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Civil Service Commission Fifty-first Annual Report JANUARY 1 TO DECEMBER 31 1969 British Columbia. Legislative Assembly 1970

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 THE GOVERNMENT OF
THE PROVINCE OF BRITISH COLUMBIA
ANNUAL%
REPORT \
1969    I
January 1 to December 31, 1969
Published by Authority of the Legislative Assembly
  PROVINCE OF BRITISH COLUMBIA
Civil Service Commission
Fifty-first Annual Report
JANUARY 1 TO DECEMBER 31
1969
Printed by A. Sutton, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1970
  To Colonel the Honourable John R. Nicholson, P.C., O.B.E., Q.C., LL.D.,
Lieutenant-Governor of the Province of British Columbia.
May it please Your Honour:
The undersigned respectfully submits the Report of the Civil Service Commission, Province of British Columbia, from January 1 to December 31, 1969.
WESLEY D. BLACK,
Provincial Secretary.
Victoria, British Columbia, January, 1970.
 The Honourable Wesley D. Black,
Provincial Secretary,
Province of British Columbia.
Sir,—In conformity with the provisions of section 8 of the Civil Service Act
(chapter 56, Revised Statutes of British Columbia, 1960), I have the honour to
submit herewith the Report of the proceedings and work of the Civil Service Commission from January 1 to December 31, 1969.
ARTHUR G. RICHARDSON,
Acting Chairman, Civil Service Commission.
Victoria, British Columbia, January, 1970.
 HIGHLIGHTS DURING 1969
• Pay increases averaging about 8x/i per cent of payroll were granted.
• 7,309 employees received merit increases within salary ranges.
• 5,940 appointments were made to permanent and temporary positions.
• 1,105 employees gained promotion through competitions.
• 8.8 per cent of promotions were made by transfer from one department to
another.
• 476 persons are employed who are handicapped.
• 15 student employees received diplomas in public administration.
• There was an 18.7 per cent turnover of staff in permanent positions.
• There were two " two million man-hour " British Columbia safety awards presented to the Department of Education and the General Administration Branch
of the Department of Public Works. There were also two " million man-hour "
awards to the Hospital Insurance Service and the Department of Commercial
Transport.
• 10 grievances entailing formal hearings were presented to the Civil Service
Commission.
• 85 employees received 25-year continuous-service awards; and 54 received gold
watches for completing 40 years' service from the Prime Minister and the Executive Council at two luncheons.
• Sick leave averaged 5.5 days per employee.
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2
 CONTENTS
Organization Chart	
Highlights during 1969-
Introductory	
Page
. 8
. 7
. 11
Size and Composition of the Civil Service  11
Separations  12
Recruiting and Selection Division  13
General Entrance and Promotional Examinations  15
Competitions for Promotion  16
Special Activities—Recruiting and Selection Division  17
The Vancouver Office  18
The Essondale Office (Valleyview)  18
Classification and Wage Division  19
Staff Training and Development  21
Sick and Special Leave  24
Accident Prevention  25
Grievances and Hearings  27
Employee Relations  27
Appendix  28
Statistics  30
  REPORT OF THE CIVIL SERVICE COMMISSION
Pursuant to Section 8 of the Civil Service Act, from
January 1 to December 31,1969
During the year the Civil Service Commission met 34 times. These meetings
did not include 10 others to hear grievances from individuals and groups of employees. The hearings involving individuals were concerned primarily with the
intentions of departments to dismiss the employee. All 10 were of this nature, of
which nine were ruled in favour of the department, and one in favour of the
employee. One ruling of the Commission was appealed to the Lieutenant-Governor
in Council, and in this case the Commission's ruling was upheld.
In addition to grievances heard by the Commission, the Chief Personnel Officer
mediated 20 grievances between individual employees and the departments.
The Screening Committee, which deals with problems of employees who are
unable to perform their duties due to ill-health, dealt With 10 cases during the year.
Five of these were re-established in different types of employment, two retired, and
three are pending.
The review of the Sick Leave Regulation which was commenced in 1968 was
completed in 1969. The Commission's recommendations to eliminate the waiting
period when no sick leave was available and to increase the maximum amount of
sick leave accumulating, from 126 days to 250 days, were approved. The Commission also recommended a change in the regulation to provide for leave of absence
for pregnancy.   This was approved.
A study of the entire grievance procedures was started, and is continuing.
For the eighth consecutive year, pay increases were granted to all Government
employees in 1969, amounting to an average of about 8Vi per cent of payroll.
There were 476 employees throughout the Civil Service with disabilities ranging
from coronary conditions and crippling defects from poliomyelitis to respiratory
ailments and amputations. The Commission continues to promote the gainful
employment of handicapped persons who, by and large, become conscientious and
dedicated employees.
SIZE AND COMPOSITION OF THE CIVIL SERVICE
On December 31, 1969, there were 27,081 Government employees (see Table
1 of the Appendix). OnDecember 31, 1968, there were 25,438 employees. Hence,
there was an increase of 1,643 employees. The largest increases in numbers of
employees were in the Attorney-General's Department, the Department of Education, the Mental Health Services, the Department of Highways, the Forest Service,
the Department of Public Works, and the British Columbia Ferries Division.
Of the 27,081 Government employees, 15,566 were classed as permanent
employees and 11,515 were classed as temporary employees. In 1968 there were
15,148 permanent employees and 10,290 temporary employees.
The following graph indicates the percentage of employees within each of the
major occupational groups in the main Civil Service schedules:—
11
 X  12
40%
35%
30%
25%
20%
BRITISH COLUMBIA
15%
10%
34%
30%
15%
■;■■"— "
 2%
Administrative
and
Executive
Groups
Clerical
Group
Technical
Group
Professional
Group
Manual
Group
The clerical and technical groups were 1 per cent less than in 1968, whereas
the professional and manual groups both increased by 1 per cent.
SEPARATIONS
During the year, 2,912 employees left permanent positions within the Civil
Service. This represents a turnover of 18.7 per cent. In 1968, 2,678 employees
left permanent positions, representing a turnover of 17.7 per cent.
The following graph shows the percentage of turnover in each year since 1960.
30%
259
20%
15%
10%
5%
RATE OF TURNOVER
15.98    16.32    16.28    17.19    17.64     18.3     19.2     17.7
18.7
1960
1961
1962
1964
YEAR
1965
1966
1967
1968
During 1968, 50 employees were dismissed as unsatisfactory, the probationary
periods of 90 employees were extended, and merit increases were withheld in the
case of 41 employees.
 CIVIL SERVICE COMMISSION REPORT,  1969
X 13
RECRUITING AND SELECTION DIVISION
General
The Civil Service Commission, with headquarters in Victoria, operates branch
offices of the Recruiting and Selection Division at Vancouver and Essondale. The
branch offices' reports follow this general recruiting summary.
Rebounding from the temporary easing of recruiting demands in 1968, the
Recruiting Division set new all-time records in 1969. Total positions filled were
up 14.5 per cent, persons taking written examinations were up 19.5 per cent, and
competitions conducted by the Civil Service Commission were up 30 per cent. The
increase was due partly to a rise in turnover rate and partly due to the addition of
some 500 new positions to departmental establishments. There were expansions
in the Ferries Division, Mental Health Services, motor-vehicle inspection stations,
vocational and technical training, and Water Resources and Pollution Control, to
mention a few. During mid-summer, a serious backlog of requisitions and competitions developed, requiring exceptional efforts on the part of all of the staff and some
temporary relief assistance. The death in-Service, in the spring, of the Personnel
Officer assigned to the British Columbia Ferries Division threw an extra load on the
recruiting staff, but fortunately, within the Recruiting and Selection Division itself,
there was little staff turnover during the year.
With the salary adjustments coming into effect at the beginning of the fiscal
year in April, there was generally less difficulty in recruiting at the lower and intermediate levels in most classifications. The demand continued in some areas of
short supply such as qualified hydraulic and pollution-control engineers, audit
accountants, experienced psychiatrists, psychologists, and social workers, foresters,
Canadian-trained agriculturists, and senior economists.
The following table illustrates the major breakdown of recruiting and selection
activities as distributed between the Commission's three offices:—
 X 14
BRITISH COLUMBIA
Distribution of Work Load
1968
1969
Per Cent
Change
from 1968
1969
Distribution
Requisitions and requests for staff—■
Victoria 	
Essondale 	
Vancouver _	
Totals	
Competitions—
Victoria  -	
Essondale  	
Vancouver	
Totals  	
Examinations  (persons taking written examinations)—
Victoria	
Essondale..  .	
Vancouver 	
Totals _ 	
Appointments (initial hiring)—
Victoria -	
Essondale 	
Vancouver.... -	
Totals... 	
Total positions filled (including competitions) —
Victoria - 	
Essondale  -	
Vancouver 	
Totals 	
4,072
1,427
518
6,017
746
209
125
1,080
2,137
175
522
2,834
2,624
3,225
1,436
524
5,185
4,454
2,040
586
7,080
1,004
268
152
2,546
277
564
3,387
2,397
1,249 1,594
I
382        | 395
I
3,427
1,857
596
5,940
4,255        |        4,386
+9.1
+43.0
+ 13.1
+ 17.7
+34.6
+28.2
+21.6
|        1,424 +30.9
+ 19.2
+58.3
+8.0
+ 19.5
—8.6
+27.6
+3.4
+3.1
+ 8.1
+29.3
+ 13.1
+ 14.5
 CIVIL SERVICE COMMISSION REPORT,  1969 X 15
GENERAL ENTRANCE AND PROMOTIONAL EXAMINATIONS
Examinations to establish qualified lists for such positions as stenographer,
typist, clerk, and draughtsman were held as follows:—
Classification
Number of
Occasions
Number
Examined
Number
Qualified
Per Cent
Qualified
Victoria
Clerk-Typist-
Clerk-	
Clerk-Stenographer 1~
Clerk-Stenographer 2 .
Draughtsman 1-
Draughtsman 2 and 3	
Key-punch Operator	
Data-processing Operator-
Personnel Officer	
Administrative Officer	
Senior Examiner of Titles ....
Industrial Relations Officer-
Labour Relations Officer	
Land Registry Officer	
Public Information Officer-
Stationary Engineer	
Building Service Worker 4—
Totals, 1969..
Totals, 1968-
Essondale
Clerk-Typist 1_
Clerk 1 or 2	
Clerk-Stenographer 1„
Clerk-Stenographer 2 .
Fire Lieutenant	
Cook 1	
Cook 3 _ _.
Hairdresser	
Dietary Aide 2	
Seamstress 2  	
Cabinetmaker 	
Stationary Engineer Helper 	
Superintendent, Transportation and Vehicle Maintenance      	
Assistant Charge Psychiatric Nurse .
Totals, 1969 	
Totals, 1968 .
Vancouver
Clerk-Typist..
Clerk 	
Clerk-Stenographer 1	
Clerk-Stenographer 2 or 3_
Draughtsman.
Clerk, Land Registry-
Clerk, Court Registry..
Key-punch Operator-
Cook  	
Personnel Officer 	
Switchboard Operator	
Public Information Officer-
Stockman   	
Multilith Operator 	
Miscellaneous clerical	
Industrial Relations Officer-
Stationary Engineer Helper...
Building Service Worker 4...
Totals, 1969	
Totals, 1968.
274
55
69
84
13
3
34
5
3
2
1
3
1
2
1
1
1
552
22
21
12
50
1
2
1
1
2
1
1
2
3
4
123
89
82
112
16
89
5
2
14
1
2
6
1
2
1
4
2
1
1
341
302
900
980
158
199
104
45
47
19
30
17
5
9
3
2
11
9
571
719
110
123
82
17
47
8
14
6
4
9
3
2
6
7
3
2,546
1,731
2,137
1,380
32
37
16
65
3
14
3
2
5
2
1
5
3
89
28
27
13
63
3
6
3
2
5
2
1
3
2
74
277
232
175
118
225
20
117
13
5
17
2
5
6
1
2
1
8
9
14
1
148
98
183
16
104
4
3
14
2
2
6
2
1
7
6
12
1
564
461
522
441
63
73
70
62
79
38
100
42
47
35
80
100
100
100
55
78
38
68
65
73
81
97
100
43
100
100
100
100
100
60
67
83
84
85
83
81
80
89
~ii
60
82
100
40
100
100
100
87
67
86
100
82
In total, 3,387 persons sat for the foregoing examinations during 1969. There
were increases at all three centres with the large increase at Essondale being due,
in part, to a change in examination schedules.    Seventy-one per cent of the appli-
 X 16 BRITISH COLUMBIA
cants qualified.  The examinations were held on 552 separate occasions in Victoria,
341 occasions in Vancouver, and 123 occasions at Essondale.
Competitions for Promotion
Apart from appointments through entrance examinations, there were 1,424
competitions held in 1969. This was an increase of 344, or 30.9 per cent over
the previous year, and is the first year that the total number has exceeded 1,300.
Of these competitions, 258 were handled by the Civil Service Commission Personnel
Officer attached to the British Columbia Ferries Division. Civil Service Commission
officers did not participate in 41 competitions which were delegated to such agencies
as the Provincial Gaol Service. With the pressure of work, a considerable number of
competitions were also handled to the point of final recommendation by departmental Personnel Officers and Government Agents, whose assistance was much
appreciated. Excluding several competitions in which there were no applicants
and six competitions with over 100 applicants, the average number of applications
received per competition during 1969 was 11.9. These competitions resulted in
1,554 candidates being appointed to the various Government departments and
agencies. Seventy-one per cent of these appointments were promotions within the
Service and the remainder were initial appointments. The number of promotional
appointments made from one department to another was 136. This was 12.3 per
cent of the in-Service promotions which, although less than the previous year, still
represents a very high level of inter-departmental mobility. The reduced percentage
from the previous year is largely due to the agreement with the British Columbia
Ferries' employees which places great stress on seniority in promotions. Because
of limited response at the Clerk 3 and 4 and Clerk-Stenographer 3 level from
qualified in-Service candidates, competitions at this level were opened during the
year to the general public. There were, in total, 702 competitions of all kinds
open to the general public.
A graph on promotional policy follows:—
 CIVIL SERVICE COMMISSION REPORT,  1969
X  17
75%
65%
60%
55%
50%
45%
405
35%
309
25%
20%
15%
10%
5%
71%
66%^^^^^
klc/c^^0l*00*'^
PROMOTIONS FRON
I WITHIN THE SERVI
CE
41%
42%
APPOINTMENTS FR
OM OUTSIDE THE SE
38%
RVICE**'*«n»^i>^
^^^^^.   29*jr
9.5%-|1.^^*,*'*"
12.7%
6.5%
4% _^^^
PROMOTIONS FRC
M ONE DEPARTMEN
T TO ANOTHER
1965
1966
1967
YEAR
Special Activities
The four officers in the Victoria Recruiting Division convened 371 selection
panels, which interviewed 1,614 candidates. They also held 1,783 individual recruiting or counselling interviews with applicants. Letters of inquiry and inquiries
received by telephone and over the counter concerning employment also demanded
care and attention. During 1969 the Victoria recruiting officers answered 1,077
such letters of inquiry. Selection Officers also took part in Career Days at secondary
schools and administered employment examinations for typists and stenographers
at vocational schools and in commercial departments of secondary schools in
Victoria and Nanaimo. General employment briefing sessions for graduating
students at the University of Victoria and Simon Fraser University were held, and
 X 18
BRITISH COLUMBIA
these were followed up by individual interviews. A senior recruiting officer reconvened the Interdepartmental Committee on Draughtsman Qualifications and
arranged several meetings to review training and revise the tests and standards used
for reclassification of staff in the various draughting fields.
The Provincial Government departments at Victoria participated for their
second year in a Secondary School Work Experience programme, organized by the
school counsellors. This year 60 Grade XII students, primarily in commercial
classes, were selected by their counsellors and teachers to be placed for one week
at Easter in 18 departments as unpaid trainee workers. The booklet Careers for
Secondary School Graduates was completely revised and reprinted.
In the matter of staff development within the Recruiting Division, all Personnel
Officers became members of the local Personnel Management Association. One
officer is currently granted leave to attend a university credit course in public
administration during working hours, and another is enrolled in a three-year
labour relations course with evening sessions. The Chief Selection Officer was
privileged to attend the founding conference of the Public Personnel Association
Canadian Chapter, and also the Civil Service Commissioners of Canada Conference.
In the fall, through the co-operation of the Director of Data Processing and
Research, a systems analyst from his staff was assigned to review recruiting-office
procedures with a view to reducing paper work. A start was made before the end
of the year in revising forms and implementing some of the modifications suggested
in his report.
The Vancouver Office
As in previous years, the work of this office during 1969 was mainly concerned with the recruitment and placement of personnel, and advising officials on
matters relating to personnel practices as concern the Government offices and
institutions on the Lower Mainland.
The recruiting activity throughout the Fraser Valley, Surrey, Burnaby, and
Richmond areas continues to increase with the construction of new offices and the
expansion of established offices. The motor-vehicle inspection station opened in
Richmond, with the Burnaby Inspection Station scheduled to open during 1970.
The British Columbia Institute of Technology, Burnaby, has continued to expand
with the completion of several new buildings. This office also assisted the Department of Recreation and Conservation with the recruitment of catering staff for
Manning Park.
The following table shows the number of competitions and appointments
handled by the Vancouver office during the last five years. There was a 22-per-cent
increase in promotional competitions; 14-per-cent increase in appointments, and
an 8-per-cent increase in persons taking written exams. Examinations were administered on 341 occasions to 564 candidates, including an increased number of
employees taking promotional tests.
1965
1966
1967
1968
1969
140
936
180
755
189
548
125
524
152
596
The Essondale Office
The Essondale Office is located at Valleyview Lodge and is primarily engaged
in recruiting and selection for the various Mental Health Services institutions
throughout the Province.    An important secondary activity is the recruiting of
 CIVIL SERVICE COMMISSION REPORT,  1969
X 19
related professional and technical staffs for Vancouver area institutions of other
departments.
The year 1969 marked an all-time high in the number of employees recruited,
and in the number of competitions completed by the Essondale Office. The total
number recruited was 1,857, an increase of nearly 30 per cent over 1968. The
number of competitions closing at Essondale rose 28 per cent to 268.
In connection with these competitions, the office received 2,062 applications
and interviewed 758 applicants, out of which 273 persons were selected. Selection
panels were convened in 229 cases.
The Mental Health Services expansion programme into the community and
the inauguration of new services was strongly emphasized during the past year.
Five mental health centres were opened, namely: Boundary, Simon Fraser, Haney,
Courtenay, and Cranbrook. Three of these were fully staffed, and the other two
partially. Tranquille was also established as a regional facility requiring a more
sophisticated staff, such as psychologist, director of training and education.
The Retarded programme was also partially decentralized, with smaller units
being opened in different communities, such as Alder Lodge in Maillardville,
Bevan Lodge in Courtenay.
The following table shows the total number of appointments made, by institution:—
Location
Total Appointments
Percentage of Total
Appointments
1965
1966 i  1967
I
1968
1969
1965
1966 I  1967
1
1968    1969
1
189
38
22
18
150
353
517
31
13
23
272
46
33
22
188
394
643
42
42
18
229
46
43
25
186
293
663
33
35
37
165
27
52
28
156
277
597
53
31
34
16
199
42
53
47
200
405
715
111
30
29
26
13.9
2.8
1.6
1.3
11.1
26.1
38.2
2.3
1.0
1.7
16.0
2.7
14.4
2.8
11.5
1.9
3.6
2.0
10.9
19.3
41.5
3.7
2.2
2.4
1.0
10.7
2.3
2.0
2.8
2.9
Vista, Venture, and Mental Health Centres,
except Burnaby	
1.3
11.0
23.2
37.8
2.5
2.5
1.0
1.6
11.7
18.4
41.7
2.1
2.2
2.3
2.5
10.7
21.8
38.6
Burnaby Mental Health Centre and Youth
Development Centre 	
6.0
1.5
1.5
1.5
Totals              	
1,354
1,700
1,590
1,436
1,857
100.0
100.0
100.0
100.0 unnn
During the year there were 207 new positions filled, with the greatest proportion going to the mental health centres, the Youth Development Centre, and
The Woodlands School. There was a very marked increase in holiday relief staff.
Again, the proportion of locally trained psychiatric nurses rose relative to outside
recruiting, indicating a lessening need for out-of-Province recruiting.
CLASSIFICATION AND WAGE DIVISION
The Classification and Wage Division is responsible for evaluating and classifying positions and for defining, revising, and maintaining position specifications.
Directly related to classification is the matter of wages and salaries, although there
are many things about a classification plan that are completely extraneous to a
salary plan. The information used by the Civil Service Commission in forming its
recommendations on salaries and wages is gathered, analysed, and interpreted by
the Classification and Wage Division.  The Division assists departments in matters
 X 20
BRITISH COLUMBIA
involving organization and staff utilization, and carries out the Commission's control
of departmental establishments.
During 1969, the Division reviewed a greater number of individual positions
for the purpose of classification than during 1968; 789 as against 765. Table 2
of the Appendix indicates the number of reviews by Departments. Upward revisions
totalled 491, downward revisions were 20, and a total of 278 remained unchanged.
One hundred and eight position specifications were prepared or rewritten. As shown
in the listing of miscellaneous studies, many reviews involving complete series and
(or) classes also were carried out. In keeping with the policy of conducting " on
the job " reviews whenever possible, Division members visited a number of areas
in the Interior of the Province and made many trips to the Greater Vancouver
and Essondale areas.
Salary and wage surveys were conducted on " benchmark " positions in all
groups and classes, and numerous outside concerns were visited for the purpose
of ensuring proper matching of positions. In connection with professional and
administrative positions, the Chief Classification Officer visited the Provinces of
Alberta, Saskatchewan, Manitoba, and Ontario, as well as the Federal Pay Research
Bureau in Ottawa.
The Division investigated 128 requisitions for new positions, investigated
35 requests for extensions to casual appointments, and carried out the following
miscellaneous studies:—
Organization and Classification Study:
Senior positions, Department of Agriculture.
Administrative area, Vancouver District, British Columbia Forest
Service.
Parks Branch, Department of Recreation and Conservation.
Accounting Division, Mental Health Services.
Langford Workshop, Department of Recreation and Conservation.
Classification and Salary Study:
Family and Children's Service, Victoria.
Bacteriologists.
Librarians.
Archivists.
Court reporters.
Fire-fighters.
Speech therapists.
Industrial therapists.
Medical records librarians.
Business administrators, Mental Health Services.
Physiotherapists and occupational therapists.
Classification Study:
Job placement officers.
Rehabilitation officers.
Agriculture inspectors.
Stock-keeping staff, Swartz Bay and Departure Bay, British Columbia Ferries Division.
Public health engineers.
Houseparents, Marpole Infirmary, Probation Service.
Co-ordinators of Volunteers, Mental Health Services.
Right-of-way agents.
 CIVIL SERVICE COMMISSION REPORT,  1969
X 21
Classification Study—Continued
Group leaders, Child Care Resources.
Equalization valuators.
Salary Study:
Supervisory nursing positions.
First Aid Certificate Payment Study.
The Division managed to more than equal 1968's work production despite
unprecedented work load and unprecedented turnover in Division staff. For this,
credit must be given to the members of the Division presently remaining for their
co-operation, enthusiasm, and willingness to work many extra hours. Mr. R. J.
Meunier resigned in March and was replaced by Miss J. L. Gruen in June; Miss
Gruen resigned in November; and Mr. J. J. Maxwell resigned in December. At
the time of writing, replacements to the two vacancies had not been made.
STAFF TRAINING AND DEVELOPMENT
Executive Development Training Plan
Fifteen employees enrolled in Class XI of the Executive Development Training
Plan received their diplomas in public administration at a special academic assembly
at the University of Victoria on November 28, 1969.
Back row: D. S. Cameron, R. F. Bryant, J. W. Minty, G. G. Thorpe, R. H. Vale
F. LHolden J A Cochrane. Front row: A. F. Smith, C. A. F. Munns, R. M. Hearst!
B. W. Cole, K. R D. Mundy, J. A. Montador, A. G. Tranfield. H. Riehl was absent when
the picture was taken.
 X 22
BRITISH COLUMBIA
Twenty-seven employees are enrolled in Class XII, the third and and final
year of the programme, and 29 employees are enrolled in Class XIII, the second
year of the programme. Thirty employees who were selected for Class XIV commenced the first year of the programme in September, 1969.
Correspondence Course in Public Administration
Thirty-six employees enrolled in the eight-month Correspondence Course in
Public Administration received their certificates on April 2, 1969, the final day of
a three-day workshop. Dr. H. M. Morrison, Chairman of the Civil Service Commission, presented the certificates to the employees who had successfully completed
24 weekly assignments and had attended the workshop at Parksville. Dr. Morrison
conveyed to the class the best wishes of the Honourable W. D. Black, Provincial
Secretary, who was unable to attend the luncheon because of his Legislative duties.
Lecturers at the workshop were K. Lightbody, Co-ordinator of Central Accounting, Control, and Audit; W. H. Forrest, Superannuation Commissioner;
A. G. Richardson, Chief Personnel Officer, Civil Service Commission; and Miss
Meryl Campbell, Staff Training Officer of the Civil Service Commission.
Graduates of this training programme are as follows: G. E. Abbot, Public
Works, Prince George; Mrs. W. A. Bailey, General Administration, Attorney-
General, Victoria; G. E. Barter, Motor-vehicle Branch, Attorney-General, Victoria; A. C. Birtles, Valleyview Hospital, Mental Health Services, Essondale; Miss
C. E. Bliss, Motor Carrier Branch, Public Utilities Commission, Vancouver; Miss
P. R. Bonney, General Administration, Industrial Development, Trade, and Commerce, Victoria; A. Brady, Public Works, Victoria; W. Brennan, Medical Services
Commission, Provincial Secretary, Victoria; Mrs. H. M. Campbell, Child Welfare
Division, Social Welfare, Victoria; Mrs. P. P. Collins, Division on Aging, Social
Welfare, Vancouver; A. N. Clarke, Parks Branch, Recreation and Conservation,
Victoria; D. Conway, Lands Service, Victoria; A. B. Cunningham, British Columbia Ferries Division, Highways; W. F. A. Foster, Probation Service, Correction
Branch, Attorney-General, Victoria;   K.  Haley,  Forest  Service,  Port Alberni;
 CIVIL SERVICE COMMISSION REPORT,  1969
X 23
R. W. Kroeger, Air Surveys Division, Lands Service, Victoria; L. P. Lean, Government Agency, Finance, Nelson; W. B. MacDonald, Public Health Unit, Health
Services, Cranbrook; T. P. McKinnon, Government Agency, Finance, Kaslo;
A. A. Marshall, British Columbia Ferries Division, Highways, Victoria; R. E.
Marsden, Motor-vehicle Branch, Attorney-General, Victoria; R. W. Martin, Vocational School, Education, Prince George; J. N. Maxwell, Engineering Division,
Forest Service, Nelson; J. H. Mills, Liquor Control Board, Kelowna; J. A.
Pidgeon, Weigh Scales Branch, Commercial Transport, Fernie; W. D. Purdy,
Labour Standards, Labour, Vancouver; D. W. Roberts, Water Rights, Water
Resources Service, Nelson; J. G. Rodgers, Liquor Control Board, Victoria; J. F.
Schaufele, Forest Inventory Division, Forest Service, Victoria; S. J. Tognela,
Accounts Office, Highways, Victoria; H. R. Traviss, Tranquille School, Mental
Health Services, Tranquille; A. G. Tyrrell, Vocational School, Education, Kelowna;
G. Van der Meer, Skeenaview Hospital, Mental Health Services, Terrace; L. G.
Underwood, Personnel Office, Forest Service, Victoria; R. W. Veitch, Highways,
Burns Lake; W. E. Watson, Hospital Claims Division, Hospital Insurance Service,
Victoria.
E. J. Thomas, an employee of the Agent-General's Office, British Columbia
House, London, England, successfully completed the correspondence section of the
course. His certificate was presented to him by Admiral Stirling, the Agent-
General.
Appraisal Courses
Eleven employees from the Lands Service, Finance Department, and Department of Highways completed the third and final year of the appraisal course at a
two-week institute held in April, 1969.
One employee completed his credits for full accreditation as an A.A.C.I.,
bringing to 61 the total number of accredited appraisers who have taken the
Appraisal Course under the sponsorship of the Civil Service Commisison.
Personnel Officers Course
Five Personnel Officers attended a 24-hour course on the personnel policies
of the British Columbia Civil Service. The Staff Training Officer conducted this
programme for the newly recruited Departmental and Civil Service Commission
officers.
Colombo Plan Students
During 1969 the Staff Training Officer, at the request of the Canadian International Development Agency, arranged special training programmes in public
administration for two students of the Colombo Plan—Miss K. Boontanon and
Mr. V. Sarvaloganayan. Both students were from Thailand and had completed a
nine-month course in public administration at Carleton College in Ottawa prior
to their attachment with the British Columbia Civil Service Commission.
Tips to Supervisors
During the year a set of Tips to Supervisors was sent to each Civil Servant
promoted to a supervisory position.
Training Programmes in the Planning Stage
The Staff Training Officer served as co-chairman with Dr. Walsh on a committee to recommend a continuing programme in staff management in the Mental
Health Service hospitals; and as co-ordinator of several sub-committees developing
 X 24 BRITISH COLUMBIA
training programmes for mapping assistants, architectural, structural, and engineering draughtsmen and technicians.
Departmental Training Programmes
In addition to the training programmes sponsored by the Civil Service Commission, many of the departments of Government conducted training programmes
directly related to the work of the department concerned.   Major in-Service training
programmes of a continuing nature are listed below:—
Attorney-General:
Probation Officer-in-training Course.
Security Officers' Academy Course.
Education:   Teacher Education Programme for Vocational Instructors'
Certificate (Summer School).
Forest Service: Forest Service Training School.
Mental Health:
School of Psychiatric Nursing.
Psychiatric Aide Programme.
Highways:
Engineering Aide Programmes.
Paving.
Social Welfare:
In-Service Social Workers' Training Programme.
Office Administration Programme.
Sick and Special Leave
Sick leave granted during the period October 1, 1968, to September 30, 1969,
totalled 97,708.2 days (84,508.5 with pay and 13,199.7 without pay), an average
per employee of 5.50 days. (See Table 3, Appendix.) In the 12-month period
October 1, 1967, to September 30, 1968, the average per employee was 6.20 days.
These figures are exclusive of sick leave granted under the Workmen's Compensation Board and the Department of Veterans' Affairs section of the Sick Leave
Regulation.
The average number of days' sick leave per employee (exclusive of the above
groups) for the past 10 years was as follows:—
ear Ended
Sept. 30
1960	
Average per
Employee
  5.73
Year Ended
Sept. 30
1965	
Average per
Employee
  5.62
1961	
  5.37
1966	
  6.10
1962	
  5.53
  5.59
  5.91
1967	
  5.91
1963	
1964	
1968	
1969	
  6.20
  5.50
Fourteen employees were granted leave for the purpose of training with
Reserve Units of Her Majesty's forces, and 182 employees were granted leave for
the purpose of further training and study.
 CIVIL SERVICE COMMISSION REPORT,  1969
ACCIDENT PREVENTION
X 25
The year showed a continuation in the growth of the activities of Government,
Service man-hours increasing by 10 per cent over 1968. Since 1965 the staff and
programme budgets of the Division have remained unchanged, but the number of
employees covered by the programme has increased. The following table indicates
that, after a drop in accident frequency in 1966, there was a rise in 1967 and the
position was static in 1968. This year the position has deteriorated, accident-frequency rate increasing by 20 per cent over 1968, and now standing 8 per cent
above the 1965 figure.
Year
Equivalent
Full-time
Staff Covered
by Programme
Increase per Cent
(1965base=100)
Accident
Frequency Rate
(1965 base=100)
1965	
19,300
20,200
20,682
23,278
25,527
100
105
107
121
132
1966	
100
1967.....	
87
1968	
90
1969    ....
90
108
Of the 24 departments embraced by the programme, 13 had the same or lower
accident frequencies than in 1968, while 11 had higher rates than the previous year.
 X 26 BRITISH COLUMBIA
The significant over-all increase in frequency was mainly attributable to higher
accident rates in the following large departments, accounting for 54 per cent of the
total service man-hours:—
Forest Service, up 15 per cent.
Mental Health Branch, up 11 per cent.
Highways, up 39 per cent.
Ferries Division, up 3 per cent.
It is with deep regret we report that seven employees were killed on duty
during the year, compared with one the previous year.
The Division concentrated effort in 1969 on field service to the Department
of Highways, the Youth Crew Programme in the Department of Recreation and
Conservation, and general liaison and co-ordination of activities with other major-
hazard departments.
A major new area of activity was concerned with starting a formal safety
programme in the Ferries Division. The Co-ordinator spent some weeks in the
spring surveying work-accident experience in the Division, and writing a report
with recommendations for consideration of senior management. Arising from this,
a headquarters safety committee was established, with the Operations Manager
as chairman and division superintendents as members. The committee decided
to embark on initial safety orientation for all employees and accordingly the Safety
Officer conducted general meetings on standby vessels, commencing in November.
It is planned to continue this programme early in 1970. With the active support
of the Deputy Minister, the Department of Public Works conducted a special
safety campaign in all zones in the three-month period September to November,
1969. The Co-ordinator addressed safety rallies throughout the Province as part
of this campaign. As a result, the number of compensable accidents was halved,
compared with the same period in 1968.
The Co-ordinator attended 30 headquarters safety committee meetings, 6
local safety committee meetings, 24 other meetings, and made 108 visits to departmental locations. He chaired an interdepartmental meeting on Defensive Driver
Training, made a depth study in the Ferries Division, and addressed 13 safety
rallies to Public Works employees throughout the Province. He attended the
Canada Safety Conference in Ottawa, and on that occasion discussed safety matters
with officials of the Federal Department of Labour. Forty per cent of his time
was spent away from Victoria.
The Safety Officer addressed 37 safety rallies, conducted 4 film shows, 6
workshops, and made 147 other visits to departmental locations. He investigated
five fatalities and conducted special programmes for youth crews and for the
Ferries Division. He attended the British Columbia Provincial Safety Conference
in Vancouver.   Seventy-eight per cent of his time was spent away from Victoria.
The year's activities culminated in the Annual Safety Presentation Ceremony
held at the Parliament Buildings on December 17th. Eleven British Columbia
Safety Council awards were presented to 10 entire departments and major divisions.
The ceremony was attended by members of the Cabinet, 23 Deputy Ministers and
senior departmental officials, the Chairman of the Workmen's Compensation Board,
and the President and the General Manager of the British Columbia Safety Council.
The Provincial Secretary, the Honourable W. D. Black, gave the main address,
and the awards were presented by the Honourable W. A. C. Bennett.
The main results were summarized as follows:—
(1) There were seven fatal accidents, compared with 12, 8, 5, 2, 3, 0, and 1
in the previous years.
 CIVIL SERVICE COMMISSION REPORT,  1969
X 27
(2) For the first time, two awards of over two million consecutive man-
hours each were presented. These were won by the Department of
Education and General Administration, Public Works. " Million man-
hour " awards were also earned by the Hospital Insurance Service and
Department of Commercial Transport.
(3) Bronze awards were won by the Departments of Labour, Travel Industry,
Mines and Petroleum Resources. The Kamloops Forest District earned
a silver award and the Public Utilities Commission a gold award.
(4) Department of Industrial Development, Trade, and Commerce earned
a silver-on-gold award and Commercial Transport an award of honour.
As previously indicated, this latter department went on to achieve a
" million man-hour " award.
(5) The awards represented 8,531,359 man-hours free of compensable
injury, worked by 2,374 employees.
(6) During the year a total of 141 British Columbia Safety Council awards
were won by units of various departments, compared with 184 in 1968.
These included four " million man-hour" awards, seven awards of
honour, seven silver-on-gold, and twelve bronze-on-gold, all major
awards for outstanding performance.
The Division is indebted for the fine co-operation and help of the Workmen's
Compensation Board, the British Columbia Safety Council, the editor of the
British Columbian for Service-wide publicity, and the co-operation and support of
Ministers, Deputy Ministers, and all levels in the Service.
GRIEVANCES AND HEARINGS
As indicated in the beginning of this report, the Commission heard 10 grievances from individuals and groups of employees, and 37 representations on salaries
and working conditions were reviewed. The Commission acknowledges the great
assistance and advice afforded by solicitors assigned as counsel to the Commission
by the Attorney-General's Department.
EMPLOYEE RELATIONS
The Chairman during the year visited Government offices and employees in the
Kootenay, Okanagan, Cariboo, and Prince George areas.
The Civil Service Newsletter is now published bi-monthly rather than monthly
as heretofore. The circulation is about 26,000, and it is a very useful medium of
informing employees of changes in regulations.
The untimely death of the Commission's Personnel Officer with the British
Columbia Ferries Division, Mr. W. T. McLaughlin, was deeply felt. Mr. G. T.
Mainer was employed to replace Mr. McLaughlin.
In conclusion, the Chairman wishes to record his sincere appreciation to his
two colleagues on the Commission, to each member of the Commission's staff, the
Government Agents, to the Civil Service Commissions of other provinces, and the
Federal Government for their able assitance, and to you, Mr. Minister, for your
sympathetic appreciation of the Commission's problems.
CIVIL SERVICE COMMISSION.
H. M. Morrison, Chairman.
J. E. Brown, Member.
E. R. Rickinson, Member.
 X 28
BRITISH COLUMBIA
APPENDIX
Twenty-five-year continuous-service certificates were awarded to the following
Government employees in December, 1969:—
Department of Agriculture
Anton (Tony) Bauer.
Gunnar A. Thomson.
Department of the Attorney-General
Jack C. Atkinson.
Miss Gwyneth E. Davies.
Miss Edith B. Hornby.
Miss Elizabeth M. Langley.
Robert J. McCall.
Francis W. McDonald.
William R. Ridgway.
Ernest T. Schooley.
John L. Swannie.
Mrs. Nancy W. Yeadon.
Department of Education
Philip J. Kitley.
Department of Finance
Miss Margaret M. Nelson.
Health Services
Miss Elizabeth S. Chadbourne.
Henry Ewert.
Mrs. Monica M. Green.
Miss Marion King.
Mrs. Myrtle L. Lewis.
Miss Barbara C. Mackenzie.
Miss Marjorie Park.
Miss Marjorie D. Petavel.
Dr. George D. Saxton.
Claude R. Stonehouse.
Mental Health Services
Miss Dorothy R. Begg.
Lawrence B. Carnie.
Miss Florence N. Dart.
Thomas H. Evans.
Miss Ruth Hawkins.
Edwin V. Hazzard.
Miss Lois M. Kaldestad.
John D. Leigh.
Miss Mary J. Piercy.
Kenneth Woolcock.
Department of Highways
Joseph Brown.
William J. Balbernie.
Enrico Ditomassi.
Frank L. Carr.
James C. Drake.
John H. Harding.
Walter H. Krebs.
Miss Stella I. LaBelle.
Harvey E. Stenquist.
Thomas A. Sweeten.
Department of Industrial Development,
Trade, and Commerce
Norman R. Blake.
Miss Orsa-Marie Douglas.
Maurice H. A. Glover.
Department of Labour
Miss Eunice M. Bell.
Mrs. Yvonne M. McCully.
Department of Lands, Forests, and
Water Resources
Lands Service:
David B. Young.
John C. Young.
Forest Service:
Miss Mary Damjanac.
Alexander M. Dick.
Theodore L. Gibbs.
Eric W. Robinson.
Hugo R. Wood.
Water Resources:
Robert D. B. Lyttle.
Graham H. Robe.
Department of Mines and Petroleum
Resources
Stanley W. Metcalfe.
Department of Provincial Secretary
Kenneth Garland.
James R. Henderson.
Public Utilities Commission
Charles A. Wood.
Department of Public Works
William S. Boughey.
Kenneth A. Cochrane.
Harry R. Eastham.
Department of Recreation and
Conservation
David K. Davidson.
George A. Lines.
Fred H. Martin.
Department of Social Welfare
Robert J. Burnham.
Miss June L. James.
Miss Stella M. Patmore.
Workmen's Compensation Board
Mrs. Rosalie Baker.
John J. Coggins.
Frank C. Cox.
Mrs. Nora L. Kelly.
Miss Marion C. McElroy.
George S. McLeod.
Liquor Control Board
Earl M. Barr.
Aubrey V. Branham.
Melburn H. Carkener.
Charles G. Davis.
Ralph M. Evans.
lohn Middlemass.
Cyrus Westberg.
Arthur C. Willoughby.
 CIVIL SERVICE COMMISSION REPORT, 1969
X 29
Gold watches were awarded to the following Government employees, with 40
or more years' service, in December, 1969:—
Department of Agriculture
Miss Lydia O. Clarke.
Leonard W. Johnson.
Department of the Attorney-General
J. Victor DiCastri.
Harold R. Goldfinch.
Albert Howard.
Miss Nanette E. Johnson.
Alexander L. Pearson.
Miss Constance I. Welch.
Miss Kathleen C. Williamson.
Miss Evelyn A. Wood.
Department of Finance
Mrs. Mae Atkins.
J. Albert Beere.
Thomas L. Clarke.
Miss A. Kathleen Dixon.
Cecil G. Graham.
Walter R. C. Hislop.
Miss May Kennedy.
John F. McDonald.
Gordon W. McFarland.
Frank J. Sell.
Health Services
James Cartner.
Miss Christina D. Watt.
Percy W. Weston.
Hospital Insurance Service
William J. Lyle.
Department of Highways
Stanley F. Deans.
Leslie J. Moore.
Department of Industrial Development,
Trade, and Commerce
John H. B. Gann.
Lands Service
Allan J. Baker.
H. Leslie Hooper.
Dan Pearmain.
Forest Service
Miss Janet A. Bruce.
Archibald G. McNeil.
Albin C. Norberg.
Samuel Smith.
Water Resources Service
Maurice Chandler.
Miss Sylvia A. Palm.
Department of Mines and Petroleum
Resources
Kenneth B. Blakey.
Clifford R. Stephens.
Department of Provincial Secretary
Wilfrid A. R. Johnston.
Harold A. McCaw.
Civil Service Commission
Mrs. Gladys M. Knott.
Superannuation Branch
Mrs. Irene E. Stewart.
Edward C. Wiley.
Department of Public Works
Andrew P. Lowry.
Department of Social Welfare
Miss Myrtle E. Bell.
E. Ray Rickinson.
Miss Ruby F. Hicks.
Department of Travel Industry
Richard L. Colby.
Liquor Control Board
Robert C. Dunlop.
Miss Muriel N. Fitzjohn.
Chester E. Price.
Miss Britta Neaves.
George A. Zala.
Workmen's Compensation Board
Leonard M. McLennan.
 X 30
BRITISH COLUMBIA
STATISTICS
Table 1.—Number of Full-time Permanent and Temporary Employees in
Each Department and Agency as at December 31,1969
Department
Permanent
Temporary
Combined
1
7
339
2,381
111
330
704
1,123
3,865
134
479
96
163
316
830
150
121
37
415
37
57
57
636
251
43
678
2
3
7
133
261
910
46
541
357
4,403
2
32
38
1,550
99
25
10
216
5
4
775
196
35
241
472
2,642
111
Education     	
1,240
750
1,664
4,222
134
4,882
98
Labour       	
195
354
2,380
249
146
47
631
42
61
57
1,411
447
78
919
Totals.
13,361
1,006
1,199
9,881
827
807
23,242
1,833
2,006
15,566
11,515
27,081
 CIVIL SERVICE COMMISSION REPORT, 1969
X 31
Table 2.—Classification Reviews by Departments in 1969 with
Comparative Figures for Previous Years
Department
Upward
Revisions
Downward
Revisions
Reviews
Resulting
in
No Change
Total
Agriculture. 	
Attorney-General	
Commercial Transport-
Education. .	
Finance  	
Hospital Insurance Service.
Highways.
Industrial Development, Trade, and Commerce .
Labour     	
Lands Service 	
Forest Service   	
Water Resources Service 	
Mines and Petroleum Resources	
Municipal Affairs  	
Provincial Secretary    	
Public Utilities Commission. 	
Public Works _ 	
Recreation and Conservation ..
Travel Industry	
Social Welfare 	
Public Health  	
Mental Health.
Liquor Control Board-
British Columbia Ferries Division..
Totals, 1969 	
Totals, 1968	
Totals, 1967 _	
Totals, 1966	
Totals, 1965	
Totals, 1964	
23
100
4
21
47
6
26
6
4
23
24
9
7
2
47
3
45
9
3
16
21
37
1
7
491
20
5
18
2
19
6
3
3
3
6
30
4
4
125
2
13
3
3
6
6
11
3
3
278
29
118
5
24
73
12
30
9
7
30
57
13
11
2
172
5
59
12
6
23
29
48
4
11
789
765
727
711
682
541
 X 32
BRITISH COLUMBIA
Table 3.-
-Sick Leave Granted from October 1, 1968, to September 30,
1969, According to Departments of Government
Department
Number of
Civil
Servants
and Casual
Employees
as at
Sept. 30, 1969
Days Sick
Leave with
Pay
Average
per
Employee
Days Sick
Leave without Pay
Average
per
Employee
Total
Average
Days per
Employee
Premier's Office	
Agriculture	
2
307
944
107
1,159
723
1,193
1,325
3,670
796
107
154
336
139
50
230
53
1,332
564
727
80
167
9.0
1,469.0
5,811.5
588.0
3,997.0
3,830.0
5,865.0
9,921.0
28,361.0
4,698.0
543.0
883.0
1,952.5
702.5
159.5
1,915.0
215.5
7,943.5
528.5
5,063.0
264.5
752.5
4.50
4.79
6.16
5.49
3.45
5.30
4.92
6.73
7.73
5.90
5.07
5.73
5.80
5.05
3.19
8.33
4.07
5.96
0.94
6.96
3.31
4.51
16.0
707.5
0.05
0.75
0.65
0.37
0.24
0.20
0.93
0.46
0.07
0.15
0.10
0.29
0.67
0.02
0.49
0.18
0.83
0.48
0.28
4.15
4.84
6.91
5.49
Education	
Finance	
762.5
270.5
291.8
1,792.3
3,942.8
355.0
39.5
23.0
35.5
41.0
4.10
5.67
5,16
Health Services and Hospital Insurance 	
6.93
8.66
6.36
Industrial  Development,  Trade,
5.14
Labour —	
5.88
5.90
Mines and Petroleum Resources-
5.34
3.19
342.8
1.0
657.0
100.0
605.5
38.0
47.0
9.00
4.09
Public Works -           	
6.45
Recreation and Conservation	
Social Welfare	
1.12
7.79
3.79
4.79
Totals 	
14,165
84,508.5
	
13,199.7
Over-all sick-leave averages:  With pay, 5.18 days; without pay, 0.33 day; total, 5.50 days.
Does not include Gaol Service, which average was 8.15 days per employee; nor Liquor Control Board, which
average was 8 days per employee; British Columbia Ferries Division, which average was 6.63 days per employee (10-month period only). Daily-rate staffs not available. Health Services and Hospital Insurance totals
are combined.
Printed by A. Sutton, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1970
330-270-1369

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