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Report of the University Librarian to the Senate Jan 31, 2006

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Array UBC   LIBRARY
2004-2005
eportofthe University Librarian
to the Senate
Y Contents
01 Message from the
University Librarian
03 People
10 Learning and Research
20 Community and
Internationalization
25 Future Directions
27 Appendices
2 7 A: Library Staff
29 B: Library Statistical Summary
30 C: Growth of Collections
31 D: Library Expenditures
3 2 E: Donor and Gift Recognition
3 6 F: Grant Funding
www. library.u be. ca Message from the
University Librarian
The UBC Library will be a provincial, national and international leader
in the development, provision and delivery of outstanding information
resources and services that are essential to learning, research and the
creation of knowledge at UBC and beyond.
Library staff have worked diligently during the
past year to translate this vision statement into concrete
results for all users of the Library. To be sure, much work
remains but many encouraging steps have been taken to
reinforce and enhance UBC's reputation as one of Canada's
leading academic research institutions.
Mission Statement: The Library is an
active and integral partner with students,
faculty and staff in realizing the mission
of the University. Library staff develop,
organize and manage the infrastructure,
services and access to knowledge, ideas
and information that are critical in a
University dedicated to distinctive
learning, outstanding teaching and
leading-edge research. The Library serves
and collaborates with a large and diverse
community:first, the students, faculty
and staff of UBC, and, as resources allow,
individuals and institutions throughout
British Columbia, Canada and the rest
of the world.
Furthering Learning and Research
2004-2007, p.6
For example, in 2004, UBC Library ranked 22nd among
members of the Association of Research Libraries (ARL), up
from 36th in 2001; this is the highest rank ever achieved
by UBC Library. ARL is a group of 123 North American
research libraries whose mission statement says that the
group "influences the changing environment of scholarly
communication and the public policies that affect research
libraries and the communities they serve." While residing in
the top quartile of this influential and respected association
is an honour for UBC Library, it is also one we do not take
for granted, as we continually strive to improve our collections and services.
Another significant achievement during this reporting
period was the preparation for the opening of phase one
of the Irving K. Barber Learning Centre. As its Statement of
Purpose and Charter of Principles affirms, the Centre "will
be a revolutionary and evolutionary facility dedicated to
the intellectual, social, cultural and economic development
of people in British Columbia." Mr. Barber, whose gift of
more than $20 million in 2002 led to the creation of the
facility, envisions it as a "21st-century learning centre for
British Columbians and, indeed, the world."
Report of the University Librarian to the Senate   oi Message from the University Librarian
Certainly, the Centre is well-equipped for the modern-day challenges facing research
libraries. Technology is a key theme of the Centre, and one of the highlights of phase
one is the automated storage and retrieval system (ASRS). This is the first installation
of an ASRS - which has been referred to as a "library robot" - in a Canadian library,
and is the largest such installation in North America.
The ASRS includes four robotic cranes that retrieve stainless steel bins, filled with
books and other physical items such as maps, from a racking system measuring
approximately 45 feet high, 60 feet wide and 160 feet long. Users can retrieve materials by making a request via the Library's online catalogue from anywhere in the
world, and the entire process takes less than one minute.
Aside from its impressive size and speed, the ASRS brings other benefits to UBC
Library and B.C. in general. With a capacity of 1.8 million volumes, the system will
provide the Library with much-needed growth space for its physical collection.
We are also examining how the ASRS can assist other libraries and organizations
throughout the province to meet their needs for archival-quality space to house
their collections.
In addition, the Library was busy preparing for the highly anticipated opening of
UBC Okanagan, scheduled for July 2005. This undertaking - which builds on the
achievements of Okanagan University College - will result in an institution that
brings many new students to the region, and the Library has a key role to play in that
effort. Part of the preparation for UBC Okanagan Library included migrating its collection and services to Voyager, the integrated library system implemented at UBC
Vancouver last year. Planning also began to ensure the provision of collections and
services to support new and expanded programs at UBC Okanagan for 2005 and into
the future. These major tasks and others were completed successfully thanks to the
considerable efforts and contributions of many staff from both institutions and the
leadership of MacMillan Librarian Lorna Adcock.
This reporting period was a demanding yet fulfilling time. The many contributions
of our staff and the support from our users - both at UBC and beyond - are critical to
our success and an inspiration for the work that remains to be done.
Catherine Quinlan
University Librarian
02   Report of the University Librarian to the Senate People
UBC Library recognizes that its staff are its most important resource
in supporting research and learning. It places a high priority on
providing an environment conducive to effective study learning and
community building.
UBC recognizes that its staff- librarians, management & professional staff,
support staff and student staff-are its
most important resource in supporting
the research and learning needs of the
UBC community. The Library is committed to attracting and retaining excellent
staff at all levels, and to providing them
with the training and development they
need to fulfil their responsibilities. It is
also committed to providing for its users
the physical facilities conducive to an
effective learning and study environment and to maintaining and upgrading these. Through a series of faculty
and departmental advisory committees,
through periodic surveys and through
an online feedback system, the Library
listens and responds to the concerns of
its primary users - the students, faculty
and staff of UBC.
Furthering Learning and Research
2004-2007, p.11
The Irving K. Barber Learning Centre continued
to be a major focus during this reporting period. Watching
the progress of phase one and participating in tours led by
the construction site superintendent and the University
Librarian were highlights for many of the staff as well as
members of the Library's various advisory committees. Main
Library staff attended monthly information sessions chaired
by the University Librarian and all of them were engaged in
the move and occupancy planning processes. In preparation
for moving into phase one (the north wing), staff completed
numerous tasks, from the methodical weeding of reference
collections and the detailed planning with user groups of
which materials should be placed in the automated storage
and retrieval system, to the completion of barcoding for all
Main Library materials. The flexibility and hard work of Main
Library staff and their colleagues across the Library ensured
that all of the tasks associated with moving into phase one
were completed while still meeting the day-to-day requirements of Library users.
The integrated library system, Voyager, was implemented
in 2004. During the past year all Library staff continued to
improve their knowledge of this system by attending a wide
variety of training sessions. At the same time, many staff
trained UBC students, staff and faculty - as well as community users - in the use of the new system. The capabilities
of the Voyager system allowed the Library to improve its
operations by allowing the creation of online orders and the
delivery of shelf-ready monographs (i.e. with a record added
to the online catalogue and fully processed for shelving). It
Report of the University Librarian to the Senate   03 People
is anticipated that this increased functionality will reduce backlogs and allow information resources to be available for Library users more quickly.
These changes required significant training and modifications to existing workflows,
particularly in Technical Services. There, staff were engaged in ensuring that the new
workflows supported the timely and effective acquisition and distribution of the many
information resources acquired by the Library to support the work of the UBC community. At the same time, the acquisition of shelf-ready products from the Library's
European and Asian vendors were explored; vendors in Asia have been very active in
developing these services for library use.
The Library experienced major changes to its organizational structure in the past year.
With the departure of a significant number of staff from the Information Services Division, its future and that of the Library's Systems Division were discussed with the staff
most directly affected. As a result, the Information Services and Systems divisions were
merged to create a new unit: Library Information Systems & Technology. While many
of the divisions' staff moved to this unit, a few were asked to move to other divisions in
the Library where their expertise was more immediately needed. It is hoped that this
new unit will allow the Library to provide a more responsive and cohesive service to
Library staff and users.
The Library's senior administrative team, the Administrative Group, continued their
twice-yearly reviews of the implementation of the Library's 2004-2007 strategic
plan. During these meetings, a number of new positions were created to support the
implementation of the plan including: Science Collections Librarian, Digital Initiatives
Librarian and Records Manager.
In the development of the 2004-2007 strategic plan, the need for ongoing training and
development of Library staff - particularly as they work in an increasingly electronic
environment - was identified as one of the Library's top priorities. During this reporting period, almost $100,000 was expended for staff training. Training sessions were
provided by a number of Library suppliers including Voyager, Coutts and EndNote.
Library staff also attended training sessions provided by the Association of Research
Libraries, UBC's Organizational Training and Development unit, and the Centre for
Teaching and Academic Growth (TAG) as well as many regional, national and international professional organizations.
During the past year the Library worked collaboratively with the School of Library,
Archival and Information Studies to present seven speakers in the SLAIS/UBC Library
Distinguished Speaker Series. These talks provided an excellent opportunity for Library
staff as well as SLAIS faculty, staff and students to learn about emerging issues in the
field of information management.
04   Report of the University Librarian to the Senate A concerted effort was made during the past year to recognize the many achievements of the Library and its staff. The University Librarian hosted a tea for those
staff joining UBC's Twenty-Five and Thirty-Five Year clubs as well as a reception for
staff retiring from the Library. A spring staff barbecue, held to celebrate the Library's
implementation of Voyager in record time, will become an annual event by popular
demand.
Communications
The Library continued to develop its communications strategy, which included the
distribution of announcement cards about new Library services and resources as well
as the Library's first-year report on the implementation of its 2004-2007 strategic
plan. The distribution of information about new hires in the Library was discontinued based on feedback received from the Library's users. Staff continued to attend
departmental and faculty meetings as well as participate in the work of a wide variety
of Library advisory committees.
Regular meetings continued to keep Main Library staff involved and engaged in the
development of the Irving K. Barber Learning Centre. The Learning Centre's website
and newsletter served as major sources of information, and visits to the Centre's
construction site allowed staff and users a first-hand look at the Centre's progress
and gave them a sense of their future work and study areas. The green space between
Koerner Library and the Irving K. Barber Learning Centre is scheduled for significant
changes to provide a more direct link between the two buildings; the Learning Centre
Gardens has been suggested as the name for this revitalized space. A special session
in March 2005 was held for Library staff to meet with the planners and landscape
architects and provide feedback on these plans.
Again this year the Library put a great deal of effort into two guides: one for faculty
and one for students. The UBC Library Guide for Faculty and the UBC Library Guide
for Students were substantially updated to reflect the changes to the Library's collections and services. The latter reached a wide audience thanks to support from the UBC
Bookstore, which made copies available at points where students obtained UBCcards,
and the Alma Mater Society, which included the guides in its Imagine UBC kits.
The University Librarian facilitated a session for all staff in order to report on the first
year of the strategic plan and accompanying implementation plan. This session was
well-attended and staff were given an overview of progress made and the directions
for the next year. Through the University Librarian's Advisory Council (ULAC), the
University Librarian invited ongoing communication on all strategic planning issues
and concerns. ULAC also provides a forum for broader discussion and an opportunity
for input to University-wide initiatives such as the development of Trek 2010.
Report of the University Librarian to the Senate   05 People
After last year's extensive review and revision of the Library's committee structure,
the committees began their work in earnest. This has not been without some discomfort as the structure, relationship and mandates of the committees are tested
and understood. The University Librarian made herself available to meet with any
committee to discuss their mandate and how their activities would best support
the Library's operations and its strategic plan. New committees established this year
included: Collections Advisory Committee, Human Resources Committee, Reference
and Instruction Committee, Serials Subcommittee, Staff Professional Development
Committee, the Library/Irving K. Barber Centre Liaison Group and the Technical Services Advisory Committee.
The Library's advisory groups continued to provide support and advice for the Library.
These groups discuss many issues and advise the Library on topics ranging from the
development of the collection to Library opening hours. The frank discussions and
input from faculty and students are essential to improving the Library's collection
and services and in supporting the strategic visions of the Library and the University.
The advisory committees for the Agricultural Sciences Learning Centre, Asian Library,
Biomedical Branch Library, Education Library, Eric Hamber Library, Faculty of Arts,
Faculty of Commerce, Faculty of Law, Life Sciences libraries, St. Paul's Library, School
of Music, Science and Engineering, and University Archives and Records Management have all made significant contributions to the Library's operation. In addition,
the Senate Library Committee and the President's Advisory Council on the University
Library continued to provide advice and support on how best to meet the many challenges facing academic research libraries today.
The University Librarian and the President's Office co-hosted the 15th Annual UBC
Authors' Reception. The 165 authors who produced works in more than 40 disciplines
and 15 languages were invited to the Life Sciences Centre, West Atrium to be honoured
for their achievements and to visit a display of their works. A Library website and
physical display were developed to showcase the scholarly activities of UBC's faculty
and staff.
A redevelopment of the Library staff intranet, featuring improved navigation and
updated content, began in Spring 2005. The revised intranet will be based on a content management system that supports easy and regular maintenance.
Library Staff
UBC Library experienced a number of staffing changes due to retirement or by taking
advantage of the Library-funded Early Retirement Program for Library CUPE 2950
staff. A retirement reception was held in March 2005 to recognize and honour their
many and significant contributions to UBC Library.
06   Report of the University Librarian to the Senate During the reporting period, a number of new positions were established and existing
ones reconfigured, including: Director of Development, Administration; Digital Initiatives Librarian, University Archives; eHelp Virtual Reference Librarian, Irving K. Barber
Learning Centre; HR and Organizational Development Manager, Administration; HR
and Payroll Coordinator, Administration; Library Information Systems & Technology
Manager, Administration; Office and Circulation Manager, Main Library; Science Collections Librarian, Collections; Secretary, Administration; Senior Executive Assistant,
University Librarian's Office; and University Records Manager, University Archives.
Staff members who retired or took early retirement during this reporting period
included: Seonaid Lamb - Humanities and Social Sciences; Helen Lo - Asian Library;
and Jennifer Rogers - Technical Services.
Library staff recognized for their long-term service to the University through their
induction into the 25 Year Club or Quarter Century Club included: Keith Bunnell,
Puran Gill, Seonaid Lamb, Debbie Lim, Anne Miele, Mary Mitchell, Brian Owen, Francis
Wong, Winnie Wong and Suzan Zagar.
Staff inducted into the 35 Year Club or the Quarter Century Club - Tempus Fugit (35
years) included: Janice Austin, Marlene Hamakawa, Judy Lee, Susanne Lester, Mary
Luebbe, Richard Moore, Leona Polonich, Beverly Richards, Karen Shaw, Jane Shinn and
Richard Welch.
Further details about staff changes are listed in Appendix A: Library Staff.
The Library and user communities were saddened by the deaths of two long-term
staff members: Dagmar Bonkowski, Library Assistant, Law Library; and Diana Cooper,
Librarian, Fine Arts.
Staff Training and Development
Library staff continued to participate in a wide variety of training sessions to ensure
that the capabilities of the Voyager system would be fully utilized. Key staff were
trained and they in turn instructed others on Voyager's different modules. Building on
the many courses presented last year, 81 additional sessions were presented - mostly
by Library trainers - for a total of 205 teaching hours. Staff members averaged four
hours of learning each for a total of 2,624 participant hours. This formal training was
followed by many hours of informal instruction in acquisitions, cataloguing, circulation and serials functions. Nine sessions totalling 15 teaching hours were presented
in-house on the online ordering system. Fifty staff members averaged two hours each
to learn EDI (electronic data interchange) and the Coutts iApprove system.
Report of the University Librarian to the Senate   07 People
Staff continued to take advantage of other in-house training opportunities on topics
such as e-resources, institutional repositories, the future of libraries, information
literacy, reference and instruction, and supervisory skills, totalling 77 teaching hours
and reaching 633 participants in 49 sessions. Another 177 participants attended staff
development opportunities on campus through Continuing Studies, the Centre
for Teaching and Academic Growth, and other units; 151 participants attended off-
campus sessions.
The Library streamlined its application and funding-approval processes for staff
development and training. The amount of funding devoted to these activities
increased significantly and funds previously administered separately were consolidated. In addition to local funding, the Library is often successful when staff apply for
grants from outside agencies such as the BC Scholars to China Travel Grant Program.
Kimberley Hintz, a librarian in the Humanities and Social Sciences Division, received
the Diana Lukin Johnston Award for 2004/05. This award was established by Derek
Lukin Johnston, a long-term benefactor of the Library, in memory of his wife, who
was an avid reader and supporter of libraries. The purpose of the award is to enable
professionals or those studying to become professional librarians to take advantage
of professional development opportunities. Ms. Hintz applied her award towards the
cost of attending the Association of College and Research Libraries conference held in
Minneapolis in April 2005.
Mary Mitchell, Associate Law Librarian, was honoured at the May 2004 meeting of
the Canadian Association of Law Libraries in Quebec City for outstanding service to
the Association and her enhancement of the profession of law librarianship. For her
achievements, especially her work as compiler of Periodicals in Canadian Law Libraries: A Union List, Ms. Mitchell received the Denis Marshall Memorial Award for Excellence in Law Librarianship.
Health, Safety and Security
The Library continued to emphasize the importance of health and safety in the workplace and to offer programs to staff that support personal wellness. Health and Safety
groups met regularly to review the physical work environment, and recommend
improvements aimed at eliminating the potential for accident and injury, in an effort
to continue the Library's low rates of accidents and time lost due to injury. Many staff
continued to participate in the UBC-sponsored Health Symposium and various fitness initiatives, including yoga and Tai Chi. In November 2004, the Library offered its
first flu shot clinic, with 42 staff participating.
08   Report of the University Librarian to the Senate At the request of staff in the Asian and Math libraries, cordless phones were installed
to enhance security during night and weekend hours of opening. UBC Library collaborated with the Alma Mater Society to install a Safewalk phone in Koerner Library.
Security issues were addressed in the David Lam and Woodward libraries with the
installation of key card readers.
Ergonomic risk assessments continued for staff workstations across the Library.
Recommendations were implemented for improving workstations and the work
environment, particularly in Woodward Library.
Library Facilities
The Library continued to improve facilities to support users and Library staff. During
the past year, the staff area of MacMillan Library and the journal reading and general study areas in Hamber Library were upgraded. Compact shelving units were
installed in the Law Library, which doubled the shelving capacity in a large area that
was formerly outfitted with fixed units. Earlier runs of law journals, along with some
lower-usage materials, were moved to compact shelving to create room for current
journals and new books. These publicly accessible electronic compact shelving units
are easy to use and freed up much-needed space while allowing the Law Library to
keep important materials on site.
The Education Library underwent a significant renovation of its study areas including
upgraded computer stations. The reference area was repositioned, four more full-
service computer stations were added and all standard online public access catalogue
stations were moved into new work carrels, along with new seating. Study tables in
both the course reserves and lower-level juvenile fiction areas were replaced with
round 10-seat tables and new chairs, while new chairs were installed in the newspaper
area and in the Canadian Children's Books Collection. An extra study table was added
to the microfiche section. The Faculty of Education assisted with the funding for
these upgrades, purchasing three new workstations for the Library's lower level.
New chairs were provided for Woodward Library's Sherrington Reading Room. The
original chairs (circa 1973) were replaced with lightweight ergonomic models on casters. Facility renewal plans were completed for the David Lam and MacMillan libraries,
and design work for relocating the Biomedical Branch Library to the Academic Ambulatory Care Centre was finished. The entrance to the Music Library was modified to
provide easier access for wheelchair users.
Report of the University Librarian to the Senate   09 Learning and Research
UBC Library is committed to supporting the learning and research
needs of its users through the acquisition of information resources and
ensuring access to resources beyond the campus. It provides instruction
and training to help them develop the information seeking and critical
thinking skills required to succeed in their studies and as members of
a knowledge intensive society.
UBC Library is committed to supporting the learning and research needs
of undergraduate students, graduate
students, faculty and staff. It does so
through the acquisition, provision and
preservation of information resources
locally, in print, electronic and other
formats, and through access to information resources beyond the campus. It
provides instruction and training (e.g.
individual, group, Web-based) to help
students develop the information seeking and critical thinking skills required to
succeed in their studies and as members
of a knowledge intensive society. It works
with faculty, students and staff to find,
develop and effectively use the information resources they require for the
creation and transmission of knowledge.
In addition, the Library provides the
infrastructure and technology to support and deliver information resources,
it provides bibliographic access to and
information about them through its
online catalogue and other indexes, and
it manages the physical flow of resources
to and from Library users, whether on
campus or at a distance.
Furthering Learning and Research
2004-2007, p.13
The Library supports learning and research in many
ways. It provides staff to answer questions at reference and
information desks, respond to e-mail enquiries, engage
users in live electronic chat, create electronic and in-person
tutorials in response to user requests and needs, and provide
ongoing Library instruction. The goal is to give Library users
the skills needed to find information efficiently and evaluate
it critically.
Over the past five years, there has been a steady increase in
the size of the UBC community. While there has been a 14%
increase in the number of full-time equivalent students
and faculty, there has been a 20.5% increase in the number
of people these full-time equivalents represent. In addition,
the Library serves a growing community of users registered in certificate programs, distance education programs,
executive programs, continuing studies programs and
other initiatives.
During 2004/05, Library staff answered more than 245,400
questions in person, by telephone or by e-mail. This figure
represents a decrease of approximately 3.6% from the previous year. At the same time the Library offered information
skills instructional programs, both on and off campus. More
than 24,000 participants attended almost 1,300 classes.
to   Report of the University Librarian to the Senate In November 2003, the Library launched the eHelp Virtual Reference Pilot Project, an
online reference service that allows users to chat with Library staff, co-browse research
databases and websites, and send and receive documents. Using software originally
developed for commercial purposes, students, staff, faculty and community users
can access expert assistance online without leaving their computers anytime the
service is available. Hours during the Fall 2004 and Winter 2005 terms were 11 a.m. to
9 p.m. during the weekdays and noon to 5 p.m. on weekends. During this period eHelp
answered more than 4,000 questions from UBC and community users. A generous
donation from the Sutherland Foundation allowed for the further development of
eHelp, including the hiring of two eHelp librarians and increased hours of operation.
With the support of a 2004/05 Teaching and Learning Enhancement Fund (TLEF)
grant, eHelp launched the online term paper research clinics in October 2004. Undergraduate students booked appointments and received one-to-one assistance for term
paper research. More than 100 students participated and the program will grow in the
coming year.
The Library continued to use various approaches to ensure that information literacy
skills are acquired by novice and advanced researchers. These approaches included
tutorials using WebCT, the use of class assignments and instruction within specific
courses. David Lam Library staff developed and presented a skit to second-year business students about the research tools and help available in the Library. Staff also collaborated with the Sauder School of Business Career Centre to assist MBA students with
the development of job applications for specific companies and industries. Additional
Viewlet tutorials were prepared for several databases, including Psyclnfo and Eric.
Beyond the Library, staff presented at a Spring 2004 event sponsored by the Centre for
Teaching and Academic Growth. The 4th Annual UBC TAG Learning Conference focused
on course objectives, models and best practices for information literacy. Library staff
also participated as facilitators in TAG seminars about electronic library services. As
well, the Library collaborated with the Faculty of Arts in offering EndNote workshops to
help students and others learn about this bibliographic management software.
The Library continued to examine ways to determine the effectiveness of its information literacy programs through ongoing participation in the Association of Research
Libraries' Project SAILS (Standardized Assessment of Information Literacy Skills), phase
III. During the past year the Library contributed to the development of a Canadian
version of the questionnaire and participated in a panel presentation on SAILS at the
Canadian Library Association Conference, held in Victoria in June 2004.
Report of the University Librarian to the Senate   n Learning and Research
As the Library's collection of e-resources continued to grow, listings and accessibility via the Library's website became increasingly important. During the past year, the
knowledge base used to support UBC eLink was mined for an additional 3,000 database
records, which were added to UBC's list of electronic journals. Links were also made from
Google Scholar to UBC eLink to enable access to proprietary resources licensed by UBC.
The Library developed a process to add records systematically to the online catalogue
for e-books. This year thousands of records were added to the Library's catalogue for
Early Canadiana Online, heightening the title's visibility and resulting in increased
usage. A broad range of other titles will be added in the coming year, highlighting the
Library's commitment to e-resources.
The Library introduced MultiSearch, Voyager's metasearch tool, to allow multi-database searching of topical areas such as business through the pre-selection of relevant
databases. With this software, users have the opportunity to search simultaneously up
to six databases that they choose from a selected list.
Microform records for the Canadian Institute for Historical Reproductions and Micro-
log were added to the Library catalogue. This resulted in significantly increased use of
these resources. Microform materials from Fine Arts, Science and Engineering, Main
Library and David Lam Library were consolidated in the Koerner Library microforms
area. New microform reader equipment was purchased to provide improved access
and digital functionality. It is now possible for researchers to scan from a microfiche or
film to a laptop computer drive, CD-ROM or diskette, or to send the data as an e-mail
message.
Library hours of opening, particularly around exam time, was a matter of concern to
the Senate Library Committee. Gina Eom, a Student Senator and member of the Senate
Library Committee, spearheaded the initiative for extended hours. In response to her
hard work, funding was supplied by the Provost's Office to allow the Library to extend its
opening hours for Koerner, Main and Woodward - the three largest Point Grey campus
libraries - during the exam period in Spring 2005. This funding commitment is in
place to December 2006. This service was well-used by students, mainly for studying.
Extended hours for the May exam period were available to students at the Biomedical
Branch Library, thanks to funding from the Faculty of Medicine.
The Library improved its ability to provide unmediated service through the addition
of several forms to its website, including faculty and staff library card applications,
fines appeals, media bookings and personal information changes. The Library's participation in the UBC Consolidated Billing Project allowed students to pay fines online.
Installation of a new self-service checkout machine in Koerner Library increased self-
checkout by 25%.
12   Report of the University Librarian to the Senate Several displays were presented in the Library. In support of the W. Kaye Lamb
Lecture - given by Ian Wilson, the Librarian and Archivist of Canada - a display on
early Victoria newspapers with a particular reference to the Cariboo Gold Rush was
featured. In conjunction with the Vancouver International Writers Festival, a display
focusing on Canadian and B.C. authors was exhibited in Koerner Library. In honour of
the 35th anniversary of the Shastri Indo-Canadian Institute, book covers representing
titles recently received through the Institute's Library Programme were displayed in
Koerner Library.
As well as providing the means to access collections and services, the Library's website
supports a number of virtual displays, locally developed databases and digital collections. This year the Library continued to develop the British Columbia Sheet Music
website and the Historical Chinese Language Materials in British Columbia digital
collection. Portraits of UBC chancellors and governors were also digitized and made
available via the Library's website.
The Chapman Learning Commons
Since its inception in 2002, the Chapman Learning Commons has been heavily used.
The number of visitors to Main Library increased by 1,000 per day shortly after the
opening of the Learning Commons and has remained at that level, despite the disruption due to the construction of the Irving K. Barber Learning Centre. The loan period
for laptops was extended to allow students to use them for class presentations and
group work in other campus locations. From April 2004 though March 2005, there
were 10,650 requests for loaner laptops.
Students hired through the Peer Assistant Program helped staff the information
desk in the Chapman Learning Commons and answered some of the 20,060 queries received in 2004/05. As well, peer assistants initiated and coordinated several
programs, including Library in Residence/Peer Assisted Research, Roving the Web
at the UBC Learning Exchange and the Chapman Discussion Series. For the second
year, a Freedom to Read Week event was held in the Suzanne Cates Dodson and Earl D.
Dodson Reading Room, and featured readings by a number of UBC faculty.
In addition to hosting community events and learning skills workshops, the Dodson
Room continued to host Music at Main, now in its sixth year. This program of noon-
hour recitals showcases the talents of UBC School of Music students and faculty.
The Chapman Learning Commons as well as the Dodson Room and the Chung Collection will close in July 2005 to allow for the construction of phase two of the Irving K.
Barber Learning Centre. They will reopen in a new and refurbished space in Fall 2007
when the construction of the Learning Centre is complete.
Report of the University Librarian to the Senate   13 Learning and Research
Information Resources and Collections
A key initiative this year was the acquisition of a number of full-text online resources.
Although the Library did not receive an increase to the acquisitions budget, several
factors allowed the Library to identify funding for these purchases (e.g. the higher
value of the Canadian dollar compared to the U.S. dollar throughout the year; lower
than projected increases to the cost of subscription renewals; the Library's Transition
to Online project).
The Library acquired two key full-text resources in the English language: Early English
Books Online (EEBO), which covers all publications in English up to 1700, and The
Eighteenth Century Collections Online (ECCO). The Library also acquired The Making
of Modern Law. Work is underway to place records in the Library's catalogue for each
work in these sets, allowing users to click through to the online version.
Other full-text resources were acquired, such as The Times (London) Digital Archive,
Oxford Dictionary of National Biography, SPIE Digital Library (optics and imaging)
and several encyclopedias in the fields of science, medicine, law, philosophy and social
sciences. Some of this material is also in the Library's print or microform collections;
increasingly, however, the online material is unique and much appreciated by users.
Earlier online coverage was acquired for several indexes, including CAB Abstracts
(1910-1973), Humanities and Social Sciences Index Retrospective (1907-1984), Legal
Periodicals Retrospective (1918-1981) and the Readers' Guide Retrospective (1890-1982).
Asia is fast catching up with the West in terms of digital material, and the Asian
Library continues to be at the forefront of North American libraries in expanding its
digital holdings. Titles acquired this year included China Online Journals in Arts and
Humanities, Dissertations of China, JapanKnowledge and the Korea Academic Database with full text.
In Fall 2004, a week-long trial of the full-text version of ProQuest Digital Dissertations proved so popular that the vendor closed it early, assuming that data was being
illegally downloaded. The database - which covers theses published since 1997 - was
purchased, and provides better service for users than requesting dissertations via
Interlibrary Loan. Prior to the full-text version, users downloaded an average of 50
theses (restricted at that time to UBC theses) per month. The new average is more
than 2,000 downloads per month.
The Library ventured into new areas with the acquisition of two streaming-audio
databases - the Classical Music Library and the Naxos Music Library - and RefWorks,
14   Report of the University Librarian to the Senate a web-based bibliographic management tool. With RefWorks, researchers can easily
format bibliographies in their style of choice, be it APA, MLA, Chicago or hundreds of
others. An advertising campaign was launched by the Library to promote the use of
this software.
Microfilm remains a reliable format for research materials. Koerner Library acquired
a selection of U.S. government documents on health and human services from 1982;
Ruskin & Victorian Intellectual Life: Manuscripts of John Ruskin (1819-1900) from
the Ruskin Library, University of Lancaster; Korean Republic (1953-1965); Part 4 of
Japan through Western Eyes: Manuscript Records of Traders, Travellers, Missionaries
and Diplomats (1853-1941); and Catalogue General des Manuscrits des Bibliotheques
Publiques de France.
Rare Books and Special Collections added a number of extraordinary items to its collection during this reporting period including 160 titles on or by Robert W. Service,
helping to develop the Library's already significant collection on this popular poet.
Two versions (1859 and 1861) of the rare pamphlet by J.S. Helmcken entitled To the
Electros of Esquimalt were purchased, along with an exceptional broadside entitled
Japanese Agents Control Local Radio Stations (Vancouver, 1938). The acquisition of a
collection of invoices from early Victoria newspapers starting in 1863 illuminates the
complex early history of Victoria printing and publishing. Meanwhile, a file of correspondence between Lee Straight of the Vancouver Sun and Roderick Haig-Brown is
an important addition to the study of ecological consciousness in British Columbia. In
addition to its rarity, The Mining News (Victoria, 1864) is notable as the earliest newspaper devoted to the stock and real estate market in B.C.
As well as purchasing materials, Rare Books and Special Collections received many
remarkable gifts. One of the most significant during this reporting period was the
Dr. Claude Dolman collection of 456 rare medical books acquired for the Woodward
Memorial Room. Harvey Burt lived next door to Malcolm Lowry at Dollarton, and
the family's collection of documents, books and photographs related to Lowry was
donated to UBC Library, courtesy of the Estate of Harvey Burt. Roy Miki, Professor
of English at Simon Fraser University, donated his fonds on Japanese redress. The
personal diaries of Okanagan fruit grower Mr. Denbei Kobayashi cover the years 1913
through 1940. Public access to the diaries is restricted until the passing of the last
of Mr. Kobayashi's children but the diaries will eventually provide a rich resource
on the Japanese-Canadian experience in British Columbia. Phil Thomas donated 357
books this year to bring the Philip J. Thomas Popular Song Collection to more than
8,500 items.
Report of the University Librarian to the Senate   15 Learning and Research
Encouraged by their libraries, various North American universities have produced
statements supporting open access and the scholar's retention of copyright for their
published materials. UBC Library has supported these initiatives, and will continue to
do so in the coming year. Several open access offerings were added to the collection,
including Project Euclid (math journals based at Cornell), BioMed Central's Biology
Collection and images.MD, the Stanford Encyclopedia of Philosophy, and Nucleic Acids
Research from Oxford University Press.
The Library continued to receive funding support for information resources from
faculties and departments across campus. Assistance was received from the Children's
& Women's Health Centre of British Columbia, Centre for Korean Research, Department of Asian Studies, Department of Classical, Near Eastern and Religious Studies,
Department of English, Faculty of Arts, Faculty of Education, Department of History,
Department of Metals and Materials Engineering, Department of Microbiology &
Immunology, Faculty of Medicine, ITServices and Sauder School of Business. Such
assistance is greatly appreciated.
University Archives and Records Management Services
University Archives continued its commitment to expand and enhance access to its
traditional archival holdings as well as digitized materials. Recognizing the growing
importance of its web page as the primary means of accessing information about its
holdings and digitized copies, University Archives staff undertook a major website revision to better organize its information resources and update its appearance.
Last year, University Archives oversaw the development of the UBC Publication Digitization Project, which resulted in the digitization of approximately 53,000 pages from
the University's three primary publications -The Ubyssey, UBC Reports and Alumni
Chronicle. The value of this new resource was significantly enhanced when indexing
software, capable of searching simultaneously across many thousands of PDF files,
was added. The new search facility can be found at stikine.library.ubc.ca/archives.html.
Indexes were also created for other digitized resources, including Senate minutes
(1915-1991), UBC President's Reports (1929-2003), University Librarian's Report to Senate
(1920-2004), sections from UBC Calendars (1915-1960) and all HTML pages on the
University Archives website. Researchers can now enter a character string and search
specific indexes or across all indexes. As a result, users not only have remote access to
all back copies of these University publications, but they have a means of finding specific information located anywhere in more than 75,000 pages of PDF files.
University Archives staff spent a significant amount of time preparing for their
move to the Irving K. Barber Learning Centre planned for July 2005. This preparation
16   Report of the University Librarian to the Senate included reviewing the backlog of unprocessed material and arranging and describing
as much material as possible, as well as barcoding boxed materials that will be housed
in the automated storage and retrieval system. The barcodes, along with the capabilities of Voyager, will improve efficiency in the retrieval of requested material and provide better information about the use of archival materials. University Archives staff
will be temporarily located on the second floor of phase one of the Learning Centre.
When phase two of the Learning Centre is complete in 2007, they will share space
with Rare Books and Special Collections on the first floor.
Over the past few years, Archives has been active in establishing the groundwork for
an institutional records management program for the University. This first involved
carrying out a records survey of all records-creating units within the institution. This
initiative was followed by the creation of a schedule that provides guidelines for the
retention of all records generated at the University. This document prescribes the
length of time that each class of record needs to be retained and stipulates the ultimate disposition of records. A contractor working on the development of the records
schedule also carried out a number of fee-for-service projects for various offices. The
Library, as part of its strategic planning process, has created the position of University
Records Manager, which will be filled early in 2005/06. This position is the critical first
step in developing and implementing an institutional records/information management program for UBC.
Preservation and Digitization
The preservation microfilming project produced a total of 38 reels and 2,900 fiche,
concentrating on preserving B.C. and UBC materials. The B.C. Directories project,
which attracts enough of a market across B.C. to recover its costs, was continued with
the filming of the years 1973 to 1976. The other projects consisted of UBC-related publications: 10 years of UBC calendars, undergraduate and graduate theses, and papers
on B.C. history, forestry and education.
Collection Use and Access to Materials at Other Libraries
The total recorded use of Library resources during this reporting period decreased
by nearly 34% to 3.86 million transactions. This figure includes circulation, renewals,
borrowing and lending transactions for interlibrary loans, and internal document
delivery services to the UBC community and teaching hospitals. This decrease was
mainly due to changes in the operation of self-service renewals in the Voyager system
and the lengthening of graduate students' loans from four to eight weeks, resulting in
the need to renew books less often.
Report of the University Librarian to the Senate   17 Learning and Research
This year the Library borrowed 23,666 items from other libraries, a 15% drop in borrowing activity compared to the previous year. This decrease can partly be explained
by the growth in the depth and breadth of the Library's collection of full-text e-
resources. Lending to other libraries also decreased by almost 22%, from 30,626 items
to 23,903. While there was an overall decline in the document delivery numbers,
CISTI - the Canada Institute for Scientific and Technical Information - provided 48%
of all documents obtained from other Canadian libraries, an increase of 7% over last
year. As was the case last year, there is an expectation that this downward trend will
continue as resources are increasingly available locally due to the increased collection
of full-text electronic resources.
The lending of UBC Library materials to libraries outside of Canada and the United
States was introduced during this reporting period. The Interlibrary Loan division
also piloted a project called ILL Express, which allows ILL staff to purchase materials
published recently, rather than trying to borrow them from other libraries. As a result,
requestors received the material in half the time (10 days instead of 20), and, when
returned, the items were catalogued and added to the collection. With some minor
revisions this pilot project will be formalized and added to the Library's collection
of services.
Technology Infrastructure
The introduction of Voyager provided the Library with a sound technological foundation and was key for the establishment of the UBC Okanagan Library. This effort
included migrating UBC Okanagan to Voyager in a way that minimized user disruption, while enhancing services and information resources available at the UBC Okanagan and UBC Vancouver libraries. The groundwork for the migration took place during
the reporting period and will be substantially completed before July 1,2005.
The Library's desktop environment was upgraded, as new units using the XP operating system replaced remaining NT workstations. This Library-wide upgrade should
enhance access to the Library's rich collection of information resources.
The Library embarked on a consolidation and modernization of its small-server
environment. Previously, the Library operated more than 40 aging small servers with
various operating systems and the attendant security, operating environment and
upgrade concerns. A needs assessment was carried out with the assistance of ITServices. As a result, it was determined that a phased migration from the existing environment to a utility-computing model supported by ITServices using virtual machine
software (VMWare) would best meet the Library's needs. VMWare allows a single server
to house multiple applications, which simplifies maintenance, reduces costs and
allows the Library to add new applications without having to add new servers.
18   Report of the University Librarian to the Senate The purchase and implementation of ENCompass for Resource Access, new federated database search software, was completed during the year. This provides another
means of accessing UBC Library's electronic serials collection. Initial steps were taken
to provide systems support for the development of digital library collections using
ContentDM, dtSearch and ENCompass for Digital Collection software.
Library Information Systems & Technology initiated or supported a wide range of
software- and hardware-dependent activities during the year. These included using a
content management system called Plone to redevelop the staff intranet and purchasing an e-resource management system called Meridian to track the steadily increasing
number of electronic resources, as well as working with ITServices on the implementation of the Campus Wide Login authentication method for access to Library
resources and services available through the online catalogue.
Bibliographic Control, Cataloguing and Ordering
The implementation of the Library's strategic plan had a significant impact on Technical Services during 2004/05. Major changes included the introduction of Voyager; a
consolidation of the purchase of English-language books to one vendor; the creation
of several new approval plans; the receipt of materials with EDI and vendor-supplied
catalogue records; the introduction of iApprove; the implementation of ENCompass;
and preparation of Main Library materials for the ASRS located in phase one of the
Learning Centre.
Early in the year a Workflows Issues Group was created that included supervisors
and key persons from each technical services area in the Library Processing Centre.
With the introduction of vendor-supplied catalogue records for current materials,
the Library's cataloguing workforce can focus on reducing the cataloguing backlog
of older materials as well as address the projects identified by the Technical Services
Advisory Committee. During this period, Technical Services units across the Library
catalogued 42,872 titles and processed 60,039 items, including 1,487 UBC theses
and 4,160 non-book materials. Serials staff were busy with the tasks of cancelling
print journals, upgrading order records and creating check-in records on Voyager,
and moving standing orders to the new vendor. Book-processing procedures were
changed significantly as a result of the capabilities of Voyager, allowing these procedures to be dispersed across Technical Services units.
Report of the University Librarian to the Senate   ig Community and
Internationalization
UBC Library is committed to cooperating with academic institutions,
government and industry to support learning and research and
to further the transfer and preservation of knowledge. It is part of a
network of information resources that extends around the world.
UBC Library is firmly committed to
cooperating with other academic libraries and institutions, government and
industry in order to support learning
and research and to further the transfer
and preservation of knowledge. As a
community resource, it plays a key role
in the intellectual, social, cultural and
economic growth of the Vancouver
region and British Columbia. It is part
of a network of information resources
that extends around the world, and
which strengthens British Columbia's
and Canada's links to the international
community.
Furthering Learning and Research
2004-2007, p.17
The Library continued to participate as a member or
officer in many consortia and library associations during the
reporting period, including the Academic Business Library
Directors, Association of Research Libraries, Association of
Faculties of Medicine of Canada, Bibliographical Society of
Canada, British Columbia Electronic Library Network, British
Columbia Library Association, Canadian Association of Law
Libraries, Canadian Health Libraries Association, Center for
Research Libraries, China National Knowledge Infrastructure
for Canadian Institutions, Committee on Research Materials
on Southeast Asia, Council on East Asian Libraries, Council of
Prairie and Pacific University Libraries, Music Library Association, Pacific Coast Slavic and East European Library Consortium, Pacific Rim Digital Library Alliance, RLG (formerly
Research Libraries Group), Shastri Indo-Canadian Institute,
Committee on Libraries and Documentation, South Asian
Microform Project and Southeast Asia Consortium-West.
The Canadian National Site Licensing Project completed
its work but the group supporting this initiative believed
that there was still significant work to be done in the area of
national licensing for e-resources. This led to the establishment of the Canadian Research Knowledge Network. The
Library joined this new entity, which negotiated for two
additional resources near the end of the fiscal year: the Royal
Society of Chemistry backfiles (1841-1996) and Kluwer online
journals (now part of Springer).
The Library continued to work with a variety of local and
regional consortia in the purchase of expensive electronic
resources such as Academic Search Premier, ABI/Inform,
20   Report of the University Librarian to the Senate Blackwell journals, Elsevier ScienceDirect journals, IEEE/IEE Electronic Library, INSPEC,
Kluwer journals, LexisNexis Statistical Universe, ProQuest Historical Newspapers,
PsycINFO, SciFinder Scholar and Wiley InterScience journals.
UBC Library also revised the reciprocal interlibrary loan agreement with Interlink
public libraries in the Lower Mainland.
Community Access
Visits outside the Lower Mainland by the University Librarian and Irving K. Barber
continued to be an important way of informing communities beyond UBC about the
mandate and activities of the Irving K. Barber Learning Centre and its partnership
with UBC Library. Providing access to the Library's rich collection of resources and services for the citizens of British Columbia is one of the pillars of the Library's strategic
vision, and the Irving K. Barber Learning Centre is pivotal in this outreach initiative.
The visits and discussions across B.C. helped determine how the Centre could best
serve the needs of users throughout the province. A report on these visits has been
distributed and feedback is being sought regarding the development of programs and
services for the Learning Centre. Thus far, recommendations from community groups
have focused on improving access to information resources and support for areas
such as business development and education.
During the past year, the Irving K. Barber Learning Centre continued to offer webcasts
of events, including the visit of His Holiness the XfV Dalai Lama. This featured an
honorary degree ceremony and keynote address at the Chan Centre. Also webcast was
a roundtable dialogue between the Dalai Lama and fellow Nobel Laureates Archbishop
Desmond Tutu and Professor Shirin Ebadi, along with Rabbi Zalman Schachter-Sha-
lomi and Dr. Jo-ann Archibald of the First Nations community. The roundtable was
moderated by Bishop Michael Ingham of the Diocese of New Westminster.
Other webcast events included the George Woodcock Memorial Lecture (co-sponsored
by UBC's Program in Canadian Studies) entitled Civil and Uncivil Society and delivered
by J. Edward Chamberlin, a former Vancouverite and current University Professor of
English and Comparative Literature at the University of Toronto; a musical performance from the S.K. Lee Enchanted Evening Concert Series; and an interactive public
forum on diabetes research in conjunction with the Faculty of Medicine and the
Canadian Diabetes Association.
Funding for the digitization of BC Reports was provided by the Notary Foundation of
the Society of Notaries Public of B.C., with additional support from the British Columbia Courthouse Library Society, UBC Law Library and UBC Archives. This project will be
completed and publicly available by January 2006.
Report of the University Librarian to the Senate   21 Community and Internationalization
The Library also sponsored the W. Kaye Lamb Lecture to honour Mr. Lamb, whose
titles included University Librarian at UBC, Provincial Librarian and Archivist of British Columbia, and Dominion Archivist and National Librarian of Canada. The timely
lecture, entitled Roles and Responsibilities of Major Canadian Archives and Libraries
in the Emerging Social, Political and Technological Environment, was delivered by Ian
Wilson, the current Librarian and Archivist of Canada.
The Faculty of Medicine undergraduate distributed education program began in
Fall 2004 with students starting studies at the University of Victoria and the University of Northern British Columbia in January 2005. Working collaboratively with
staff at these sites, UBC Library ensured that the needed curriculum resources were
available through print reserve and e-reserve collections, negotiated extensions to
e-resource licenses, extended the CISTI loan agreement and ensured adequate document delivery procedures were in place. Student orientation included instruction
on how to access UBC Library at a distance as well as connecting with library staff
and services at the distributed sites. UBC librarians provided a training program
for library staff and faculty at the partner sites, and a website was developed to
facilitate collaboration amongst the three institutions' libraries. Planning continues regarding the development of programs for collaborative virtual reference and
information literacy.
The Library renewed its agreements with the Provincial Health Services Authority, Vancouver Hospital, Providence Health Care and Children's & Women's Health
Centre of British Columbia regarding collaborative database licensing. The Library
participated on the Request for Proposal and Business Plan working groups, along
with other members of the library community and the BC Academic Health Council,
to expand access to electronic resources for health sciences students, faculty and
professionals in British Columbia. A one-time funding award was received from the
Ministry of Health to facilitate the participation of health authorities; governance
and funding models are being developed.
The Library, in collaboration with the Alma Mater Society, successfully repeated the
Food for Fines program in November 2004, which is held to support the Greater Vancouver Food Bank. This program resulted in the collection of 62 boxes of food, while
fines totalling more than $4,300 were waived.
As part of Asian Heritage Month, the Asian Library hosted an open house, called
ExplorASIAN, in April 2004. Librarians demonstrated various databases and conducted tours. The event was a community collaboration, featuring dance and music
along with displays from the many cultures represented in the Asian Library.
22   Report of the University Librarian to the Senate Other community events included Robson Square Library collaborating with the UBC
Bookstore to host the Robson Square Reading Series. Meanwhile, education librarians
participated in the BC Teacher-Librarians' conference by presenting information on
web resources, focusing on free-versus-fee services and the development of criteria to
determine the validity and quality of information resources.
International Initiatives
Many local, national and international organizations and institutions are interested
in the activities and strategic plans of UBC Library and visit the Library to discuss
various initiatives. During this reporting period, UBC Library welcomed senior
administrators from many institutions, including: Brock University, St. Catharines;
the Chinese Historical Society of America, San Francisco; the Chinese University of
Hong Kong; Daegu University, Korea; East China Normal University; Foreign Affairs
& Overseas Chinese Affairs of Kaiping City, China; Fudan University, China; Guangdong Local Chronicle Office, China; National Sciences and Technology Library, China;
Office of Chorography of the Dongguan Municipal People's Government, China;
Peking University, China; Renmin University of China; Sungkonghoe University,
Korea; the University of California, Berkeley; the University of California, Los Angeles;
the University of Hong Kong; the University of Melbourne Library; the University of
New South Wales, Australia; the University of Queensland, Australia; the University
of Tokyo; University of the Witwatersrand, Johannesburg; Wuyi University, China;
Xinjiang University, China; and Yukon College.
UBC Library was involved in a number of international initiatives, including a trip to
China to learn about local archival materials and to create awareness of research and
the website of historical Chinese-language materials in B.C. UBC Library was selected
as the new home for the Pacific Rim Digital Library Alliance Secretariat (PRDLA) for
2005/06-2008/09, assuming this responsibility from the University of Hong Kong.
As part of this responsibility, the University Librarian assumes the Chair of the PRDLA
Steering Committee. UBC Library also continued to participate in PRDLA's Metadata
Project Management Database Registry task group. Such collaboration, and UBC's
continued involvement in the Universitas 21 network, will challenge the Library to
become increasingly global in its approach and to increase its participation on provincial, national and international fronts.
Music Library staff were heavily involved with organizing the Music Library
Association Conference, which brought music librarians to Vancouver from all over
North America.
Report of the University Librarian to the Senate   23 Community and Internationalization
UBC Library hosted the Pacific Northwest Forestry Librarians meeting in Fall 2004.
MacMillan Library staff participated in the development of the International Union
of Forestry Resources Online Directory.
Friends, Donors and Alumni
UBC Library continued to receive excellent support from its friends, donors and
alumni. The Library is committed to reaching users at UBC and in the broader community, and its reputation as a pre-eminent research library is enhanced by the
support it receives from its many constituents. This support was a valuable source
of funding and inspiration, as Library friends - including alumni, parents, students,
faculty, staff, companies and other sources - provided nearly 2,500 gifts.
A telephone campaign focused on the parents of UBC students resulted in contributions totalling more than $83,000. The money was used to support projects such as
the Wireless Library @ UBC and the Library's various endowments. Other popular
areas for support included the Library Gift in Kind Fund, UBC Library Collection
Enrichment Fund and the Harry Hawthorn Foundation Endowment.
Gifts-in-kind play an important role in the development of the Library's collection.
While these gifts are far too numerous to list, one of the highlights was the Dr. CE.
Dolman Collection of more than 400 books on infectious diseases. This collection
ranges from the 16th to the 20th centuries, and includes a number of rare British
and colonial government reports that are important in the study of medical mapping. This remarkable gift was acquired for the Woodward Memorial Room. The
Estate of John Brockington, who was the head of UBC's theatre department for 22
years, donated a collection consisting of 1,959 videotapes, DVDs and compact discs
of operas, Broadway musicals and vocal recitals. Other generous gifts-in-kind were
received from donors including George Wallace Bluman, the Japan Publications
Trading Co., Ronald Rothwell, Jacqueline Tupper, Caroline Warner and Anne Whitla.
In honour of Diana Cooper, a long-service reference librarian at UBC Library, the
Diana M. Cooper Endowment Fund was established. Ms. Cooper worked in the Fine
Arts Division from 1965 until 2004, and contributed greatly to the development of
the fine arts collection. Income from the endowment fund is used to buy materials
supporting the study of creative and/or fine arts.
24   Report of the University Librarian to the Senate Future Directions
During 2004/05, the Library introduced a number of major changes,
all with the intent of improving services and resources for the
Library's community of users. Undoubtedly the next year will bring
more of the same.
There are a number of important goals on our horizon
for the next reporting period, including the opening of
phase one of the Irving K. Barber Learning Centre, preparation for the construction of phase two and the continued
implementation of our 2004-2007 strategic plan. As we
undertake these activities and many more, I am confident that the Library's past successes will help inform our
approach to future challenges.
Vision Statement: The UBC Library
will be a provincial, national and
international leader in the development,
provision and delivery of outstanding
information resources and services
that are essential to learning, research
and the creation of knowledge at UBC
and beyond.
Furthering Learning and Research
2004-2007, p.4
However, new initiatives require adequate support. With
the growth in UBC's research and learning activities come
increased demands on the Library's collections and services.
Without a first-class library, UBC will be hard pressed to
maintain its international stature and recognition as a
successful research-intensive university.
While new sources of funds have emerged over the past few
years (e.g. indirect costs of research, increased tuition revenue), the Library's allocation of these monies has stayed the
same or decreased. For example, in 2002/03, UBC received
$13.75 million for indirect costs of research. Of that amount,
$647,000 was allocated to the Library. Since then, the overall funding for indirect costs of research received by UBC
has risen by about 24% to $17.1 million, while UBC Library's
allocation has remained at approximately $600,000.
Report of the University Librarian to the Senate   25 Future Directions
The Library is also serving a growing student population. With the planned opening
of UBC Okanagan in September 2005, UBC's total student population is projected to
increase by more than 3,000. The acquisitions budget for UBC Okanagan Library is
less than that which was provided for the Okanagan University College Library. As a
result, UBC Vancouver will need to help UBC Okanagan meet the information needs
of its users, while UBC Vancouver grapples with meeting the needs of its growing user
population with no funding increase. It appears that the budgetary pressure on the
Library will only continue to grow.
With the opening of phase one of the Irving K. Barber Learning Centre, UBC Library is
poised to expand its services to users at UBC and throughout B.C. As Mr. Barber notes
in the Centre's Statement of Purpose and Charter of Principles, the facility is a "21st-
century learning centre for British Columbians and, indeed, the world." The support
received thus far - such as the provincial government's annual provision of $1 million
in targeted funding to support the Learning Centre's goals and the annual matching
funds promised by UBC - is much appreciated. But given the Centre's broad mandate
and the increased demand resulting from UBC's growth in research activities and a
larger student population, further funding will be necessary to enable the Learning
Centre to partner with the Library to improve services for UBC and B.C. communities
in a timely and effective manner.
Mr. Barber's ongoing support continues to be invaluable. His donation of more than
$20 million - granted in 2002 and complemented by funding from UBC and the
provincial government - has enabled the construction of the Irving K. Barber Learning Centre. Then, in Fall 2004, Mr. Barber endowed $3 million to establish the Irving
K. Barber Learning Centre Interface Program. The revenue from this endowment will
help ensure that the innovative activities undertaken at the Irving K. Barber School of
Arts and Sciences at UBC Okanagan as well as elsewhere across B.C. are publicized and
used to encourage creativity in B.C. and beyond.
These and other efforts highlight the ways in which UBC Library and the Irving K.
Barber Learning Centre are supporting the goals of Trek 2010, UBC's strategic plan. As
that document's vision notes, "The University of British Columbia, aspiring to be one
of the world's best universities, will prepare students to become exceptional global
citizens, promote the values of a civil and sustainable society, and conduct outstanding research to serve the people of British Columbia, Canada and the world." As the
Library and Learning Centre continue to promote lifelong learning and reach out to
communities both near and far, they are helping make this vision a reality.
26   Report of the University Librarian to the Senate Appendix A
Library Staff
(April l, 2004 - March 31, 2005)
During the reporting period the Library's staff complement (including
GPOF and non-GPOF budget positions) of full-time equivalent (FTE) positions consisted of 73.15 librarians, 20.01 management & professional (M&P) staff, and 180.80
support staff for a total of 273.96 FTE positions. This figure compares with a total of
285.39 FTE positions in 2003/04, and represents an overall decrease of about 4%. In
addition, the Library's student and temporary hourly staff complement totalled 35.63
FTE positions. The total FTE positions in 2003/04 was 324.69 and in 2004/05 was
309.59, a decrease of 4.65%.
Staff members who retired or who took early retirement: Seonaid Lamb - Humanities and Social Sciences; Helen Lo - Asian Library; Jennifer Rogers - Technical Services.
Library staff joining the 25 Year Club or Quarter Century Club: Keith Bunnell, Puran
Gill, Seonaid Lamb, Debbie Lim, Anne Miele, Mary Mitchell, Brian Owen, Francis Wong,
Winnie Wong and Suzan Zagar.
Library staff joining the 35 Year Club or Quarter Century Club - Tempus Fugit (35
years): Janice Austin, Marlene Hamakawa, Judy Lee, Susanne Lester, Mary Luebbe,
Richard Moore, Leona Polonich, Beverly Richards, Karen Shaw, Jane Shinn and Richard
Welch.
New appointments, extensions of appointments or changes in appointment: Ryan
Allworth, appointed as term Reference Librarian, David Lam Management Research
Library; Susan Atkey, appointed as term eHelp Virtual Reference Librarian, Irving K.
Barber Learning Centre; Darrell Bailie, appointed as Acting Manager, Library Information Systems & Technology; Carolyn Casenas, appointed as term Project Archivist, Rare
Books and Special Collections; Yvonne Chan, appointed as Web Coordinator, Library
Information Systems & Technology; Catharine Chang, appointed as Manager, Human
Resources and Organizational Development, Administration; Alan Doyle, extended as
term Archivist, University Archives; Ann Doyle, granted study leave for one year; Mela-
nie Eng, appointed as Senior Executive Assistant, University Librarian's Office; Paula
Farrar, appointed as term Reference Librarian, Science and Engineering; Margaret
Friesen, appointed as Head, Humanities and Social Sciences (term); Lynne Gamache,
appointed as Acting Head, Xwi7xwa Library; Ellen George, extended as term Reference
Librarian, Humanities and Social Sciences; Dan Heino, returned from leave; Kathryn
Hornby, granted study leave for two years; Katherine Kalsbeek, appointed as Reference,
Literature and Conservation and Map Librarian, Rare Books and Special Collections;
Amber Lannon, started maternity leave for one year; Teresa Lee, appointed as term
Report of the University Librarian to the Senate   27 Appendix A
Librarian, Woodward Biomedical Library and term Librarian, Humanities and Social
Sciences; Kevin Lindstrom, extended as Acting Head, Science and Engineering; Gary
Liu, appointed as term User Services Advisor, Library Information Systems & Technology; Jo-Anne Naslund, granted study leave for six months; Anne O'Shea, appointed as
term eHelp Virtual Reference Librarian, Irving K. Barber Learning Centre; Lucia Park,
extended as part-time term Reference Librarian, Asian Library; Celeste Pelc, appointed
as term Acting Director, Human Resources, Administration; Leeane Romaine, extended
as part-time term Reference Librarian, Humanities and Social Sciences; Leeta Sokalski,
appointed as Office and Circulation Manager, Main Library; Bonita Stableford, returned
from leave; Deborah Taylor, appointed as Human Resources and Payroll Coordinator,
Administration; Tricia Yu, appointed as Librarian, Eric Hamber Library; Megan Zands-
tra, appointed as term Reference Librarian, Humanities and Social Sciences.
New or reconfigured positions: Coordinator, UBCO Transition (Library, term); Director of Development, Administration; Digital Initiatives Librarian, University Archives;
eHelp Virtual Reference Librarian, Irving K. Barber Learning Centre; HR and Organizational Development Manager, Administration; HR and Payroll Coordinator, Administration; Library Information Systems & Technology Manager, Administration; Office
and Circulation Manager, Main Library; Science Collections Librarian, Collections;
Secretary, Administration; Senior Executive Assistant, University Librarian's Office;
University Records Manager, University Archives.
Staff members who moved to other departments: Kenny Chow to UBC Financial
Services, Trust Accounting; Kele Fleming to Office of Learning Technology.
Heads of branches and divisions: Asian Library - Eleanor Yuen; Borrower Services -
Leonora Crema; David Lam Management Research Library and UBC Library at Robson
Square - Jan Wallace; Education Library - Christopher Ball; Humanities and Social
Sciences - Margaret Friesen (term); Information Services - Martha Whitehead (until
July 2004); Law Library - Sandra Wilkins; Music Library - Kirsten Walsh; Rare Books
and Special Collections - Ralph Stanton; Science and Engineering - Kevin Lindstrom
(acting); Technical Services - Maniam Madewan; University Archives - Chris Hives;
Woodward Biomedical Library - Rita Dahlie.
Library Administrative Group: University Librarian - Catherine Quinlan (chair);
Assistant University Librarian, Arts, Humanities and Social Sciences - Tim Atkinson;
Assistant University Librarian, Collections and Technical Services - Janice Kreider;
Assistant University Librarian, Professional Schools and Operations - Sandra Wilkins
(term); Assistant University Librarian, Science Libraries - Lea Starr; Facilities, Finance
and Budget Manager - Darrell Bailie; Human Resources Director - Deborah Austin;
Special Projects Administrator - Dwight Tanner; Systems Manager - Brian Owen (until
August 2004).
28   Report of the University Librarian to the Senate Appendix B
Library Statistical Summary 2004 - 2005
Collections
Total Volumes1 5,068,686
Volumes Added 20052 316,121
Current Subscriptions 51,553
Microforms 5,062,390
Electronic resources3 41,333
Services
Total Recorded Use of Library Resources 3,856,268
Document Delivery (Internal)4 22,409
Interlibrary Loan - Lending4 24,718
Interlibrary Loan - Borrowing4 23,666
Instruction Classes/Orientation - Number of Sessions 1,280
Instruction Classes/Orientation - Number of Participants 24,068
Total Questions Answered 245,433
Reference Questions 133,077
Directional Questions 112,356
Staff (fte)
Librarians 73.15
Management and Professional (M&P) 20.01
Support Staff 180.80
Subtotal 273.96
Student 35.63
Total FTE All Staff 309.59
1 Includes Volumes Added 2005
includes 230,605 e-books
3 Databases, e-journals, CD-ROMs, numeric files (excludes e-books)
4 Included in Total Recorded Use of Library Resources
Report of the University Librarian to the Senate   29 Appendix C
Growth of Collections
Volumes1
Serial Subscriptions2
Other Formats:
Archives (meters)
Artifacts
Audio (cassettes, CDs, LPs)
Cartographic
Electronic resources:
Bibliographic and
full-text databases
CD-ROMs
E-books
E-journals3
Numeric databases:
sets (913), files (9,847)
Total electronic resources4
Film and video:
Graphic (photographs, pictures, etc.)
Microforms:
Microfiche (incl. mcard, mprint)
Microfilm
Total microforms
March 31,2004
Growth
March 31,2005
4,752,565
316,121
5,068,686
46,695
4,257
50,952
3,642
17
3,659
1,826
0
1,826
81,744
1,083
82,827
206,917
647
207,564
531
3,766
0
22,082
7,268
33,647
70
252
230,605
4,785
2,579
238,291
601
4,018
230,605
26,867
9,847
271,938
12,775
552
13,327
487,087
150
487,237
4,909,652
27,335
4,936,987
124,492
911
125,403
5,034,144
28,246
5,062,390
1 Includes 230,605 e-books
2 Includes print, electronic, standing orders, monographic series, memberships
3 E-journals included in serials above
4 Includes 230,605 e-books
30   Report of the University Librarian to the Senate Appendix D
Library Expenditures
Library Operating Expenditures
(Fiscal Years April - March)
Salaries Gross
Year & Wages %       Collections %       Binding % Other %    Expenditure
1999/00 13,870,137 49.61 11,666,649 41.73 164,438 0.59 2,259,511 8.08 27,960,735
2000/01 14,127,769 48.31 11,973,519 40.95 205,260 0.70 2,934,980 10.04 29,241,528
2001/02 15,071,483 45.13 13,462,749 40.31 189,571 0.57 4,671,900 13.99 33,395,703
2002/03 15,475,493 47.53 13,484,356 41.42 186,937 0.57 3,409,498 10.47 32,556,284
2003/04 15,239,447 45.72 14,427,449 43.29 176,511 0.53 3,487,222 10.46 33,330,629
2004/05 14,549,770 45.15 14,256,384 44.24 183,579 0.57 3,234,138 10.04 32,223,871
From 1999/00 to 2000/01, only expenditures from the Library's GPOF budget were
included in the above. Excluded were:
1  Faculty of Commerce expenditures in support of the David Lam Library
1  Fee for Service
1  Grant, Proj ect and Trust Funds
1  Expenditures for library materials by other campus units, for example
departmental reading rooms
From 2001/02 all sources of funds are included except benefits paid through the
central UBC benefits project grant.
"Other" expenditures include non-recurring costs that vary considerably from year to
year. In 2001/02, $879,764 was spent on the Chapman Learning Commons.
Report of the University Librarian to the Senate   31 Appendix E
Donor and Gift Recognition
Donations
UBC Library continued to foster relationships
with alumni, friends, parents, students, faculty,
staff, foundations, government, corporations and
other groups. Together, these donors made 2,420
gifts to the Library in the 2004/05 fiscal year,
totalling $1,076,562.
Gifts-in-kind contribute directly to the Library's
academic mission. They enhance and expand the
Library's collections, fill gaps in journal back-runs,
replace out-of-print titles and provide resources in
specialized areas. During the 2004/05 fiscal year,
UBC Library received 105 gifts-in-kind donations.
Irving K. Barber Learning Centre
Gifts ranged from gifts-in-kind to cash donations or pledges towards endowments or Library
projects. With the support of many donors, the
Library was able to improve services and collections and support UBC's goal of being one of the
best universities in the world (Trek 2010). The
Library is extremely grateful for the continued
interest and support of its many Friends.
Gifts-in-Kind
Throughout its history, the Library has benefited
immensely from generous donations of gifts-in-
kind from the public, faculty, staff and students.
We have made every effort to ensure the
accuracy of the list of donations received
between April 1, 2004 and March 31,
2005. Please direct any inquiries to
the Library's Development Office at
604-822-8926.
Phase one of the Irving K. Barber Learning Centre,
scheduled for its official opening in Fall 2005,
will feature wireless internet access, Canada's first
library installation of an automated storage and
retrieval system, a fireproof and climate-controlled
vault for rare and valuable collections, and other
innovations that support access to a wealth of
knowledge for all British Columbians. During this
reporting period, Mr. Barber established the Irving
K. Barber Learning Centre Interface Program with a
$3-million endowment.
Alumni Appeals
Parents of UBC students continued to give generously to the Library during 2004/05. Campaigns
conducted by mail and telephone raised a total
of $103,444, and the money was used to support
projects such as the Wireless Library @ UBC, which
aims to expand the wireless environment first
implemented in the Chapman Learning Commons
in Main Library.
A second campus-wide mailing in January 2005
focused on raising funds for two projects: the
Wireless Library @ UBC and the Collection Endowment Fund. Nearly $24,000 was raised by the end
of the fiscal year.
32   Report of the University Librarian to the Senate Friends of the
Library 2004/05
The following donors
generously contributed gifts
between April 1, 2004 and
March 31, 2005.
President's Circle
($250,000 and above)
Dr. Irving K. Barber
Duke Energy Corporation
Dr. Colin H. Slim
The Sutherland Foundation
Weyerhauser Company Inc.
Chancellor's Circle
($25,000 to $249,999)
Dr. Ivan Avakumovic
BC Society of Landscape
Architects
Mr. W. Thomas Brown
Dr. George Bluman
Mr. J. Erik de Bruijn
Dr. Michael Bullock
The Estate of Arthur
Harvey Burt
Dr. John Dolman
Dr. Peter J. Dolman
Dr. Neil Guppy
Mr. Jim Hamm
Ms. Elizabeth Hawkins
Dr. Ronald Jobe
Mr. Derek Lukin Johnston
Mrs. Anne Kaplan
Dr. Roy Akira Miki
Ms. Jennifer Roosma
Dr. John Stainer
Mr. Philip Thomas
Mr. Bryce Waters
Wesbrook Society
($1,000 to $24,999)
Ms. Carolyn Affleck
Dr. Michael M. Ames
Mr. Bob Atkinson
Mr. Darrell Bailie
Ms. Pegeen Brennan
The Estate of John Brockington
Dr. Michael S. Davies
Mr. Kim Everest
Mr. George TH. Fuller
Dr. Joseph Gardner
Ms. Brigita Grazys
H.E.Woolleylnc.
Mr. Donald Heth
Ms. Susan Hidaka
Dr. Donald O. Hodgins
Mrs. Sandra Hodgins
Ms. Caroline Hori
Japan Publications
Trading Co. Ltd.
Mr. Nicholas C Kendall
Dr. Robert W. Kennedy
Dr. Joy Kogawa
Ms. Ruth Koyama
Mrs. Jean Graham Lane
Ms. Denny Lang
Mr. Peter Lau
Mr. John Leathley
The Estate of Charles
Herbert Little
Dr. Lome Kenneth Massey
Ms. Blanche Mende
The Estate of Eleanor
Brown Mercer
Michael Asner Consulting
Dr. Richard J. Pearson
Mrs. Anne B. Piternick
Mrs. R. Elaine Polglase
Ms. Catherine Quinlan
Mr. B. Richardson
Dr. J. Lewis Robinson
The Roland Whittaker
Charitable Trust
Mr. Ronald Rothwell
Mrs. Doris Shadbolt
Mrs. Mona Stokes
Dr. Mary Alice Sutter
Ms. Jennie Tarabulus
Mrs. Jacqueline Tupper
United Way of the
Lower Mainland
Ms. Caroline Warner
Mrs. Anne Whitla
Ms. Sandra Wilkins
Report of the University Librarian to the Senate   33 Appendix E
Friends of the Library
($250-$999)
Mr. Charles A. Aird
Mr. Gordon R. Ashworth
Mr. Malkit Athwal
Dr. Tony L.S. Au
Mrs. Diane M. Auld
Mrs. Mary Austin
Mr. Arnold E. Badke
Mrs. Kristin Baillie
Bank of Montreal Matching
Gifts Program
Mr. Keith Bepple
Dr. Guillermo R. Beristain
Mr. David Best
Dr. Emil G. Bjamason
Ms. Gladys Blunden
Dr. Laurence L. Bongie
Mrs. Amy Boparai
Dr. Charles B. Bourne
Mr. Lindsay Brack
Mr. Harnek Brar
Ms. Barbara C Brett
Mr. James B. Buchanan
Mr. Robert A. Byers
Mr. Frederick W. Cadman
Ms. Yin Case
Mr. Albert Chan
Mr. Man Ming Chan
Ms. Wai Ling Chan
Mrs. Woon Hing Chan
Ms. Shih-Lin Chang
Mr. Steven Chang
Mrs. Vivian Chang
Chartek Consultants Ltd.
Mr. Jason Cheek
Mr. Patrick Y.C. Cheng
Mr. Vincent Cheu
Ms. Anita Cheung
Mrs. Dorothy Y. Chiou
Dr. Peter Tsz-Lung Choi
Mr. Michael K.S. Chong
Mr. Tennyson Choo
Mr. Kenneth Ting-Kui Chow
Dr. John M. Clarke
Dr. Maurice J.Y. Clement
Ms. Debra Collis-Armstrong
Mr. Chris Colon
Mrs. Sherry L. Copeland
Mr. Richard E. Copley
Dr. Marion B. Coulter-Mackie
Ms. Ellen J. Courtney
Dr. Ralph C. Croizier
Mrs. Rosemary Cunningham
Dr. Rita M. Dahlke
Dr. Bruce P. Dancik
Mrs. Moira E. Dawson
Mr. Patrick Deer
Mr. Michael D. Deildal
Mrs. Dorothy Delong
Dr. Edward Derworiz
Dr. Indrajit D. Desai
Dr. Peter Desai
Mr. Peter Dewaal
Mr. Geza Diergardt
Mr. Thomas D. Dixon
Ms. Tamara Donovan
Mrs. Sylvie Doyon
Mr. Jan J. Drent
Mrs. Mary L. Drescher
Mrs. Barb Dumont
Mr. Patrick J. Dunn
Dure Meadow Farms
Dr. William M. Elliott
Mr. A. William Everett
Mrs. Eliana Faedo
Mrs. Nassreen Filsoof
Ms. Penny Fine
Miss Margaret Fitch
Fitzhenry & Whiteside Ltd.
Dr. Ellen F. Foulkes
Mr. Richard D. French
Ms. Margaret Friesen
Ms. Andrea Szametz De Ga
Ms. Karen Genoway
Ms. Donna Gerlinsky
Dr. T. Dean Gerry
Dr. Kenneth Gin
Mr. Paul Goldman
Mr. James H. Goulden
Mr. Stephen Graham
Ms. Joyce M. Gram
Mrs. Arsenia Guerra
Mr. Lawrence Guiness
Mr. Theodore Haimberger
Mr. Lome Hamade
Mrs. Mindy Hardiman
Mrs. Vivian Hartley
Mr. John Hasko
Mr. Richard Heilman
Mrs. Sukhdev Heir
Mr. Bob Herath
Mr. I. R. Hill
Dr. Leonidas E. Hill
Ms. Wai Kan Ho
Mrs. Lillian V. Holeton
Dr. Joan L. Holman
Mr. Gerry Hopkins
Mr. Charles A. Hou
Mrs. Karen J. Howay
Mr. Chao T. Hsu
Mr. Hubert Wen-ho Hu
Ms. Alison P. Hughes
Mr. David Hung
Mr. Kun-Fu Hung
Ms. Valerie Hussey
I. Belenkie Professional
Corporation
Mr. Oscar Illanes
Dr. Riivo lives
Ms. Catherine Imrie
Dr. Donald G. Ivey
Mrs. Peggy Iwama
Mr. Klaus Jacoby
Mr. Faizel Jaffer
Dr. Patricia L. Johnson
Mr. Terry L. Johnston
KCB Industries Ltd.
Dr. Sharon E. Kahn
Dr. Joan Shung C. Kam
Mr. Man Kam
Ms. Ynez Kates
Mr. N.Jeff Keate
Ms. Debra Kee
Dr. Jeong-Bon Kim
Mr. Nam H. Kim
Dr. David G. Kirkpatrick
Ms. Anne B. Kober
Ms. Sylvia Kurata
Mr. David Kwan
Dr. Sam T.M. Kwauk
Mrs. Ceinwen Lacusta
Ms. Linda Lai
Mr. Michael Laine
Mr. Donald Laishley
Dr. Robert F. Lane
Mr. Keith Lau
34   Report of the University Librarian to the Senate Mr. Sui P. Lau
Mrs. Cecelia Lavoie
Dr. Paul H. Leblond
Mr. Leonard Lee
Mrs. Lynn Leinweber
Mr. Bruce Lemire-Elmore
Mrs. Barbara J. Lemon
Mr. James T.K. Leung
Mr. Michael Leung
Mr. Kit Liang
Mrs. Margaret Lin
Mr. Charles Loo
Mr. Robert Lornie
Mr. Conroy Lum
Mrs. Cheryl A. Lumley
Ms. Joanne Lysyk
Ms. Sharon MacGregor
Miss Karen L. MacWilliam
Mrs. Elizabeth McKeever
Mr. Robert McLaren
Mrs. Anne McLeod
Mr. John G.F. McLeod
Mrs. Kathy McRae
Mrs. Hillary Maile
Mr. Simon Mak
Dr. NizarMakan
Miss Nora Mark
Mr. Dennis G. Marr
Mrs. Judy Martin
Dr. Michael D. Mason
Mrs. Marguerite Joan Mastalir
Mr. Paul S. Masulis
Mr. Sohen Mehat
Dr. Kay Meier
Mr. Peter Mesard
Mr. Tyrone Mills
Mrs. Anne Millyard
Ms. Carolyn Moore
Mr. Dale Nagata
Mr. John E. Newton
Mr. Leslie Ng
Mrs. Cindy Ng-Haing
Mrs. Amy M.S. Ngan
Mrs. Kathleen M. Nichol
Miss Inger Novik
Mr. James Olsson
Mr. John O'Meara
Mr. Nicholas E. Omelusik
Dr. James M. Orr
Mr. Jonathan Pagtakhan
Mr. Chae Park
Dr. Edwin Parker
Mr. John T. Parker
Dr. Jaime Penfold
Dr. Maurice Perkins
Mr. James N. Pike
Ms. Yan Yan Poon
Mr. Patrice Pothier
Mr. John L. Price
Dr. David Psutka
Dr. Edwin G. Pulleyblank
Mrs. Jadranka Radic
Raincoast Books Distribution
Mr. Fred Ramsay
Mrs. Florence Reinhardt
Dr. Peter Richards Inc.
Dr. Laurence R. Ricou
Miss Viola Ringle
Mr. Alan Robinson
Dr. Stuart Robson
Dr. Lilah Rossi
Dr. Robert Rothwell
Ms. Sally Rothwell
Dr. Patricia Roy
Dr. Catherine Rublee Inc.
Mrs. Monica Russell
Mr. Robert N. Russell
Mr. Ralph Sanchez
Ms. Jacqueline Schach
Dr. Justin O. Schmidt
Mr. Walter Schneider
Dr. Janis Scholey
Dr. Gunther Schrack
Mr. Norman Sherman
Dr. Terry Shumborski
Mr. Michael Si
Mr. Lai Siew
Mr. J. Fred Sigurjonsson
Mrs. Sheila Skipsey
Dr. W. David Small
Dr. Deirdre D. Smith
Song's Dollar Store
Mr. Mark Stanley
Reverend Beverley Stewart
Mr. Timothy Suen
Surtek
Mr. Paul J. Sutherland
Dr. David E.N. Tait
Mr. Donald J. Taylor
Ms. Lynn Taylor
Mr. Joe Tee
Telus Corporation
Ms. Charmaine To
Mr. Colin Topley
Triple D Holdings
Mr. David T. Truelove
Mr. Steven Tse
Mr. Robin S. Uren
Mrs. Rosemary Vass
Ms. Elide Volpiana
Dr. Stanko Vuksic
Mrs. Teiko Walsh
Mrs. Pamela Walton
Watson Young Interiors Inc.
Mrs. Gillian Weld
Western Pacific Trading
& Recycling Ltd.
Mr. Edward Wilkinson
Mr. Ken Williams
Mrs. Margaret Wong
Ms. Francis Woodward
Mr. Jack J. Wu
Mrs. May Yau
Mr. Matthias Yeung
Mrs. Heh-ling Ying
Ms. Elizabeth H.W. Yip
Mr. Howard Young
Mrs. Elaine Yu
Mrs. Hilda Yu
Mr. Gerard Yuskauskas
Report of the University Librarian to the Senate   35 Appendix F
Grant Funding
With increasing costs in all budgetary sectors, grants play an increasingly important
role in funding services and projects that
would otherwise be beyond the Library's
means. Benefits from successful applications during 2004/05 include:
B.C. Ministry of Advanced
Education
Minor Capital Projects
$399,743 for compact shelving projects
$32,700 for Law Library renovations
Networks of Centres of Excellence,
Information Infrastructure
$6,471 to support reference assistance in the
life sciences
Sutherland Foundation
$100,082 for continued support of the Electronic Reference Project
University of British Columbia
Academic Equipment Fund
$150,000 for the replacement of equipment
and furniture.
Teaching and Learning Enhancement Fund
$56,807 for the Electronic Reference Project
36   Report of the University Librarian to the Senate Acknowledgement
/ would like to thank the many contributors to this report
and those who aided in its development and production.
Catherine Quinlan
University Librarian
Editor
Glenn Drexhage
Design
kube Communication Design Inc.
Printing
Benwell Atkins
Published By
The University of British Columbia Library
The Irving K. Barber Learning Centre
1961 East Mall
Vancouver, British Columbia
Canada
v6t izi
January 2006 our Ninetieth Year

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