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The Report of the University Librarian to the Senate 1966-09

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V    T    V
The Report
of the University Librarian
to the Senate
51st Year
September 1965 to August 1966
In entering its second half-century the University of British Columbia Library
passed a year which was clearly the most remarkable in its history.  It was a
year of experiment and achievement, of new records and new directions.  Yet the
fruits of rapid progress contained the seeds of future difficulties, difficulties which are already beginning to affect the utility of the Library.  This
report must look both backward and forward, reviewing the events of the year,
predicting future developments and proposing solutions to some of the problems
facing the Library of tomorrow.
The benefaction of Mr. H, R„ MacMillan enabled the Library to more than treble
its expenditures for books and periodicals from $516,153 in 1964/65 to
$1,613,087 in 1965/66.  It is probable that no other library in North America
exceeded this figure in the same time period.  But record expenditures in themselves do not make great collections.  It is not merely a question of how much
is spent, but how well it is spent.
Essential to the wise expenditure of funds are sound policies and processes for
the selection of books, designed to support the needs of the whole university
community.  There are many needs, varying in character.  The demand is not for
a library, but for many libraries.  To a member of faculty a library can mean
a large collection of retrospective literature in a specialized field of knowledge, to a graduate student it can mean the current issues of a half dozen
periodicals, to an undergraduate student it can mean a copy of an assigned
reading, which he must have not tomorrow but today.  Each user looks for his 2
own library.  To buy a hundred thousand volumes in one year, as this library
has done, at least a hundred thousand decisions in keeping with a multitude of
needs must be made,  It is the making of those decisions that determines what
the Library will become.  The task is enormous, and the machinery which performs
it is vast, complicated, sometimes cumbersome, but ultimately sound.
Central to the process of book selection is the system of allocations within
the budget for books and magazines.  The present system has been evolved over
many years of experience, and is regularly adapted to meet frequent new requirements and changing circumstances.  In this regard, the Senate Library Committee
is the ultimate authority, for it is charged with the responsibility of keeping
the Library in step with the University's development.  The budget is therefore
designed to provide for the balanced development of the whole collection, by
making proportionate allowances for every kind of publication in every field
of knowledge included in the University's curriculum,
Members of faculty have for fifty years given unstintingly of their time and
expert knowledge in selecting books for the Library's collections.  This year
was no exception.  However, the dimensions of the work have changed, and the
faculty members for their part are increasingly harder pressed to find time to
give to this important task,, As a means of assuring that the process of book
selection receives the degree of concentration and continuity it deserves, the
Library is developing a corps of bibliographers, each with an assignment to a
broad subject or language area.  These bibliographers work closely with representatives from academic departments in determining general requirements and
in deciding on individual purchases.
As a means of simplifying the process of selection for current publications,
and for speeding up their delivery, a series of so-called blanket orders have 3
been placed with book dealers around the world.  A blanket order is in the
nature of a contract under the terms of which a bookdealer delivers to the
Library on approval academic publications originating in his country, and dealing with subject areas specified by the Library.  Such orders have been placed
for books published in Canada, the United States, the United Kingdom, the Low
Countries, France, Spain, Germany, Austria, Switzerland, Italy, Poland,
Czechoslovakia, Yugoslavia, Russia, China, Japan, Australia and New Zealand.
Measures are now being taken by the Library of Congress to accelerate their
cataloguing of new foreign publications, and this Library is cooperating with
the Library of Congress in developing this program.  The effect of this will
be that current literature in many languages will be in the Library and on the
shelves by the time reviews are published, as is already the case with many
U.S. publications, A number of other benefits are derived from the application
of the blanket order principle.  The Library draws upon the special knowledge
of the book dealer, who often has information regarding publications which can
not be found in standard bibliographies  Books are acquired before they go
out of print, and this saves book funds from future budgets.  The process of
acquisition is simplified, and saves considerable amounts of time on the part
of the faculty and Library staff members.
Techniques of bulk purchase have been used a few times this year in the acquisition of whole collections of books, chiefly out-of-print.  By this means
rapid progress has been made in increasing resources for graduate study in
philosophy, history, Asian studies, political science and sociology.  By far
the most exciting single purchase of this kind was the acquisition through the
generosity of Mr, H, R, MacMillan, of the Hugh M, Sinclair collection relating
to the history of science and medicine.  Of major importance also was the
acquisition of several manuscript collections, dealing with the Rossetti family, 4
Florence Nightingale, and Sir Edward Belcher.  Throughout the year the Library
was fortunate in receiving as gifts many scarce and desirable books too numerous
to mention individually, but it would be a serious omission not to pay tribute
here to the Graduating Class of 1925, which celebrated its fortieth anniversary
by presenting the Library with an outstanding collection of books relating to
Lewis Carroll, and in particular to Alice in Wonderland.
In pursuit of books a number of librarians went abroad to Europe and Asia,
These trips paid handsome dividends not only in terms of direct purchase but
also in the improvement of relationships with booksellers.  Equipped with a
better understanding of our requirements, many booksellers who formerly might
have had difficulty in remembering that there is a place called Vancouver are
now sending us special quotations and catalogues by air mail..  Competition for
a diminishing store of out-of-print academic books is intense, yet the Library
is faring well, despite its geographical separation from the major centres of
the book trade.
The opinions one hears expressed about the Library's collections are increasingly favourable, which is one measure of their worth, but a more effective
measure is supplied by the technique of the survey,  A few years ago E. E.
Williams of Harvard awakened the Canadian academic community to the plight of
its libraries with his survey of resources in the humanities and social sciences.
This was followed by a survey of medical libraries by B, V. Simon.  Now collections and services in the areas of science and technology have been surveyed
for the National Research Counci-1 by George S. Bonn.  Considering its age and
size, the University of British Columbia Library again proved to have surprisingly strong collections.  When the survey was made in the spring of 1965, the
Library held over 80% of the scientific reference books, sets and series used by
Professor Bonn as a yardstick.  In respect to periodical literature it ranked 5
among the top three collections in Canada in most subject fields.  The addition
to the staff this year of a scientific bibliographer will result in the further
improvement of what is already a major resource for the pursuit of scientific
study and research.
The sudden growth of the collection has raised the questions as to how large
libraries must be, and how large this Library will become.  The experience of
other institutions is that no library ever seems large enough, or ever stops
growing, particularly when the users are conditioned to the principle that
their own specific needs must be met quickly and locally.  Yet it is evident
that with the increase in the total store of knowledge and the concomitant
increase in printed material, combined with the vast numbers of books already
in print, extraordinary measures will be necessary to contain and control library col lections in the near future.  This is a fertile field for speculation,
but as yet no single panacea has been offered as the practical and final solution to the staggering problems of the growing library.
One method frequently suggested is to reduce the collection in physical size
by transferring it image by image to photographic film or word by word to
magnetic tape or some other form of electronic storage.  The technique of
committing printed material to microform is almost as old as photography itself,
and it has proved to be practical when applied to long sets, such as newspapers
or government documents, or to large collections of infrequently consulted
and/or otherwise unobtainable materials, such as early printed books or research reports in a restricted area of science  However, it is completely
impractical for frequently consulted materials in an environment of mass education, as anyone who has used a microform reader will readily understand.  Even
assuming that the reading devices were convenient to use and acceptable to the
users, two formidable barriers stand in the way of total application: one, the 6
physical task of copying the material and second, the supply of sufficient
machinery to enable readers to have access to the copied material.  Unquestionably, whether the need for literature is informational or inspirational, the
book remains the most acceptable and convenient form in which it can be met.
Some visionaries have dreamed of recording the contents of all books in a form
of information storage which will be suitable for computer manipulation and retrieval on demand.  The same problems of recording and using the information
exist as in the case of microform, but the problems are multiplied a thousand
fold.  It is a plain fact that such an approach, were it even desirable, presumes a degree of technology, a sophistication of indexing, a proliferation of
machinery and an economy of operation which will not exist for decades, if ever.
To reduce collections in size is not in itself an answer, but the rate- of
growth can be controlled to some extent by cooperative book selection and purchasing.  Unquestionably universities must be able to meet the needs of their
own undergraduate bodies, but when it comes to the collections needed for graduate study and research, it would be desirable to avoid duplication and triplication at the three public universities now in existence in this province.
Within the space of a decade the collections of U. B„ C„, the University of
Victoria and Simon Fraser University will total several million volumes,  Cooperative collection planning is now taking place, with the result that the
collections will complement rather than imitate one another.  Improved methods
of communication will make it possible for these collections to act as a single
great resource for higher education in British Columbia,
International cooperation is already a reality.  This year the University of
British Columbia became a member of the Center for Research Libraries in Chicago.
This Center is acting as a repository for infrequently used materials from
collections of member libraries, and as a central purchasing body for materials 7
which are essential to the interests of member libraries, but prohibitively
expensive for a single institution.  Most major libraries in North America,
including Harvard, Michigan, Illinois and Toronto, are already members of the
It will be noted that cooperative col lection planning and remote storage of
collections imply the surrender of the principle that local needs must be met
locally.  Unfortunately, as collections reach and pass the million volume mark,
the physical arrangements required for mere storage preclude the possibility
of equally convenient access to all items in the collections.  Within the next
quarter century it seems probable that all three universities will be faced
with a situation wherein available space within existing buildings and space
for additional buildings will be unavailable..  Storage must then be contemplated, and this could take the shape of a cooperatively owned and operated
warehouse library, to which the less active volumes of all collections could
be moved.  It is indeed fortunate that all three libraries currently use the
same method of book classification which will simplify future problems of storage and retrieval, and that through the use of computer-based circulation
systems, precise information regarding active and inactive items in the collections will be available.,
Returning to the present tense, it is obvious that the University of British
Columbia is in an enviable position where book funds and collections are concerned.  Methods of book selection are sound, the budget for purchases is equal
to the needs of the day, the collection of over 800,000 volumes is an excellent
one by almost any standard, and as it passes the million mark in 1967, will be
that much better.  Unfortunately, this bright picture is shadowed by growing
difficulties in three areas: in the cataloguing of books, the storing of books,
and ultimately in the availability of funds for the purchase of books. » I.
A trebling of the rate of expenditure is bound to create problems at many levels.
The staff of the Library has performed remarkably in dealing with those problems
over which they have control. But there are grave problems ahead the solutions
to which are outside the jurisdiction of the Library, and it is not too early
to sound a note of warning about these.
Over a million and a half dollars was spent for books and periodicals in 1965/66,
This amount of spending proved to be crippling to the routines of the Processing
Divisions, so the Senate Library Committee agreed to set the budget for 1966/67
at a more manageable million and a quarter dollars. Yet it appears that once
the appetite for heavy spending is whetted it cries to be satisfied, and the
pressures to exceed the budgeted amount are growing at the time of this writing.
What is being lost sight of is that even at the not so modest but somewhat
diminished rate of expenditure, the funds donated by Mr, MacMillan will be exhausted by March 1968, in other words, in the budget year following the present
one.  V'hat then?
The fact is, the acquisitions programme can not sustain a serious reduction
without hopelessly retarding the growth of the Library and reducing its effectiveness.  Opportunities for the purchase of desirable and even of essential
material would be passed over.  All allocations would be reduced, and the flow
of current publications would be slowed to a trickle,  That this situation
would be detrimental to the aims and standards of the University is transparently
clear. There is no alternative in this regard. A high rate of expenditure for
library collections must be maintained, from one source of funds or another.
The second problem arising from an accelerated rate of growth concerns physical
space, space for books and for personnel to manage, process and service these
books. A critical shortage of space exists now, and in the absence of early 9
and radical solutions, the situation will be unmanageable inside of two yerrs.
While the Processing Divisions have been successful in remaining reasonably
current with the ordering and receiving of books and periodicals, and with the
payment of invoices, the cataloguing of books is falling farther and farther
behind, despite considerable Increases in production. By the end of the year,
about 20,000 volumes had been relegated to the backlog, and the prospect is
that this number will swell to 45,000 by the end of the next report year. A
system for making these books available to the public has been devised, involving the use of a computer for the production of accession lists and author
entry catalogue cards. However, this system falls far short of normal cataloguing standards, which call for more complete bibliographic description,
catalogue entries under relevant subjects, co-authors, editors, and titles
as well as under author, and a classification number which will place the book
with other books on related subjects. Only after the full cataloguing process
Is completed is the book placed In the stacks.  Prior to cataloguing the backlog material s must be kept In strict accession order in closed storage, and
it is this kind of space which is close to non-existent today. Moreover,
space for catalogued materials is diminishing rapidly,  The Main Library,
Sedgewick Library and Woodward Library have a capacity of 920,000 volumes,
and they presently contain 666,000 volumes. At present cataloguing rates the
remaining space will be filled by 1970 or earlier.
With books taking up more and more area, there is no space for additional
staff in the Processing Divisions. Thus the Library finds itself on the
horns of a dilemma.  To catalogue more books, more staff is needed.  There Is
no space for staff, even though the University is not unwilling to supply the
staff required.  Therefore the backlog will grow inexorably. 10
Barring a sudden influx of capital funds, the earliest possible date for the
beginning of additional library construction is 1968, which is to say, no
finished space until 1969 or 1970. The breaking point wi11 have been reached
before then, so other solutions must be found.  Unfortunately, these solutions
are alike in being unpleasant.  The remote storage of books is one possibility;
but this would be an expensive and non-productive use of university operating
funds, and would hamper the utility and efficiency of the Library.  The commandeering of public areas for book collections and personnel has been suggested;
but the need for student seating is extreme already.  A third solution would be
to move library divisions into temporary space on campus; but this kind of space
is usually not fire-proof, is expensive to adapt to library purposes, and would
render library collections inconvenient to both users and staff.
In all this talk of the future, the events and achievements of the year should
not go unobserved.  In this regard, figures speak for themselves.
1964/65     1965/66    % increase
Acquisitions Division
Requisitions Received
Orders Placed
Volumes Received
Serials Division
Current Subscriptions 5,970       7,430 25%
Government Publications
Documents Received 40,752       52,549 29%
Catalogue Division
Volumes Processed 70,907 79,984 13%
(exclusive of those  for backlog)
Volumes  Processed 70,907 94,984 34%
(including  those  for backlog) 11
Improvements in efficiency, plain hard work, and increases in staff made these
increases possible.  In the matter of efficiency, the Library's Systems Analyst
and the Assistant Librarian for Processing worked together to simplify procedures
and to introduce data processing equipment wherever practical.  By the end of
1967 many clerical routines involving filing, accounting, and maintaining of
current records of book orders and periodical subscriptions will be performed
on the computer, The cost of producing catalogue cards has been reduced through
the use of automatic typewriters and new copying and printing techniques.  Book
labelling has been mechanized. A survey of ten major American university libraries revealed that our rate of cataloguing production per staff member is
higher than all others responding to the questionnaire.  Our production rate
was 2,133 catalogued items per full time staff member per year, compared with
the American average of 1,464, and with the recommended Canadian standard of
1,885. Moreover, our ratio of professional to non-professional employees was
among the three lowest.  It seems unlikely that further impressive increases
in production can be achieved without the addition of personnel, and this, it
has been pointed out, will not be possible within the existing physical
Shortage of space is also inhibiting the development of the Bindery, which is
now unable to meet the Library's needs.  Over the past few years, with minor
changes in physical arrangement, staff and equipment, the Bindery consistently
increased its production, until this year.
1961/62 1962/63 1963/64 1964/65 1965/66
Volumes Bound 12,876 13,140 16,172 20,098 14,079
Cost per Volume       $ 2,56    $ 2,87    $ 3.11    $ 2.74   $ 3.60 12
The sudden drop in output, which the Library could ill afford, was due to the
loss of experienced help and the subsequent training of replacements.  This, in
addition to a sharply increased demand for binding deriving from the higher rate
of acquisition, forced the Library to send material to a commercial bindery at
an increased cost per volume.  Funds for this purpose are limited, but a serious
backlog of work has been avoided so far,  Under these circumstances no progress
can be made toward the goal of providing bound volumes more quickly.  The present volume of work done by the Bindery in its present location remains high
because of techniques of mass production which are employed.  Techniques could
be revised, and the flow of binding speeded up, but only at the expense of volume.
Improvements in this area again depend on increased working areas.
It is no news that the University is desperately short of capital funds, but it
may come as a surprise to some that the Library, despite its impressive bulk,
is in urgent need of further construction,  It may also come as a surprise that
unless special arrangements are made soon, the happy days of lavish expenditures
for books will be over.  The fact is that the Library is approaching a crisis
which in its major dimensions can only be avoided by healthy doses of that
familiar remedy, money.
As the collections grew in size so did use of the Library, but the one phenomenon
was not a simple reflection of the other.  Many factors entered into the measurable intensification of use, among them increased enrollments, improvements in
efficiency, changes in physical arrangements within libraries, new services and
new branch libraries, increased hours of opening and changes in methods of instruction.
Unfortunately the Library was not in a position to meet the real service load, 13
again because of the related shortages of space and staff.  It is a plain fact
that the reference services, special library facilities and student seating
required by a campus population of 20,000 persons do not exist, and will not
exist for some time.
In four years the recorded use of the Library's resources has almost doubled.  In
1965/66 over a million items were formally loaned.  Unmeasured and unmeasurab'le
was the use of materials in libraries, but this was equally heavy, to judge from
the continually crowded state of public areas.
Rising enrollment was the least of the factors accounting for the increase.  It
is becoming clear that present methods of instruction are tending to emphasize
the use of literature, and proposals for new programmes which are being considered
by some faculties will further increase the pressure on libraries.
For its part, the Library is attempting to teach students how to use the Library
more effectively, through the media of tours, lectures and publications, and
this must contribute in some part to increased use.  Libraries are growing in
size as the general body of knowledge increases, and the problems of knowing how
to find information and of finding it are becoming more complex.  It is conceivable that universities may soon have to offer credit courses on methods of
information research, for a proper understanding of these methods will be fundamental to academic and professional achievement in all fields:  In the meantime
reference librarians do whatever they can to interpret the Library to its users.
But their role is changing from the passive one of merely answering the questions
which are asked to an active one, wherein the librarian becomes a literature
specialist and working associate.  The future may see the growth of commercialized
information services, after the manner of consulting firms, to perform the functions now familiarly regarded as the responsibility of reference librarians. 14
At the present time, the university turns expectantly to its library for a high
level of reference service, and not surprisingly, it often finds the response
inadequate.  It is not that assistance when it is rendered is unsatisfactory,
it is that assistance is frequently not rendered at all, since there are not
enough reference librarians on the staff to man the public information desks for
the hundred hours a week the library is open.  Students and faculty frequently
turn to other libraries for assistance, notably the Vancouver Public Library,
itself already overburdened as a result of the underdeveloped state of local
school and special libraries.  But note this difference : the Vancouver Public
Library employs more reference librarians in some of its subject division than
does our Library.  For instance, six librarians work in the Business Division of
the Public Library, where three work in our Social Sciences Division, which provides reference service not only in commerce and economics, but also in political science, sociology, anthropology, and education.  Clearly the need for
improved reference facilities is great.
Among the many factors accounting for increased library use must be the improvements in efficiency resulting from changes in library organization and
routines.  An impressive example of the latter is the computer-based system
for lending books, which went into operation in October 1965.  The work of
borrowing a book has been reduced to a minimum, A student merely gives his
library card and the books he wishes to borrow to a desk attendant, and in the
space of a few seconds a record is made of all the particulars regarding the
loan.  On the side of the Library, while accuracy has been maximized, clerical
routines of sorting, filing, cancelling records and preparing overdue notices
have been minimized.  The Library has been able to analyze loan records in great
detail, and on the basis of accurate statistical information, has been able to
purchase additional copies of heavily used titles, and to move collections of 15
books to parts of the library system where they would be more useful.  The
collection in the Sedgewick Library has already been greatly improved as a
result of careful scrutiny of student borrowing, and the beneficial effects
of the changes that have been made are already being felt.
Three new branch libraries came into existence in the course of the year.  The
Social Work Library, an outgrowth of the Social Work Reading Room, was set up
in a wing of Graham House.  The collection was quickly increased in size, and
organized for convenient use. At the end of the first year of operation over
eight thousand books had been loaned, and the study facilities were continually
crowded.  In August new libraries were set up for the Institute of Fisheries
and the Department of Mathematics.  In the coming year two more libraries, for
the Department of Music and the Faculties of Forestry and Agriculture, will
come into existence upon the completion of buildings now under construction and
will provide convenient access combined with specialized reference assistance.
Such new facilities inevitably increase the use of library resources, and improve the quality of education.
The future plans of the Library call for additional branch libraries, serving
broad subject areas.  The need for such libraries is great now, but the fact
that these libraries will not be erected for years tends to encourage the
development of departmental reading rooms, A survey conducted during the spring
located thirty such reading rooms, financed and maintained in a variety of ways.
Almost all rooms suffered from a degree of disorganization, yet they served
departmental interests in the absence of library service.  In combination these
rooms contained over twenty five thousand volumes and five hundred journal titles
The Senate Library Committee is studying the survey, to determine whether the
reading rooms should be related to the Library on a more formal basis. 16
Hours of opening were the object of  student criticism again this year, and the
Library responded by extending hours in the Sedgewick, oodward and Main Libraries.  Further improvements in this connection must wait upon increased
operating funds.  It is expensive to operate a facility with as many service
points as the Library, and it will always be a question of whether or not the
Library shoujd adopt such ultimate solutions as around-the-clock opening for a
small percentage of users.
It was noted earlier that the Library has an increasingly larger role to play
in higher education.  The conventional system of lectures, laboratory sessions,
notes and textbooks is being criticized by students and faculty alike.  Proposals are heard for the recording of lectures on magnetic tape or film for
replay on individual demand.  Such approaches are technically feasible, but
tremendously expensive to implement for large student bodies,  Sound recordings and films are being used more frequently in class rooms now, and would
be used more commonly were the university provided with a properly staffed and
equipped audio-visual centre.  But whatever the developments of the future may
be, books and periodicals will continue to be the fodder of learning for the
majority of students.  University libraries everywhere are struggling with the
problems implicit in mass education.  Meeting them adequately will take cooperation, ingenuity and money.  There are few precedents.  All that is clear
is that library service as we know it today is a shadow of what it will become
with the increase in knowledge, intensified use of the printed word, experimentation with new methods of teaching and communication, and ever growing
numbers of students.  In this situation the demand will be not just for books
and buildings, but for skilled and devoted personnel, at all levels of library
organization. 17
The fact that the Library operates as successfully as it does is an indication
that such a staff already exists, due in part to some notable improvements made
in personnel policy this year.
In recognition of their close connection with and involvement in the academic
programme of the university, librarians now receive their appointments through
the Board of Governors rather than through the Personnel Office,  Accompanying
this change in policy was a substantial revision in the salary scale, and a
new method of arriving at annual increases.  These improvements had a number
of effects,
First, salaries of librarians at U.B.C, now compare more favourably with salaries
of librarians at other Canadian institutions.  This year the average salary of a
librarian at this university is $7,647, compared with $7,822 at the University
of Alberta, $8,258 at the University of Saskatchewan, and $7,230 at the University of Toronto,
Second, it was possible to reward merit in a way which had been rendered difficult under the old salary classification scheme,  Administrative responsibilities
had been the major criterion in the promotion and salary level of librarians,
although many librarians make essential contributions to the work of the Library
without necessarily supervising other personnel  To correct this situation, a
new category for Specialist/Administrative Librarians has been set up with the
same salary floor, acknowledging the existence of two kinds of library work
Third, it was possible for the Library to hire the librarians it wanted to hire
The shortage of librarians is so acute in both Canada and the United States that
many institutions consider themselves fortunate if they can merely fill positions.
There are only three accredited schools in Canada, at McGill University, the 18
University of Toronto and the University of British Columbia, and the number
of graduates of these schools falls far short of the national demand.  This
year U.B.C, was not able to hire any new graduates from the two eastern schools,
nor could it fill vacant positions with graduates from its own school,  It was
necessary to recruit in the United States, and competitive salaries combined
with the persuasive powers of the Associate Librarian, enabled U,B,C, to hire
graduates from Rutgers University, Denver University, the University of Southern Cal ifornia, the University of California at Berkeley, and at Los Angeles,
Our experience this year points up one fact : that our recruiting ground during
this period of shortage of trained librarians must extend beyond Canada's borders, and salaries must be competitive within this larger sphere.
Finally, the improvement in the situation of librarians here helps to make the
profession more attractive to students when they contemplate their futures.
As an occupation librarianship can and does demand academic and administrative
ability of a high order.  Now that its financial limitations have been somewhat relaxed, it can appeal to those who would meet with success as scholars,
scientists or in any of a number of other professions.  It has been pointed out
that the demands of tomorrow will be even greater than those of today.  As long
as the policies and salary practices of this year are continued, the professional
assistance needed in the future will be available.
Unfortunately the situation of the two other categories of library personnel
was not as favourable as that of the librarians, and this has had and is having
serious effects on the efficiency of the Library.
Library Assistants and Clerks account for 68% of the total staff. Out of a group
of 191 employees in these categories, 101 resigned during the year. That this is
wasteful is readily apparent.  When an employee resigns, he takes with him not 19
only his own ability and experience, but also the staff time that was invested
in training him. At a minimum it takes two weeks of staff time to train a new
staff member, which is to say, our resignations this year cost us about four
years of staff time, and in most cases this would be the time of a librarian.
Moreover, library operations suffer from the lack of continuity resulting from
a high rate of turnover, and the tendency is to use professional assistance on
clerical routines, simply because librarians do not resign as frequently.
The Library Assistants, dissatisfied with salary scales which were about $90
per month below scales at the Vancouver Public Library and Simon Fraser
University, took matters into their own hands by forming an association which
they subsequently tried to have certified as a union.  This attempt was frustrated,  However, salary scales were raised considerably, but are still not
at parity with local institutions.  Parity must be achieved, or the Library
will continue to be plagued by the restlessness and dissatisifaction which
culminate in staff turnover.
In the case of Clerks, turnover rose to 59%.  While it is probably the case
that such a high rate is not uncommon among clerical employees working in a
large city, it should be possible to reduce the percentage by paying competitive salaries and by initiating personnel polities which will encourage employees to regard clerical library work as a career. To this end, the Associate Librarian and the Personnel Office are currently working on a programme
which if implemented will greatly improve our staff situation by this time
next year.
In September, the staff was saddened by the death of Leonard Williams, Stack
Supervisor, who joined the staff in 1958 after a military career; he applied
his long experience as an organizer of men and materials to the vexing problems of managing a vast and heavily used collection of books. A man of many 20
facets and abilities, he is missed in all of his capacities, not the least
of which is as a friend.
The Library's growth rate in collections during the last year, due to the
munificent benefaction of H. R. MacMillan, has probably exceeded that of
any North American Library.  The University Administration has been generous
and helpful in providing the staff and equipment to select, process and
assimilate this record increase in acquisitions.  The Library has simplified
and automated procedures and routines of production and service to accelerate
processing and servicing of library materials.  But grave and immediate
problems must be resolved if the library is to remain in harmony with the
University community.  By March 1968 when the MacMillan gift will be exhausted, an equivalent level of annual book funds must be maintained if
the Library is to provide collections adequate to the University's teaching and research programs.  The insufficient expansion of Library building
capacities for storage, work space and service will drastically hinder
future effectiveness.  Capital funds for Library buildings must be included in the current University development program. And annual revisions
in Library salaries must be competitive if the Library is to attract and
retain staff of sufficiently high calibre and experience to meet the
academic administrative and technical demands of a major graduate and research 1 ibrary. APPENDIX A
Fiscal Years, April-March
1963/64     1964/65     1965/66     1966/67*
Salaries and Wages        $  594,177  $  685,040  $  873,300  $ 1,382,313
Books and Periodicals 393,838      516,153    1,613,087    1,250,000
Binding 50,307      55,135      50,684      55,687
Supplies. Equipment. Etc.       78,237      94,299      179,731      153,752
$ 1,116,559  $ 1,350,627  $ 2,716,802  $ 2,841,752
Estimated Expenditures Volumes
Microf i Im
Phonograph Records
March 31
398 ft. #
Add it ions
12 ft. #
March 31
40,285 *
410 ft. #
Inventoried during Summer 1966
# Thickness of files APPENDIX C
September 1965 - August 1966
1962/63    1963/64    1964/65     1965/66
General Circulation
Main Stack Collection  ,._,
Reserve Circulation (Main Library) 102,139
Fine Arts Division
Humanities Division
Science Divi sion
Social Sciences Division
Special Collections Division
Asian Studies Division
Government Publications Division
Sedgewick Library
Woodward Library
Biomedical Branch, V.G.H.
Law Library
Curriculum Laboratory
Social   Work Library
Record Col lection
I nter-Library Loans
To  Simon  Fraser University
To B.C.   Medical   Library Service
To Other Libraries
From B.C.  Medical   Library Service
From Other Libraries
To Simon Fraser University Library
To Other  Libraries
From Other  Libraries
___ •
2,571 2,375 2,275 5,464
1,110 2,183 1,986 17,891
Grand Total 653,091 743,155 792,918 1,069,894 COMPARATIVE STATISTICS
Acquis it ions &
ng                      Salaries
1,475,737   <
[36.1%)                2,337,327  1
,57.2%)             276,994
1,433,351   <
3,382,583  (
Cali fo rn i a-Be rke1ey
1,381,015  <
2,947,622  I
1,183,408  1
2,083,646  (
1,130,525  1
2,207,287  1
1,308,600  1
64,343  1
Cornel 1
1,047,226  1
2,046,695 <
896,295  <
2,465,053   1
814,131   <
1,611,475 (
669,407  <
1,515,979 1
180,009 <
Alberta -  1964-651
540,841   1
651,000  1
1,087,000  1
573,052  1
715,165  <
1,025,690  (
45,000 1
Toronto -  1964-65
734,743  <
855,000  1
1,065,000  1
1,365,545  1
1,620,990  (
2,298,705  1
224,134 1
McGill  - 1964-65]
375,885  1
507,055  1
555,575 (
715,095 (
863,035 (
1,006,350  <
119,715 1
57,065 <
U.B.C.  - 1964-651
571,288 (
1,663,771   (
1,305,687 (
685,040  '
873,300  (
1,382,313  (
94,299 (
179,731  (
153,752 (
Expenditures (All U.S. figures are for 1964-65)
Head Librarian
Associate Librarian
Supplies & Equipment
Assistant Librarian
Technical Services
Systems Analys
-"Assistant Librarian
Public Service
.   . . .   .....  Systems Development
Acquisitions Division '
Cataloguing Division
Gifts &  Exchange
Branch  Libraries
Curriculum Laboratory
Fisheries   Institute Library
Forestry-Agriculture  Library
Law Library
Mathematics   Library
Record Library
Sedgewick Library
Social   Work Library
 Woodward Library
Assistant Librarian
Col lections
Subject  Collections
Asian Studies
Fine Arts
Government  Publications
& Micro-Materials
Map Collection
Special Collections
Circulation Division
Ci rculation
Reserve Books
L i b ra ry De 1 i ve ry
Photocopy Services
Reference Divisions
Humanities Division
& I.L.L.
Science Division
Social  Sciences
Biomedical Branch Library
This position is planned for July 1967. The
Assistant Librarian in charge of Collections
is administering meanwhile. APPENDIX F
Stuart-Stubbs, Basil
Bell, Inglis F.
Hamilton, Robert M.
Watson, Wi11iam
McDonald, Robin
Shields, Dorothy
Butterfield, Rita
Ng, Tung King
R. Lanning
H. Burndorfer
E. Mercer
H, Constable
Dobbin, Gerry
Harris, Robert
Woodward, Emily A.
Dwyer, Melva
Verwey, Huibert
Brongers, Lore
Harrington, Walter
University Librarian
Associate Librarian
Assistant Librarian
Assistant Librarian
Systems Analyst
Requisitions Librarian
Orders, Funds £• Invoicing
Head Librarian
Head Librarian
Head Librarian
Head Librarian
Head Librarian
Head Librarian
Head Librarian
Head Librarian
European languages
Engli sh language
Dodson, Suzanne
Head Librarian Appendix F Cont'd.
Selby, Joan Head Librarian
Shorthouse, Thomas Head Librarian
Keevil, Susan Head Librarian
Wilson, Maureen Head Librarian
Kaye, Douglas Record Librarian
Leith, Anna Head Librarian
Erickson, Ture Head Librarian
Johnson, Stephen Head Librarian
Fryer, Percy Foreman
Carrier, Lois Head Librarian
Cummings, Joyce Head Librarian
Yandle, Anne Head Librarian
Mclnnes, Douglas Head Librarian
Cummings, John Head Librarian


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