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Report of the University Librarian to the Senate 2010-12

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to the Senate
01 Message from the
University Librarian
03 People
05 Learning and Research
13 Community and
17 Irving K. Barber
Learning Centre
21 Future Directions
22 A: Library Staff
24 B: Library Statistical Summary
2 5 C: The Digital Library
2 6 D: Growth of Collections
2 7 E: Library Expenditures
28 F: Friends of the Library and the
Irving K. Barber Learning Centre 2009/10
30 G: Grant Funding
Cover Image: "Butterflies,"from
Allgemeine Naturgeschichte fiir alle Stande.
www. library.u be. ca Message from the
University Librarian
Dear readers and lovers of libraries: welcome to the 2009/10 Report of
the University Librarian to the Senate. I am pleased to bring you up to
date on another eventful year for UBC Library
Ingrid Parent
University Librarian
This reporting period has been defined by some big
steps and promising developments. Most notably, in the
fall of 2009, the Library began to formulate a new strategic
plan. A steering committee helped lead the process, and
gathered input from staff, faculty and many other key
The result is a blueprint for UBC Library that will guide
the institution for the next five years (http://strategicplan., as well as a document that aligns with
Place and Promise, the strategic plan for UBC as a whole
( The Library's plan features
five strategic directions, all of which will be critical to our
organization's short- and long-term successes (for more
information please see page 06).
Report of the University Librarian to the Senate   oi Message from the University Librarian
Here, I want to focus briefly on one of those directions - Manage Collections in a
Digital Context. Since my arrival at UBC Library in July 2009, the digital agenda
has been one of my top priorities. To that end, a new position was created for the
Library, entitled Director of Digital Initiatives. The successful candidate for this
role will develop and oversee UBC Library's digital strategy and ensure that one of
the leading academic libraries in Canada continues to thrive as a 21st-century
institution. In addition, the importance of our digital efforts is illustrated in a new
Senate Report appendix that is entitled "The Digital Library" (for more information,
please see page 25).
Of course, this was also the Olympic year for British Columbia and for Canada,
and UBC and its Library eagerly participated in events to mark this historic
occasion. The Library was one of the key players in the Olympic Legacy Exhibit,
while cIRcle - UBC's digital repository - preserved UBC's intellectual output
related to the Games.
Since 2009,1 have also served as the President-elect for the International
Federation of Library Associations and Institutions (IFLA), which serves as the
global voice of the library and information profession. It is an honour to be
part of this important association, and to make linkages with UBC and other
Canadian institutions. I look forward to continuing to serve IFLA in 2011, when
I become its President for a two-year term.
Enjoy the Senate Report, and please let me know if you have comments or
questions about UBC Library and the Irving K. Barber Learning Centre.
<^yyy 7. (ayur-y
Ingrid Parent
University Librarian
02   Report of the University Librarian to the Senate People
UBC Library commits to being a respectful, healthy environment
that encourages leadership, collegiality diversity, individual growth
and opportunity.
UBC students in front of the
Administration building, 1953.
As the Library's new strategic plan developed, two
Associate University Librarian (AUL) roles were reconfigured,
resulting in the AUL, Library Systems and Information
Technology role focusing exclusively on technology.
Meanwhile, the AUL, Collections role assumed Library
Technical Services.
A full-time continuing position was created for a Director,
Library Digital Initiatives to provide stewardship and leadership for the Library's digital strategy and infrastructure.
A Director, Library Communications and Marketing position
was created to provide direction for activities including
strategic planning and implementation, media relations, and
internal and external communications.
Report of the University Librarian to the Senate   03 People
Students and sculptures on
Library lawn, 1957.
Training and Development/Health and Wellness
The continued work of the Library Assistant Think Tank was a priority. Thirteen
Library Assistants met to identify issues and recommend actions. Four areas of focus
were identified: foundational skills, position-specific skills, professional and personal
skills, and communication.
Bronwen Sprout was this year's recipient of the Diana Lukin Johnston Award, which
supports training and education for professional librarians. The Suzanne Dodson
Award, established to encourage the development of professional skills for Library
Assistants, was awarded to Lome Madgett. The UBC Library Employee Excellence
Award was presented to Sara McGillivray the Financial Processing Specialist.
UBC Library received funding, used jointly with three other University departments,
to support healthy workplace initiatives. More than too Library staff participated in
the events.
04   Report of the University Librarian to the Senate Learning and Research
Students'evolving needs demand that we deliver a responsive,
integrated program of services and create exceptional learning and
research environments.
A view from the Chapman Learning
Commons at the Irving K. Barber
Learning Centre.
During 2009/10, Library staff answered 171,587 questions
in person, by telephone, by e-mail or as part of the AskAway
program, a virtual reference consortium of B.C. libraries. On
the UBC Vancouver campus, Koerner Library and the Irving
K. Barber Learning Centre are the busiest branches, handling
about 54% of information services. UBC Okanagan Library
accounts for 10% and virtual reference services account for
about 9%.
Library staff presented 1,354 sessions on resources and
services to 34055 students, faculty and non-Library staff.
More than 10,156 students and faculty from the arts,
humanities and social sciences attended Library classes on
information literacy. Meanwhile, more than 10,538 from the
professional schools (business, education, law), and more
than 8,766 from the life sciences/sciences disciplines also
attended. In addition, more than 3,521 students enrolled in
Vista classes (previously WebCT). At UBC Okanagan, more
than 4595 students attended classes in the Library.
In-person Library visits totalled more than four million in
2009/10, including visits to the Learning Centre. More than
729,000 visitors used Koerner Library, nearly 621,000
used UBC Okanagan Library and nearly 535,000 used the
Learning Centre (excluding the south entrance, which does
not feature a gate counter). Virtual visits to the Library's
website totalled nearly 6.4 milllion.
Report of the University Librarian to the Senate   05 Learning and Research
Strategic planning
") 2010 - 201S
UBC Library's
five strategic
Shortly after Ingrid Parent arrived in the summer of 2009
as UBC's 14th University Librarian, she began to pursue a
new strategic plan for the Library. The timeframe was tight
- a five-year plan was to be completed within just a few
months, in order to support Place and Promise, the
strategic plan for UBC as a whole (see http://strategicplan. for more information).
Work began in fall 2009, led by the Associate University
Librarian for Planning and Community Relations, and a
16-member strategic plan steering committee. This
committee held focus groups and invited written input
from many contributors, including Library staff, UBC
faculty departments and Deans, students, community
members and several provincial library groups.
The resulting plan features Ave strategic directions: Enhance Student Learning;
Accelerate Research; Manage Collections in a Digital Context; Engage with
Community; and Create an Exceptional Work Environment. Like any plan, the
Library's strategic plan is a "living document" - a flexible guide that will be updated
periodically to reflect changing needs. For more information, see http://strategicplan.; for more on the goals for the next two years, please see page 21.
LibQUAL and Assessment
In March, UBC Library completed its third LibQUAL survey which assesses user
satisfaction at the Library's Vancouver branches (UBC Okanagan Library has
conducted two separate LibQUAL surveys).
Responses were received in equal numbers from respondents in the sciences
and non-sciences, with a gratifying response rate from undergraduates, graduate
students and faculty members.
Many of the findings were encouraging. Respondents gave the Library a rating of
81% in terms of overall quality of services, and an even higher grade for courteous
services and knowledgeable staff. Respondents were satisfied with the way they
are treated by staff, and pleased with how the Library enables them to be more
efficient in their academic pursuits. The percentage of respondents who use the
Library in-person has remained about the same as in 2007, but the frequency of
use decreased slightly due largely to enhanced access to e-resources.
06   Report of the University Librarian to the Senate Respondents continued to express concerns, however, about remote access from
home or office, and noted issues with navigating the Library website, finding e-journals
and e-books, and wayflnding inside Library buildings. The Irving K. Barber Learning
Centre has become a popular space for study and socializing, but respondents are
concerned about overcrowding and the lack of quiet space for individual study.
As in previous surveys, a number of collection gaps were identified, and additional
print and electronic materials were requested. Gaps in access to new equipment and
easy-to-use tools were also cited.
Theme teams - focusing on access, collections, customer service, space, and teaching
and learning - will recommend steps to address the issues raised in the LibQUAL survey.
Okanagan Campus
Growth dominated the Okanagan campus in 2009/10. The Meekison Student
Centre opened in the fall, enrolment grew by 10% to more than 6,100, and visits to
the Library grew by almost 15%.
Report of the University Librarian to the Senate   07 Learning and Research
There were space deficiencies across campus, including the Library. Though the
Student Centre launched the "collegium" model and introduced several informal
lounges and kitchens for commuting students, these new spaces failed to alleviate
the Library's acute space shortage. The Library responded with interim solutions
by extending weekend hours, offering late-night exam hours and installing sound-
dampening ceiling tiles to absorb noise.
Expanding the Library's space has become a priority for the President and Deputy
Vice-Chancellor. In December, the Library received executive approval for a capital
expansion. Planning began in earnest in the winter term and fundraising tops the
agenda for the upcoming year.
Strategic planning at the Library mirrored the efforts of UBC's Place and Promise, the
Okanagan campus's Strategic Action Plan and UBC Library. Key areas for the Okanagan
Library include enhancements to the student experience, service delivery collections
(especially digital works) and space.
Planning for a single-service point got underway with a visit to the University of
Alberta, which has implemented an innovative model. Meanwhile, two nursing
students conducted an environmental survey of their student peers within the
Library. The Library's "Green Team" has amassed a lengthy list of achievements and
become a model for sustainability and collaboration on campus.
Open Access Week was celebrated with an event dedicated to faculty publications in
open access journals. The well-attended session seeded the concept of a Centre
for Scholarly Communication for the Okanagan campus that promises to receive
approval in 2010/11.
Information Resources and Collections
UBC Library continued to add a broad range of resources to its holdings. The Library's
physical collections include more than six million volumes, more than 845,000 maps,
audio, video and graphic materials, and nearly 5.3 million microforms. In addition,
4000 books that had gone missing for various reasons were replaced during this
past year.
The transition of traditional print titles to online has vastly improved access to
resources and services. Last year the total full-text journal usage exceeded seven
million downloads, demonstrating the reach and appeal of Library e-collections.
For a comprehensive listing of the Library's physical and digital holdings, please see
Appendices B, C and D (pages 24-26).
08   Report of the University Librarian to the Senate Last year, the Library spent more than $10 million on e-resources. Some notable
digital acquisitions include:
1  A complete collection of more than 15 modules from the Adam Matthew collections;
■ Center for Research Libraries World Newspaper Archive;
■ Ethnographic Video;
1  GREENR online resource (Global Reference on the Environment, Energy and Natural
Resources, funding provided by UBC Okanagan Library);
■ Henry Stewart Talks - The Biomedical & Life Sciences Collection;
■ IBISWorld market research;
1  JSTOR Arts & Sciences VIII Collection;
1  MINT Global/ORBIS, which provide information on public and private companies;
■ National Index to Chinese Newspapers and Periodicals;
1  Oxford Handbooks Online, funding provided by UBC Okanagan Library.
UBC Library engaged a new vendor, YBP Library Services, to supply print and electronic
monographs for English-language materials.
In Place and Promise, UBC's strategic plan, one of the action items under the
commitment of Research Excellence is to "Develop a campus strategy for making
UBC research accessible in digital repositories, especially open access repositories."
UBC Library is proud to note that cIRcle, its open access digital repository
( continues to expand. Indeed, the collection grew to about
22,000 items from about 5,000 during the past year.
Other cIRcle highlights include:
■ UBC and the 2010 Olympic and Paralympic Games collection;
1  Outstanding student research, including more than 100 SEEDS Student Reports via
the Campus Sustainability Office;
1  Vancouver Institute lectures (270 audio recordings, the earliest from 1940, digitized
by University Archives);
1  B.C. Mine Reclamation Conference, 1977 to current (nearly 600 conference papers,
uploading and metadata creation thanks to Technical Services staff);
1  Atlas of British Columbia (1979 out-of-print edition from UBC Press);
■ Human adaptations on Cedar Mesa, Southeastern Utah (an unpublished
monograph by an Emeritus Professor from the UBC Department of Anthropology
and external co-authors).
A major technical upgrade of cIRcle's software resulted in enhanced statistics about
usage, an audio-visual streaming service, the ability to embargo items and more.
Report of the University Librarian to the Senate   09 Learning and Research
Rare Books and Special Collections
Rare Books and Special Collections (RBSC) loaned Jack Shadbolt manuscripts to the
Belkin Gallery for an exhibition, and also loaned an exceptional set of Renaissance
books for the exhibition of Leonardo da Vinci's anatomy sketches at the Vancouver
Art Gallery.
In July RBSC presented "Malcolm Lowry: an Exhibition to Celebrate his Centenary"
in conjunction with an international Malcolm Lowry Conference. It also led a project
along with Yosef Wosk, the Vancouver philanthropist and scholar, and Mark Vessey
the Principal of Green College, to better understand the "Bible in B.C." A series of
speakers from across Canada addressed issues related to the transmission of
Christian religious texts into First Nations languages in B.C. One practical result
was to increase the Library's knowledge of the origins and practices of the 14 mission
presses that have operated in British Columbia. Their publications are probably the
most elusive of B.C. publications, and many remain uncollected.
"Canoes,"from the Chung Collection's
volume documenting Captain James
Cook's travels along the Northwest
Coast from 1776 to 1780.
RBSC purchases included a significant
archive of Doukhobor material that
includes 750 manuscript pages; a number
of printed and manuscript maps of B.C.
dating up to 1849; the manuscript of the
first transactions of the "British Columbia
Medical Society -1885"; letters concerning
the capture and release of the crew and
passengers of the sloop Georgiana by the
Haida in 1851; an important collection of 30
manuscripts from the Cariboo Gold Rush
of 1858, including documents on the B.C.
and Victoria Steam Navigation Company;
and an outstanding collection of early and
rare letterheads and receipts from Victoria
businesses dating from 1856 to the 1880s.
For details on gifts in kind, please see the
Friends, Donors and Alumni section on
pages 15 and 16.
10   Report of the University Librarian to the Senate University Archives
University Archives added about 31 metres of textual material, almost 5,000
photographic images, 648 audio tapes and 1,625 video recordings. In addition to the
corporate records of the University prominent acquisitions included the papers of
Canadian actress and UBC alumnus Joy Coghill, world-renowned environmentalist
and former faculty member David Suzuki, and material from the award-winning
documentary Manufacturing Consent: Noam Chomsky and the Media.
Archives staff also oversaw the development or continuation of a number of digitization
projects, most notably the UBC Retrospective Theses project. The goal of this project,
which began in summer 2008, is to provide online access to about 33,500 UBC theses
and dissertations submitted by graduate students from 1919 to 2007. During 2009/10,
three million pages were scanned and almost 18,000 titles were added to cIRcle.
Scholarly communications
UBC Library hosted the First International Open Access Week event, an initiative of the
Scholarly Publishing and Academic Resources Coalition. The week's events focused on
three themes: Open Access Around the World, Surfacing UBC Scholarship and Journal
Publishing. UBC will also participate in the global Open Access Week event in 2010.
The Innovative Dissemination of Research Award, established by the Library in January,
honours UBC faculty staff and students who expand the boundaries of research with
the creative use of new tools and technologies. The inaugural award, which included
a certificate and $2,000, was given to Michael Brauer, a Professor at UBC's School of
Environmental Health. Brauer led a team that developed the Cycling Metro Vancouver
Route Planner, which integrates and disseminates research via a user-friendly Google
Maps interface. This tool is part of the Cycling in Cities program, based at UBC's School
of Population and Public Health and the School of Environmental Health.
In March, the Library collaborated with the Provost's Office, UBC Press and UBC IT to
host the Canadian University Publishing in a Digital Age symposium.
Report of the University Librarian to the Senate   11 Learning and Research
Technology Infrastructure
This year began with planning for the move of Library Systems and Information
Technology (LSIT) and Technical Services out of the Library Processing Centre (LPC),
where these units had been housed for decades. This undertaking involved moving
more than 60 staff, along with equipment and large amounts of Library materials.
Technical Services relocated to Woodward Library, and LSIT moved to the Irving K.
Barber Learning Centre.
Technical Services worked with the social-bookselling enterprise, Better World Books,
to redirect collections. It also arranged to digitize approximately 5,200 pre-1935
titles with the University of Toronto. Another group of high-demand materials was
transferred to the appropriate branches or the automated storage and retrieval
system in the Learning Centre.
LSIT continued implementing a search application called Primo. A beta version was
implemented for the fall term and an improved version was released in January. The
unit also participated in testing with Ex Libris, the vendor for the Library's Voyager
integrated library system. A migration to a new operating environment is expected
by mid-summer 2010.
LSIT continued to collaborate with UBC IT as it began restructuring. The Library
unit was involved in a campus-wide IT working group and other projects, including
planning for course management and emergency responses.
LSIT helped secure the services of Bayleaf Software to conduct the redesign and
implementation of the new Chung Collection website (
In conjunction with UBC IT and Medical IT, LSIT began a project to evaluate a replacement for the Library's aging remote-access service. It was decided to implement
EZproxy, a program that requires nothing from the user except authentication.
LSIT and UBC Library joined the B.C. Libraries Cooperative as observers for an
ongoing project that involves implementing Evergreen - an open source integrated
library system - throughout the province.
Digital signage expanded into areas including the Asian Library and the Learning
Centre's exhibition space. In conjunction with UBC IT and the Office of Public Affairs,
LSIT is participating in the testing and implementation of a proposed campus digital
signage service.
12   Report of the University Librarian to the Senate Community and
Through local, national and international collaboration, UBC Library
and the Irving K. Barber Learning Centre exchange perspectives,
expertise and resources with diverse communities.
University Endowment Lands
map, 1926.
Community Access
UBC Library and the Irving K. Barber Learning Centre
continued to offer a wide range of community programs.
The Library is involved with many community groups,
including the Chinese Canadian Historical Society of B.C.,
the Alcuin Society and other libraries, archives, museums
and school boards.
The Olympic year presented an excellent opportunity for
UBC Library. The Olympic Legacy Exhibit featured an array
of images and documents that focused on UBC's sporting
history, with exhibits of medalled athletes, athletes-turned-
scholars, UBC research, influential alumni and sports teams,
and multicultural traditions. Material was provided by
University Archives, Rare Books and Special Collections,
Public Affairs, Musqueam Indian Band, cIRcle, and Athletics
and Recreation.
The cIRcle 2010 Olympics Project showcased and preserved
UBC's intellectual output related to the Olympic and
Paralympic Winter Games. This project runs until the end of
March 2011 and is co-ordinated by the cIRcle 2010 Olympic
and Paralympic Project Librarian. Its preservation aspects are
notable - a number of the materials are solely available
through cIRcle.
The Asian Library celebrated its 50th anniversary in March
and hosted more than 150 supporters, including Emeritus
librarians, professors, students, staff and dignitaries. A
database documenting the history of the Asian Library was
launched, and the inaugural Peter Ward Prize was awarded to
Report of the University Librarian to the Senate   13 Community and Internationalization
UBC student Alan Lau for his essay about the Asian Library's impact on his work.
Two significant collections - the Pang Jingtang from Mainland China and the
Ron Bik Lee Papers - were also donated.
The popular Robson Reading Series, which hosts emerging and award-winning
Canadian writers, continued at UBC's downtown campus as part of the Cultural
Olympiad. The series also visited the Irving K. Barber Learning Centre, which in
turn helped bring the event to other B.C. locales. For example, Patty Gully read
at the Prince George Public Library and Lee Henderson appeared at Courtenay's
Vancouver Island Public Library.
The Library once again participated in the Word on the Street festival - an event
that highlights literacy and the written word - to showcase programs and provide
free community cards.
UBC Library continued as a member of the British Columbia Electronic Library
Network (B.C. ELN), the Council of Post-Secondary Library Directors, British Columbia,
the Electronic Health Library of B.C., the Canadian Association of Research Libraries
(CARL), the Association of Research Libraries (ARL), the Center for Research Libraries,
the Council of Prairie and Pacific University Libraries (COPPUL) and other consortia.
The Library is also a member of the B.C. Libraries Cooperative, which promotes
collaboration among academic, public and school libraries. Management retreats
were held with Simon Fraser University the University of Victoria and the University
of Northern British Columbia as part of the B.C. Research Libraries Group.
International Initiatives
UBC Library and the Irving K. Barber Learning Centre hosted many international
visitors. A high note came when the Emperor and Empress of Japan visited UBC
in July and attended the Asian Centre, which houses the Asian Library. UBC Library
also welcomed a delegation from the Japanese Association of Private University
Libraries, and a visit from the Latvian ambassador and the Latvian Minister of
Education and Science.
Asian Library staff met with Chinese-Canadian community groups from Taishan
and Zhongshan counties in China to match names recorded in the Register of
Chinese Immigrants. It continues to work with the Genealogy Society of Utah to
digitize more than 5,600 pages of Chinese clan association publications.
14   Report of the University Librarian to the Senate International delegates were hosted from several countries to learn about Canadian
library services. In June 2009 the Library and Learning Centre collaborated with the
Open University in the UK, Athabasca University and Thompson Rivers University
to host the Second International M-Libraries Conference, which focused on the use
of mobile technologies and drew more than 150 delegates.
Friends, Donors and Alumni
UBC Library and the Irving K. Barber Learning Centre benefit greatly from the
generosity of donors, who provide valuable funding for many purposes and
gifts-in-kind that enhance collections. The Library and Learning Centre are grateful
for the 1,631 gifts received from dedicated friends, donors and alumni during this
reporting period. Valued at $2,990,912, these included cash donations, pledges and
gifts-in-kind made to various endowments and projects. Below are some highlights
of donations received during fiscal 2009/10.
Douglas Coupland
Douglas Coupland, the renowned Canadian author,
internationally recognized visual artist and cultural
icon, generously donated his personal archives to UBC
Library. The archives consist of 122 boxes and feature
about 30 metres of textual materials, including
manuscripts, photos, visual art, fan mail, correspondence, press clippings, audio-visual material and
more. Coupland plans to add further material to the
archives in the future.
Patricia Richardson Logie
Chronicles of Pride, a collection of 31 First Nations
portrait paintings, was generously donated by artist
Patricia Richardson Logie. The oil and pastel paintings
feature portrait studies of contemporary Canadian
First Nations individuals including actress Margo
Kane, the 2009/10 Aboriginal Artist in Residence in
UBC's Department of Theatre and Film; Judge Alfred
Scow, the first Aboriginal to graduate from UBC Law;
singer, dancer and storyteller Dorothy Francis;
Senator and UBC alumnus Len Marchand; and Nisga'a
Chief James Gosnell.
"Collage,"one ofthefascinating items
from Douglas Coupland's archives.
Report of the University Librarian to the Senate   15 Community and Internationalization
In November, UBC Library held a standing-room only event at the Learning Centre
to celebrate the donation and honour Richardson Logie and her family. University
Librarian Ingrid Parent also announced the Richardson Logie Chronicles of Pride
Fund, which will help promote and maintain the collection.
David Drazin Croquet Collection
Dr. David Drazin donated his personal croquet collection, which includes
approximately 2,000 items, such as journals, pamphlets and books. The collection
complements the Arkley Croquet Collection, an art collection donated to UBC Library
by Tremaine Arkley in May 2008.
Gifts in Kind
Gifts in kind are vital for the development of UBC Library's collections. A collection of
183 books on the history of Canadian banking from David Bond enriched existing
print holdings on this subject in Rare Books and Special Collections (RBSC). RBSC also
received a fine collection of 140 Baedeker guidebooks from Donald Ourom and the
first part of a collection of rare Canadian Arctic printing by Wil Hudson, who was
instrumental in teaching printing methods to the Inuit at Cape Dorset.
RBSC welcomed the Mike Apsey fonds on the B.C. forest industry and an addition to
the Keenlyside Fonds on B.C's legal history.
UBC Library Vault
This was another productive year for the UBC Library Vault,
an online gallery that features exceptional images from
UBC Library's rare and special collections.
The Vault now features more than 500 unique images on its
website, a milestone for the project since launching a few
years ago. In 2009, the Vault launched a companion service
that allows virtual access to all images from select titles on
the Vault site. These include digitized engravings, illustrations, copper plates, hand-painted manuscripts and more.
A linocut entitled Flower by B.C. artist
George Kuthan.
In September, the Library launched its Canvas Treasures
initiative, which features select Vault images on large-scale
giclee prints that are accompanied by in-depth descriptions.
16   Report of the University Librarian to the Senate Irving K. Barber Learning Cent]
The Irving K. Barber Learning Centre reflects the dedication of its
founders and the people of British Columbia to continue to reinvest
in the future of the province by supporting and enhancing the
environment for learning.
A centre of lifelong learning for
students at UBC and beyond.
The Irving K. Barber Learning Centre's role as a
focal point on campus was reinforced through increased
building use, events that forged on-campus community new
programs and services in the Chapman Learning Commons,
and additional work and study spaces. In addition, the
Learning Centre Gallery served as a site of inspiring art and
dialogue, with exhibits including Antarctica: Passion and
Obsession, Taiwan Sublime and more.
As ever, the Learning Centre is thankful for the ongoing
financial support of the Province of British Columbia and
UBC. It was also fortunate to receive a significant donation
from the Sutherland Foundation for community engagement initiatives. Meanwhile, the Moss Rock Park Foundation
provided generous support for a community newspaper
digitization initiative.
Automated Storage and Retrieval System
UBC Library is the first Canadian library to install an
automated storage and retrieval system (ASRS), which began
operating in June 2005 and has a capacity of more than one
million volumes. It features four robotic cranes that rapidly
retrieve steel bins, filled with books and other items, from a
racking system measuring about 45 feet high, 60 feet wide
and 160 feet long. The ASRS received more than 29,000
requests for items this year, an increase of about 3,000 over
the previous year.
Report of the University Librarian to the Senate   17 Irving K. Barber Learning Centre
Community Engagement
The Learning Centre is dedicated to meaningful exchange with B.C. communities -
in particular, rural and remote communities. To that end, the Learning Centre
established the Advisory Committee on Community Engagement. The advice and
feedback received from the committee helped determine the following priorities:
rural and remote economic development, rural and remote K-12 engagement, and
research mobilization.
The following includes some examples of the way that the Learning Centre engaged
with B.C. communities in 2009/10:
1  The Learning Centre continued its commitment to the B.C. History Digitization
Program. This initiative, launched in 2006, provides matching funds to help
organizations such as libraries, archives and museums convert items (including
images, sound or print materials) into digital files that can be accessed around the
world. The fourth round of successful applicants featured 25 projects that received
funding - including the first out-of-province grant for the United Church of Canada,
headquartered in Toronto. This project involves digitizing visual and documentary
records related to Methodist and United Church missions in B.C. Other projects
involve the digitization of photos and local newspapers. Since the digitization
program's inception, 77 projects throughout B.C. have been awarded total funding
worth more than $650,000.
The Irving K. Barber Learning Centre will be not only
a focal point of education for students and teachers
at UBC but will also support lifelong learning by
people throughout B.C. and the world. It will enable
them to work effectively together in continuing to
build a better British Columbia through the sharing
of knowledge and experience.
From The Irving K. Barber Learning Centre Statement
of Purpose and Charter of Principles
1  The Learning Centre worked with
the First Nations Technology Council
and three First Nations communities -
Heiltsuk, 'Namgis and Ktunaxa - to start
planning a project that involves managing First Nations heritage information in
a digital context.
1  The Learning Centre's Assistant
Director, chaired the B.C. Digitization
Coalition, a partnership of cultural organizations that is developing a provincial
digitization strategy. The Learning
Centre committed to hiring a Community Digitization Co-ordinator to assist
the coalition and manage community
digitization initiatives.
18   Report of the University Librarian to the Senate i  The Learning Centre was an integral part of an innovative community service-
learning project, and provided the bulk of its first-year funding. This pilot, which
also involves the Sauder School of Business and the UBC-Community Learning
Initiative, connected 74 business students with rural entrepreneurs to help with
business planning. In exchange, students have the opportunity to learn from
business people and non-profit leaders and apply their knowledge in real-world
situations. Seventy-four students undertook 22 projects in Courtenay Campbell
River, Terrace and Atlin.
Campus community
In 2009/10 the Learning Centre hosted many exciting campus and community
events, including:
■ the Vancouver Secondary School Crossroads Conference;
■ Celebrate Learning Week;
■ Celebrate Research Week;
1 the Multi-Disciplinary Undergraduate Research Conference (MURC);
■ the mLibraries conference;
■ a symposium on Canadian university publishing;
■ the eLearning Open House;
■ the Student Learning Conference;
■ the annual conference of the Archives Association of B.C.;
1  the second instalment of the Human Orrery project, which involves UBC
astronomy students modelling the solar system.
As part of a commitment to community building between UBC Okanagan
(UBCO) and UBC Vancouver, the Learning Centre sponsored the attendance of 20
students for the Student Leadership Conference; 11 UBCO students also attended
the Multi-Disciplinary Undergraduate Research Conference.
The Learning Centre increased its webcast offerings and enhanced its archive
for the benefit of users near and far. A range of thought-provoking talks are now
viewable at The Learning Centre
plans to partner with UBC's Green College and the Vancouver Institute to webcast
future lectures on an enticing range of subjects.
Report of the University Librarian to the Senate   ig Irving K. Barber Learning Centre
Chapman Learning Commons
The Chapman Learning Commons
brings together learners of all types.
The Chapman Learning Commons (CLC) -
a gorgeous space located in the refurbished
core of the 1925 Main Library - provided a
range of innovative resources and services.
1  Student Peer Assistants answered
more than 11,000 questions at the CLC
Help Desk.
1  Additional iMac workstations, video-
editing software, and digital camcorders
were added to support student multimedia projects.
1  The CLC continued to serve as a hub for
learning support programs, including
AMS Tutoring, the Math Tutorial Centre,
Writing Centre Tutoring, Research
Rescue and a new service called the
Academic Peer Coaching Corner.
1  In addition to the many drop-in workshops, classes were offered to more than
60 history students on the use of multimedia workstations, camcorders and
video-editing software.
1  CLC Peer Assistants collaborated with students and faculty to create original
programs on topics such as Freedom of Speech and the Olympics, which featured
speakers from the Faculty of Law. This forum was part of the student-led Chapman
Discussion Series.
Since the Learning Centre opened, students and UBC community members
have established it as a focal point for campus activity. New signage and building
directories were added during this reporting period, as were 200 new study spaces.
In April, the Learning Centre piloted its first 24-hour opening for the spring exam
period. The building is now open 24/7 for the Christmas and spring exam periods.
The Learning Centre recognizes that it is situated on the traditional territories of the
Musqueam people. As a gesture of respect, The Journey - an original artwork by
Musqueam artist Brent Sparrow - was commissioned and installed in the facility's
front lobby.
20   Report of the University Librarian to the Senate Future Directions
The development of a new strategic plan for UBC Library was a major
step for the organization and its staff. However, this outcome is just the
beginning of a process that will guide and transform the Library during
the next five years.
"Globe" is one of five spherical
projections from a map created
in the early 1800s.
Now, with the plan in place, the implementation
of sound policies and practices is of vital importance if
UBC Library is to realize fully its strategic directions.
Priorities for the plan's first two years have been identified
and are being put into practice. Some key goals include:
the expansion of cIRcle, UBC Library's digital repository;
increasing the Library's teaching programs; the continued
upgrading of student spaces, including renovations to the
Woodward, David Lam, Law and Asian libraries; the
implementation of innovative technology tools to enhance
search access; the development of new services, such as a
Research Commons; establishing preservation programs
for print and digital collections; upgrading Library IT
infrastructure; and creating new services and relationships
with communities beyond UBC.
Critical to our mission is achieving sustainable collections
funding - not an easy task during the best of times, and
one made even more difficult in an era of fiscal restraint.
It is imperative, therefore, that UBC Library develops
strategies to ensure that its collections continue to keep
pace with learning and research in the years ahead.
Despite the challenges, this is an exciting and engaging
time. Much work lies ahead, but so do many opportunities
- and the Library will continue to work proactively to make
itself a leader and partner on the provincial, national and
international levels. In the coming year, UBC Library looks
forward to enhancing its role as a centre of information,
research, teaching and knowledge for its many users.
Report of the University Librarian to the Senate   21 Appendix A
Library Staff
(Aprill, 2009 -March 31, 2010)
During the reporting period the Library's staff complement (including
GPOF and non-GPOF budget positions) of full-time equivalent (FTE) positions
was 325. UBC Okanagan Library's total FTE was 19.8.
Staff members who retired or who took early retirement:
Janice Austin, Education Library; Larry Campbell, Systems Librarian, Library Systems
and Information Technology; Rita Dahlie, Acting Associate University Librarian,
Public Services (former Head, Woodward Library); William Ng, Library Systems and
Information Technology; Alfred Tse, Woodward Library.
25 Year Club: Laurie Henderson, Borrower Services; Neil Mohamed, Irving K. Barber
Learning Centre Circulation; Koji Okada, Irving K. Barber Learning Circulation;
Christine Patmore, Technical Services.
35 Year Club: Cathalina Chow, Technical Services; Rowan Hougham, Borrower
Services; Richard Melanson, Technical Services; Merry Meredith, Public Services;
Joan Treleaven, Borrower Services.
Quarter Century Club: Brenda Peterson, Humanities and Social Sciences.
Co-op Students: Sara Amon, Humanities and Social Sciences; Jennifer Bancroft,
Woodward Library; Manuela Boscenco, Library Development Office; Emileigh
Kinnear, Library Development Office; Emma Lawson, Technical Services, and Rare
Books and Special Collections; Noushin Nazinpour, Woodward Library; Shams-Iqbal
Parmar, Rare Books and Special Collections; Stephen Russo, Rare Books and Special
Collections; Kimberley Stathers, Rare Books and Special Collections; Wenyu Xiang,
Asian Library.
New or reconfigured positions: Administrative Support, Finance and Facilities;
Administrative Support, Library Systems and Information Technology; Assessment
Project Assistant; cIRcle Co-ordinator; Collections Analyst; Co-ordinator, Operations
and Planning; Copy Writer; Digitization Project Co-ordinator; Executive Co-ordinator,
University Librarian's Office; Geographic Information Systems Librarian; Head,
Woodward Library and Hospital Branch Libraries; Librarian - cIRcle 2010 Olympics
Project; Manager, Faculty Relations and Human Resources Initiatives; Programmer
Analyst; Rare Books and Special Collections Archivist; Systems Librarian (Applications); User Services Advisor; Web Developer; Workstation Support Specialist.
22   Report of the University Librarian to the Senate Heads and Branch Librarians: Art + Architecture + Planning - D Vanessa Kam;
Asian Library - Eleanor Yuen; Biomedical Branch Library - Dean Giustini; Borrower
Services, Circulation - Lynne Gamache; Borrower Services, Interlibrary Loan -
David Winter; Chapman Learning Commons - Simon Neame; Collections - Jo Anne
Newyear Ramirez; David Lam Management Research Library - Jan Wallace;
Education Library - Christopher Ball; Hamber Library - Tricia Yu; Humanities and
Social Sciences - Peter James; Irving K. Barber Learning Centre - Sandra Singh;
Law Library - Sandra Wilkins; Library Systems and Information Technology -
Renulfo Ramirez; Music Library - Kirsten Walsh; Rare Books and Special Collections
- Ralph Stanton; Robson Square Library - Leonora Crema; Science and Engineering
- Aleteia Greenwood; St. Paul's Hospital Library - Barbara Saint; Technical Services -
Maniam Madewan; UBC Okanagan Library - Melody Burton; University Archives -
Chris Hives; Woodward Library and Hospital Branch Libraries - Greg Rowell;
Xwi7xwa Library - Ann Doyle.
Library Operations Management Group: University Librarian - Ingrid Parent;
Associate University Librarian, Collections - Jo Anne Newyear-Ramirez; Associate
University Librarian, Library Systems and Information Technology - Renulfo
Ramirez; Associate University Librarian, Planning and Community Relations -
Leonora Crema; Associate University Librarian, Public Services - Lea Starr; Director,
Finance and Facilities - Corey Sue; Director, Human Resources - Deborah Austin;
Director, Irving K. Barber Learning Centre - Sandra Singh.
Report of the University Librarian to the Senate   23 Appendix B
Library Statistical Summary (includes Okanagan Campus)
(Aprill, 2009 -March 31, 2010)
Total Volumes 6,085,524
Volumes Added1 151,852
Serial Titles2 97,820
Microforms 5,290,452
Other: audio/visual, cartographic, graphic 846,551
Recorded Use of Library Resources - Print 2,197,871
Document Delivery (Internal) 26,429
Interlibrary Loan - Lending 27,140
Interlibrary Loan - Borrowing 15,907
Instruction Classes - Number of Sessions 1,354
Instruction Classes - Number of Participants 34,05 5
Total Questions Answered 171,587
Reference Questions 87,730
Directional Questions 83,857
Gate Count (incl. IKBLC south, estimate at 1.2 million) 4,085,389
Staff (FTE)
Librarians 86.35
Management and Professional (M&P) 32.70
Support Staff 166.75
Subtotal 285.80
Student 39.20
Total FTE All Staff 325.00
1 Includes 104,606 volumes, 47,246 e-books
2Includes 6,359 print, 90,612 electronic, 849 e-databases
24   Report of the University Librarian to the Senate Appendix C
The Digital Library (Includes Okanagan Campus)
(Aprill, 2009 -March 31, 2010)
Electronic Resources - Collections
E-journals 90,612
E-databases 849
E-books 551,333
E-theses1 20,557
Institutional repository2 22,000
Data files (1,183 data sets) 22,632
E-games 30
E-bibliographic records (Voyager) 3,842,980
Digitization projects3 4,760,187
cIRcle - collections - number 190
Digital Services (Usage)
E-book usage (chapters) 1,197,047
E-journal usage (articles) 7,652,311
Website visits 6,390,793
Virtual Services
Virtual reference4 15,667
Virtual instruction (participants) 3,521
Virtual instruction (no. of Vista classes) 13
Equipment Services
Laptop lending (circulation) 11,781
1 Included in e-books
2 Includes e-theses
3 Added 3,132,770 items in 2009/10
4 9% of total reference activity
Report of the University Librarian to the Senate   25 Appendix D
Growth of Collections (includes Okanagan Campus)
March 31,2009
March 31,2010
Volumes1 (new base count2009)
Serial Titles2
Other Formats:
Archives (meters)
Audio (cassettes, CDs, LPs, DVDs)
Film, video, DVD
Graphic (photographs, pictures, etc.)
Electronic resources:
Bibliographic and
full-text databases
E-books (new base count2009)
E-journals (titles)
Digital collections3
Total microforms
147,246 new e-books, 104,606 new volumes
2 Serial titles (de-duplicated) includes 6,359 print, 90,612 electronic, 849 e-databases
3 Digital collections includes 4,715,555 pages/images, 22,000 titles (cIRcle), 22,632 data flies
(1,183 data sets)
26   Report of the University Librarian to the Senate Appendix E
UBC Library Statement of Expenditures
(Fiscal Years April - March, in thousands of dollars)
"Includes Okanagan campus
NOTE: Aside from 2006/07, financial reporting includes results solely for the Vancouver campus
Scope of Financial Information
The funds included in this financial report are:
■ General purpose operating funds
■ Fee for service funds
■ Specific purpose funds
■ Endowment funds
Management Discussion
UBC Library experienced a modest increase in spending to $34,860,763 for fiscal year
2009/10. The total collections expenditure decreased year over year, which is attributable
to a decision not to exceed available General Purpose Operating Funds (GPOF) for the fiscal
year that would have drawn down limited reserve funds.
This fiscal year saw slightly less volatile fluctuations and a favourable upward trend in
currency exchange rates for both the Euro and U.S. dollar. Of note, the Canadian dollar nearly
hit parity with the U.S. dollar during the latter part of the year.
The new University Librarian, Ingrid Parent, joined UBC Library in July 2009. An emphasis on
a new strategic plan, as well as building out the Library's digitization capacity, was initiated.
The strategic plan, which was distributed to colleagues and peers across Canada, is due to be
operational in fiscal year 2010/11 (for more information, please see page 06).
Other areas of note included the addition of strategic staff positions and the relocation of the
Library Processing Centre. For more on these developments, please see pages 03 and 12.
Report of the University Librarian to the Senate   27 Appendix F
Friends of the Library and the Irving K. Barber Learning Centre
(Aprill, 2009 -March 31, 2010)
The following donors
contributed gifts between April 1,
2009 and March 31, 2010.
President's Circle
Paperny Films Inc.
Estate of Sonia Williams
Chancellor's Circle
Dr. Irving K.Barber
Mrs. Jean C. Barber
Ms. Ann Blades
Dr. Stephen W. Chung
Dr. Wallace B. Chung
Dr. Douglas C. Coupland
Mr. David Drazin
Estate of Patrick Greer
Mr. John Scott Keenlyside
Moss Rock Park Foundation
Ms. Patricia Richardson Logie
Estate of Mary Flavelle Stewart
Wesbrook Society
Mr. Stephen D. Aberle
Anmar Fund
Mr. S. Tremaine Arkley
Mr. Richard Arnason
Dr. Ivan Avakumovic
Mrs. G. Pat Blunden
Dr. David E. Bond
Canada Law Book
Ms. Joanne Caple
Ms. Sandra L.M. Cawley
Ms. Shan Chen
Miss Marilyn Y.N.S. Chung
Dr.JoyD. Coghill
Mr. Robert J. Dawson
Dr. L. Stanley Deane
Ms. Marilyn Dutton
Mr. Larry Ewashen
Ms. Polly Faminow
Mr. Mark W. Francillon
Mr. Hua Kuei Fu
Ms. Sarah Carries
Mrs. Amrit Gill
Dr. SherrillE. Grace
Mr. Ronald Grantham
Dr. Neil L. Guppy
Mr. Andrew Hinds
Ms. Judy C. Hitchcock
Mrs. LianNa Huang
Mr. Richard H. Iredale
Dr. Ronald A. Jobe
Ms. Kathleen Kai-Hang
Dr. Sam T.M. Kwauk
Mr. Peter Lannon
Ms. Jenifer CM. Liew
Mrs. Ruby Lin
Ms. Hong M. Liu
Ms. Isabella D. Losinger
Mr. Henry Luck
Mr. Tin Yick Lung
Mr. Parviz Maghsoud
Dr. H. Edward McLean
Mrs. Elizabeth Malcolm
Dr. Mary J. Morehart
Ms. Marty Morfltt
Dr. William H. New
Mr. Ho Kin Ning
Mrs. Vera Pech
Mr. Andres Resto
28   Report of the University Librarian to the Senate Mrs. Ursula M. Schmelcher
Dr. JohnE.R. Stainer
Mr. Ralph J. Stanton
Mr. William Francis Stewart
Mrs. Barb Weis
Mrs. Bethiah C. Weisgarber
Roland Whittaker Charitable Trust
Mrs. Jeaneatt Agustin
Mr. Kil Youn An
Mr. Kwei Armar
Mr. Gordon R. Ashworth
Mr. Shamim A. Bhuiyan
Mr. Branko Marijan Blazicevic
Mr. John Bone
Dr. Laurence L. Bongie
Professor Timothy Brook
Mrs. Janet Burrows
Central Okanagan Foundation
Ms. Janice Chapman
Mrs. Rosemary M. Cunningham
Mrs. Debbie Davies
Mr. Allan Donsky
Dr. Michael Evans
Mr. Brian Forseth
Mr. Bruce Frankard
Ms. Lori Goodman
Mr. Claudio Grubner
Mr. Robert Haw
Ms. Alison P. Hughes
Miss Charmaine E. Johnson
Ms. Sylvia Johnson
Mr. John A. Keene
Mrs. Maria Kim
Dr. Thomas Koch
Mr. Kazutoshi Komiya
Mr. Rudolf Kovanic
Mr. Michael Laine
Ms. CyrenaLee
Mr. Stephen Lee
Mrs. Lily K.W. Leung
Mrs. Meiyun Lin
Ms. Sharon MacGregor
Miss Karen L. MacWilliam
Mr. Paul McAuley
Mrs. Retta McLeod
Mr. John McManus
Mr. Derek Muggeridge
Mrs. Sarah Neale
Dr. James M. Orr
Ms. Marion L. Pearson
Ms. Frances Alan Plaunt
Ms. Susan Remnant
Mrs. Zhila Rezvani-Zaniani
Dr. Robert S. Rothwell
Royal Astronomical Society
of Canada
Mr. Kin Tung Sin
Mr. Shougen Song
Dr. David E.N. Tait
Mr. Dwayne David Tannant
Ms. Ruth E. Thorne
Mrs. Tanaaz Timblo
Mr. Kim M. Tong
Mrs. HueiTing Tsao
Vancouver Foundation
Mrs. Jadeene Wheaton
Mr. Johnson Wong
Ms. Suchu Wu
Dr. Luba Wylie
Miss Glennis Norene Zilm
We strive to ensure the
accuracy of the list of
donations received between
April 1,2009 and March 31,
2010. If there are any
omissions or updates,
please contact the Library
Development Office at
Report of the University Librarian to the Senate   29 Appendix G
Grant Funding
With budgets under pressure, grants play an increasingly important
role in funding services and projects. Highlights from 2009/10 include:
Korean Foundation
$6,041 for the purchase of electronic Korean collections.
VP Academic Office
$7,854 for digital archiving.
Paperny Films Inc.
$8,000 for the maintenance and digitization of University Archives'
audio-visual collection.
$10,000 for the purchase of a Chinese database by the Asian Library.
S. Tremaine Arkley
$10,959.10 for the cataloguing and digitization of the Arkley Croquet Collection.
Simon Fraser University
$16,938 for the collaborative Digital Tattoo-BCcampus project.
Moss Rock Park Foundation
$25,000 to support the Early B.C. Newspaper Digital Project.
David and Dorothy Lam Foundation
$30,000 for the David Lam Endowment - Chung Collection.
30   Report of the University Librarian to the Senate Acknowledgement
/ would like to thank the many contributors to this report
and those who aided in its development and production.
Ingrid Parent
University Librarian
Glenn Drexhage
Assessment Librarian
Margaret Friesen
kube Communication Design Inc.
Photo/Image Credits
Cover, PGs 10,15,16, 21 - Rare Books and Special Collections
PG 01-Eugene Lin
PGs 03, 04,13 - University Archives
PGs 05,17, 20 - Lara Swimmer Photography
PG 06-UBC Library
PG 07 - Bud Mortenson
For more fascinating images, please visit
Published By
University of British Columbia Library
Irving K. Barber Learning Centre
1961 East Mall
Vancouver, British Columbia
V6T 1Z1


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