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Public Service Commission Fifty-seventh Annual Report JANUARY 1 TO DECEMBER 31 1975 British Columbia. Legislative Assembly 1976

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 PROVINCE OF BRITISH COLUMBIA
Public Service Commission
Fifty-seventh Annual Report
JANUARY 1  TO DECEMBER 31
1975
Printed by K. M. MacDonald, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1976
  To Colonel the Honourable Walter Stewart Owen, Q.C, LL.D.,
Lieutenant-Governor of the Province of British Columbia
May it please Your Honour:
The undersigned respectfully submits the Report of the Public Service Commission, Province of British Columbia, from January 1 to December 31, 1975.
grace McCarthy
Provincial Secretary
Victoria, B.C., March 1976.
The Honourable Grace McCarthy,
Provincial Secretary,
Province of British Columbia
Madam: In conformity with the provisions of section 7 of the Public Service
Act (chapter 143, Statutes of British Columbia, 1973), I have the honour to
submit herewith the Report of the proceedings and work of the Public Service
Commission from January 1 to December 31, 1975.
ARTHUR G. RICHARDSON, Chairman
R. D. HIGGINS, Commissioner
J. M. CAMPBELL, Commissioner
R. L. SCHMIDT, Commissioner
Victoria, B.C., March 1976.
  TABLE OF CONTENTS
Page
Organization Chart  5
Highlights During 1975  6
Reports of Divisions  7
Administration and Employee Relations  8
Management Services  11
Selection and Recruiting  13
Classification  15
Labour Relations L  18
Staff Training  20
Accident Prevention  24
Statistics and Graphs  27
Appendix  30
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 HIGHLIGHTS DURING 1975
• Agreement was reached on the terms of two master agreements and nine component agreements without work stoppage or reference to arbitration procedures.
• Negotiations for renewal of the master agreement with the BCGEU was completed in September.
• 4.7 per cent general expansion in the Public Service.
• 118 grievances were received by the Director of Administration and Employee
Relations.
• 85 cases were referred to the Screening Committee.
• Optional Selection of Benefits Plan for Licensed Professionals was implemented.
• Extended Health Care and Dental Plans were implemented for Government
employees.
• Special Placements Officer L. M. Vinden was appointed to the Recruiting and
Selection Division.
• Public Service Joint Classification Committee functions to formulate changes in
job evaluation plans in the 13 occupational groups of the BCGEU.
• Six studies of occupational classification series were completed.
• Pay Research Section has been organized in the Labour Relations Division.
• 200 grievances were filed with the Labour Relations Division.
• 28 employees received diplomas in public administration.
• 2,757 employees received training assistance to the amount of $246,225 from
the Staff Development appropriation.
• 960 employees took defensive driving courses.
  REPORTS  OF DIVISIONS
 Q 8 BRITISH COLUMBIA
ADMINISTRATION AND EMPLOYEE RELATIONS
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Thirty-five-year continuous service gold watch recipients, December 3, 1975.
Thirty-five-year continuous service gold watch recipients, December 4, 1975.
 PUBLIC SERVICE COMMISSION REPORT,  1975 Q 9
Awards for Continuous Service
For the 15th consecutive year the Commission arranged for certificates to be
presented to 221 public employees for 25 years of continuous service at ceremonies
held December 3 and 4. Gold watches were presented to 34 employees for 35
years of continuous service. Colonel the Honourable Walter S. Owen, Lieutenant-
Governor of British Columbia, hosted the ceremonies for employees and guests at
Government House. On behalf of the Government, the presentations were made
by the Honourable D. D. Stupich and the Honourable James Lorimer.
Size and Composition of the Public Service
There has been an increase of 1,759 employees in the Provincial Public Service. This represents a general expansion of 4.7 per cent from 37,739 employees
on December 31, 1974, to 39,498 employees on December 31, 1975.
Of the total staff, 24,631 were classed as permanent employees and 14,867
temporary employees. The majority of the temporary employees are employed on
a full-time continuous basis.
During the year, 3,832 employees left positions in the Public Service. This
represents a turnover of 15.5 per cent of Commission-appointed staff.
Interdepartmental Fitness Program
The Director of Administration and Employee Relations was a member of a
committee composed of representatives from the Department of Health, the Department of Public Works, and the Commission. The committee initiated an Employee
Fitness program by setting guidelines and assisting in establishing a small fitness
centre at 539 Superior Street.
Grievances
The Director of Administration and Employee Relations spent 60 per cent of
his time during 1975 receiving, hearing, and judging or mediating 118 grievances.
Of these, 106 were settled; three were heard by the Public Service Commission, and
nine were pending at December 31. The grievances came from the British Columbia
Government Employees'Union (115), Licensed Professionals (2), and Nurses (1).
Information Services
A new section was introduced in April to assist the Public Service Commission
in informing the public employees about the many changes that are taking place so
rapidly as a result of collective bargaining. The following projects have been
initiated since April: Multi media program directed toward high school students in
British Columbia about jobs in the Public Service, information packages for employee benefits, a methodical updating of all forms and stationery. The newsletter
for public employees, Contact, continued to be issued. One revised publication,
A Supervisor's Guide to Assessing Employees' Performance, was distributed to
departments in November.
Implementation
A total of 32,354 Pay Action forms was processed in this section during 1975.
The largest work load was in February with 3,566 forms and the lightest was in
November with 1,689 forms.
 r
Q  10 BRITISH COLUMBIA
Records and Leave
Summary of Personnel Transactions
Separations and resignations—
Expiration of appointments  1,044
Resignations  :j£  2,356
Retirements  ::  360
Dismissals   1  53
Deaths (pension-related).  19
Total   3,832
Probationary periods extended      244
Increments withheld   1,104
Screening Committee
The Screening Committee meets each month to consider cases of employees
who are no longer able to perform the duties of their positions for health reasons.
Chairman of the committee is Director of Occupational Health L. D. Kornder, two
members representing the BCGEU, and two members representing the Public
Service Commission.   During 1975, 85 cases were considered; 68 were concluded.
 PUBLIC SERVICE COMMISSION REPORT,  1975
MANAGEMENT SERVICES DIVISION
Q n
The Management Services Division was established in January 1975 with the
appointment of Robert W. Saunders, formerly of the Classification Division, as
Director. Other appointments included Jerry E. Woytack, formerly with the Department of Public Works, and Fred W. Davis, responsible for Health and Welfare
Benefits Plans.
The Division consists of the three areas: Management Compensation and
Benefits, Organizational Consultation and Classification, and Health and Welfare
Benefits Plans.
The Management Services Division is responsible to administer the personnel
program, policy and procedure for management and executive excluded positions.
This includes executive Departmental staff, Legal Officers, Personnel Officers,
Program Managers, Program Administrators, Medical Officers, and confidential
clerical and stenographic exclusions.
The basic function of the Management Services Division is to act in a service
advisory capacity to executive staff, Departmental personnel officers, and management staff. This includes organizational analysis, job analysis, and establishment
and compensation plans.
Management Compensation and Benefits
Management Services has been instrumental in developing and implementing
an optional selection of benefits plan for the licensed professional group and developing an optional selection of benefits plan for management and executive. A,' debt of
gratitude is owed to the Management Advisory Committee, which spent 13 months
in the design of options and policy, much of it voluntarily on their own time. The
Committee included D. R. Sheppard, Associate Deputy Minister, Department of the
Attorney-General; R. L. Schmidt, Commissioner, Public Service Commission;
A. R. Limacher, Senior Personnel Officer, Department of Highways; M. G. Isenor,
 Q 12 BRITISH COLUMBIA
District Forester, Forest Service; John Noble, Executive Director, Social Services
and Income Security, Department of Human Resources; Douglas Grey, Co-ordinator of Construction, Department of Public Works; G. T. Mainer, Senior Personnel
Officer, B.C. Ferries; W. C. Sacho, Director of Haney Correctional Centre, Department of the Attorney-General; N. A. Nelson, Government Agent, Department of
Finance; Phyllis Armstrong, Secretary to the Deputy Minister, Forest Service; Dr.
Lee Kornder, Director of Occupational Health, Department of Health; F. A.
Rhodes, Executive Officer, Department of Labour.
Resource staff included W. J. Williams, Director of Administration and Employee Relations, Public Service Commission; L. A. Hopkins, Systems Analyst,
Department of Transport and Communications; R. W. Saunders, Director of
Management Services, Public Service Commission; W. H. Forrest, Commissioner,
Superannuation Branch; J. D. Reid, Actuary, Superannuation Branch.
It should be noted that these two plans are unique to North America in the
magnitude of the number of employees covered. They involved setting up highly
complex procedural and central accounting systems, when no precedent on policy
or administrative procedures was available.
An advisory service is provided to Departmental Personnel Officers and employees desiring specific information concerning benefit selections available, income
tax, and their effects upon an employee's own financial situation.
This area is additionally responsible for researching, updating, and evaluating
compensation data and preparing recommendations to the Public Service Commission.
Organizational Consultation and Classification
A freeze has been in effect during 1975 on reclassification of management staff,
other than that of exigencies, due to lack of staffing; however, reorganizational
analysis and the approval of establishment of new programs and positions have
been maintained.
Work has begun on "broadbanding" or grouping together of multidisciplinary
management excluded positions of similar levels of responsibility and salary into
distinctive Management Classification series. A major portion of management positions have already been slotted into the Program Manager series; the remainder fall
primarily within the new Program Administrator series.
Expertise has been provided to senior management on organizational alternatives designed for the individual needs of each department, both in the preliminary
discussion and final Public Service Commission approved stages. Additional provision is planned to assist departmental staff in this area with addition of staff.
Health and Welfare Benefits Plans
This area is responsible for the development, administration, and informational
services concerning Health and Welfare programs approved for management personnel, employees of the British Columbia Government Employees' Association, the
British Columbia Registered Psychiatric Nurses Association, the British Columbia
Registered Nurses Association, the Labour Relations Board, Members of the
Legislative Assembly, and other groups as approved by Order of the Lieutenant-
Governor in Council. Current programs include Extended Health Care and Group
Life Insurance with two newly established programs of Extended Health Care and
Dental Plans. Long-term Disability, Weekly Indemnity, and Day-care Centres
programs are currently being investigated for possible implementation.
 PUBLIC SERVICE COMMISSION REPORT,  1975
SELECTION AND RECRUITING
Q  13
Victoria Head Office
At the beginning of 1975, 300 staff requisitions per week were being processed.
As a result of the reduction in departmental hiring levels imposed by Treasury
Board, this figure decreased to 80 per week by year-end.
The Victoria area officers are located at Burnes House, Bastion Square, 525
Superior Street, and Headquarters office, 544 Michigan Street. The effects of the
freeze were reflected in the area statistics, with 1,295 competitions and 3,271 appointments in 1975, compared to the peak year of 1974 (2,323 competitions and
5,000 appointments). Employees within the Division have been seconded to other
Divisions as their work load permits.
R. D. Newman was appointed Assistant Director of Selection on February 10
and in August given additional duties as Departmental Personnel Officer for the
Public Service Commission.
Testing of auxiliary Liquor Administration staff has been carried out throughout the Province during the latter part of 1975 in order to determine whether or not
those people who are currently working on an auxiliary basis are suitable for permanent appointment. <
Seminars on Modern Interview Techniques were held in the fall at both Vancouver and Victoria offices.   Alec Lee, of Camosun College, was the instructor.
Merit Committee
A Joint Committee of representatives from the Public Service Commission and
the BCGEU has been established to determine the procedures to be followed in
 Q 14 BRITISH COLUMBIA
considering the factors used to determine merit as provided in the Collective Agreement and section 34 of the Public Service Act.
Special Placements Section
The Special Placements Section was created in March 1975 to investigate the
possibilities of placing disadvantaged people seeking employment. L. M. Vinden
is responsible for the section. By December 31, 168 clients were on file, 36 of whom
were successfully placed in jobs in the Public Service. A Provincial Government
take-over of concession stands in the Liquor Administration Branch placed an
additional 25 disabled persons under the Public Service Act.
Burnaby District Office
This office opened in January 1975 with the leadership of A. D. Davies, and
during that year assisted in staffing Government departments in that area,
including the Liquor Administration Branch and Corrections Branch of the Attorney-General's Department; direct recruiting for Manning Park Lodge, Recreation
and Conservation; for Mental Health Centre complex in Burnaby, Rentalsman;
Consumer Services Telephone Inquiry Service.
Essondale District Office
Essondale office, the responsibility of J. F. Jauck, is still the largest recruiting
office with the Division. The total number of appointments this year, however, was
reduced from 3,202 in 1974 to 1,857 in 1975. Panel interviews were reduced from
324 in 1974 to 183 in 1975. Personnel Officers from the office participated in community work such as meeting with local high school counsellors and talking with
psychiatric nurses at Douglas College about promotion policies of the Public Service
Commission. Staff attended various seminars relating to recruitment and labour
relations and participated in training programs about the new agreements, specifically
as they apply to Selection and Recruitment programs.
Vancouver District Office
This office, headed by M. M. Young, has been "on the go" this year and was
required to move to two new locations. However, the three Personnel Officers and
five clerical staff appear to have settled and they are being deluged with a large
number of applications for every competition that is posted and advertised. The
Vancouver office in 1974 handled a total of 519 competitions; however, this year
the number was reduced to 358.
Kamloops District Office
W. R. Henderson is in charge of this office, assisted by Larry Cormack. Considerable travelling has been required throughout the region in order to handle staffing requirements and to ensure the departments are aware of the service that can be
provided. In addition to this, Mr. Henderson has been appointed as Co-ordinator
of Training within the particular area under the direction of the Staff Training Division. Mr. Henderson will assist the departments in getting the most out of their
training budgets and assisting departmental trainers. This is a new role for district
offices and, if successful in Kamloops, the service could become part of the responsibility of Public Service Commission offices in other regions.
 PUBLIC SERVICE COMMISSION REPORT,  1975 Q 15
Prince George District Office
This office began operating in 1974 but did not get established in permanent
quarters until March of 1975. L. C. Ewen was appointed in June, succeeding
R. D. Newman. The office represents the Public Service Commission throughout
the whole area of the Province north of a line passing between Quesnel and Williams
Lake. A considerable amount of travelling is required to fulfil Public Service Commission responsibilities.
Nelson District Office
The Nelson office, like other regional offices, has become an effective means of
providing Commission policy advice and services to departments outside the Victoria
area. In addition to the usual selection functions, the representative, S. M. Burgess,
has had a greater than usual challenge in public relations in the Kootenay area. It
is felt that the addition of further responsibilities in selection and perhaps other
personnel specialities would increase the effectiveness of Nelson and other regional
offices.
 Q 16
CLASSIFICATION
BRITISH COLUMBIA
For the first time in many years the Classification Division has all positions on
establishment filled. However, the staff has been working under very inadequate
accommodation and environment. New quarters are urgently required to achieve
minimum working conditions. The Division has broken into two sections which provide services for classification systems within (1) Public Service BCGEU Bargaining
Unit, (2) Public Service Nurses Bargaining Unit, (3) Licensed Professionals
Bargaining Unit.
Category 1 Activities: BCGEU Bargaining Unit
A Public Service Joint Classification Committee has been formed composed of
equal number of representatives of the British Columbia Government Employees'
Union and the Public Service Commission. Public Service Commission representatives are the Director and two senior Classification Officers. The main function of
the committee is to formulate changes in job evaluation plans within the 13 occupational groups.   Approximately 35,000 employees are in this unit.
Six studies were completed in 1975: Technical Assistant series, Health Care
Workers series, Laundry Workers series, Food Service Workers series, Building
Maintenance Workers series, Photo Arts Technicians series.
Five studies are in process: Resource Officer and Assistant series, Warehouseman and Stockman series, Systems and Programmer Analysts series, Liquor Store
Vendors and Assistants series, Laboratory Technicians series.
Five studies are in preparation: Integration of Engineering Aides into Technical
Assistant series, broadbanding in Education and Scientific Services, broadbanding in
Social and Health Services, broadbanding in Marine Licensed and General Component, broadbanding in Trades and Crafts.
Maintenance work continues to be heavy in Administrative Support Component but, with increased staff, the backlog is being cleaned up.
A classification seminar was held at Parksville in November 1975, bringing
together Union Component Representatives, Departmental Personnel Administra-
 PUBLIC SERVICE COMMISSION REPORT, 1975 Q 17
tors, and the Classification Division. The seminar pointed out areas of concern at
the three levels and was successful in promoting better communication. All representatives participated actively at workshops and general sessions.
The Division has provided Labour Relations with considerable input in the
bargaining of the master and component agreements.
Category 2 Activities: Nurses Bargaining Unit
The Division maintained the present classification systems and assisted in solving education bonuses. Approximately 2,600 employees are in this unit.
Recommendations were made to Labour Relations to provide a method in the
new collective agreement for introducing changes to the job evaluation plans to
"broadband" classifications within the Community Health Nurse component.
Category 3 Activities: Licensed Professionals Bargaining Unit
Work under the existing classification system was maintained in the 12 occupational groups.  Approximately 1,000 employees are in this unit.
A Senior Classification Officer has been assigned to the joint association-
management Committee for Job Evaluation established under the contract to review
all licensed professional positions. It is anticipated that several Classification Officer
man-years will be required to complete this study.
The Division provided Labour Relations with a Classification Officer to assist
in bargaining the current component agreements. In addition to involvement with
the three bargaining units, the Division has been responsible for assisting Comptroller-General's staff in establishing regular work force control under a computerized
system which will identify all regular positions by number. This will allow the
Division to delegate some of its maintenance work to departments on a selective
basis.
Positions approved by Treasury Board were classified. Reports were submitted
to Treasury Board on staffing in departments. The Division serves as an arm of
Treasury Board.
A number of staff appeared at appeal board hearings on classification matters.
 Q 18
LABOUR RELATIONS
BRITISH COLUMBIA
The Labour Relations Division is responsible for the negotiation of collective
agreements with Public Service employees, for advising departmental management
on matters of staff relations, and for gathering and analysing pay and benefit research
data. During the last year the Division was involved heavily in the negotiations of
first agreements and at the same time was faced with the task of hiring staff and
developing its internal systems to enable it to serve the Public Service Commission
effectively.
During the year the establishment of the Division was increased by four positions, bringing the complement to 15, including the director. The Division has been
fortunate in ootaining staff from within the Service with a varied background, contributing to the effectiveness of the group as a whole.
The Pay Research Section was established with the hiring of Don Dorman from
the Federal Pay Research Bureau. Mr. Dorman, assisted by Wilma Brown, set
about the task of creating the research section. During the latter part of the year
a comprehensive salary survey was conducted. Personal visits were paid to more
than 30 organizations in British Columbia and to the Governments of Canada,
Ontario, Manitoba, Saskatchewan, and Alberta. This section also contributed to
salary surveys conducted by several large public and private organizations from
across Canada. With the introduction of anti-inflation guidelines, the Pay Research
Co-ordinator has been charged with the responsibility of co-ordinating the guidelines
with respect to the application to employees of the Public Service.
In the area of staff relations the Labour Relations Division has provided assistance to departmental management in the settlement of grievances and the interpretation of the collective agreement.
 PUBLIC SERVICE COMMISSION REPORT,  1975
Q  19
The Division is in the process of establishing a central registry of all formal
grievances to assist management in the area of grievance settlement. During the
year, 200 grievances were filed with the Division. Of these, 14 proceeded on to the
arbitration stage. The Labour Relations Division has represented the Public Service
Commission in five cases before the Labour Relations Board of British Columbia.
The Public Service Bargaining Unit is represented by the British Columbia
Government Employees' Union. This bargaining unit, containing more than 35,000
members, has a master agreement. It is divided into 13 components, each of which
has a component agreement. They are Educational and Scientific Services; Social
and Health Services; Administrative, Fiscal, and Regulatory; Administrative Support; Environment, Resource, and Conservation; Engineering, Technical and Inspec-
tional; Hospital and Allied Services; Trades and Crafts; Operational Services;
Correctional Services; Marine Services—Licensed; Marine Services—General;
Retail Stores and Warehouse. During 1975 the first component agreements were
completed. Negotiations for a renewal of the master agreement covering general
terms and conditions of employment began in June and were completed in September
prior to the expiry date of the old agreement. The renewed agreement was signed
on November 14, 1975, and negotiations with the components began almost
immediately.
The Licensed Professional Bargaining Unit, represented by the British Columbia Government Professional Employees' Association and containing slightly more
than 1,000 members, signed its first master agreement in June of 1975. This bargaining unit has 12 components. They are Veterinarians, Physiotherapists, Pharmacists, Surveyors, Foresters, Engineers and Geologists, Dentists, Forest Agrologists,
Land Officers, Agriculturists, Accountants. Throughout the latter part of the year
negotiations were under way on the subsidiary agreements. By the end of the year,
agreement had been reached in six components containing approximately 80 per
cent of the unit.
The 2,600-member bargaining unit represented jointly by the Registered Nurses'
Association of British Columbia and the Registered Psychiatric Nurses' Association
of British Columbia had its master agreement expire at the end of October. Before
then negotiations had begun on the renewal of the agreement. These are continuing.
During 1975, agreement was reached on the terms of two master agreements
and nine component agreements without work stoppage or reference to the arbitration procedure.
The Division would like to acknowledge the assistance provided by members
of departmental management for their input to and participation in the bargaining
process.
 Q 20
STAFF TRAINING
BRITISH COLUMBIA
Training Programs
Executive Development Training Plan
Twenty-eight employees received their diplomas in public administration at an
Academic Assembly held at the University of Victoria on Friday, October 31, 1975.
The employees, who were enrolled in Class XVII of the Executive Development
Training Plan, successfully completed three years of intensive study related to public
administration.
Twenty-five employees are enrolled in Class XVIII, the third and final year of
the program, and 27 employees are enrolled in Class XIX, second year. Thirty
employees who were selected for Class XX commenced the first year of their studies
in September 1975.
Weigh Scaler—Supervision/Staff Management
A short, five-paper Correspondence Course in Supervision and Staff Management was conducted for 12 Weigh Scalers of the British Columbia Forest Service.
The course ended with a three-day workshop on Supervision and Staff Management,
held in Kamloops April 15 to 17, 1975.
The British Columbia Forest Service has made this course a condition of promotion to any supervisory position in the Scaling Division.
Instructional Techniques Programs
A series of four Instructional Techniques Courses were conducted in the first
half of 1975. One two-week course and three one-week courses were conducted.
The one-week courses were aimed at employees who have a training responsibility
 PUBLIC SERVICE COMMISSION REPORT,  1975
Q 21
which is incidental to their own job. The two-week program was intended for
employees whose chief responsibility is training. Forty-eight employees attended
the one-week course and 16 attended the two-week course.
Due to the great need for this program (as indicated by the fact that each course
was at least 400 per cent oversubscribed), we hope to enlarge the number offered in
1976.
Correspondence Course in Public Administration
Thirty-seven employees enrolled in Class XI of the Correspondence Course in
Public Administration received their certificates at a luncheon held on March 20,
1975, the final day of a four-day workshop in Staff Management. The students represented 20 Government departments and agencies, ranged in age from 25 to 55,
and the length of service varied from 3 to 26 years.
Fifty students were enrolled in Class XII of the course and commenced their
studies in September 1975.
Secretarial Seminars
The one-day seminars for junior stenographers continued throughout the Province. During 1975, 24 courses were held. Seventeen of these were at 14 different
field locations and the remaining seven were conducted in Victoria. A total of 627
stenographers attended.
Eight senior secretaries attended Executive Secretarial Development Seminars
at Banff, Alta., five attended at the B.C. Institute of Technology in Burnaby, and 24
attended sessions conducted in Victoria by Camosun College.
Personnel Officer Interviewing Techniques Seminar
Two seminars were held, one in Victoria and one in Vancouver. Twenty-four
Public Service Commission and four Departmental Personnel Officers attended. This
course will be offered again in 1976 for Departmental Personnel Officers and managers who are involved in personnel selection.
Effective Listening
Three one-day courses were conducted in 1975. Two of these were for the
Department of Labour and one for the newly established Telephone Inquiry Service.
 Q 22
BRITISH COLUMBIA
Report Writing
This course continued to be a best seller with 205 employees attending the
three-day seminars and 103 employees starting the correspondence course.
Accounting for Office Managers
This correspondence course offered by B.C. Institute of Technology is no
longer available, but a new course is being prepared to meet the needs of the Public
Service better.
Staff Management Seminars
This 21/i-day course was given to 265 employees in the Lower Mainland and
Kamloops areas. The course is currently being revised and will be available again
in the new year.
Provincial Training Directors Conference
The Fifth Annual Provincial Training Directors Conference was held in Victoria
June 4, 5, and 6, 1975. The conference had originally been scheduled for the Northwest Territories; however, in early 1975 the venue was changed to Victoria. Twenty-
three delegates attended, representing each of the 10 provinces and the Federal
Government.
Education Committees
Under the terms of the various master agreements with employee organizations,
committees were struck to investigate and make recommendations in the areas of
employee training and development and educational leave. The Training Officers
of the Staff Training Division served on these committees, usually as a Management
Joint Chairperson.
Interdepartmental Training Officers Meetings
A meeting each month is held with the departmental training representatives
for the purpose of exchanging ideas, updating of information, and informing departments of progress in course development.
 PUBLIC SERVICE COMMISSION REPORT,  1975
Q 23
During 1975, most of the efforts of the monthly meetings were devoted to deliberations on a new series of Staff Management and Supervision programs.
Course Development
From April 1975 until the end of the year the Division employed the services
of a consultant from Camosun College. The consultant, Nathan Ory, was given the
task of identifying training needs in the area of staff management in various departments and recommending ways in which these needs could be met. His final report
was tabled at the December meeting of the Departmental Training Officers. It is
planned that Mr. Ory will continue to work with the Division until March 31, 1976,
to develop modules related to the Staff Management program.
Other Activities
In addition to the above activities, the Staff Training Officers attended various
seminars and workshops on topics such as classification, management of training and
hygienic motivation (Dr. Frederick Herzberg).
Staff Development Appropriation
This fund, established in 1973, provides money to pay tuition fees for Government employees who wish to take further training related to their job or the work
of their department. Provision is also made to bring specialists in various fields to
give "in-house" training.
For the period December 1, 1974, to November 30, 1975, 2,757 employees
received training assistance to the total amount of $246,225. Twenty-seven group
programs were offered in such topics as industrial relations, forest road construction,
and effective supervision.
Fifty to one hundred per cent of tuition fees were paid on behalf of employees
enrolled in a wide variety of courses offered by recognized post-secondary institutions. Courses taken by individual employees include data processing, architectural
draughting, plant ecology, accounting.
Educational Leave
During 1975, 105 employees were granted leave for education purposes.
Fifteen employees were granted leave to train with Her Majesty's Reserve Forces.
As a measure of the need for the services offered by the Staff Training Division,
not one of the programs presented during the year was undersubscribed.
The staff establishment of the Division continued at the level of the previous
year, being composed of one Director of Training (vacant), three Staff Training
Officers (one vacant), one Clerk-Stenographer, and one Clerk-Typist (vacant at the
year-end).
Alex Maclnnis, Staff Training Officer since May of 1974, left the Division at
the end of August on an out-of-Service promotion.
 Q 24 BRITISH COLUMBIA
ACCIDENT PREVENTION
During 1975 it proved increasingly difficult for major departments and the
Accident Prevention Division to maintain the safety program in the face of vacancies
in Safety Officer establishments which remained unfilled for a long period due to the
freeze on hiring. For example, in the Department of Highways, the position at
Nelson was vacant from April 18 to end of November; at Prince George from September 3 and is still unfilled; and at Kamloops from August 26 and still vacant.
The Co-ordinator and the three Safety Officers attended 39 headquarters safety
committee meetings; 215 other meetings; made 339 departmental visits; participated
in 45 safety rallies; and conducted 70 training sessions. Of their total working-time,
about 41 per cent was spent away from Victoria.
Conferences
The Co-ordinator and the Defensive Driving Co-ordinator attended the Traffic
Safety Workshop sponsored by the Insurance Corporation of British Columbia in
January, William Leitch attended the Industrial Accident Prevention Association
Conference in Toronto in April, Patrick Harkness went to National Safety Congress
in Chicago in September, and the Division was represented at the Canada Safety
Conference in Vancouver in October.
Safety workshops were held in April and October, attended by both Division
staff and Departmental Safety Officers. At the spring workshop it was decided to
develop a formalized certificated training program for Safety Officers; the Co-ordinator and the Senior Training and Safety Officer, Highways, pursued this subject in
discussions with the British Columbia Institute of Technology. The highlight of the
October workshop was a session in industrial hygiene conducted by A. L. Riegert,
Director of Industrial Hygiene Division of the Workers' Compensation Board.
Among special projects undertaken by the Division has been the continuing
involvement of the Co-ordinator as representative of the Commission on a Policy
Committee set up by the Deputy Minister of Public Works. The committee is review-
 PUBLIC SERVICE COMMISSION REPORT,  1975 Q 25
ing all aspects of facilities, staffing, and supplies to meet the First Aid Regulations
of the Workers' Compensation Board in Government-owned, leased, and rented
buildings. Toward the end of the year the Co-ordinator was appointed Chairman
of the Joint Safety Committee established under the Licensed Professional Employees' Agreement.
Defensive Driver Training
Instructor Development Courses for defensive driver training were held at
Victoria, Vancouver, Nelson, Kamloops, and Prince George. Julie Thomson,
D.D.C. Co-ordinator, and Mr. Harkness, Safety Officer, conducted the courses in
co-operation with the Vancouver Safety Council. As a result, an additional 81
D.D.C. Instructors were qualified. Miss Thomson and Mr. Harkness were also
qualified by the Canada Safety Council as Master Instructors. As a result, the Division now has the flexibility to qualify D.D.C. Instructors on a continuing basis. In
the year a total of 960 employees took the Defensive Driving Course compared with
2,000 in 1974.
Annual Awards
The year's activities culminated in the Premier's Safety Ceremony held in Victoria on December 4. The Honourable Ernest Hall, Provincial Secretary, officiated
and presented 21 awards. This was the largest total since the safety program started
in 1962.
Target Zero
Departments with less than 200 employees; requires no time-loss injuries
for two successive years:
Municipal Affairs.
Consumer Services.
Economic Development.
On Target
Low-hazard departments; frequency under 5.0 time-loss injuries per million hours worked:
Medical Services Commission.
Mines and Petroleum Resources.
Attorney-General.
Finance.
Labour.
Low-medium hazard; frequency under 10.0:   Corrections Branch.
Medium hazard, major operating unit; frequency under 20.0:
Correctional Centres:  Prince George, Kamloops, Haney, and New
Haven.
Vancouver Island: Alouette River Unit.
Fish and Wildlife Branch, Recreation and Conservation.
Prince George Forest District: Forest Inventory.
Public Works Maintenance Zones: Tranquille and Nelson.
Highways: Engineering Headquarters.
 Q 26 BRITISH COLUMBIA
The Premier's Award for Safety Achievement, for the higher hazard department
showing the best percentage improvement in accident rate, was won by the Department of Recreation and Conservation. A total of 60 Ministers, Deputies, and invited
guests participated.
There are many statistical measurements of the effectiveness of a safety program, none of which is completely satisfactory. Two generally used indicators are
frequency, which shows the number of compensable accidents occurring for every
million hours worked; and compensation costs per million hours worked as a yardstick of severity. The latter has serious deficiencies because it is distorted by increasing wage scales, benefit scales, and earnings ceilings. The former takes no account
of the constant widening of the area of work-related injuries and health conditions
which are deemed compensable. However, using these ratios, service frequency
rose from 23.9 in 1974 to 24.6 in 1975, or 3 per cent. For the same periods, cost
rate rose from $26,090 to $30,160, or 16 per cent.
Another significant measure is the number of employees killed in compensable
accidents. In 1975, two employees of the Department of Highways were killed in
the crash of a commercial aircraft in which they were travelling on duty. While both
deaths are compensable, they were completely outside the control of the Government
safety program. Nevertheless, this compares favourably with three fatalities in 1974
and a cumulative annual average, 1962-74, of 4.2. The latter figure also takes no
account of the very large increases in the size of the Service in this period. Interpreting these results in the light of the reservations mentioned, it is disappointing to
note the small increase in frequency rate; the 16-per-cent cost rate increase is likely
all attributable to inflationary and regulatory factors. In fact, when the fatality indicator is taken into account, it is probable that there was a modest decline in injury
severity.
 PUBLIC SERVICE COMMISSION REPORT, 1975
STATISTICS AND GRAPHS
Q 27
Competitions and Appointments
1971
1972
1973
1974
1975
Comp.
Appts.
Comp.
Appts.
Comp.
1
Appts. I Comp.   Appts.
1             1
Comp.
Appts.
995.
157
208
3,029
961
1,910
1,077
156
212
2,320
886
2,558
1,437
242
290
3,812
1,050
3,042
2,323
519
324
5,000
1,438
3,202
1,295
358
115
183
129
123
78
3,271
1,078
457
1,857
682
261
253
Totals	
3,311
5,900
1,445
5,764
1,969
7.904   1  3.166
9,635
2,281
7,859
Annual Sick Leave Report, October 1,1974, to September 30,1975
Department
Number
of
Employees
Days
With
Pay
Average
per
Employee
Days
Without
Pay
Average
per
Employee
Total
Average
Days per
Employee
545
3,942
1,956
81
73
989
874
3,394
1,359
196
121
3,715
340
604
3,203
238
71
605
2,231
926
915
91
559
3,037
2,212
1,949
20,814
10,569
246
377
5,311
4,540
10,495
6,997
1,002
596
21,026
1,686
2,683
23,696
800
222
3,416
13,350
2,878
4,911
422
214
20,604
9,982
3.57
5.28
5.40
3.03
5.16
5.37
5.19
3.09
5.15
5.11
4.92
5.65
4.96
4.44
7.40
3.36
3.13
5.65
5.98
3.11
5.36
4.63
.38
6.78
4.51
122
1,621
2,842
28
5
889
1,257
1,371
395
115
144
4,425
17
200
7,891
62
11
461
3,050
336
627
196
139
3,101
2,603
.22
.41
1.45
.34
.06
.89
1.43
.40
.29
.58
1.19
1.19
.05
.33
2.46
.26
.15
.76
1.36
.36
.68
2.15
.24
1.02
1.18
3.79
5.69
Community Health Program 	
Consumer Services	
6.85
3.37
5.22
Education	
Finance    -
6.26
6.62
3.49
5.44
Hospital Programs	
Housing ,,	
5.69
6.11
6.84
5.01
Lands _ ,
Mental Health    -
4.77
9.86
Mines and Petroleum Resources	
3.62
3.28
6.41
Public Works  _	
7.34
3.47
6.04
Travel - ., -	
6.78
.62
7.80
Liquor Administration Branch	
5.69
Totals	
32,277
158,217
4.90
31,908
.98
5.88
 Q 28 BRITISH COLUMBIA
Summary of Total Government Employment, December 31,1975
Established Positions
Temporary Assistance
Combined Totals
Department
Total
P/T Incl.
Total
P/T Incl.
Total
P/T Incl.
1
14
10       1           1
60
2
117
635
223
18
440
44
1.229
301
2
5,228
4
8
49
108
1,160
126
3
14
248
8
2
1,471
523
19
1,001
809
818
3
332
4
436
5
2
1
2
59
74
12
598
4,282
1,159
100
870
892
2,928
3,376
201
5,712
124
81
381
594
3,475
540
241
73
558
153
79
2,192
1,210
117
3,643
10
3,161
2,465
1
481
3,647
936
82
430
848
1,699
3,075
199
484
120
73
332
486
2,315
414
238
59
310
145
77
721
687
98
16
22
1
......
3
Education 	
Public Health Services	
348
26
436
Housing 	
Labour	
Lands Service ,.	
5
2
2
Public Service Commission 	
Public Works 	
2
2,642                25
10      1
2,352
1,647
84
Ferries .	
Totals 	
24,631       |        65      |       14,670
1
844
39,301
909
Note—Part-time employees are denned as those who normally work for less than 20 days per month.
 PUBLIC SERVICE COMMISSION REPORT,  1975
Q 29
STAFF TURNOVER RATE
25%
20%
i
L
19
2\
*4
%
>
(*»    18
'\
-"——,
17
.7
^
•
r^" 77.22 f7
D2_17A
Nv
16.
*\
Sj'§.$
H
i
15%
>
/
7u
14.3
10%
1966 1967 1968 1969 1970 1971 1972 1973 1974 1975
 Q 30 BRITISH COLUMBIA
APPENDIX
Twenty-five-year continuous service certificates were awarded to the following
Government employees in December 1975:
Attorney-General
Ernest E. Allen
Winnifred M. Davis
Stanley R. Edwards
James R. McAninch
Raymond W. McDonald
Dennis C. Pearce
Stephen A. Ramage
Bernice L. Tomlin
Corrections Branch
Laurie C. Babcock
Ruth E. Bailey
Norman A. Cook
Allen B. Fitch
David R. Hill
Allan E. B. Jones
Joseph E. Lafek
Clarence D. Walton
Norman E. Wightman
Stanley C. White
David Andrew Wood
Education
Margaret J. Rhodes
Lands, Forests, and Water  Resources
Forest Service
Jack D. Bailey
Hugh G. Bancroft
William G. Benwell
R. Keith M. Berard
William G. Bishop
Robert W. Blackburn
Terence Brooks
Gilbert Chan
Murray B. Clark
Ronald W. Donnelly
Harold G. Fenlon
Douglas M. Fligg
James R. Gilmour
Peter J. J. Hemphill
Albert E. Hesketh
Carl J. Highsted
Sidney E. Howard
William G. Howard
Maurice G. Isenor
John H. Ivens
Hubert A. Janning
Robert C. Jones
Ralph R. Keefe
Melville L. Kerr
Edward Knight
L. William W. Lehrle
Edward W. K. McLeod
Lands, Forests, and Water Resources—
Continued
Forest Service—Continued
Norman A. McRae
Erice Andrew Moyes
Bruce E. Neighbor
Allan R. Pement
Leonard V. Piatt
Alexander J. Price
Allan C. Schutz
Charles Shergold
Robert D. Thomas
Hugh L. Turner
Edward G. Vaughan
Robert A. Waldie
Cornelius J. Wall
Thomas G. Waller
Francis S. Williams
Lands Branch
Arthur C. Bridge
Arthur M. Broughton
Ernest J. Clark
William C. Fry
Kenneth F. Lapham
Robert H. McAra
Ernest R. McMinn
P. Norman Sprout
Henry A. Wickes
Ronald Wingfield-Digby
Water Resources
Andrew J. Cook
John H. Doughty-Davies (Jr.)
Richard C. Fernyhough
Geoffrey E. Simmons
Health
Community and Public Health Programs
Ernest Bednard
Mary J. S. Colman
Clifford L. Dove
L. E. Frances Druce
Ellen K. Grant
Hugh Hart
Margarete G. Janik
Mary J. Jankola
Nellie F. Kay
Ian H. Kingwell
Jules LaPointe
Dr. Anthony A. Larsen
Elizabeth McBride
Robert G. Scott
Agnes Stewart
Joan M. Sutcliffe
Nina I. Wuori
 PUBLIC SERVICE COMMISSION REPORT,  1975
Q 31
Health—Continued
Mental Health Programs
Carl H. Augustine
Vivian A. Bates
Cooke W. Boyer
Nathaniel J. Bradley
Earl Fisher
James A. Home
Ernest H. Hughes
Anna Kochanowski
R. Beata Larsen
Margaret E. Marr
Ethel M. Miller
Donald C. Murphy
Alexander Porteous
Wilfred S. Scott
Helen E. Skrove
David J. Strachan
Sybil M. Tinkham
Lome A. Todd
Edgar W. Wood
Medical and Hospital Programs
Margaret A. Gonnason
H. Ruth Robinson
E. Mary Wootton
Human Resources
Cecil E. Blenkarn
Robert R. Bucknell
Christopher T. Cahill
John Fechko
Laura E. Fowler
Murray W. Fuhr
William E. Inkster
John A. Markley
Richard L. G. Morgan
Bruce A. Muir
Sidney C. Temperton
Frederick E. Widmer
Helen Zarowski
Highways
Charles A. Arnold
Louis Basso
Charles M. Bradley
Geoffrey Chaster
Russel J. Dempster
Walter J. Doddridge
Gladys M. Floyd
Donald V. Gallicano
Clifford T. Grieve
Herbert H. Gutteridge
Harry Haigh
Peter S. Henderson
Percy R. Henderson
Peter J. Hooft
John Hynds
Maurice S. Ingram
George Kanigan (Jr.)
George Kellogg
Frederik Langeler
Highways—Continued
Ian W. Law
Elsie M. Lee
Richard B. Lowe
Hector G. McNevin
Peter M. Mathews
Albins N. Mednis
Harry J. Moore
Charles R. Nickerson
Arvid L. Ottoson
Winston Pilling
William J. Pullin
Henry D. Redecopp
Constantine Rindler
Oliver D. E. Roberts
George A. Swanson
Earl B. Tennant
Albion G. Tranfield
Henry A. Waring
Frederick G. Whiston
Frank W. Wolfram
George Yusko
Norman R. Zapf
Liquor Administration Branch
Ernest A. Gray
David W. May
James H. McGhie
Edward W. Mew
John E. Miller
John W. F. Parker
George Ready
Bruce G. Simundson
William R. K. Stewart
John W. J. Taaffe
Allan H. Torey
Ronald W. Walton
Mines and Petroleum Resources
Stephen S. Cosburn
Anthony R. C. James
Rosalyn J. Moir
Hazel E. Rapley
Municipal Affairs
John P. Taylor
Provincial Secretary
Ruth A. Craven
Muriel J. Dodsworth
Leonard E. Fieldhouse
Doris B. Murphy
Rip Repesse
Public Works
George H. Baker
Stanley H. Bird
Charles Birkett
Gordon F. Boyd
William R. Hilton
 Q 32                                                    BRITISH COLUMBIA
Public Works—Continued
Finance
Robert W. Hogan
Gordon F. Alexander
Robert Laudan
O. Margaret Jacobsen
Archie M. Lochhead
Robert D. Kelly
Alaistair H. MacRae
Nels A. Nelson
William E. Mills
Thomas L. Vardy
Victor R. Ouellette
Philip W. Wilkinson
Recreation and Conservation
Agriculture
Charles M. Darkis
Chester L. Neilson
Raymond Lowrey
John H. Neufeld
John V. MacKill
Michael G. Oswell
Ernest H. Samann
Transport and Communications
George Anderson
Marjorie I. Jones
Thirty-five-year continuous service
gold
watches were awarded to the following
Government employees:
Attorney-General
Liquor Administration Branch
Ralph M. Baker
Jack A. Blygh
Kathleen V. Hall
Annie Cornish
Joyce M. McCowan
Robert Mason
James M. McKim
Lands, Forests, and Water Resources
Lome E. Ritchie
Forest Service
Alexander M. Dick
Provincial Secretary
Allen H. Dixon
H. Bruce Bennett
Thomas T. Edwards
Charlotte G. Crawford
Wilfred C. Pendray
H. Michael Pogue
Public Works
James H. Robinson
Eric W. Mabbett
Edward G. Whiting
Water Resources
Recreation and Conservation
Phyllis H. Jones
Gordon L. Levy
Health
Transport and Communications
Community and Public Health Programs
Howard D. Taylor
Bernice E. Graham
Mental Health Programs
Finance
Stanley J. Weston
William L. Draper
Douglas V. Drew
Human Resources
Robert E. Manson
Kenneth J. Weir
George S. Dixon
Kenneth S. Thompson
Highways
Bertie J. Fitchett
Florence A. Moss
N. Michael F. Pope
Edith M. Silver
Printed by K. M. MacDonald, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
530-376-6558
1976
■'
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