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Civil Service Commission Fifty-fifth Annual Report JANUARY 1 TO DECEMBER 31 1973 British Columbia. Legislative Assembly 1974

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Full Text

 PROVINCE OF BRITISH COLUMBIA
Civil Service Commission
Fifty-fifth Annual Report
JANUARY 1 TO DECEMBER 31
1973
Printed by K. M. MacDonald, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1974
 To the Honourable Walter Stewart Owen, Q.C., LL.D.,
Lieutenant-Governor of the Province of British Columbia.
May it please Your Honour:
The   undersigned   respectfully   submits   the   Report   of  the   Civil  Service
Commission, Province of British Columbia, from January 1 to December 31, 1973.
ERNEST HALL
Provincial Secretary
Victoria, B.C., January 1974.
 The Honourable Ernest Hall, Provincial Secretary.
 The Honourable Ernest Hall,
Provincial Secretary,
Province of British Columbia.
Sir: In conformity with the provisions of section 7 of the Public Service Act
(chapter 143, Revised Statutes of British Columbia, 1960), I have the honour to
submit herewith the Report of the proceedings and work of the Civil Service Commission from January 1 to December 31, 1973.
ARTHUR G. RICHARDSON
Chairman, Civil Service Commission
Victoria, B.C., January 1974,
 :*.-  ■ ■■■: ■ '■  ■■■■': M
Arthur G. Richardson, Chairman.
  CONTENTS
Organization Chart	
Highlights During 1973.
Introductory	
Size and Composition of the Civil Service.
Separations	
Chief Personnel Officer.
Recruitment and Selection Division.
Victoria Office	
Vancouver Office	
Essondale Office (Valleyview).
Classification and Wage Division	
Staff Training Division	
Sick Leave	
Accident Prevention Division	
Acknowledgments	
Appendix	
Statistics	
Page
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12
 HIGHLIGHTS DURING 1973
• The Public Service Act and the Public Service Labour Relations Act were introduced by the Government respectively to create a new Public Service Commission and legally establish, for the first time, collective bargaining for civil
servants.   The Acts were passed and awaiting proclamation at year-end.
• Pay increases for employees amounted to 10 per cent or a minimum of $75
a month.
• A Staff Development Appropriation was approved to assist employees develop
their skills and potential.
• 814 individual position-classification reviews were carried out, resulting in 705
upward revisions. Over 2,000 additional permanent positions were reviewed
to establish correct classifications.
• 7,904 appointments were made to permanent and temporary positions.
• 25 employees received university diplomas in public administration and 32
employees received in-service certificates in basic public administration.
• There was a 17.22-per-cent turnover of staff in permanent positions.
• The award for safety achievement was won by the Department of Recreation
and Conservation in view of a 31-per-cent accident-frequency improvement.
• Nine grievance cases were heard before the Commission.
• The Premier presented certificates to 294 employees who had completed 25
years of continuous service, and gold watches to five employees who had completed 40 years of continuous service.
• Sick leave averaged 5.14 days per employee.
• Vacation leave was increased to 17 days for employees with 10 years' service,
and to four weeks for those with 15 years' service.
• Christmas Day and New Year's Day were declared special statutory holidays,
with an additional day's pay over normal statutory holidays when worked.
• Minimum age for employment was reduced to 15 years.
• 2,015 job competitions were conducted during the year.
  REPORT OF THE CIVIL SERVICE COMMISSION
Pursuant to Section 7 of the Public Service Act, From
January 1 to December 31,1973
In 1973 the Government introduced legislation which will directly affect the
future structure and role of the Civil Service Commission. The intent of this legislation, in the form of the Public Service Act and the Public Service Labour Relations
Act, will respectively create a new Public Service Commission and for the first time
legally establish collective bargaining for Provincial civil servants. Although the
Acts had not yet been proclaimed at year-end, the Commission has proceeded
throughout the year to plan and implement the changes necessary for the transition.
In this respect, three major preliminary meetings were arranged by the Commission. The first, chaired by R. D. Higgins, Chief Personnel Officer, in January,
explained the report of the Royal Commission on Employer-Employee Relations,
of which he was Chairman, to Government Personnel Officers and Administrative
Officers. The second, held in the form of two seminars in August for all Government department top executives and Personnel Officers, outlined "The Effects of
Collective Bargaining on the Public Service." It was moderated by an authority
in the field of labour relations, J. Finkelman, Q.C., Chairman of the Federal Public
Service Staff Relations Board. Similarly in November, the Honourable Ernest Hall,
Provincial Secretary, addressed all departmental Personnel Officers in Victoria,
outlining their future role in labour relations. Further to this, plans were implemented to constitute Joint Committees to ease transition into collective bargaining,
and the first such committee met in July, determining areas of investigation and
establishing subcommittees to explore these areas.
To cope effectively with expanded services, programmes, and organizational
changes, including that of collective bargaining, the Commission was authorized to
recruit additional Personnel Officers, clerical and stenographic staff. This expansion, along with numerous staff changes within the Commission during the year, is
outlined in the separate reports which follow and apply to all Divisions, including
that of Recruitment and Selection, Classification and Wage Administration, Staff
Training, Accident Prevention, and the central Administrative Division. In June
the Commission was additionally authorized to hire 16 new Personnel Officers to
undergo a six-month Orientation Training Programme throughout the Commission
and selected departments to ultimately meet expansion needs. Details of the programme were developed by a committee of departmental Personnel Officers and
Commission Officers and the first recruits started in October.
In June a Staff Development Appropriation was approved by the Government,
to be under the Commission's jurisdiction. Administered by Miss J. Meryl Campbell, Director of the Staff Training Division, this programme essentially assists all
Provincial employees to develop their skills and potential through various training
programmes and also underwrites study tuition fees.
The retirement of Commissioner J. Everett Brown in December 1972 reduced
Commission members to Chairman A. G. Richardson and E. R. Rickinson, Deputy
11
 U 12 BRITISH COLUMBIA
Minister of the Department of Human Resources. The Commission held 10 regular
meetings during the year, which principally considered grievances and wage and
salary matters. In total, nine specific grievance cases were heard before the
Commission.
Additionally, employee groups who would normally present their cases before
the Commission refrained from doing so in view of the impending changes that will
occur when collective bargaining is legally established.
Salary revisions for Provincial employees for 1973/74 were jointly negotiated
with the B.C. Government Employees' Union and the Commission in April. Settlement reflected a $75 monthly wage increase for all employees earning up to a $750
monthly salary, and an over-all 10 per cent wage increase for employees earning in
excess of $750 monthly. Included also in the settlement was improved vacation
entitlement. Employees with 10 or more years of service received 17 days' vacation
entitlement, and employees with 15 years or more years of service received 4 weeks
of vacation entitlement. Salary settlement for employees of the B.C. Ferries Division
was negotiated by a Ferry Committee following a four-day work stoppage in this
Division in August.
Additional employee benefits awarded in 1973 included a payment provision
for normal expenses in excess of medicare and hospital insurance for employees
suffering illness outside the Province while on Government business. Daily meal
allowances for Provincial employees travelling on business were increased from
$10 to $11. On transfer, an employee and spouse were granted three days' leave
with pay plus normal travelling expenses to a new location prior to the move itself,
in order to locate suitable accommodation. The Commission also declared Christmas Day and New Year's Day as special statutory holidays, increasing the pay an
employee would receive if obliged to work on these days.
Several policy changes were implemented during the year, one of which was
the easing of restrictions on civil servants travelling in Government vehicles on
official Government business by encouraging spouses to travel with employees from
time to time. Regulations also were modified for employees engaged in political
activity, lifting restrictions in respect of campaigning for municipal, school board,
Federal, and Provincial offices. Specifically, Federal or Provincial candidates,
following a successful campaign, are obliged to resign from the Civil Service, but if
not elected may return to their former positions. Candidates successful in a municipal or school board election may retain their Government positions barring conflict
of interest and also if the outside office held does not affect the performance of their
Government duties.
Policy respecting employment also reflected some changes in that the minimum
age for employment in the Provincial Service was lowered from 18 to 17 in July
and further reduced to 15 in October. At the same time, employment of persons
over the age of 65 was restricted, and students and young people in summer employment were exempted from former restrictions which prevented employment of direct
relatives in the same work unit. The Commission also revised its Application for
Employment form, deleting certain references relating to sex, marital status, place of
birth, etc., to agree with new Government policy under the human rights legislation.
To improve service to the public, the Commission directed, in June, that
Government offices remain open during the noon to 1.10 p.m. luncheon period,
with the provision that experienced staff be available at this time on a rotation basis.
 CIVIL SERVICE COMMISSION REPORT,  1973
U  13
To generate an improved safety performance programme throughout all departments, the Government authorized in July an increase in funds and staff for the
Commission's Accident Prevention Division. Although the over-all accident
frequency rate rose by 24 per cent this past year, the positive effects of this new
revitalization programme should materialize in the next year.
The Screening Committee, which deals with problems of employees who are
unable to perform their duties due to ill health, considered 12 cases, of which four
were successfully concluded, one resigned voluntarily, two took voluntary demotion,
and five are still pending.
The British Columbian Civil Servant newsletter published by the Commission
increased to a 12-issue monthly publication during 1973 and highlighted for civil
servants some of the major changes and happenings throughout the Service. There
was also some consideration and implementation of editorial policy.
The annual long-service awards for employees with 25 and 40 years of service
were presented in December. For the first time the ceremonies were held at Government House and combined with a very enjoyable concert, reception, and dinner to
which spouses were invited.
In preparation for the forthcoming metric conversion in Canada, W. J.
Williams, Assistant to the Chairman, was named as Chairman of the Interdepartmental and Crown Agency Committee for Metric Conversion. Meetings began in
the fall of 1973 and the chairman of this committee attended quarterly meetings of
Federal and Provincial officials.
Apart from responsibility for the Staff Training, Accident Prevention, and
General Administration Divisions, the Assistant to the Chairman attended all Commission meetings as secretary, was Chairman of a Sick Leave Study Committee,
a co-ordinator of the Personnel Officers' Orientation Programme, and member of the
joint British Columbia Government Employees' Union-Commission Committee to
arrive at tentative agreement on the division of subjects between master and component agreements.
SIZE AND COMPOSITION OF THE CIVIL SERVICE
On December 31, 1973, there were 34,226 Government employees (see Table
1 of Statistics). On December 31, 1972, there were 30,612. The increase of
3,614 represents a general expansion of 11.8 per cent.
Of the total staff, 17,718 were classed as permanent employees and 16,508 as
temporary employees. In 1972 there were 16,351 permanent employees and 14,261
temporary employees. The majority of the temporary employees are employed on
a full-lime continuous basis.
SEPARATIONS
During the year, 3,452 employees left positions in Schedule I of the Civil Service.   This represents a turnover of 17.22 per cent.
Turnover rose from 1972 when it was 16.3 per cent. The 10-year average has
been 17.31 per cent. The following graph shows the percentage of turnover for
the past 10 years. During 1973, 100 employees were dismissed and five were
suspended for varying periods.
 U 14
25%
BRITISH COLUMBIA
RATE OF TURNOVER
20%
	
	
*•«•••*
15%
\
\
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X^
17.19       17.64 18.3 19.2 17.7 18.7 16.5 14.3 16.3       17.22
10%
1964 1965        1966        1967 1968        1969 1970
CHIEF PERSONNEL OFFICER
1971
1972      1973
In addition to his statutory duties as defined in the Civil Service Act, the Chief
Personnel Officer oversees the activities of the major divisions of the Civil Service
Commission. He acts as Executive Officer of the Civil Service Commission and
attends all the meetings of the Commission.
In connection with his statutory duties during the year 1973, he extended the
probationary appointments of 94 employees and withheld merit increases of 197
employees. He handled 82 grievances filed by individual employees, or by the
British Columbia Government Employees' Union, or other agents on behalf of
employees; of these, only nine were pursued further at the Commission level.
Requisitions for staff and requests for extensions of limited appointments are
reviewed by the Chief Personnel Officer.
Assignments independent of his normal duties contributed to 1973 being an
extremely busy year for the Chief Personnel Officer. He was appointed as one of
management's representatives to the Committee Concerned With Facilitating the
Transition Into Collective Bargaining, which Committee was chaired by the
Honourable the Provincial Secretary, and he was appointed to a Task Group set up
to develop the organization plan detail of management positions in the British
Columbia Railway. He continued to sit on the management side of The Ferry
Committee established under the Memorandum of Understanding between the
British Columbia Ferries Division and Marine Branch Locals 1 (Unlicensed) and
2 (Licensed) of the B.C. Government Employees' Union, and also continued to
 CIVIL SERVICE COMMISSION REPORT, 1973
U 15
sit as a member of the Manpower Management Option Advisory Committee at the
British Columbia Institute of Technology.
RECRUITMENT AND SELECTION DIVISION
The Civil Service Commission, with headquarters in Victoria, also operates
recruitment and selection offices in Vancouver and Essondale. In 1973 this service
was expanded to include a new suboffice in Victoria at Bastion Square. The purpose
of this office is to provide more service to the public of Victoria by being readily
accessible in the uptown area. To date the arrangement has been most satisfactory
and, as of December 1, 1973, after one month's operation, 117 people had been
hired through the office.
The prime concern of the Recruitment and Selection Division is that the departments of Government in the Province of British Columbia are staffed by the best
qualified applicants available. The Division is concerned with people and their
placement.
During the year, staff members of the Division made nine trips across Canada
for the purpose of interviewing out-of-Province applicants for positions that were
difficult to fill.   Generally, the trips were successful.
In review, 1973 was a very busy year and an all-time high of 2,008 competitions were posted through this Division. The number of people actually hired was
7,904, a very significant increase over previous years. With the change in function
of the forthcoming Public Service Commission as a whole, and the new positions
added to departmental establishments, the Division can look forward to an even
busier year in 1974.
Victoria Office
Again, turnover of staff occurred during the year. P. H. Clark was transferred
to the position of Personnel Officer for the Department of the Attorney-General
and G. J. Zirul left the Service to become Assistant Personnel Officer at the Royal
Jubilee Hospital. New Personnel Officers joined the Division included Mrs. M. M.
Soles, Mrs. L. E. Colgate, L. J. Cormack, E. W. Dodd, D. M. M. Robertson, and
D. J. Cherrington. A new concept in organization is being developed within the
Division at headquarters. It is anticipated that there will be specialists who will
concentrate on the hiring and selection of professional and technical staff. In the
not too distant future, therefore, both a Professional Section and a Technical and
Trades Section are envisaged.
Of the 2,015 competitions dealt with during the year, 1,437 were handled by
the Victoria office. This, combined with numerous recruitment interviews, contributed to an outstanding year.
The following table shows the number of competitions and appointments
handled by the Victoria office during the past five years:
1969
1970
1971
1972
1973
1,004
3,487
655
2,289
995
3,029
1,077
2,320
1,437
3,812
Vancouver Office
During 1973 the Vancouver office continued to be very busy with competitions
increasing and the actual number of appointments up 20 per cent. The problem
that continues to exist is the shortage of beginning-level applicants.   It would appear
 U 16
BRITISH COLUMBIA
that we are not competitive salary-wise and that there is a definite shortage occurring
as young people pursue vocations and careers which are more attractive.
The major purpose of the Vancouver office will be a satellite office, with the
future establishment of the Burnaby office as the head office for recruitment in the
Vancouver area. With this change there should be an improvement in public relations with departments and the public alike. A close liaison is being maintained
with the B.C. Government Employees' Union, Workmen's Compensation Board,
and Canada Manpower Agencies.
Under competition, A. D. Davies was appointed as supervisor of the office in
August. A gradual expansion of service to the public, including all levels of professional and technical staff, is now under way.
The following table shows the number of competitions and appointments
handled by the Vancouver office during the past five years:
1969
1970
1971
1972
1973
152
596
94
363
157
961
156
886
242
1,050
Essondale Office (Valleyview)
Again this office experienced increased activity and expansion in servicing the
Mental Health Branch and other departments in the area. Total appointments
were 3,042, up 20 per cent from last year, with 147 of these being for departments
other than Mental Health. Recruitment difficulties were still prevalent in the following classifications: Psychiatrists, Psychologists, Psychiatric Social Workers, Nurses,
Occupational Therapists, and Physiotherapists.
A special overseas recruiting programme was initiated in the latter part of
1973.   The success of this trip is yet to be determined.
New Personnel Officers hired during the year were Miss J. D. Brebber and
K. W. Coldwell.   Mr. Davies was promoted to head the office in Vancouver.
The following table shows the number of competitions and appointments
handled by the Essondale office during the past five years:
1969
1970
1971
1972
Competitions	
Total appointments.
263
1,857
127
1.240
208
1,910
212
2,558
290
3,042
CLASSIFICATION AND WAGE DIVISION
The Division has undergone considerable change during 1973 in preparation
for collective bargaining to be enacted by the Public Service Labour Relations Act.
The three-bargaining-unit structure has meant a realignment of the present classification system to conform with the bargaining units—(1) licensed professional, (2)
nurses, and (3) general Public Service. In addition, under the general Public Service
bargaining unit, the classification structure has been grouped into a number of
occupational groups. The Chief Classification Officer and Pay Research Officer
worked on committees with the British Columbia Government Employees' Union to
arrive at tentative agreement on the classifications assigned to the occupational
groups under the general Public Service unit.    The committees' work has been
 CIVIL SERVICE COMMISSION REPORT, 1973
U 17
completed and occupational group determination awaits ratification by the Labour
Relations Board.
The Classification Division was restructured during 1973 to provide for three
Senior Classification Officers—each position to be in charge of several occupational
groups under the three bargaining units. It is considered that this type of structure
will provide for a better service to the departments and also allow for greater
specialization and more expertise on the part of Classification Officers under the
group leaders. The three Senior Classification Officer positions have been filled by
R. W. Saunders, H. L. Chamberlain, and Mrs. B. E. Bolton, the latter two being
successful applicants in an internal competition.
During the year the staff has been increased by four Personnel Officers—W. H.
Bell, R. Halliburton, J. Woytack, and D. Swallow. The Division has also assisted
in the training programme for new Personnel Officers by providing periods of
orientation and "on the job" experience within the various sections.
The Classification and Wage Division has continued to be responsible for
evaluating and classifying positions; defining, revising, and maintaining position
specifications; conducting surveys on salaries, wages, and fringe benefits; conducting
organizational studies and staff utilization studies in departments; reviewing need
and classification of new positions; controlling the departmental establishments.
During 1973 the Division was faced with the largest ever expansion in the
Civil Service. Over 2,000 additional permanent positions were reviewed to establish
correct classification and level allotment. Two new departments were added to
Government—Department of Housing and Department of Consumer Services. The
Division was also involved in the major reorganization of a number of existing
departments, including the Department of Industrial Development, Trade, and
Commerce; the Department of Recreation and Conservation; the Department of
Human Resources; and the Correctional Services of the Department of the Attorney-
General. In so far as classification reviews of individual positions within existing
establishments were concerned, 814 positions were dealt with. Table 2 (see
"Statistics") indicates the number of reviews, by department. Upward revisions
totalled 705, downward revisions were five, and a total of 104 remained unchanged.
"On the job" reviews were conducted whenever possible and numerous field trips
to various centres throughout the Province were made by staff members of the
Division.
A new Senior Officer series was introduced to streamline pay administration
procedures for senior management levels. The four-level series will take the place
of over 150 name positions in the Classification Plan. The series has been applied
on the basis of the present ranking structure of senior positions within the various
Government departments.
The Division acknowledges the assistance given by the various departmental
administrators in the performance of its functions under the Civil Service Act.
STAFF TRAINING DIVISION
The Staff Training Division of the Civil Service Commission is responsible for
the development and administration of training programmes involving employees
in two or more departments of the Provincial Government. The Division also assists
departments in the development of in-service training programmes, workshops, and
seminars.
The Director is responsible for the administration of the Staff Development
Appropriation.    This appropriation was established by the Government in June
 U 18
BRITISH COLUMBIA
of 1973 to assist employees covered by the Civil Service Act to develop their skills
and potential.
The Staff Development Appropriation is used:
(1) To improve or develop the skills of individual employees. To
accomplish this goal the Civil Service Commission will pay a portion
(50-100 per cent) of the fees of night school and correspondence
courses offered by recognized schools. The courses should be
related to Government services. Special arrangements may be made
to cover a portion of postgraduate fees.
(2) To improve or develop the skills of a group of employees. To
accomplish this goal the Staff Training Division will arrange with
departmental officials to develop short training programmes and
seminars. In some cases, outside instructors will be brought in to
conduct group programmes. In other cases, the Commission will
approve the payment of fees for seminars offered by regional colleges, universities, etc.
In September of 1973, Donald E. Maxwell joined the staff as a Staff Training
Officer and Miss Valerie Brookman was appointed as the Secretary for the Division.
Executive Development Training Plan
Twenty-five employees received their diplomas in public administration at an
Academic Assembly held at the University of Victoria on Friday, October 26 1973
These employees, who were enrolled in Class XV of the Executive Development
Training Plan, successfully completed three years of intensive studies related to
public administration.
f*U>.
Iff   W
I' .,..„■. s" " .;■'. '<'■■'■ <    ■   '•:'■■■
\* Vr        \l ,'
Front row (left to right): R. M. Ace, K. H. Arnott, J. H. Carradice, M. E. Carroll
E>. Conway, A. C. Dimock, H. G. Doerksen, F. E. Fagan, J. W. Howe. Back row D V
Smith, G. D. Lindsey, J. F. McLellan, T. V. E. Vickers, W. L. Umphrey, W. L Marshall
R. C. May, A. W. Milton, W. G. Robertson, B. A. Willoughby, E. S. Sadar, N. W Wylie'
K. A. H. Simmons, W. A. Thomson. (D. Meiners and K. Pleasance were absent when
picture was taken.)
Twenty-two employees are enrolled in Class XVI, the third and final year of
the programme, and 26 employees are enrolled in the second year.    Thirty em-
 	
CIVIL SERVICE COMMISSION REPORT,  1973
U 19
ployees who were selected for Class XVIII commenced the first year of their studies
in September 1973.
Correspondence Course in Public Administration
Thirty-two employees enrolled in Class 9 of the Correspondence Course in
Public Administration received their certificates at a luncheon held on April 19,
1973, the final day of the four-day workshop on Staff Management. The 32 students
represented 18 departments and services and came from 21 cities and towns. They
ranged in age from 26 to 52, and their length of Government service was from 2 to
26 years. A. G. Richardson, Chairman of the Civil Service Commission, presented
the certificates to the employees who had successfully completed 24 weekly assignments during the fall and winter.
..;;-»: '.,■-■■■
Shown above are members of the graduating class. Front row (left to right): K. J.
Good, S. S. Dhindsa, Mrs. L. Williams, Miss D. Milner, Mrs. S. Holloway, D. A. Bland,
R. C. Grant, D. L. Corke, M. Sakakibara, B. C. McKenzie. Middle row: K. E. Jackson
(Staff Training Officer), T. Johnston, W. J. Quinn, J. A. Finn, L. B. Russell, P. Pallan, B. A.
Jones, W. J. Wunderlich, F. R. Carmichael, N. D. Manduca, M. R. Burrills, Miss J. Meryl
Campbell (Senior Staff Training Officer). Back row: D. R. Nicholls, J. P. I. Rogers,
T. O. Moore, G. G. Toth, J. Cheperdak, E. R. Kennedy, R. W. Blow, H. R. Moir, G. A.
Poole, P. Balakrishnan, O. J. Gorley.   (F. H. Haywood was absent when picture was taken.)
Because of the continuing interest in this course, the enrolment in Class 10 was
increased from 40 to 50 employees.
Seminars on Collective Bargaining
On August 10 and 11, a two-day seminar was conducted for Deputy Ministers,
Associate Deputy Ministers, and equivalent authorities on the impact of collective
bargaining in the Civil Service. J. Finkelman, Chairman of the Public Service Staff
Relations Board of the Federal Government, conducted the seminar.
On August 12 the Personnel Officers attended a seminar, also conducted by
Mr. Finkelman, on the role of the departmental Personnel Officers under collective
bargaining.
Mr. Finkelman's presentation was video-taped for presentation to other senior
officials in the public service.
 U 20
BRITISH COLUMBIA
J. Finkelman, Q.C., addressing the Deputy Ministers on collective bargaining at
Duncan in August.
Supervision—Staff Management Courses
During 1973, K. E. Jackson conducted 46 courses in Supervision—-Staff
Management. This course of five two-hour lecture/discussion sessions covers the
following topics:
The Environment in Which We Work.
The Line of Authority.
The Line of Human Relations.
The Supervisor's Role and Responsibilities.
Civil Service Regulations and Procedures.
Classification, Job Evaluation.
Recruitment, Selection, and Promotion.
Employee Appraisals.
Correction, Discipline, and Dismissal.
The sessions were given in field locations throughout the Province. Seven
hundred and twenty-one supervisors attended this course. Plans are being made to
offer this programme in the Victoria and Vancouver areas in 1974.
Miss J. Meryl Campbell, Director of the Staff Training Division, was responsible
for a combined correspondence/seminar programme given to the Branch Managers
of the Pollution Control Branch of the Department of Lands, Forests, and Water
Resources.   This course consisted of three assignments on Government in Canada,
 CIVIL SERVICE COMMISSION REPORT,  1973
U 21
two assignments on the Organization of the Public Service of the Province of British
Columbia, and five assignments on Staff Management. The correspondence section
was followed by a three-day seminar on staff management. Fourteen District Managers attended the Seminar.
Appraisal Courses
Five employees who had been enrolled in the Appraisal Courses offered earlier
by the Civil Service Commission completed their professional accreditation as
Accredited Appraisers Canadian Institute (A.A.C.I.) during 1973.
Arrangements are now being made to hold lecture sessions in 1974 for the
Appraisal 1 and Appraisal 2 sections of the Appraisal courses for field personnel.
Workshop on Mail Room Procedures
On November 15 and 16 a workshop on "Mail Room Procedures" was presented to 70 mail room clerks by L. Hall, the Chief Postal Clerk, ably assisted by
Ken Stofer, the Consumer Services Representative of the Canada Post Office,
Victoria.
The Staff Training Division handled the administrative details for the programme.
Secretarial Responsibilities
In the late fall of 1973, a series of two-day seminars on Secretarial Responsibilities was introduced for Clerk-Stenographers 1, 2, and 3. Three sessions were
held in Victoria in 1973. It is planned to offer this programme to stenographers
throughout the Province.
Don Maxwell, Staff Training Officer, was ably assisted by Mrs. P. Armstrong,
Secretary to the Deputy Minister of Forest Service, in the presentation of these
seminars.
In May, K. E. Jackson and Miss J. Meryl Campbell attended a meeting of
Provincial Government Training Officers held in Edmonton. Training Officers
from most of the provinces and the Federal Government exchanged ideas about
training programmes.
In August, J. Nti and F. W. Beecham, from the Ghana Civil Service, visited
the Staff Training Division to learn about our Executive Development Training
Plan and other courses related to public administration.
The Director of the Staff Training Division inaugurated a series of informal
meetings with departmental Training Officers and officials of the Extension Division
of BCIT. These meetings have been most helpful in assessing the training needs of
the service; in determining the best way to offer training programmes; and in exchanging views on audio-visual equipment.
Staff Development Appropriation
From June 15 to December 31, 1973, a total of 1,019 employees received
training assistance from the Staff Development Appropriation, $98,139.23 was
vouchered and a further $21,195 was approved. Eighteen group programmes were
offered, including programmes in Remote Sensing, Secretarial Responsibilities,
Appraisal of Real Property, Road Construction, Your Conduct and Attitude to the
TV News Media, and Collective Bargaining.
Fifty to 100 per cent of the tuition fees were paid on behalf of employees
enrolled in a wide variety of courses offered by recognized post-secondary institutions.    Courses taken by individual employees include welding, speedwriting,
 U 22
BRITISH COLUMBIA
medical terminology, F.C.I.S., C.G.A., R.I.A., A.A.C.I., psychology, survey, child
care, systems analysis, French language, applied lighting, forest technology, social
work methods, food services management, climatology, hydrology, landscape
planning, pestology, fundamentals of health care, dietary services.
Leave for Educational Purposes
During the year, 83 persons in various departments were granted leave for
educational purposes. Eight employees were granted leave to train with Her
Majesty's Reserve Forces.
SICK LEAVE
Sick leave granted during the period October 1, 1972, to September 30, 1973,
averaged 5.14 days, 4.69 of which were with pay and 0.45 without pay (see Table
3 of the Appendix). These figures are exclusive of special sick leave granted in
Workmen's Compensation and Department of Veteran's Affairs cases. Neither do
these figures include the Corrections Branch, Liquor Administration Branch, and
the B.C. Ferries Division.
The average number of days' sick leave per employee (exclusive of the above
groups) for the past 10 years was as follows:
Year Ended
Sept. 30
Average per
Employee
Year Ended
Sept. 30
Average per
Employee
1964	
  5.91
1969	
1970	
  5.50
1965	
  5.62
  6.34
1966	
  6.10
1971	
  6.17
1967	
  5.91
1972	
  6.71
1968	
  6.20
1973	
  5.14
A committee of departmental and Commission Officers and the Occupational
Health Physician completed two years of work and submitted a report to the Commission on "Guidelines for Supervisors on the Use of Sick Leave."
The use of sick leave in 1973 was the lowest in 20 years.
ACCIDENT PREVENTION DIVISION
In 1965 the Division consisted of one Co-ordinator, one Safety Officer, and
one Clerk-Stenographer. By 1972 the service had increased in size by 70 per cent
over 1965 and the programme was spread very thinly in terms of both staff and
budget. Accordingly, in July 1973, Treasury Board authorized the first increase
in establishment, adding two Safety Officers and one Clerk, and substantially
increased the programme budget.
The new Safety Officer positions were filled by G. N. Kilgour and T. P.
Harkness. Mr. Kilgour, previously with the Department of Recreation and Conservation, took up his new duties October 15, while Mr. Harkness, previously
with the Department of Highways, started in his new position November 1. Both
men are receiving intensive orientation in their new responsibilities, but it will be at
least a year before their contribution to the programme will show significantly in
results.
In line with the expanded establishment, functions in the division were reorganized. Briefly, Mr. Leitch will act as second in charge under the Co-ordinator
and be mainly engaged in field work with the Forest Service and the Parks Branch.
Mr. Kilgour will be responsible for product testing and evaluation and his field
assignments will be mainly with Highways and Public Works.   Mr. Harkness will
 CIVIL SERVICE COMMISSION REPORT,  1973
U 23
be responsible for research and special projects, together with some service-wide
programmes covering all departments, with particular emphasis on field visits to
areas of special need in departments not covered by the other Safety Officers.
Special projects undertaken in 1973 included the testing of safety headgear
in co-operation with the Department of Highways in their material-testing facilities
in Victoria. The conduct of the tests and technical criteria were the responsibility
of a small interdepartmental committee comprised of representatives from the main
using departments. All departmental members were professional engineers. Mr.
Leitch chaired the committee and participated in all physical testing. Following a
review of the results, the committee made their recommendations to the Purchasing
Commission late in the year.
The Defensive Driver Training Programme had its first year of full-scale operation in 1973. During the year, two Refresher Programmes were purchased so that
in addition to initial DDC training, follow-up courses could be given to those drivers
who had taken the course some four or five years ago under the departmental programmes then operating, mainly in Highways and the Forest Service. By the end
of the year approximately 3,000 employees had attended DDC classes under the
programme, of which 370 were refresher courses.
The Co-ordinator attended 21 headquarters safety committee meetings, 19
other meetings, and made 77 visits to departmental locations. Thirty-two per cent
of his time was spent away from Victoria.
By wearing a hard hat, a department truck-driver escaped serious injury in this
incident when he was struck by a branch from a falling tree.
 U 24 BRITISH COLUMBIA
Mr. Leitch attended one safety rally, conducted 12 training sessions, and made
112 departmental visits. He also attended the National Safety Congress in Chicago
in October, the week-long course in Industrial Accident Prevention conducted by the
British Columbia Safety Council at the University of British Columbia, and a Blasting Course at the head office of the Workmen's Compensation Board in Vancouver.
Fifty-nine per cent of his time was spent away from Victoria.
In his two and a half months with the division, Mr. Kilgour has been mainly
engaged in both formal and on-the-job training. The formal training included the
Workmen's Compensation Board Blasters' Course, a one-week course in Avalanche
Prediction and Control at Rogers Pass, a one-week course in Communications and
Human Relations, and a start on the six-month B.C. Safety Council Correspondence
course, the latter being done on personal time. He attended four headquarters
safety committee meetings and made four departmental visits. Twenty-two per cent
of his time has been spent away from Victoria.
Mr. Harkness has attended four headquarters safety committee meetings, three
other meetings, and made eight departmental visits in his first two months with the
Division. Eleven per cent of his time has been spent away from Victoria. He also
has started on the B.C. Safety Council Correspondence Course and is presently
engaged on a major study of the effects of our DDC Programme on the driving
performance of Government employees.
In a new departure, the Annual Safety Ceremony was held as an informal
luncheon function with no press or outside invitees. Also for the first time, award-
winning departments were asked each to nominate one field representative who had
been active in the safety programme. A new basis of awards with our own certificates was introduced by the Division, replacing the B.C. Safety Council awards
previously used.
The new system provided for "target" awards coupled to the existing Premier's
Safety Trophy as follows:
Low-hazard departments under 200 employees—"Target Zero" awards
for two successive years without compensable injury.
Larger low-hazard departments—"On Target" awards for an accident
frequency under 5.0 per million hours worked in past 12 months.
Low/medium-hazard departments—"On Target" awards for an accident
frequency under 10.0 in past 12 months.
Medium-hazard departments—"On Target" awards for an accident frequency under 20.0 in past 12 months.
The Safety Luncheon was held in Victoria on December 6.   The Honourable
Ernest Hall, Provincial Secretary, officiated and the Honourable Eileen C. Dailly,
Minister of Education and Deputy Premier, presented the awards on behalf of the
Premier.   The ceremony was attended by members of the Cabinet, 30 Deputy Ministers, senior departmental officials and field representatives, and several staff members
of the Accident Prevention Division.
The Provincial Secretary referred to the disappointing performance in 1973,
the over-all accident-frequency rate rising by 24 per cent. He pointed out that the
result had been greatly influenced by higher rates in most of the large field departments, and also reported with concern and deep regret that six employees had been
killed in compensable accidents, of which total three were in aircraft and one was a
summer student. There were no fatalities in 1972. Mr. Hall emphasized the importance of employee morale in determining attitude and influencing safe behaviour,
and be highlighted the critical role of each Deputy Minister in showing continuing
personal interest and support for his departmental safety programme.
 CIVIL SERVICE COMMISSION REPORT,  1973
U 25
Seven of the new awards were presented, comprising two "Target Zero" and
five "On Target" awards as follows:
'Target Zero" awards—Mines and Petroleum Resources, Municipal
Affairs.
"On Target" awards—Lands Service, Agriculture, Education, Finance,
Water Resources.
The final presentation, the award for safety achievement, was won by the
Department of Recreation and Conservation with a 31-per-cent improvement in its
accident frequency.
The Division continues to be indebted to the Workmen's Compensation Board,
to the editor of the British Columbian, headquarters and local safety committees,
to the volunteer part-time DDC instructors, and many other people throughout the
Service for their participation in the safety programme.
 U 26
BRITISH COLUMBIA
ACKNOWLEDGMENTS
The Chairman wishes to record his sincere appreciation to his colleague on the
Commission, to each member of the Commission's staff, the Government Agents,
the departmental Personnel Officers, the solicitors of the Attorney-General's Department, to the Civil Service Commissioners of other provinces and the Federal Government for their able assistance, and to you, Mr. Minister, for your sympathetic
appreciation of the Commission's problems.
CIVIL SERVICE COMMISSION
A. G. Richardson, Chairman
E. R. Rickinson, member
E. R. Rickinson
Retiring Commissioner
 CIVIL SERVICE COMMISSION REPORT,  1973
U 27
APPENDIX
Twenty-five year continuous-service certificates were awarded to the following
Government employees in December 1973:
Department of Agriculture
John Clark
Harold E. Cox
Montague M. Gilchrist
Victor A. Gill
Hester J. Groutage
Clarence Nelson
Sigurd B. Peterson
John E. Swales
Department of Attorney-General
Charles W. Bond
Shirley A. Conley
Barbara J. C. Ferguson
Lawrence G. Huck
Daryl S. Insley
William A. Lee
E. Beula Mossman
Kenneth G. Pearson
Corrections Branch
J. G. Allen
J. J. Charters
C. Davidson
R. F. Kennett
F. Lapp
J. H. McGinn
E. H. B. McGougan
R. G. McKellar
W. Mish
D. R. Marchment
H. W. Reed
G. E. Small
A. T. Smyth
J. A. Westcott
Department of Education
Hugh C. Ferguson
K. Hanley
David W. Huggins
Ernest E. Hyndman
Francis J. Keogh
Verna M. Kingsley
Department of Finance
Donald C. S. Abbis
D. Robert Alexander
James A. Baker
Sarah I. Banfield
Gerald S. Bryson
Kathleen M. Chamberlain
Sarsfield N. Doyle
Neil T. Drewry
Department of Finance—Continued
Ethel M. Elborne
Richard W. Fetherstonhaugh
James P. Fieldhouse
Stanley N. Gamlin
Christabel Glover
Elizabeth P. Golder
Harold T. Gumbert
George L. Hamilton
Evelyn L. Hart
Margaret L. Horton
Sylvia Krcic
Elizabeth F. Laurie
John B. Lawson
Edgar L. McMicking
Margaret McQuarrie
John F. Moore
Frederick J. Morgan
Doreen H. Munro
S. Terrance O'Neill
George E. W. Phillips
Michael Pretty
Alexander K. Scott
Donald A. Sutherland
Department of Health
Hospital Insurance Service
James W. M. Brayshaw
H. Edward Drab
Peter Gage
Elvira E. Nordlund
William J. J. Wade
Medical Services Commission
Jacob M. Sotkowy
Mental Health Branch
William O. Booth
Harold F. Clarke
Albert W. Farquhar
John H. Gustafson
Herbert J. Hanson
Grace E. Harder
Theodore W. Ladd
Francis J. Marcus
Herbert L. Peakall
Lilly Pearce
Henry Roberts
Frederick W. Silver
Joseph H. Strawson
Dorothy I. Tellier
Michael F. Turner
Pauline A. West
Norman W. Wylie
 U 28
BRITISH COLUMBIA
Department of Health—Continued
Health Branch
Fred R. Alcock
Jessie M. Anderson
Noel Andrew
Eugene Benner
Colin F. Hartigan
Archibald E. Hill
Michael M. S. Keogh
Dr. Robert M. Lane
Frank McCombie
Leslie McCrae
Norman A. Powell
Mary C. Reid
Hector J. Robertson
Henry J. Rochon
Jack F. Rowe
William Saunders
M. Hazel Whittington
Department of Highways
Ernst F. Abrahamsen
Lawrence Arnett
Geoffrey Bennett
John H. Brown
John H. Blackey
Ross Busby
Frederick G. Brain
Alexander F. Brayden
Gerald A. Cavin
Gordon Cook
Percy W. Cutler
Barton I. Dudley
James W. Edge
Howard Ganner
Arthur B. Garrison
William C. Gaze
Harry H. Genschorek
Dudley D. Godfrey
Irving J. Goundrey
Howard J. Gowler
Gordon A. Harford
Stanley H. Harford
Robert G. Harvey
Joseph O. Hogue
Laura W. Howe
John E. Jennings
Thomas W. Koshman
L. M. Lento
Tyler A. Lindberg
Gordon D. McDonell
Alex A. McKay
C. Earl Martinson
George E. Masterton
Walter E. Mercer
Melvyn A. Mikkelson
Bernard A. Milledge
John W. Morris
Angus V. Murray
Michael C. Nesbitt
Adolph M. Nielsen
Department of Highways—Continued
Robert D. Page
Melvin J. Peever
James W. Pomeroy
George E. Scott
Francis A. Stirling
Edwin H. Swanson
Gerald S. Towgood
Jack W. Taylor
James Watson
Robinson Wilson
John Wysk
Donald J. Zanussi
Pete Pedersen
Department of Human Resources
William H. Crossley
Cornelia de Valois
Shoichi Matsushita
Wildred Rasmussen
Marie-Louise Roulston
Stella Rush
Jeanne M. Tinevez
Department of Labour
Victor S. Hurrell
Jack A. Laffling
Department of Lands, Forests, and
Water Resources
Forest Service
Charles E. Bennett
Ian R. Blair
Douglas W. Brewis
Gilbert M. Cartwright
Dewey Caskey
George B. Doiron
Allan G. Grant
Gordon H. Harris
Owen R. Hawkins
Raymond A. Jefferson
George R. Johnston
John H. Kilby
Cassell A. MacPherson
Betty Mar
Leslie J. McKenna
Archibald E. McKeever
Roderick A. McKenzie
Lome McQueen
Benjamin A. Mitchell
William R. W. Novis
Dr. Alan L. Orr-Ewing
John C. Payne
John W. Paynter
Frank Pearce
Robert E. Pengelley
Leslie A. Prescott
Lysle B. Russell
Henry D. Rolston
Daryl R. Selkirk
 CIVIL SERVICE COMMISSION REPORT,  1973
U 29
Department of Lands, Forests, and
Water Resources
Forest Service—Continued
Edward R. Smith
William W. Smith
Douglas C. Weeks
Jack B. Weller
Wilfred D. Whitehouse
William E. L. Young
Victor S. Zloty
Lands Service
Douglas G. Alexander
Arthur R. Best
Leonard D. Hall
John J. Jones
Alexander C. Kinnear
Bruce MacLean
Raymond S. Parsons
Lilian I. Salmond
Patrick H. Salmond
Raymond H. Smith
Lawrence G. Smith
Arthur G. Sutherland
Water Resources Service
F. Clive Bett
Alexander K. Sutherland
Edward V. Tomlin
Liquor Administration Branch
Clyde C. Borton
Richard G. Chungranes
Gerald M. Doyle
Alexander Eurich
R. Stanley Gamble
Roy A. Gaunt
Ian M. Greig
Edward T. Griffiths
Robert Angus Hill
Adam Hogg
Ronald Hughes
Kathleen G. Kaye
John F. Knight
James Lister
Bertram C. McEwen
James D. McGladrey
John H. Middleton
Frederick T. Miller
James H. Mills
John H. Palmer
James Simpson
C. Lloyd Smith
Albert E. Stapleton
Malcolm Woolridge
Department of Mines and Petroleum
Resources
John D. Lineham
John E. Merrett
Department of Municipal Affairs
Charles H. Gibson
Department of Provincial Secretary
Melvin H. Davison
Gordon F. Fyfe
George Geddes
Fred Loerke
Edward J. Small
Hugh C. Small
Public Service Commission
J. Meryl Campbell
Superannuation Commission
Violet Evans
Ellenor E. Van Bourgondien
Department of Public Works
George McQ. Anderson
Philip J. Bennett
Walter P. Bondesen
Harold W. Brownjohn
Arthur Chapman
Richard A. Copeland
James A. Lyall
Donald C. McCarter
John A. Sargent
Ferris D. Sturdy
Gwilym J. Walters
Fred Mann
Department of Recreation and
Conservation
Robert R. Farquharson
Charles J. Guiguet
Aubrey M. Hames
Dr. James Hatter
W. R. Claud Heggie
Wallace S. Webb
Department of Transport and
Communications
Daniel McC. Armit ,
Mary E. Ball
William T. Collier
Jean E. Carmichael
Alwyn P. Craig
F. Patricia Devereux
Donald I. Ewan
Joseph A. Genest
Dorothy C. W. Leakey
Anna M. Robin
Eileen E. Sainsbury
G. Talerico
Department of Travel Industry
James H. Panton
Workmen's Compensation Board
Harold S. Cutt
Ruth J. Daynard
James A. Downing
Harold J. McKay
Josephine J. McKay
Eileen Moore
Jean M. Piller
 U 30
BRITISH COLUMBIA
Gold watches were awarded to the following Government employees with 40
years' service in December 1973:
Department of Transport and
Communications
Gordon H. Gray
Department of Finance
Francis E. Hughes
Department of Health
Health Branch
Robert G. Mauris
Department of Lands, Forests, and
Water Resources
Forest Service
Cyril P. Axhorn
Department of Public Works
Herbert E. Howard
STATISTICS
Table 1—Number of Full-time Permanent and Temporary Employees in Each
Department and Agency as at December 31,1973
Department
Legislation 	
Premier's Office..
Agriculture..
Attorney-General —
Transportation and Communications.
Consumer Services	
Education..    —
Finance  _ - 	
Public Health Services.  -	
Mental Health Services  	
Hospital Insurance Services	
Highways  —
Housing _
Industrial Development, Trade, and Commerce..
Labour   	
Lands Service  - — —
Forest Service  -   —
Water Resources-
Mines and Petroleum Resources.
Municipal Affairs	
Provincial Secretary-
Civil Service Commission	
Superannuation Commission-
Public Utilities Commission-
Public Works-
Recreation and Conservation	
Travel Industry	
Human Resources-
Ministers Without Portfolio-
Totals  	
British Columbia Ferries	
Liquor Administration Branch-
Grand totals	
Permanent
7
9
374
2,617
193
360
799
1,385
4,044
160
465
47
156
229
366
915
408
152
49
227
73
63
644
317
66
978
7
15,110
1,276
1,332
17,718
Temporary
52
2
160
525
3
1
1,049
45
852
1,207
4
4,841
11
37
12
67
2,104
106
35
15
204
1,278
641
59
725
14,046
1,344
1,118
16,508
Combined
59
11
534
3,142
196
1
1,409
844
2,237
5,251
164
5,306
58
193
241
433
3,019
514
187
64
431
81
66
1,922
958
125
1,703
7
29,156
2,620
2,450
34,226
 CIVIL SERVICE COMMISSION REPORT, 1973
U 31
Table 2—Classification Reviews by Departments in 1973,
With Comparative Figures for Previous Years
Department
Upward
Revisions
Downward
Revisions
Reviews
Resulting
in No
Change
Total
24
105
30
40
8
44
35
41
24
45
14
12
3
35
45
47
12
7
48
52
9
25
1
1
1
1
1
4
13
4
5
8
7
4
5
6
3
3
2
4
7
28
119
35
Finance       	
46
8
52
42
1
45
29
51
17
15
5
39
53
I             5
52
3
8
10
1
12
10
Public Health	
56
Mental Health           	
62
10
..           |           2
27
Totals, 1973 _ _ - _ _	
Totals, 1972 _ _ _	
Totals, 1971 _	
705
5
104
814
633
671
Totals, 1970 _	
Totals, 1969—	
713
789
Totals, 1968  _   -	
765
Totals, 1967 -	
727
Totals, 1966 - - - .„   . 	
711
Table 3—Annual Sick Leave Report, October 1,1972,
to September 30,1973
Department
Number
of Employees
Days
With Pay
Average
per
Employee
Days
Without
Pay
Average
per
Employee
Total
Average
Days per
Employee
578
805
1,350
841
1,590
1.022
1,004
105
501
4,868
166
63
383
1,863
35
1,588
181
140
413
2,000
1,435.0
854.0
6,034.0
4,515.0
11,714.0
6,050.0
5,889.0
563.5
1,987.0
39,719.0
863.0
125.0
2,381.0
13,325.0
313.5
6,400.0
275.0
481.0
1,930.5
1,010.0
2.48
1.06
4.47
5.37
7.37
5.92
5.87
5.37
3.97
8.16
5.20
1.98
6.22
7.15
8.96
4.03
1.52
3.44
4.67
0.51
33.0
68.0
364.0
318.0
2,131.0
106.0
874.0
51.0
90.5
7,727.0
38.5
" 381.0
2,147.0
0.06
0.08
0.27
0.38
1.34
0.10
0.87
0.49
0.18
1.59
0.23
0.99
1.15
0.44
0.17
0.23
0.32
0.01
2.54
1.14
4.74
5.75
Health Service and Hospital Insur-
8.71
6.02
Human Resources   __ 	
6.74
5.86
4.15
Mental Health...                      	
9.75
Mines and Petroleum Resources
5.43
1.98
7.21
8.30
Industrial Development, Trade, and
8.96
698.0
30.0
32.0
134.0
10.0
4.47
Transportation   and   Communication  _	
1.69
3.67
4.99
Recreation and Conservation	
0.52
Totals 	
19,496
105,865.0
4.69
15,233.0
0.45
5.14
Does not include Corrections Branch, whose average was 7.65 days per employee; nor Liquor Administration
Branch, whose average was 8.04 days; nor B.C. Ferries Division, whose average was 5.35 days. Daily-rate staff
not available.   Health Services and Hospital Insurance are combined.
J
 Printed by K. M. MacDonald, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1974
530-174-1790

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