirty-five full productivity workstations have been added as a result of financial
support for an expansion to the Learning Commons. A
laptop-lending program was launched when Interior Savings
Credit Union donated funds to buy 10 laptops. With
campus-wide wireless access, laptops are popular and allow
students to create their own study spaces anywhere on
campus.
New acquisition funds were directed mainly to new programs and research areas on the Okanagan campus. More
than 10,000 monographs and almost 800 audiovisual
materials were purchased. Additionally, enriched backfiles of
online journals published by Oxford University Press and
Blackwell Publishing were acquired and licensed for the
entire UBC community. More specialized resources, such as
management e-journals. humanities e-books and digital
spoken word archives, were also purchased. A $20,000 gift
was received to expand mathematics and physics collections.
08   Report of the University Librarian to the Senate Although the Library building was slated for extensive expansion, capital funding
commitments have shifted on the Okanagan campus. However, a renovation to the
existing Library building is certain and a phased expansion is possible in the future. In
the interim, the Library has made some enhancements to student space. Soft seating,
soft lighting and living room-styled lounges appeared on the second floor. A donation
for an extensive refurbishment of the external study room was received and planning
is underway. Construction for a coffee shop adjacent to the Library proceeded, with a
proposed opening date for fall 2007.
At the beginning of 2007. UBC Okanagan Library conducted a LibQUAL-i- user survey
to gather data and permit comparisons with similar campuses across Canada and the
United States. UBC Okanagan Library was one of five libraries internationally to receive
a grant from the Association of Research Libraries to participate in the survey. Almost
900 faculty and students provided valuable feedback on Library services, collections
and space. Based on preliminary analysis, two immediate areas for improvement were
identified: collections and facilities.
Information Resources and Collections
For the fourth year in a row. the collections budget remained flat; however, the favourable exchange rate prevented further cutbacks. Year-end funding allowed the purchase
of new print, microform and online resources, many of which were requested by faculty.
The Canadian Research Knowledge Network (CRKN) took over a number of publisher
packages formerly handled by the Council of Prairie and Pacific University Libraries
(COPPUL) and negotiated several new resources - including the Taylor and Francis
e-journals. which many UBC users had requested. Although changing to CRKN from
COPPUL does not usually result in significant savings, the Library benefits from
three-year agreements with guaranteed low price increases.
The Library's e-book collection has increased during the last several years, particularly
medical texts, early imprints and reference books. A total of 6,596 e-books were added to
UBC Library's collections. From digitized historical texts to born-digital technical reports
and current monographs, this growing collection of more than 261.000 e-volumes
offers exciting new research possibilities. The key development during this reporting
period was the acquisition of all current imprints of books published by Springer. Other
publishers are following Springer's lead in offering their front-list online, which should
have a major impact on the marketing of books and user satisfaction.
The Library also purchased a large set of Chinese books containing more than 5.200
titles on pre-modern China and East Asia.
Report of the University Librarian to the Senate   09 Learning and Research
An increasing number of faculty members now publish in open access journals
(indeed. 80 published in BioMed Central journals during the past year). Such journals
are available without subscription fees, with publishing costs being borne by the
institution, the Library or the researchers.
Users of the libraries at UBC Vancouver and UBC Okanagan benefited from collections that are purchased and shared by the respective campuses.
University Archives and Records Management Services
Digitization, which involves scanning analogue items (such as books, photographs
and audio recordings) and transforming them into digital objects, is an increasingly
important undertaking for research libraries. During the past year. University Archives
continued to develop its digitization program and expand access to its holdings.
The past year saw a significant growth of the UBC digitized photograph collection to
about 35.000 images, and the University Publications material to about 60.000
pages. University Archives staff developed new virtual exhibits and digitized collections including the UBC Student Yearbook Photograph Collection and the UBC
Archives Audio Visual Collection.
University Archives collaborated with other Library units to create digitized collections, including:
■ world-class holdings of early Japanese maps, the Japanese Canadian Photograph
Collection, and photographs and posters from both World Wars (with Rare Books
& Special Collections);
■ the correspondence of Florence Nightingale and Charles Darwin (with Woodward
Biomedical Library);
□ a webcast repository (with the Irving K. Barber Learning Centre).
Projects were also developed that featured digitally created material. These pilots
included electronic theses and dissertation submissions, an institutional repository
and an e-journal hosting service. Archives staff played a key role in the development
and implementation of the Learning Centre's new B.C. History Digitization Program
(please see the Learning Centre section for more information).
University Archives continued to spearhead the management of institutional
information by providing services to campus units, including the development of a
global records schedule and initiating discussions to establish a University records
storage facility.
10   Report of the University Librarian to the Senate Archives collections gained notable acquisitions, including the papers of Laura
Holland. Lyle Creelman, Juda Quastel and elements from The Corporation, the
Canadian award-winning documentary (please see Friends. Donors and Alumni for
further details on gift-in-kind donations). Detailed finding aids for these and more
than 400 other archival collections are available online.
Collection Use and Access to Materials at Other Libraries
The total recorded use of the Library's printed resources during this reporting period
decreased by more than 10% to about three million transactions. This figure includes
circulation, renewals, borrowing and lending transactions for interlibrary loans, and
internal document delivery services to the UBC community and teaching hospitals.
However, the use of electronic resources has grown exponentially. E-journal collections expanded to 40,600 in 2006/07 from 22.082 in 2003/04 - an increase of 84%.
E-book and electronic database collections also grew. In addition, the Library's website
experienced heavy usage, recording more than 1.7 million unique visitors and more
than 21 million page requests.
UBC Library participated in the AskAway Provincial Collaborative PostSecondary
Virtual Reference Service in its inaugural year, and provided the most staffing hours
of any participating library.
The Library joined reciprocal borrowing agreements with the Council of Post Secondary
Library Directors. British Columbia and the interlibrary loan agreement of
the Council of Prairie and Pacific University Libraries and Ontario Council of University
Libraries. The aim is to increase access to materials from other academic libraries for
UBC students and faculty, and to share UBC Library's rich resources with users elsewhere.
Technology Infrastructure
The Library implemented a major upgrade to its Voyager integrated library system,
providing the ability to display Chinese, Japanese. Korean and many other non-
roman characters in the vernacular - a development that benefits both users and
cataloguers. During the past year, the Library added links for records to external
services, including UBC Press, UBC Bookstore, online bookstores and more.
In collaboration with Simon Fraser University Library and University of Victoria
Library. UBC Library implemented a new interlibrary loan system called RELAIS.
which results in faster service delivery.
Report of the University Librarian to the Senate   11 Learning and Research
UBC Library collaborated with the Faculty of Graduate Studies to run a pilot for
electronic thesis submission, and the target of 30 theses was quickly reached. This
pilot will be a cornerstone of the UBC Institutional Repository (IR) project, which
launched in early March. The IR implementation team began developing submission guidelines, policy and practices related to author rights, communication strategies, metadata submission processes and material recruitment strategies.
In the past year, there was faculty concern that the server supporting RefWorks, a
citation management tool, was located in the United States and was therefore
subject to the Patriot Act. As a result, UBC Library, along with most Canadian
universities, moved to a server located at the University of Toronto.
The Library's Humanities and Social Sciences staff introduced the use of clicker
technology to information literacy classes in English 112. This technology engages
students in a new way of learning, enabling immediate feedback from the learner
and a timely response from the instructor.
Bibliographic Control, Cataloguing and Ordering
Changes this year involved different types of integration - the most obvious one
being the consolidation of the Library Processing Centre onto one floor, which has
helped improve communications and workflow.
In 2005 the Library implemented shelf-ready service for its supply of English-
language books from its major vendor. Coutts. This was modified in 2006. with the
Library taking back responsibility for the physical processing of books and customizing of catalogue records, a cost-saving measure.
The integration of Asian-language materials processing into Technical Services,
completed the previous year, resulted in significantly reduced backlogs and standardized procedures. The Law Library began to convert its collection from the Moys
classification system to Library of Congress, resulting in consolidation of materials
by jurisdiction.
Careful work behind the scenes is required to ensure consistent access to the
University's large e-resources collection. In the fall. Serials Solutions was implemented to display the Library's e-journal list in a more comprehensive and
timelier manner. In addition, the Library used Voyager's Meridian software to
manage e-resources, including licensing data, subscription details and more. The
Library's transition to online resources continued, extending to e-books and
additional journals.
12   Report of the University Librarian to the Senate Community and
Internationalization
UBC Library is committed to co-operating with academic institutions,
government and industry to support learning and research and
to further the transfer and preservation of knowledge. It is part of a
network of information resources that extends around the world.
llffllHffl
Collaboration is key at UBC Library.
UBC Library continued to participate as a member of
many consortia and library associations during the reporting
period, including the Association of Research Libraries, the
British Columbia Electronic Library Network, the Canadian
Association of Research Libraries, the Canadian Research
Knowledge Network (CRKN). the Council of Prairie and Pacific
University Libraries, the Electronic Health Library of B.C. and
the Pacific Rim Digital Library Alliance.
The Library also continued to work with a variety of local,
regional and national consortia for the purchase and renewal
of electronic resources, including the significant expansion
of e-journal holdings and participation in the CRKN Digital
Content Initiative for the Humanities and Social Sciences.
This latter project was made possible through co-operative
funding involving the provincial government, a Canada
Foundation for Innovation grant and contributions from 66
participating universities. Content will come online in 2008.
Community Access
UBC Library held management retreats with Simon Fraser
University Library and the University of Victoria Library, which
led to the launch of the B.C. Research Libraries lecture series.
A retreat was also held with the Vancouver Public Library.
The Library contributed to the Great Northern Way campus
partnership involving UBC. Simon Fraser University, the
British Columbia Institute of Technology and the Emily Carr
Institute of Art + Design.
Report of the University Librarian to the Senate   13 Community and Internationalization
Both the Library and the Irving K. Barber Learning Centre received media coverage in
various publications on topics ranging from digitization projects to unique gift-in-
kind donations.
International Initiatives
The activities and strategic plans of UBC Library continued to interest many local,
national and international organizations. The Library and Learning Centre hosted
visitors from various institutions, including the Aga Khan University in Karachi.
Pakistan; Seoul National University; Ritsumeikan University in Japan; University of
Texas Health Science Center at San Antonio; the University of Missouri-Kansas City;
the University of California, Davis and the Harvard-Yenching Library.
A team of UBC librarians was the only Canadian group to attend the Scholarly
Communications Workshop at the University of California, Los Angeles. Members of
the Asian Library attended the meeting of the Korean Collections Consortium of
North America and began discussions on membership of the North American
Consortium of the Korea Foundation.
Friends, Donors and Alumni
Each year, the generosity of friends, donors and alumni helps UBC Library and the
Irving K. Barber Learning Centre preserve and present knowledge for scholars.
UBC Library and the Learning Centre are grateful for the 1.790 gifts received from
dedicated friends, donors and alumni. Valued at $1,962,415, these included gifts-in-
kind, cash donations and pledges made to various endowments or projects.
UBC Library is firmly committed to
co-operating with other academic
libraries and institutions, government
and industry in order to support learning and research and to further the
transfer and preservation of knowledge.
As a community resource, it plays a key
role in the intellectual, social, cultural
and economic growth of the Vancouver
region and British Columbia. It is part
of a network of information resources
that extends around the world, and
which strengthens British Columbia's
and Canada's links to the international
community.
furthering learning and research
2004-2007. P.17
A major highlight in this year's giving was the Hamber
Foundation's $125,000 gift to Rare Books and Special
Collections. This significant and timely gift will be used to
help catalogue thousands of maps, early British Columbia
pamphlets and other historical materials.
A generous gift from the Sze Cheung Shiu King Foundation
allowed the Asian Library to begin the digitization of Ming
Pao, one of B.C's major Chinese-language newspapers.
Two funds were created during this reporting period to
support the development of innovative services for information distribution. The Learning @ the Library Fund was
14   Report of the University Librarian to the Senate established to help the Library upgrade equipment and learning spaces. UBC Library
will bolster this fund by matching the first $200,000 raised. Meanwhile, parents
offered enthusiastic support for the Parents Innovation Fund, with more than
$61,000 raised through a telephone campaign.
The Library is grateful for the support of individuals who choose to establish
endowments and funds. Suzanne Dodson, a former UBC Librarian and long-time
supporter of the Library, donated to establish the Suzanne Dodson Professional
Development Award Endowment Fund, which will help Library Assistants pursue
professional development opportunities.
The year also included a touching commemorative gesture. UBC alumnus Ernest
Taylor approached UBC Library to establish the Mary M. Taylor Book Endowment in
memory of his first wife, an avid reader. Endowment income will help the Library
acquire much-needed books and journals across a range of disciplines.
Gifts-in-kind often come in the form of collections and fonds, which provide the
Library with unique resources and research materials. In 2006/07, the Library
received 122 gift-in-kind donations, which had a value of $1,467,345. Highlights
included:
■ Juda Quastel fonds. donated by Susan Quastel. Dr. Quastel is remembered for
important scientific research contributions in cancer, soil metabolism, cell
metabolism and neurochemistry.
■ The Corporation fonds. donated by Mark Achbar. director of the Canadian
documentary The Corporation. This donation included documents, photographs,
video and audio tapes used to create the film.
■ The Messerschmidt collection, donated by Henry Messerschmidt. This is a 55-
item set that concentrates on vernacular and Latin editions from German
printers from the 15th century to the 18th century.
■ Elitha Peterson Productions fonds. donated by Dominic Ierullo. Based in Toronto.
Elitha Peterson Productions developed projects for television, stage and radio
including In the Key of Oscar, a documentary on the life and music of jazz pianist
Oscar Peterson.
■ William H. New Collection, donated by Dr. New, University Killam Professor
Emeritus, including books and materials used to compile and edit the
Encyclopedia of Canadian Literature.
The Sam Martz Collection, donated by Sam Martz. This is a gift of almost 5,000
books about golf and its cultural significance, and forms one of the most
extensive research collections on golf in North America.
Report of the University Librarian to the Senate   15 Irving K. Barber Learning Centre
The Irving K. Barber Learning Centre's vision integrates learning, ^^^
outreach and research support, innovative programs and flexible spaces.
During this reporting period, construction continued on the second
and final phase of the Learning Centre, which is scheduled to open in
January 2008. ^^B ^.^ ^1^1 fik^ ■ ^^^^
The Irving K. Barber Learning Centre
supports lifelong learning for the
students of today and tomorrow.
Leadership
In February, Jan Wallace agreed to serve as an Interim
Assistant University Librarian and assumed the duties and
responsibilities of the Director of the Irving K. Barber
Learning Centre. This was in addition to her position as
Head of the David Lam Library within the Sauder School of
Business. Since her appointment, Jan has worked closely
with Learning Centre staff to develop programming and
services in preparation for the facility's opening.
Automated Storage and Retrieval System
UBC Library was the first Canadian library to install an
automated storage and retrieval system (ASRS), which began
operating in |une 2005. The ASRS features four robotic
cranes that retrieve galvanized steel bins, filled with books
and other items, from a racking system measuring about 45
feet high. 60 feet wide and 160 feet long. With a capacity of
1.8 million volumes, this system provides years of valuable
growth space for UBC Library's physical collection.
During this reporting period, more than 23,500 items were
requested from the ASRS, or up to 120 items per day.
16   Report of the University Librarian to the Senate Access
Enhanced access for users at UBC and throughout British Columbia continued. This
reporting period marked the second year of a program, supported by Learning
Centre funding, that focuses on the reduction or elimination of interlibrary loan fees
involving public, health and post-secondary libraries.
Webcasts
In 2003. the Learning Centre began webcasting special lectures and events on its
website. Since then, lectures, forums, concerts and symposia have been webcast, with
many archived and indexed on the Multimedia Repository.
Highlights included a live webcast in October of UBC Library's inaugural Health
Sciences Lectureship Series, featuring Professor Michael Bliss, one of Canada's most
distinguished historians. The following month. Dr. Lilly Koltun, Director General oi
the Portrait Gallery of Canada, spoke at the annual W. Kaye Lamb Lecture. A webcast
of this event - named after UBC Library's second University Librarian and subsequent Dominion Archivist of Canada - is archived on the Learning Centre's website.
In March, two other events were webcast, including The Heart of Diabetes Research
Forum at UBC's Life Sciences Centre, presented by the Faculty of Medicine and the
Learning Centre with the support of numerous organizations. This event focused on
the cardiovascular complications of diabetes.
Shortly after, the Managing Forgetfulness and Aging Successfully public forum was
held at UBC's Life Sciences Centre. This event, which was sponsored by the Learning
Centre, attracted 1.600 attendees and featured top researchers from UBC's Brain
Research Centre speaking about memory loss and its management.
Partnerships
Partnering with other organizations to promote community outreach and lifelong
learning is an important goal for the Learning Centre. This reporting period marked
the second year of the three-year Physiotherapy Outreach Project, a partnership with
the Physiotherapy Association of British Columbia that is generously supported by
the Sutherland Foundation. The Physiotherapy Outreach Librarian continued to
provide resources and services to B.C's professional physiotherapy community.
Various forms of technology - including a blog. a search engine and RSS feeds - were
used to serve this community, and training workshops were held throughout the
province.
Report of the University Librarian to the Senate   17 Irving K. Barber Learning Centre
A partnership between the Learning Centre and the Archives Association of British
Columbia (AABC) helped support the preservation of B.C's heritage. The Learning
Centre agreed to provide $125,000 in funding over five years to help AABC mem
bers provide access to B.C's rich documentary heritage.
Digitization
A major initiative was the launch of the British Columbia History Digitization
Program. This program provides matching funds to organizations undertaking
digitization projects that provide free online access to the province's unique
historical material.
The program provides total annual funding of up to $200,000 for projects, and
features three funding categories: $1,000 to $4,999; $5,000 to $9,999; and $10,000
to $15,000. Private and public organizations that have the preservation of historical
British Columbia material as part of their mandate are eligible.
The first round of 17 successful program applicants was selected early in 2007. The
submissions covered an array of intriguing subject material, including oral histories, museum artifacts, photos, multimedia items, local newspapers, city directories
and architectural drawings.
Website
■ ■ ■ ■      III t   " IIII " MM ''III I
*1.M
in minium
III   nun mill
MM
111   illinium
lit	
The Irving K. Barber Learning Centre
will be a revolutionary and evolutionary facility dedicated to the intellectual,
social, cultural and economic development of people in British Columbia.
By providing and enhancing access to
information, knowledge and innovative teaching through the support of
learning and research on an interactive
basis with people in British Columbia
and throughout the world, the Irving K.
Barber Learning Centre will provide the
opportunity for future generations to be
at the forefront of learning.
The Learning Centre's website was
redesigned to improve and enhance
access to information about programs
and services. The website's launch also
featured the debut of the Multimedia
Repository, which hosts a complete suite
of Learning Centre webcasts.
the Irving k. barber learning centre
statement of purpose and charter
of principles
18   Report of the University Librarian to the Senate Future Directions
During 2006/07, the Library introduced a number of major changes,
all with the intent of improving services and resources for the
Library's community of users. Undoubtedly, the next year will bring
more of the same.
UBC Library.- dedicated to serving users
across the spectrum
On a challenging note, UBC Library will need to
account for its share of the University's budget shortfall.
Steps will combine collections cuts, two branch closures
(involving the MacMillan and Mathematics libraries) and
various other cost reductions. Staff will work closely with
faculty and students to ensure that these developments
have a minimal impact on research and learning activities.
Services will be reviewed on a recurring basis.
During the reporting period, Library staff were invited to
prepare papers on key issues facing UBC Library. These
papers and the discussion process provide a short-term
focus, yet also help inform UBC Library's new operational
plan for the next few years. This plan will deal with major
topics such as space planning, services, staff planning
and development. Working teams will develop concepts
and recommendations for Library and University-wide
discussions.
Peter Ward, the current University Librarian, occupies this
role on an interim basis. The search for a new University
Librarian to lead the organization will need to be undertaken, and planning for a successor is expected to begin in
the coming year.
In the coming fall period, UBC Library will conduct a
follow-up staff survey to measure changes and progress
since Einblau & Associates conducted the last survey
in 2005.
Report of the University Librarian to the Senate   19 Future Directions
This is an exciting period of growth for UBC Okanagan Library. Although it is one of
the newest libraries in the UBC system, activity levels consistently place it among
the top five busiest sites. For 2007/08. the Library has received funding for additional staffing, including a learning services librarian (research) and a $500,000
increase to base funding for acquisitions.
The libraries at UBC Vancouver and UBC Okanagan have received preliminary results
from the LibQUAL+ survey. Further analysis of user comments and comparison with
other participants from the Canadian Association of Research Libraries will occur in
the next reporting period. The information gained from the survey will focus the
Library's attention on priority areas for improved services.
The Library will implement MetaLib. a federated search tool, to improve access to
subject indexes/abstracts and full-text resources.
Vision Statement: UBC Library will be a
provincial, national and international
leader in the development, provision
and delivery of outstanding information
resources and services that are essential
to learning, research and the creation of
knowledge at UBC and beyond.
furthering learning and research
2004-2007. P.4
A major step for UBC Library and the University will be the completion of the Irving
K. Barber Learning Centre's second and final phase, scheduled for early 2008. A week
of events celebrating the opening of the complete facility is
planned to take place in spring 2008. Phase two will feature
a refurbished core of the historic Main Library and a range
of innovative and flexible learning spaces, including:
■ a refurbished Chapman Learning Commons that offers
learning support services and programs, along with
access to a range of multimedia and other technologies;
■ new, permanent homes for Rare Books and Special
Collections. University Archives and the Chung
Collection;
■ a 157-seat lecture theatre with breakout rooms that allow
for smaller group learning;
■ a 110-seat classroom theatre;
■ a 50-seat parliamentary classroom with tiered seating
that can be used for debate-oriented events;
■ and a videoconferencing room that will be accessible to
the UBC community.
The Learning Centre's services will develop in keeping with
its vision - to be as inclusive as possible, serving users at
UBC. throughout the province and beyond.
20   Report of the University Librarian to the Senate Appendix A
Library Staff
(April i, 2006 -March 31,2007)
During the reporting period the Library's staff complement (including
GPOF and non-GPOF budget positions) of full-time equivalent (FTE) positions was
301.98 - a decrease of 14.41 FTE positions from 2005/06. or a 46% overall decrease.
UBC Okanagan Library's total FTE was 16.72 for the first full year of its operation
(compared with 12.72 FTE for a nine-month period in 2005/06). UBC Okanagan
Library's FTE figures are included in the total.
Staff and Faculty members who retired: Lotte Illichmann, Collections Accounting
and Budgeting. Library Administration; Bonita Stableford. Science and Engineering
Division.
Library staff joining the 25 Year Club: Eloisa Anton. MacMillan Library; Maureen
Bennington, Music Library; Mira Blazicevic, Rare Books & Special Collections; Ann
Chatwin. Education Library; Mae Chiu. Copy Services; Robin Dutton. Technical
Services; Leslie Field. University Archives; Teresa Komori. Math Library; Winnie
Kwok, Technical Services; Carol Linney. Eric Hamber Memorial Library; Leslie
McAuley, Music Library; Tom Nicol. Library Systems & Information Technology;
Caroline Yamamoto. Library Systems & Information Technology; Sharon Yee.
Technical Services.
Library staff joining the 35 Year Club: Penne Huggard. Technical Services; Nancy
Wyatt. Technical Services.
Faculty Librarians joining the Quarter Century Club: Dr. Lee Perry. Woodward
Biomedical Library.
New appointments and changes in appointment: Eugene Barsky. appointed as
Physiotherapy Outreach Librarian (term). Irving K. Barber Learning Centre; Hilde
Colenbrander. appointed as Institutional Repository Coordinator (term). University
Archives; Rita Dahlie. appointed as Acting Interim Assistant University Librarian.
Science Libraries; and appointed as Head. Woodward Biomedical Library; Linda
Dunbar, appointed as Reference Librarian. Education Library; Paula Farrar.
appointed as Reference Librarian. Fine Arts Division; Aleteia Greenwood, appointed
as Head. Science and Engineering Division; Margaret Friesen assumed additional
responsibilities as Statistics and Assessment Librarian; Helen Kim. appointed as
Report of the University Librarian to the Senate   21 Appendix A
Korean Reference Librarian, Asian Library; Kimberley Lawson, appointed as Reference Librarian, Xwi7xwa Library; Alexia Lee, appointed as Finance Manager, Library
Administration; Anna Lee, appointed as Manager, Information Technology. Irving K.
Barber Learning Centre; Gary Liu, appointed as User Services Advisor. Library
Systems & Information Technology; Lea Starr, appointed as Acting Interim Assistant University Librarian, Library Systems & Information Technology; Tara Stephens, appointed as Reference Librarian (term). Humanities & Social Sciences
Division; Bill Tee, appointed as Director, Finance and Facilities, Library Administration; Edward Vasquez. appointed as Programmer/Analyst, Library Systems &
Information Technology; Jan Wallace, appointed as Interim Director, Irving K.
Barber Learning Centre; Peter Ward, appointed as University Librarian pro tem.
New or reconfigured positions: Administrative Librarians; Assistant University
Librarian, Library Systems & Information Technology; Coordinator, Information
Technology, Irving K. Barber Learning Centre; Director. Finance & Facilities; Facilities Coordinator. Facilities; Finance Manager, Library Administration; Human
Resources Payroll Clerk; Interim Director of Library Systems & Information Technology; Library Assistant G (Indie Cataloguer), Technical Services; Reference
Librarian, Fine Arts Division; Reference Librarian, Xwi7xwa Library; User Services
Advisor. Library Systems & Information Technology; Web Assistant, Library Systems
& Information Technology.
Library Operations Management Group: Interim Deputy University Librarian
(April l, 2006 to March 17,2007) and University Librarian pro tem - Dr. Peter Ward;
Assistant University Librarian, Arts. Humanities and Social Sciences Division-
Tim Atkinson; Assistant University Librarian. Collections and Technical Services-
Janice Kreider; Assistant University Librarian. Science Libraries - Lea Starr;
Interim Acting Assistant University Librarian. Science Libraries - Rita Dahlie;
Interim Assistant University Librarian. Library Systems & Information Technology -
Lea Starr; Director. Finance & Facilities - Bill Tee; Director, Human Resources -
Deborah Austin.
22   Report of the University Librarian to the Senate Appendix B
Library Statistical Summary 2005 - 2006
Collections
Total Volumes' 5.489,983
Volumes Added2 109,070
E-books 261,557
Current Subscriptions (includes e-databases) 65,852
Microforms 5,205,041
Electronic resources3 65,825
Services
Total Recorded Use of Library Resources4 2.971,834
Document Delivery (Internal)* 42,903
Interlibrary Loan - Lending5 28,417
Interlibrary Loan - Borrowing5 23,269
Instruction Classes/Orientation - Number of Sessions 1,506
Instruction Classes/Orientation - Number of Participants 28.795
Instruction WebCT (four sessions) - Number of Participants 2,487
Total Questions Answered 199.127
Reference Questions 111,733
Directional Questions 87,394
Gate Count 2.957.508
Library Website - Unique Visitors6 1,718,453
Library Website - Page Requests6 21.078.266
Staff (FTE)?
Librarians 80.00
Management and Professional (M&P) 25.63
Support Staff 167.25
Subtotal 272.88
Student 29.10
Total FTE All Staff 301.98
1 Includes Volumes Added 2006/07, includes 261,557 e-books
2 Includes 6,596 new e-books in 2006/07
* Databases, e-journals, CD/DVDs, numeric riles (excludes e-books)
i Includes 2,897 maps. 4.880 microforms, 1,065 music CDs/scores
s Included in Total Recorded Use of Library Resources
6 Estimated (based on partial data)
7 Includes UBC Vancouver and UBC Okanagan
Report of the University Librarian to the Senate   23 Appendix C
Growth of Collections
March 31,2006
Growth
March 31,2007
Volumes1
5,380.913
109.070
5,489,983
Serial Subscriptions2
55.682
9,400
65,082
Other Formats:
Archives (meters)
3,770
91
3,861
Artifacts
1.844
11
1,855
Audio (cassettes, CDs, LPs, DVDs)
85.189
1.088
86.277
Cartographic
210.078
1.307
211,385
Electronic resources:
Bibliographic and
full-text databases
699
71
770
CD/DVD-ROMs
2,412
-1,031
1,381
E-books
254.961
6,596
261,557
E-journals3
31,133
9,467
40.600
Numeric databases:
sets (1,040), files (23,074)
22.610
464
23,074
Total electronic resources
311,815
15,567
327,382
Film, video, DVD:
25.558
1,241
26.799
Graphic (photographs, pictures, etc.)
487.789
10,956
498.745
Microforms:
Microfiche
(incl. microcard/microprint)
5,041,175
31,791
5,072,966
Microfilm
130.053
2,022
132,075
Total microforms
5,171,228
33,813
5,205.041
1 Includes 6.596 new e-books
2 Includes print, electronic, standing orders, monographic series, memberships
(excludes 770 e-databases)
3 E-journals included in Serial Subscriptions
24   Report of the University Librarian to the Senate Appendix D
UBC Library Statement of Expenditures*
(Fiscal Years April-March, in thousands of dollars)
Year
Salaries
(%)
Collections
(%)
Others
{%)
Total
14,927
47.14
12.530
39.57
4,209
1329
31,666
14.499
45.40
12,756
39.94
4,682
14.66
31.937
13.892
45.14
12,233
39.75
4,652
15.12
30,777
13.836
44.64
13,179
42.52
3,982
12.85
30.997
14,928
4477
14.671
43.99
3,748
1124
33,347
2002/03
2003/04
2004/05
2005/06
2006/07'
'Includes UBC Vancouver and UBC Okanagan
Scope of Financial Information
The funds included in this financial report consist of the following:
■ General Purpose Operating Funds
■ Fee for service funds
■ Specific purpose funds
■ Endowment funds
The capital expenditure was $18 million during the year and was managed by UBC
Properties Trust.
Management Discussion
For the year ended March 31,2007, General Purpose Operating Funds for UBC Vancouver
decreased by $0.5 million from the initial funding of $30.9 million. Total funding to the
Library decreased by 1.2% to $32.2 million from $32.6 million.
Expenditures for UBC Vancouver increased by 0.6% to $31.2 million from $30.9 million for
the previous year. Strong cost containment resulted in expenditures growing at less than the
inflationary rate. In spite of the decrease, the following programs were initiated:
■ Implementation of an institutional repository pilot
■ Repatriation of thousands of titles from offsite storage to the automated storage and
retrieval system
■ Participation in a library service improvement initiative through LibQUAL+
■ Grassroots participation in discussions on the future role of the Library in scholarly
research, in teaching and learning, and in the development of the virtual library
■ Funding of two Co-op SLAIS positions
■ Voyager upgrade to display Asian scripts
■ Promotion of decentralized fiscal management by rolling out operating decisions to
Library branches
While this has been a challenging year, it is a precursor to a larger reduction in University
funding and a reflection of increasing student and faculty demands on the limited resources
allocated to the Library. The Library looks forward to increasing its efficiency and effectiveness, both on and off campus.
Report of the University Librarian to the Senate   25 Appendix E
Friends of the Library and the Irving K. Barber Learning Centre 2006/07
The following donors generously
contributed gifts between
April 1,2006 and March 31,2007
President's Circle
($250,000 and above)
Mr. Dominic Ierullo
Mr. Sam A Martz
Chancellor's Circle
($25,000 to $249,999)
Mr. Mark Achbar
Dr. Claudio Guarnaschelli
Hamber Foundation
Mr. Henry O.W. Messerschmidt
Dr. William Herbert New
Ms. Susan R Quastel
Mr. Richard Smart
Mr. Ernest William Taylor
Vancouver Medical Association
We have made every effort to ensure
the accuracy of the list of donations
received between April 1,2006 and
March 31,2007. Please direct any
inquiries to the Library Development
Office at 604-827-4112.
Wesbrook Society
($1,000 to $24,999)
Mrs. lanet L. Adaskin
Dr. David J. Albert
Mr. Mike Apsey
Estate of Dorothy Freda Bailey
Dr. George Wallace Bluman
Ms. Beverly Bulger
Mrs. Evelyn Wilena Burgess
Mr. Peter Holland Cooke
Mr. Stephen D. Cooke
Coral Sea Garment Manufacturing Ltd.
Dr. Lyle Morrison Creelman
Mr. Andrew Crosse
Dr. Bruce P. Dancik
Estate of Barbara Lilian Dawson
Mr. Robert K. Dent
Mrs. Suzanne Cates Dodson
Ms. Mary C. Dvorak
Mr. Derek Erb
Mr. Gill Jagroop
Ms. Carolyn Gossage
Dr. Andrew Gruft
Dr. Neil L. Guppy
Ms. Christine Held
Dr. Donna L. Hinds
Mrs. Grace S. Hodgson
Dr. Martin J. Hollenberg
Mr. Brian I. Hurl
Dr. Ronald A lobe
Mr. Nicholas C. Kendall
Dr. Robert William Kennedy
Mrs. Jennifer L. Kippan
Mr. Hiroshi Kume
Dr. Sam T.M. Kwauk
26   Report of the University Librarian to the Senate Ms. Jinny Ladner
Mrs. Jean Graham Lane
Mr. Peter Lannon
Mrs. Juanita G. Manning
Ms. Norah McCloy
Dr. H. Edward McLean
Mr. Morris Stephen Panych
Ms. Marion L. Pearson
Mrs. Vera Pech
Ms. Frances Alan Plaunt
Dr. B. Richardson
Roland Whittaker Charitable Trust
Dr. Steven F. Savitt
Estate of Erik Peter Edward Schaub
Dr. Gunther F. Schrack
Ms. Yvette Sheppard
Mr. I. Fred Sigurjonsson
Dr. John E.R. Stainer
Mr. RalphJ. Stanton
Mrs. Grace Stevens
Sze Cheung Shiu King Foundation
Mrs. Jennie AdattoTarabulus
Vancouver Foundation
Dr. Peter Ward
Mr. Bryce Waters
Mrs. Bethiah C Weisgarber
Estate of Edward D.H. Wilkinson
Miss Sonia L. Williams
Friends
($500-$999)
Dr. Bruce G. Allen
Dr. Ivan Avakumovic
B.C. Society of Landscape Architects
Ms. Janice Fiona Berney
Mrs. G. Pat Blunden
Dr. Laurence Louis Bongie
Ms. Joanne Caple
Mrs. Pek-Cheng Chan
Mr. Tak Yan Chan
Mrs. Marian Gail Sybil Coleman
Mrs. Moira Edith Dawson
Mr. John Arthur Downs
Mr. Richard Deland French
Ms. Genevieve Geehan
Ms. Audrey Gordon
Mr. James Harvey Goulden
Mr. Lewis Howard Green
Mr. Henry Gilbert John Hawthorn
Dr. David C. Higgs
Mrs. Isabelle R Irvine
Jangmo Jib Korean Restaurant
Mr. Donald R. Johnson
Ms. Teresa T. Kirschner
Mr. Michael Laine
Mr. Donald Wilfrid Laishley
Miss Karen L. MacWilliam
Dr. Michael D. Mason
Mr. John Mastalir
Dr. Peter N. Moogk
Dr. James M. Orr
Mrs. Young Pun Park
Mr. Will Rafuse
Dr. Robert S. Rothwell
Dr. Gary S. Schajer
Mr. Allen A Sinel
Mr. George Stalk
United Way of Greater Victoria
Mr. Earl Warner
Dr. Harry Winrob
Report of the University Librarian to the Senate   27 Appendix F
Grant Funding
With increasing costs in all budgetary sectors,
grants play an increasingly important role in
funding services and projects. Benefits from
successful applications during 2006/07 include:
UBC Vancouver
Hamber Foundation
Rare Books and Special Collections
Cataloguing
$25,000 for the first of five instalments for
backlog cataloguing.
Roland Whittaker Charitable
Trust Foundation
$11,175 for the acquisition of materials.
Sze Cheng Shiu King Foundation
Digitization of Ming Pao Project
$11,000 for newspaper digitization.
University of British Columbia
Teaching and Learning Enhancement Fund
$10,545 for international collaboration.
B.C. Ministry of Advanced
Education
Training and Technology Funding
$6471 for administrative support.
University of British Columbia
Academic Equipment Fund
$135,000 for the acquisition of equipment for
academic advancement.
UBC Okanagan
Association of Research Libraries
US$2,850 to participate in the LibQUAL+ survey.
28   Report of the University Librarian to the Senate Acknowledgement
/ would like to thank the many contributors to this report
and those who aided in its development and production.
Peter Ward
University Librarian pro tem
Editor
Glenn Drexhage
Design
kube Communication Design Inc.
Photo Credits
PGs 1,3: Jill Pittendrigh
PG 7: Holly Parmley/UBC Library Graphics
PGs 13,16.19: Martin Dee
Published By
The University of British Columbia Library
The Irving K. Barber Learning Centre
1961 East Mall
Vancouver. British Columbia
Canada
V6T1Z1
November 2007 

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