THE GOVERNMENT OF THE PROVINCE OF BRITISH COLUMBIA ANNUAL% REPORT \ 1969 I January 1 to December 31, 1969 Published by Authority of the Legislative Assembly PROVINCE OF BRITISH COLUMBIA Civil Service Commission Fifty-first Annual Report JANUARY 1 TO DECEMBER 31 1969 Printed by A. Sutton, Printer to the Queen's Most Excellent Majesty in right of the Province of British Columbia. 1970 To Colonel the Honourable John R. Nicholson, P.C., O.B.E., Q.C., LL.D., Lieutenant-Governor of the Province of British Columbia. May it please Your Honour: The undersigned respectfully submits the Report of the Civil Service Commission, Province of British Columbia, from January 1 to December 31, 1969. WESLEY D. BLACK, Provincial Secretary. Victoria, British Columbia, January, 1970. The Honourable Wesley D. Black, Provincial Secretary, Province of British Columbia. Sir,—In conformity with the provisions of section 8 of the Civil Service Act (chapter 56, Revised Statutes of British Columbia, 1960), I have the honour to submit herewith the Report of the proceedings and work of the Civil Service Commission from January 1 to December 31, 1969. ARTHUR G. RICHARDSON, Acting Chairman, Civil Service Commission. Victoria, British Columbia, January, 1970. HIGHLIGHTS DURING 1969 • Pay increases averaging about 8x/i per cent of payroll were granted. • 7,309 employees received merit increases within salary ranges. • 5,940 appointments were made to permanent and temporary positions. • 1,105 employees gained promotion through competitions. • 8.8 per cent of promotions were made by transfer from one department to another. • 476 persons are employed who are handicapped. • 15 student employees received diplomas in public administration. • There was an 18.7 per cent turnover of staff in permanent positions. • There were two " two million man-hour " British Columbia safety awards presented to the Department of Education and the General Administration Branch of the Department of Public Works. There were also two " million man-hour " awards to the Hospital Insurance Service and the Department of Commercial Transport. • 10 grievances entailing formal hearings were presented to the Civil Service Commission. • 85 employees received 25-year continuous-service awards; and 54 received gold watches for completing 40 years' service from the Prime Minister and the Executive Council at two luncheons. • Sick leave averaged 5.5 days per employee. o CO O u w y > w on J 1—1 > i—* U 00 !* _c PS ^4 < g f- u: b s tf it nj s 1 c o fc ■£ < 2 2 OS < 2 X u X Q m = s 05 i o W 2 "•* m c o -a S L 2 J. " m •^s in c OS < < w w OS u w 1 OS PJ o lu u, ,~, o o 1-1 w z X z o PS CO OS 0 w Oh < (I, w X u _ i a o s u .s "3 s H w id W) w 2 0) <u « W e a. o Maxw M. Finl Saund B.Hor J.Gru q 0 s u &3 > 45 M« 01 ■n tt co « W « 03 > . CO M « o U •a* 2 CONTENTS Organization Chart Highlights during 1969- Introductory Page . 8 . 7 . 11 Size and Composition of the Civil Service 11 Separations 12 Recruiting and Selection Division 13 General Entrance and Promotional Examinations 15 Competitions for Promotion 16 Special Activities—Recruiting and Selection Division 17 The Vancouver Office 18 The Essondale Office (Valleyview) 18 Classification and Wage Division 19 Staff Training and Development 21 Sick and Special Leave 24 Accident Prevention 25 Grievances and Hearings 27 Employee Relations 27 Appendix 28 Statistics 30 REPORT OF THE CIVIL SERVICE COMMISSION Pursuant to Section 8 of the Civil Service Act, from January 1 to December 31,1969 During the year the Civil Service Commission met 34 times. These meetings did not include 10 others to hear grievances from individuals and groups of employees. The hearings involving individuals were concerned primarily with the intentions of departments to dismiss the employee. All 10 were of this nature, of which nine were ruled in favour of the department, and one in favour of the employee. One ruling of the Commission was appealed to the Lieutenant-Governor in Council, and in this case the Commission's ruling was upheld. In addition to grievances heard by the Commission, the Chief Personnel Officer mediated 20 grievances between individual employees and the departments. The Screening Committee, which deals with problems of employees who are unable to perform their duties due to ill-health, dealt With 10 cases during the year. Five of these were re-established in different types of employment, two retired, and three are pending. The review of the Sick Leave Regulation which was commenced in 1968 was completed in 1969. The Commission's recommendations to eliminate the waiting period when no sick leave was available and to increase the maximum amount of sick leave accumulating, from 126 days to 250 days, were approved. The Commission also recommended a change in the regulation to provide for leave of absence for pregnancy. This was approved. A study of the entire grievance procedures was started, and is continuing. For the eighth consecutive year, pay increases were granted to all Government employees in 1969, amounting to an average of about 8Vi per cent of payroll. There were 476 employees throughout the Civil Service with disabilities ranging from coronary conditions and crippling defects from poliomyelitis to respiratory ailments and amputations. The Commission continues to promote the gainful employment of handicapped persons who, by and large, become conscientious and dedicated employees. SIZE AND COMPOSITION OF THE CIVIL SERVICE On December 31, 1969, there were 27,081 Government employees (see Table 1 of the Appendix). OnDecember 31, 1968, there were 25,438 employees. Hence, there was an increase of 1,643 employees. The largest increases in numbers of employees were in the Attorney-General's Department, the Department of Education, the Mental Health Services, the Department of Highways, the Forest Service, the Department of Public Works, and the British Columbia Ferries Division. Of the 27,081 Government employees, 15,566 were classed as permanent employees and 11,515 were classed as temporary employees. In 1968 there were 15,148 permanent employees and 10,290 temporary employees. The following graph indicates the percentage of employees within each of the major occupational groups in the main Civil Service schedules:— 11 X 12 40% 35% 30% 25% 20% BRITISH COLUMBIA 15% 10% 34% 30% 15% ■;■■"— " 2% Administrative and Executive Groups Clerical Group Technical Group Professional Group Manual Group The clerical and technical groups were 1 per cent less than in 1968, whereas the professional and manual groups both increased by 1 per cent. SEPARATIONS During the year, 2,912 employees left permanent positions within the Civil Service. This represents a turnover of 18.7 per cent. In 1968, 2,678 employees left permanent positions, representing a turnover of 17.7 per cent. The following graph shows the percentage of turnover in each year since 1960. 30% 259 20% 15% 10% 5% RATE OF TURNOVER 15.98 16.32 16.28 17.19 17.64 18.3 19.2 17.7 18.7 1960 1961 1962 1964 YEAR 1965 1966 1967 1968 During 1968, 50 employees were dismissed as unsatisfactory, the probationary periods of 90 employees were extended, and merit increases were withheld in the case of 41 employees. CIVIL SERVICE COMMISSION REPORT, 1969 X 13 RECRUITING AND SELECTION DIVISION General The Civil Service Commission, with headquarters in Victoria, operates branch offices of the Recruiting and Selection Division at Vancouver and Essondale. The branch offices' reports follow this general recruiting summary. Rebounding from the temporary easing of recruiting demands in 1968, the Recruiting Division set new all-time records in 1969. Total positions filled were up 14.5 per cent, persons taking written examinations were up 19.5 per cent, and competitions conducted by the Civil Service Commission were up 30 per cent. The increase was due partly to a rise in turnover rate and partly due to the addition of some 500 new positions to departmental establishments. There were expansions in the Ferries Division, Mental Health Services, motor-vehicle inspection stations, vocational and technical training, and Water Resources and Pollution Control, to mention a few. During mid-summer, a serious backlog of requisitions and competitions developed, requiring exceptional efforts on the part of all of the staff and some temporary relief assistance. The death in-Service, in the spring, of the Personnel Officer assigned to the British Columbia Ferries Division threw an extra load on the recruiting staff, but fortunately, within the Recruiting and Selection Division itself, there was little staff turnover during the year. With the salary adjustments coming into effect at the beginning of the fiscal year in April, there was generally less difficulty in recruiting at the lower and intermediate levels in most classifications. The demand continued in some areas of short supply such as qualified hydraulic and pollution-control engineers, audit accountants, experienced psychiatrists, psychologists, and social workers, foresters, Canadian-trained agriculturists, and senior economists. The following table illustrates the major breakdown of recruiting and selection activities as distributed between the Commission's three offices:— X 14 BRITISH COLUMBIA Distribution of Work Load 1968 1969 Per Cent Change from 1968 1969 Distribution Requisitions and requests for staff—■ Victoria Essondale Vancouver _ Totals Competitions— Victoria - Essondale Vancouver Totals Examinations (persons taking written examinations)— Victoria Essondale.. . Vancouver Totals _ Appointments (initial hiring)— Victoria - Essondale Vancouver.... - Totals... Total positions filled (including competitions) — Victoria - Essondale - Vancouver Totals 4,072 1,427 518 6,017 746 209 125 1,080 2,137 175 522 2,834 2,624 3,225 1,436 524 5,185 4,454 2,040 586 7,080 1,004 268 152 2,546 277 564 3,387 2,397 1,249 1,594 I 382 | 395 I 3,427 1,857 596 5,940 4,255 | 4,386 +9.1 +43.0 + 13.1 + 17.7 +34.6 +28.2 +21.6 | 1,424 +30.9 + 19.2 +58.3 +8.0 + 19.5 —8.6 +27.6 +3.4 +3.1 + 8.1 +29.3 + 13.1 + 14.5 CIVIL SERVICE COMMISSION REPORT, 1969 X 15 GENERAL ENTRANCE AND PROMOTIONAL EXAMINATIONS Examinations to establish qualified lists for such positions as stenographer, typist, clerk, and draughtsman were held as follows:— Classification Number of Occasions Number Examined Number Qualified Per Cent Qualified Victoria Clerk-Typist- Clerk- Clerk-Stenographer 1~ Clerk-Stenographer 2 . Draughtsman 1- Draughtsman 2 and 3 Key-punch Operator Data-processing Operator- Personnel Officer Administrative Officer Senior Examiner of Titles .... Industrial Relations Officer- Labour Relations Officer Land Registry Officer Public Information Officer- Stationary Engineer Building Service Worker 4— Totals, 1969.. Totals, 1968- Essondale Clerk-Typist 1_ Clerk 1 or 2 Clerk-Stenographer 1„ Clerk-Stenographer 2 . Fire Lieutenant Cook 1 Cook 3 _ _. Hairdresser Dietary Aide 2 Seamstress 2 Cabinetmaker Stationary Engineer Helper Superintendent, Transportation and Vehicle Maintenance Assistant Charge Psychiatric Nurse . Totals, 1969 Totals, 1968 . Vancouver Clerk-Typist.. Clerk Clerk-Stenographer 1 Clerk-Stenographer 2 or 3_ Draughtsman. Clerk, Land Registry- Clerk, Court Registry.. Key-punch Operator- Cook Personnel Officer Switchboard Operator Public Information Officer- Stockman Multilith Operator Miscellaneous clerical Industrial Relations Officer- Stationary Engineer Helper... Building Service Worker 4... Totals, 1969 Totals, 1968. 274 55 69 84 13 3 34 5 3 2 1 3 1 2 1 1 1 552 22 21 12 50 1 2 1 1 2 1 1 2 3 4 123 89 82 112 16 89 5 2 14 1 2 6 1 2 1 4 2 1 1 341 302 900 980 158 199 104 45 47 19 30 17 5 9 3 2 11 9 571 719 110 123 82 17 47 8 14 6 4 9 3 2 6 7 3 2,546 1,731 2,137 1,380 32 37 16 65 3 14 3 2 5 2 1 5 3 89 28 27 13 63 3 6 3 2 5 2 1 3 2 74 277 232 175 118 225 20 117 13 5 17 2 5 6 1 2 1 8 9 14 1 148 98 183 16 104 4 3 14 2 2 6 2 1 7 6 12 1 564 461 522 441 63 73 70 62 79 38 100 42 47 35 80 100 100 100 55 78 38 68 65 73 81 97 100 43 100 100 100 100 100 60 67 83 84 85 83 81 80 89 ~ii 60 82 100 40 100 100 100 87 67 86 100 82 In total, 3,387 persons sat for the foregoing examinations during 1969. There were increases at all three centres with the large increase at Essondale being due, in part, to a change in examination schedules. Seventy-one per cent of the appli- X 16 BRITISH COLUMBIA cants qualified. The examinations were held on 552 separate occasions in Victoria, 341 occasions in Vancouver, and 123 occasions at Essondale. Competitions for Promotion Apart from appointments through entrance examinations, there were 1,424 competitions held in 1969. This was an increase of 344, or 30.9 per cent over the previous year, and is the first year that the total number has exceeded 1,300. Of these competitions, 258 were handled by the Civil Service Commission Personnel Officer attached to the British Columbia Ferries Division. Civil Service Commission officers did not participate in 41 competitions which were delegated to such agencies as the Provincial Gaol Service. With the pressure of work, a considerable number of competitions were also handled to the point of final recommendation by departmental Personnel Officers and Government Agents, whose assistance was much appreciated. Excluding several competitions in which there were no applicants and six competitions with over 100 applicants, the average number of applications received per competition during 1969 was 11.9. These competitions resulted in 1,554 candidates being appointed to the various Government departments and agencies. Seventy-one per cent of these appointments were promotions within the Service and the remainder were initial appointments. The number of promotional appointments made from one department to another was 136. This was 12.3 per cent of the in-Service promotions which, although less than the previous year, still represents a very high level of inter-departmental mobility. The reduced percentage from the previous year is largely due to the agreement with the British Columbia Ferries' employees which places great stress on seniority in promotions. Because of limited response at the Clerk 3 and 4 and Clerk-Stenographer 3 level from qualified in-Service candidates, competitions at this level were opened during the year to the general public. There were, in total, 702 competitions of all kinds open to the general public. A graph on promotional policy follows:— CIVIL SERVICE COMMISSION REPORT, 1969 X 17 75% 65% 60% 55% 50% 45% 405 35% 309 25% 20% 15% 10% 5% 71% 66%^^^^^ klc/c^^0l*00*'^ PROMOTIONS FRON I WITHIN THE SERVI CE 41% 42% APPOINTMENTS FR OM OUTSIDE THE SE 38% RVICE**'*«n»^i>^ ^^^^^. 29*jr 9.5%-|1.^^*,*'*" 12.7% 6.5% 4% _^^^ PROMOTIONS FRC M ONE DEPARTMEN T TO ANOTHER 1965 1966 1967 YEAR Special Activities The four officers in the Victoria Recruiting Division convened 371 selection panels, which interviewed 1,614 candidates. They also held 1,783 individual recruiting or counselling interviews with applicants. Letters of inquiry and inquiries received by telephone and over the counter concerning employment also demanded care and attention. During 1969 the Victoria recruiting officers answered 1,077 such letters of inquiry. Selection Officers also took part in Career Days at secondary schools and administered employment examinations for typists and stenographers at vocational schools and in commercial departments of secondary schools in Victoria and Nanaimo. General employment briefing sessions for graduating students at the University of Victoria and Simon Fraser University were held, and X 18 BRITISH COLUMBIA these were followed up by individual interviews. A senior recruiting officer reconvened the Interdepartmental Committee on Draughtsman Qualifications and arranged several meetings to review training and revise the tests and standards used for reclassification of staff in the various draughting fields. The Provincial Government departments at Victoria participated for their second year in a Secondary School Work Experience programme, organized by the school counsellors. This year 60 Grade XII students, primarily in commercial classes, were selected by their counsellors and teachers to be placed for one week at Easter in 18 departments as unpaid trainee workers. The booklet Careers for Secondary School Graduates was completely revised and reprinted. In the matter of staff development within the Recruiting Division, all Personnel Officers became members of the local Personnel Management Association. One officer is currently granted leave to attend a university credit course in public administration during working hours, and another is enrolled in a three-year labour relations course with evening sessions. The Chief Selection Officer was privileged to attend the founding conference of the Public Personnel Association Canadian Chapter, and also the Civil Service Commissioners of Canada Conference. In the fall, through the co-operation of the Director of Data Processing and Research, a systems analyst from his staff was assigned to review recruiting-office procedures with a view to reducing paper work. A start was made before the end of the year in revising forms and implementing some of the modifications suggested in his report. The Vancouver Office As in previous years, the work of this office during 1969 was mainly concerned with the recruitment and placement of personnel, and advising officials on matters relating to personnel practices as concern the Government offices and institutions on the Lower Mainland. The recruiting activity throughout the Fraser Valley, Surrey, Burnaby, and Richmond areas continues to increase with the construction of new offices and the expansion of established offices. The motor-vehicle inspection station opened in Richmond, with the Burnaby Inspection Station scheduled to open during 1970. The British Columbia Institute of Technology, Burnaby, has continued to expand with the completion of several new buildings. This office also assisted the Department of Recreation and Conservation with the recruitment of catering staff for Manning Park. The following table shows the number of competitions and appointments handled by the Vancouver office during the last five years. There was a 22-per-cent increase in promotional competitions; 14-per-cent increase in appointments, and an 8-per-cent increase in persons taking written exams. Examinations were administered on 341 occasions to 564 candidates, including an increased number of employees taking promotional tests. 1965 1966 1967 1968 1969 140 936 180 755 189 548 125 524 152 596 The Essondale Office The Essondale Office is located at Valleyview Lodge and is primarily engaged in recruiting and selection for the various Mental Health Services institutions throughout the Province. An important secondary activity is the recruiting of CIVIL SERVICE COMMISSION REPORT, 1969 X 19 related professional and technical staffs for Vancouver area institutions of other departments. The year 1969 marked an all-time high in the number of employees recruited, and in the number of competitions completed by the Essondale Office. The total number recruited was 1,857, an increase of nearly 30 per cent over 1968. The number of competitions closing at Essondale rose 28 per cent to 268. In connection with these competitions, the office received 2,062 applications and interviewed 758 applicants, out of which 273 persons were selected. Selection panels were convened in 229 cases. The Mental Health Services expansion programme into the community and the inauguration of new services was strongly emphasized during the past year. Five mental health centres were opened, namely: Boundary, Simon Fraser, Haney, Courtenay, and Cranbrook. Three of these were fully staffed, and the other two partially. Tranquille was also established as a regional facility requiring a more sophisticated staff, such as psychologist, director of training and education. The Retarded programme was also partially decentralized, with smaller units being opened in different communities, such as Alder Lodge in Maillardville, Bevan Lodge in Courtenay. The following table shows the total number of appointments made, by institution:— Location Total Appointments Percentage of Total Appointments 1965 1966 i 1967 I 1968 1969 1965 1966 I 1967 1 1968 1969 1 189 38 22 18 150 353 517 31 13 23 272 46 33 22 188 394 643 42 42 18 229 46 43 25 186 293 663 33 35 37 165 27 52 28 156 277 597 53 31 34 16 199 42 53 47 200 405 715 111 30 29 26 13.9 2.8 1.6 1.3 11.1 26.1 38.2 2.3 1.0 1.7 16.0 2.7 14.4 2.8 11.5 1.9 3.6 2.0 10.9 19.3 41.5 3.7 2.2 2.4 1.0 10.7 2.3 2.0 2.8 2.9 Vista, Venture, and Mental Health Centres, except Burnaby 1.3 11.0 23.2 37.8 2.5 2.5 1.0 1.6 11.7 18.4 41.7 2.1 2.2 2.3 2.5 10.7 21.8 38.6 Burnaby Mental Health Centre and Youth Development Centre 6.0 1.5 1.5 1.5 Totals 1,354 1,700 1,590 1,436 1,857 100.0 100.0 100.0 100.0 unnn During the year there were 207 new positions filled, with the greatest proportion going to the mental health centres, the Youth Development Centre, and The Woodlands School. There was a very marked increase in holiday relief staff. Again, the proportion of locally trained psychiatric nurses rose relative to outside recruiting, indicating a lessening need for out-of-Province recruiting. CLASSIFICATION AND WAGE DIVISION The Classification and Wage Division is responsible for evaluating and classifying positions and for defining, revising, and maintaining position specifications. Directly related to classification is the matter of wages and salaries, although there are many things about a classification plan that are completely extraneous to a salary plan. The information used by the Civil Service Commission in forming its recommendations on salaries and wages is gathered, analysed, and interpreted by the Classification and Wage Division. The Division assists departments in matters X 20 BRITISH COLUMBIA involving organization and staff utilization, and carries out the Commission's control of departmental establishments. During 1969, the Division reviewed a greater number of individual positions for the purpose of classification than during 1968; 789 as against 765. Table 2 of the Appendix indicates the number of reviews by Departments. Upward revisions totalled 491, downward revisions were 20, and a total of 278 remained unchanged. One hundred and eight position specifications were prepared or rewritten. As shown in the listing of miscellaneous studies, many reviews involving complete series and (or) classes also were carried out. In keeping with the policy of conducting " on the job " reviews whenever possible, Division members visited a number of areas in the Interior of the Province and made many trips to the Greater Vancouver and Essondale areas. Salary and wage surveys were conducted on " benchmark " positions in all groups and classes, and numerous outside concerns were visited for the purpose of ensuring proper matching of positions. In connection with professional and administrative positions, the Chief Classification Officer visited the Provinces of Alberta, Saskatchewan, Manitoba, and Ontario, as well as the Federal Pay Research Bureau in Ottawa. The Division investigated 128 requisitions for new positions, investigated 35 requests for extensions to casual appointments, and carried out the following miscellaneous studies:— Organization and Classification Study: Senior positions, Department of Agriculture. Administrative area, Vancouver District, British Columbia Forest Service. Parks Branch, Department of Recreation and Conservation. Accounting Division, Mental Health Services. Langford Workshop, Department of Recreation and Conservation. Classification and Salary Study: Family and Children's Service, Victoria. Bacteriologists. Librarians. Archivists. Court reporters. Fire-fighters. Speech therapists. Industrial therapists. Medical records librarians. Business administrators, Mental Health Services. Physiotherapists and occupational therapists. Classification Study: Job placement officers. Rehabilitation officers. Agriculture inspectors. Stock-keeping staff, Swartz Bay and Departure Bay, British Columbia Ferries Division. Public health engineers. Houseparents, Marpole Infirmary, Probation Service. Co-ordinators of Volunteers, Mental Health Services. Right-of-way agents. CIVIL SERVICE COMMISSION REPORT, 1969 X 21 Classification Study—Continued Group leaders, Child Care Resources. Equalization valuators. Salary Study: Supervisory nursing positions. First Aid Certificate Payment Study. The Division managed to more than equal 1968's work production despite unprecedented work load and unprecedented turnover in Division staff. For this, credit must be given to the members of the Division presently remaining for their co-operation, enthusiasm, and willingness to work many extra hours. Mr. R. J. Meunier resigned in March and was replaced by Miss J. L. Gruen in June; Miss Gruen resigned in November; and Mr. J. J. Maxwell resigned in December. At the time of writing, replacements to the two vacancies had not been made. STAFF TRAINING AND DEVELOPMENT Executive Development Training Plan Fifteen employees enrolled in Class XI of the Executive Development Training Plan received their diplomas in public administration at a special academic assembly at the University of Victoria on November 28, 1969. Back row: D. S. Cameron, R. F. Bryant, J. W. Minty, G. G. Thorpe, R. H. Vale F. LHolden J A Cochrane. Front row: A. F. Smith, C. A. F. Munns, R. M. Hearst! B. W. Cole, K. R D. Mundy, J. A. Montador, A. G. Tranfield. H. Riehl was absent when the picture was taken. X 22 BRITISH COLUMBIA Twenty-seven employees are enrolled in Class XII, the third and and final year of the programme, and 29 employees are enrolled in Class XIII, the second year of the programme. Thirty employees who were selected for Class XIV commenced the first year of the programme in September, 1969. Correspondence Course in Public Administration Thirty-six employees enrolled in the eight-month Correspondence Course in Public Administration received their certificates on April 2, 1969, the final day of a three-day workshop. Dr. H. M. Morrison, Chairman of the Civil Service Commission, presented the certificates to the employees who had successfully completed 24 weekly assignments and had attended the workshop at Parksville. Dr. Morrison conveyed to the class the best wishes of the Honourable W. D. Black, Provincial Secretary, who was unable to attend the luncheon because of his Legislative duties. Lecturers at the workshop were K. Lightbody, Co-ordinator of Central Accounting, Control, and Audit; W. H. Forrest, Superannuation Commissioner; A. G. Richardson, Chief Personnel Officer, Civil Service Commission; and Miss Meryl Campbell, Staff Training Officer of the Civil Service Commission. Graduates of this training programme are as follows: G. E. Abbot, Public Works, Prince George; Mrs. W. A. Bailey, General Administration, Attorney- General, Victoria; G. E. Barter, Motor-vehicle Branch, Attorney-General, Victoria; A. C. Birtles, Valleyview Hospital, Mental Health Services, Essondale; Miss C. E. Bliss, Motor Carrier Branch, Public Utilities Commission, Vancouver; Miss P. R. Bonney, General Administration, Industrial Development, Trade, and Commerce, Victoria; A. Brady, Public Works, Victoria; W. Brennan, Medical Services Commission, Provincial Secretary, Victoria; Mrs. H. M. Campbell, Child Welfare Division, Social Welfare, Victoria; Mrs. P. P. Collins, Division on Aging, Social Welfare, Vancouver; A. N. Clarke, Parks Branch, Recreation and Conservation, Victoria; D. Conway, Lands Service, Victoria; A. B. Cunningham, British Columbia Ferries Division, Highways; W. F. A. Foster, Probation Service, Correction Branch, Attorney-General, Victoria; K. Haley, Forest Service, Port Alberni; CIVIL SERVICE COMMISSION REPORT, 1969 X 23 R. W. Kroeger, Air Surveys Division, Lands Service, Victoria; L. P. Lean, Government Agency, Finance, Nelson; W. B. MacDonald, Public Health Unit, Health Services, Cranbrook; T. P. McKinnon, Government Agency, Finance, Kaslo; A. A. Marshall, British Columbia Ferries Division, Highways, Victoria; R. E. Marsden, Motor-vehicle Branch, Attorney-General, Victoria; R. W. Martin, Vocational School, Education, Prince George; J. N. Maxwell, Engineering Division, Forest Service, Nelson; J. H. Mills, Liquor Control Board, Kelowna; J. A. Pidgeon, Weigh Scales Branch, Commercial Transport, Fernie; W. D. Purdy, Labour Standards, Labour, Vancouver; D. W. Roberts, Water Rights, Water Resources Service, Nelson; J. G. Rodgers, Liquor Control Board, Victoria; J. F. Schaufele, Forest Inventory Division, Forest Service, Victoria; S. J. Tognela, Accounts Office, Highways, Victoria; H. R. Traviss, Tranquille School, Mental Health Services, Tranquille; A. G. Tyrrell, Vocational School, Education, Kelowna; G. Van der Meer, Skeenaview Hospital, Mental Health Services, Terrace; L. G. Underwood, Personnel Office, Forest Service, Victoria; R. W. Veitch, Highways, Burns Lake; W. E. Watson, Hospital Claims Division, Hospital Insurance Service, Victoria. E. J. Thomas, an employee of the Agent-General's Office, British Columbia House, London, England, successfully completed the correspondence section of the course. His certificate was presented to him by Admiral Stirling, the Agent- General. Appraisal Courses Eleven employees from the Lands Service, Finance Department, and Department of Highways completed the third and final year of the appraisal course at a two-week institute held in April, 1969. One employee completed his credits for full accreditation as an A.A.C.I., bringing to 61 the total number of accredited appraisers who have taken the Appraisal Course under the sponsorship of the Civil Service Commisison. Personnel Officers Course Five Personnel Officers attended a 24-hour course on the personnel policies of the British Columbia Civil Service. The Staff Training Officer conducted this programme for the newly recruited Departmental and Civil Service Commission officers. Colombo Plan Students During 1969 the Staff Training Officer, at the request of the Canadian International Development Agency, arranged special training programmes in public administration for two students of the Colombo Plan—Miss K. Boontanon and Mr. V. Sarvaloganayan. Both students were from Thailand and had completed a nine-month course in public administration at Carleton College in Ottawa prior to their attachment with the British Columbia Civil Service Commission. Tips to Supervisors During the year a set of Tips to Supervisors was sent to each Civil Servant promoted to a supervisory position. Training Programmes in the Planning Stage The Staff Training Officer served as co-chairman with Dr. Walsh on a committee to recommend a continuing programme in staff management in the Mental Health Service hospitals; and as co-ordinator of several sub-committees developing X 24 BRITISH COLUMBIA training programmes for mapping assistants, architectural, structural, and engineering draughtsmen and technicians. Departmental Training Programmes In addition to the training programmes sponsored by the Civil Service Commission, many of the departments of Government conducted training programmes directly related to the work of the department concerned. Major in-Service training programmes of a continuing nature are listed below:— Attorney-General: Probation Officer-in-training Course. Security Officers' Academy Course. Education: Teacher Education Programme for Vocational Instructors' Certificate (Summer School). Forest Service: Forest Service Training School. Mental Health: School of Psychiatric Nursing. Psychiatric Aide Programme. Highways: Engineering Aide Programmes. Paving. Social Welfare: In-Service Social Workers' Training Programme. Office Administration Programme. Sick and Special Leave Sick leave granted during the period October 1, 1968, to September 30, 1969, totalled 97,708.2 days (84,508.5 with pay and 13,199.7 without pay), an average per employee of 5.50 days. (See Table 3, Appendix.) In the 12-month period October 1, 1967, to September 30, 1968, the average per employee was 6.20 days. These figures are exclusive of sick leave granted under the Workmen's Compensation Board and the Department of Veterans' Affairs section of the Sick Leave Regulation. The average number of days' sick leave per employee (exclusive of the above groups) for the past 10 years was as follows:— ear Ended Sept. 30 1960 Average per Employee 5.73 Year Ended Sept. 30 1965 Average per Employee 5.62 1961 5.37 1966 6.10 1962 5.53 5.59 5.91 1967 5.91 1963 1964 1968 1969 6.20 5.50 Fourteen employees were granted leave for the purpose of training with Reserve Units of Her Majesty's forces, and 182 employees were granted leave for the purpose of further training and study. CIVIL SERVICE COMMISSION REPORT, 1969 ACCIDENT PREVENTION X 25 The year showed a continuation in the growth of the activities of Government, Service man-hours increasing by 10 per cent over 1968. Since 1965 the staff and programme budgets of the Division have remained unchanged, but the number of employees covered by the programme has increased. The following table indicates that, after a drop in accident frequency in 1966, there was a rise in 1967 and the position was static in 1968. This year the position has deteriorated, accident-frequency rate increasing by 20 per cent over 1968, and now standing 8 per cent above the 1965 figure. Year Equivalent Full-time Staff Covered by Programme Increase per Cent (1965base=100) Accident Frequency Rate (1965 base=100) 1965 19,300 20,200 20,682 23,278 25,527 100 105 107 121 132 1966 100 1967..... 87 1968 90 1969 .... 90 108 Of the 24 departments embraced by the programme, 13 had the same or lower accident frequencies than in 1968, while 11 had higher rates than the previous year. X 26 BRITISH COLUMBIA The significant over-all increase in frequency was mainly attributable to higher accident rates in the following large departments, accounting for 54 per cent of the total service man-hours:— Forest Service, up 15 per cent. Mental Health Branch, up 11 per cent. Highways, up 39 per cent. Ferries Division, up 3 per cent. It is with deep regret we report that seven employees were killed on duty during the year, compared with one the previous year. The Division concentrated effort in 1969 on field service to the Department of Highways, the Youth Crew Programme in the Department of Recreation and Conservation, and general liaison and co-ordination of activities with other major- hazard departments. A major new area of activity was concerned with starting a formal safety programme in the Ferries Division. The Co-ordinator spent some weeks in the spring surveying work-accident experience in the Division, and writing a report with recommendations for consideration of senior management. Arising from this, a headquarters safety committee was established, with the Operations Manager as chairman and division superintendents as members. The committee decided to embark on initial safety orientation for all employees and accordingly the Safety Officer conducted general meetings on standby vessels, commencing in November. It is planned to continue this programme early in 1970. With the active support of the Deputy Minister, the Department of Public Works conducted a special safety campaign in all zones in the three-month period September to November, 1969. The Co-ordinator addressed safety rallies throughout the Province as part of this campaign. As a result, the number of compensable accidents was halved, compared with the same period in 1968. The Co-ordinator attended 30 headquarters safety committee meetings, 6 local safety committee meetings, 24 other meetings, and made 108 visits to departmental locations. He chaired an interdepartmental meeting on Defensive Driver Training, made a depth study in the Ferries Division, and addressed 13 safety rallies to Public Works employees throughout the Province. He attended the Canada Safety Conference in Ottawa, and on that occasion discussed safety matters with officials of the Federal Department of Labour. Forty per cent of his time was spent away from Victoria. The Safety Officer addressed 37 safety rallies, conducted 4 film shows, 6 workshops, and made 147 other visits to departmental locations. He investigated five fatalities and conducted special programmes for youth crews and for the Ferries Division. He attended the British Columbia Provincial Safety Conference in Vancouver. Seventy-eight per cent of his time was spent away from Victoria. The year's activities culminated in the Annual Safety Presentation Ceremony held at the Parliament Buildings on December 17th. Eleven British Columbia Safety Council awards were presented to 10 entire departments and major divisions. The ceremony was attended by members of the Cabinet, 23 Deputy Ministers and senior departmental officials, the Chairman of the Workmen's Compensation Board, and the President and the General Manager of the British Columbia Safety Council. The Provincial Secretary, the Honourable W. D. Black, gave the main address, and the awards were presented by the Honourable W. A. C. Bennett. The main results were summarized as follows:— (1) There were seven fatal accidents, compared with 12, 8, 5, 2, 3, 0, and 1 in the previous years. CIVIL SERVICE COMMISSION REPORT, 1969 X 27 (2) For the first time, two awards of over two million consecutive man- hours each were presented. These were won by the Department of Education and General Administration, Public Works. " Million man- hour " awards were also earned by the Hospital Insurance Service and Department of Commercial Transport. (3) Bronze awards were won by the Departments of Labour, Travel Industry, Mines and Petroleum Resources. The Kamloops Forest District earned a silver award and the Public Utilities Commission a gold award. (4) Department of Industrial Development, Trade, and Commerce earned a silver-on-gold award and Commercial Transport an award of honour. As previously indicated, this latter department went on to achieve a " million man-hour " award. (5) The awards represented 8,531,359 man-hours free of compensable injury, worked by 2,374 employees. (6) During the year a total of 141 British Columbia Safety Council awards were won by units of various departments, compared with 184 in 1968. These included four " million man-hour" awards, seven awards of honour, seven silver-on-gold, and twelve bronze-on-gold, all major awards for outstanding performance. The Division is indebted for the fine co-operation and help of the Workmen's Compensation Board, the British Columbia Safety Council, the editor of the British Columbian for Service-wide publicity, and the co-operation and support of Ministers, Deputy Ministers, and all levels in the Service. GRIEVANCES AND HEARINGS As indicated in the beginning of this report, the Commission heard 10 grievances from individuals and groups of employees, and 37 representations on salaries and working conditions were reviewed. The Commission acknowledges the great assistance and advice afforded by solicitors assigned as counsel to the Commission by the Attorney-General's Department. EMPLOYEE RELATIONS The Chairman during the year visited Government offices and employees in the Kootenay, Okanagan, Cariboo, and Prince George areas. The Civil Service Newsletter is now published bi-monthly rather than monthly as heretofore. The circulation is about 26,000, and it is a very useful medium of informing employees of changes in regulations. The untimely death of the Commission's Personnel Officer with the British Columbia Ferries Division, Mr. W. T. McLaughlin, was deeply felt. Mr. G. T. Mainer was employed to replace Mr. McLaughlin. In conclusion, the Chairman wishes to record his sincere appreciation to his two colleagues on the Commission, to each member of the Commission's staff, the Government Agents, to the Civil Service Commissions of other provinces, and the Federal Government for their able assitance, and to you, Mr. Minister, for your sympathetic appreciation of the Commission's problems. CIVIL SERVICE COMMISSION. H. M. Morrison, Chairman. J. E. Brown, Member. E. R. Rickinson, Member. X 28 BRITISH COLUMBIA APPENDIX Twenty-five-year continuous-service certificates were awarded to the following Government employees in December, 1969:— Department of Agriculture Anton (Tony) Bauer. Gunnar A. Thomson. Department of the Attorney-General Jack C. Atkinson. Miss Gwyneth E. Davies. Miss Edith B. Hornby. Miss Elizabeth M. Langley. Robert J. McCall. Francis W. McDonald. William R. Ridgway. Ernest T. Schooley. John L. Swannie. Mrs. Nancy W. Yeadon. Department of Education Philip J. Kitley. Department of Finance Miss Margaret M. Nelson. Health Services Miss Elizabeth S. Chadbourne. Henry Ewert. Mrs. Monica M. Green. Miss Marion King. Mrs. Myrtle L. Lewis. Miss Barbara C. Mackenzie. Miss Marjorie Park. Miss Marjorie D. Petavel. Dr. George D. Saxton. Claude R. Stonehouse. Mental Health Services Miss Dorothy R. Begg. Lawrence B. Carnie. Miss Florence N. Dart. Thomas H. Evans. Miss Ruth Hawkins. Edwin V. Hazzard. Miss Lois M. Kaldestad. John D. Leigh. Miss Mary J. Piercy. Kenneth Woolcock. Department of Highways Joseph Brown. William J. Balbernie. Enrico Ditomassi. Frank L. Carr. James C. Drake. John H. Harding. Walter H. Krebs. Miss Stella I. LaBelle. Harvey E. Stenquist. Thomas A. Sweeten. Department of Industrial Development, Trade, and Commerce Norman R. Blake. Miss Orsa-Marie Douglas. Maurice H. A. Glover. Department of Labour Miss Eunice M. Bell. Mrs. Yvonne M. McCully. Department of Lands, Forests, and Water Resources Lands Service: David B. Young. John C. Young. Forest Service: Miss Mary Damjanac. Alexander M. Dick. Theodore L. Gibbs. Eric W. Robinson. Hugo R. Wood. Water Resources: Robert D. B. Lyttle. Graham H. Robe. Department of Mines and Petroleum Resources Stanley W. Metcalfe. Department of Provincial Secretary Kenneth Garland. James R. Henderson. Public Utilities Commission Charles A. Wood. Department of Public Works William S. Boughey. Kenneth A. Cochrane. Harry R. Eastham. Department of Recreation and Conservation David K. Davidson. George A. Lines. Fred H. Martin. Department of Social Welfare Robert J. Burnham. Miss June L. James. Miss Stella M. Patmore. Workmen's Compensation Board Mrs. Rosalie Baker. John J. Coggins. Frank C. Cox. Mrs. Nora L. Kelly. Miss Marion C. McElroy. George S. McLeod. Liquor Control Board Earl M. Barr. Aubrey V. Branham. Melburn H. Carkener. Charles G. Davis. Ralph M. Evans. lohn Middlemass. Cyrus Westberg. Arthur C. Willoughby. CIVIL SERVICE COMMISSION REPORT, 1969 X 29 Gold watches were awarded to the following Government employees, with 40 or more years' service, in December, 1969:— Department of Agriculture Miss Lydia O. Clarke. Leonard W. Johnson. Department of the Attorney-General J. Victor DiCastri. Harold R. Goldfinch. Albert Howard. Miss Nanette E. Johnson. Alexander L. Pearson. Miss Constance I. Welch. Miss Kathleen C. Williamson. Miss Evelyn A. Wood. Department of Finance Mrs. Mae Atkins. J. Albert Beere. Thomas L. Clarke. Miss A. Kathleen Dixon. Cecil G. Graham. Walter R. C. Hislop. Miss May Kennedy. John F. McDonald. Gordon W. McFarland. Frank J. Sell. Health Services James Cartner. Miss Christina D. Watt. Percy W. Weston. Hospital Insurance Service William J. Lyle. Department of Highways Stanley F. Deans. Leslie J. Moore. Department of Industrial Development, Trade, and Commerce John H. B. Gann. Lands Service Allan J. Baker. H. Leslie Hooper. Dan Pearmain. Forest Service Miss Janet A. Bruce. Archibald G. McNeil. Albin C. Norberg. Samuel Smith. Water Resources Service Maurice Chandler. Miss Sylvia A. Palm. Department of Mines and Petroleum Resources Kenneth B. Blakey. Clifford R. Stephens. Department of Provincial Secretary Wilfrid A. R. Johnston. Harold A. McCaw. Civil Service Commission Mrs. Gladys M. Knott. Superannuation Branch Mrs. Irene E. Stewart. Edward C. Wiley. Department of Public Works Andrew P. Lowry. Department of Social Welfare Miss Myrtle E. Bell. E. Ray Rickinson. Miss Ruby F. Hicks. Department of Travel Industry Richard L. Colby. Liquor Control Board Robert C. Dunlop. Miss Muriel N. Fitzjohn. Chester E. Price. Miss Britta Neaves. George A. Zala. Workmen's Compensation Board Leonard M. McLennan. X 30 BRITISH COLUMBIA STATISTICS Table 1.—Number of Full-time Permanent and Temporary Employees in Each Department and Agency as at December 31,1969 Department Permanent Temporary Combined 1 7 339 2,381 111 330 704 1,123 3,865 134 479 96 163 316 830 150 121 37 415 37 57 57 636 251 43 678 2 3 7 133 261 910 46 541 357 4,403 2 32 38 1,550 99 25 10 216 5 4 775 196 35 241 472 2,642 111 Education 1,240 750 1,664 4,222 134 4,882 98 Labour 195 354 2,380 249 146 47 631 42 61 57 1,411 447 78 919 Totals. 13,361 1,006 1,199 9,881 827 807 23,242 1,833 2,006 15,566 11,515 27,081 CIVIL SERVICE COMMISSION REPORT, 1969 X 31 Table 2.—Classification Reviews by Departments in 1969 with Comparative Figures for Previous Years Department Upward Revisions Downward Revisions Reviews Resulting in No Change Total Agriculture. Attorney-General Commercial Transport- Education. . Finance Hospital Insurance Service. Highways. Industrial Development, Trade, and Commerce . Labour Lands Service Forest Service Water Resources Service Mines and Petroleum Resources Municipal Affairs Provincial Secretary Public Utilities Commission. Public Works _ Recreation and Conservation .. Travel Industry Social Welfare Public Health Mental Health. Liquor Control Board- British Columbia Ferries Division.. Totals, 1969 Totals, 1968 Totals, 1967 _ Totals, 1966 Totals, 1965 Totals, 1964 23 100 4 21 47 6 26 6 4 23 24 9 7 2 47 3 45 9 3 16 21 37 1 7 491 20 5 18 2 19 6 3 3 3 6 30 4 4 125 2 13 3 3 6 6 11 3 3 278 29 118 5 24 73 12 30 9 7 30 57 13 11 2 172 5 59 12 6 23 29 48 4 11 789 765 727 711 682 541 X 32 BRITISH COLUMBIA Table 3.- -Sick Leave Granted from October 1, 1968, to September 30, 1969, According to Departments of Government Department Number of Civil Servants and Casual Employees as at Sept. 30, 1969 Days Sick Leave with Pay Average per Employee Days Sick Leave without Pay Average per Employee Total Average Days per Employee Premier's Office Agriculture 2 307 944 107 1,159 723 1,193 1,325 3,670 796 107 154 336 139 50 230 53 1,332 564 727 80 167 9.0 1,469.0 5,811.5 588.0 3,997.0 3,830.0 5,865.0 9,921.0 28,361.0 4,698.0 543.0 883.0 1,952.5 702.5 159.5 1,915.0 215.5 7,943.5 528.5 5,063.0 264.5 752.5 4.50 4.79 6.16 5.49 3.45 5.30 4.92 6.73 7.73 5.90 5.07 5.73 5.80 5.05 3.19 8.33 4.07 5.96 0.94 6.96 3.31 4.51 16.0 707.5 0.05 0.75 0.65 0.37 0.24 0.20 0.93 0.46 0.07 0.15 0.10 0.29 0.67 0.02 0.49 0.18 0.83 0.48 0.28 4.15 4.84 6.91 5.49 Education Finance 762.5 270.5 291.8 1,792.3 3,942.8 355.0 39.5 23.0 35.5 41.0 4.10 5.67 5,16 Health Services and Hospital Insurance 6.93 8.66 6.36 Industrial Development, Trade, 5.14 Labour — 5.88 5.90 Mines and Petroleum Resources- 5.34 3.19 342.8 1.0 657.0 100.0 605.5 38.0 47.0 9.00 4.09 Public Works - 6.45 Recreation and Conservation Social Welfare 1.12 7.79 3.79 4.79 Totals 14,165 84,508.5 13,199.7 Over-all sick-leave averages: With pay, 5.18 days; without pay, 0.33 day; total, 5.50 days. Does not include Gaol Service, which average was 8.15 days per employee; nor Liquor Control Board, which average was 8 days per employee; British Columbia Ferries Division, which average was 6.63 days per employee (10-month period only). Daily-rate staffs not available. Health Services and Hospital Insurance totals are combined. Printed by A. Sutton, Printer to the Queen's Most Excellent Majesty in right of the Province of British Columbia. 1970 330-270-1369
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Civil Service Commission Fifty-first Annual Report JANUARY 1 TO DECEMBER 31 1969 British Columbia. Legislative Assembly 1970
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Title | Civil Service Commission Fifty-first Annual Report JANUARY 1 TO DECEMBER 31 1969 |
Alternate Title | CIVIL SERVICE COMMISSION REPORT, 1969 |
Creator |
British Columbia. Legislative Assembly |
Publisher | Victoria, BC : Government Printer |
Date Issued | 1970 |
Genre |
Legislative proceedings |
Type |
Text |
FileFormat | application/pdf |
Language | English |
Identifier | J110.L5 S7 1970_V01_05_X1_X32 |
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Sessional Papers of the Province of British Columbia |
Source | Original Format: Legislative Assembly of British Columbia. Library. Sessional Papers of the Province of British Columbia |
Date Available | 2018-10-18 |
Provider | Vancouver: University of British Columbia Library |
Rights | Images provided for research and reference use only. For permission to publish, copy or otherwise distribute these images please contact the Legislative Library of British Columbia |
CatalogueRecord | http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1198198 |
DOI | 10.14288/1.0373698 |
AggregatedSourceRepository | CONTENTdm |
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