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annual report of the department of social welfare for the YEAR ENDED MARCH 31 1970 British Columbia. Legislative Assembly 1971

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 PROVINCE OF BRITISH COLUMBIA
annual report of the
department of social welfare
for the
YEAR ENDED MARCH 31
1970
Printed by K. M. MacDonald, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1971
  *mf!km
Victoria, British Columbia, November 23, 1970.
To Colonel the Honourable John R. Nicholson, P.C., O.B.E., Q.C., LL.D.,
Lieutenant-Governor of the Province of British Columbia.
May it please Your Honour:
The Annual Report of the Department of Social Welfare for the year ended
March 31, 1970 is herewith respectfully submitted.
P. A. GAGLARDI
Minister of Rehabilitation and
Social Improvement
Office of the Minister of Rehabilitation and
Social Improvement,
Parliament Buildings, Victoria, British Columbia.
  Department of Rehabilitation and Social Improvement,
Victoria, British Columbia, November 20, 1970.
The Honourable P. A. Gaglardi,
Minister of Rehabilitation and Social Improvement,
Victoria, British Columbia.
Sir: I have the honour to submit the Annual Report of the Department of
Social Welfare for the year ended March 3.1, 1970.
E. R. RICKINSON
Deputy Minister of Rehabilitation
and Social Improvement
[Editor's note—The Department of Social Welfare became the Department of
Rehabilitation and Social Improvement on April 1, 1970.]
 DEPARTMENT OF SOCIAL WELFARE
April 1, 1969 to March 31, 1970
Hon. P. A. Gaglardi  Minister of Social Welfare.
(appointment effective October 27, 1969)
ADMINISTRATIVE STAFF
E. R. Rickinson  Deputy Minister of Social Welfare.
J. A. Sadler  Assistant Deputy Minister and Director of Social
Welfare.
R. J. Burnham  Director of Operations.
T. D. Bingham  Director of Programmes.
H. J. Price  Departmental Comptroller.
Mrs. A. I. Allen  Personnel Officer.
A. G. Gilmore  Director, Office Administration and Public Information.
A. W. Rippon  Research Officer.
R. B. H. Ralfs  Statistician.
DIVISIONAL AND INSTITUTIONAL ADMINISTRATION
J. V. Belknap  Superintendent of Child Welfare.
J. Noble  Director, Brannan Lake School for Boys.
Miss W. M. Urquhart  Director, Willingdon School for Girls.
Dr. P. W. Laundy  Director of Medical Services.
E. W. Berry  Division on Aging.
G. P. Willie  Superintendent, Provincial Home.
N. S. Brooke  Director, Social Assistance and Rehabilitation
Division.
D. W. Fowler  Training Supervisor.
C. W. Gorby  Chief Inspector, Community Care Facilities.
T. W. L. Butters  Supervisor, Emergency Welfare Services.
W. J. Parker  Director, New Denver Youth Centre.
REGIONAL ADMINISTRATION
J. A. Mollberg  Director, Region I.
W. J. Camozzi  Director, Region II.
G. A. Reed  Director, Region III.
W. H. Crossley  Director, Region IV.
V. H. Dallamore  Director, Region V.
A. E. Bingham  Director, Region VI.
A. J. Wright  Director, Region VII.
R. K. Butler  Director, Region VIII.
 TABLE OF CONTENTS
Part I—General Administration: PA0E
Assistant Deputy Minister and Director of Social Welfare     9
Personnel..
Training Division.
Research	
Part II—Divisional and Institutional Reports:
Director of Programmes	
10
13
14
15
Social Assistance and Rehabilitation Division  16
Child Welfare Division  21
Health Care Division  27
Division on Aging  29
Brannan Lake School for Boys    32
Willingdon School for Girls  35
Provincial Home, Kamloops  3 8
New Denver Youth Centre  40
Community Care Facilities Licensing Division  42
Emergency Welfare Services  44
Part III—Regional Administration Reports:
Director of Operations	
Region 1	
Region 2	
Region 3	
Region 4	
Region 5	
Region 6	
Region 7	
Region 8	
Part IV—Legislation.
Part V—Statistical Reports and Tables.
45
46
48
50
54
58
61
65
67
71
73
  Report of the Department of Social Welfare
PART I—GENERAL ADMINISTRATION
the assistant deputy minister reports...
J. A. SADLER
This year we entered a new decade with a new
Minister. On October 27, 1969 the. Hon. P. A.
Gaglardi was appointed British Columbia's first full-
time Minister of Social Welfare.
There were several senior personnel changes in
the year. In luly, James McDiarmid, Departmental
Comptroller, chose early retirement after 43 years of
meritorious service. He was succeeded in August by
Harold J. Price, Deputy Departmental Comptroller.
In September, because of major and increasing significance of our Social Assistance and Rehabilitation
programme, Norman J. Brooke was appointed that
division's first Director. In March, Douglas W.
Fowler retired as Supervisor of Training after a
career in social work that began with the Department in 1947 and included several
years on the faculty of the University of British Columbia, School of Social Work,
prior to his appointment as Training Supervisor in 1962.
As I look back on this past decade, I am impressed with the change in our
society and our Province. Our life style and public services designed to meet and
serve the needs of our society have also changed. New programmes of service, particularly those of community involvement, more immediate community communication, particularly through the "call-in" radio show, have resulted in a much greater
public interest in, and diversification of, welfare. Traditional concepts of welfare
service delivery have been challenged and are being replaced by new and broader
ideas of service. Now, as we enter the '70's, I look forward to even greater challenge
as we put to work the ideas and concerns of the dissenting '60's to build a better,
more secure, and happy decade ahead.
 Q 10
SOCIAL WELFARE
personnel reports...
MRS. ANNA I. ALLEN, Personnel Officer
HIGHLIGHTS
• Reorganization completed of internal administrative procedures.
• Recruitment for case aides and social work staff
transferred from Training Division, plus their
transfers within the Department.
• 228 emergency relief and casual appointments
made, in addition to maintaining regular positions.
• About one-half the Department's staff are social
workers; the remainder employed in over 30 different occupations. Some 73 per cent of social
work staff have degrees, plus special training in
rehabilitation and family-counselling techniques.
The average line social worker has 3V_ years'
Departmental experience.
• Five additional District Supervisors appointed to improve over-all management
and to ensure high level of professional service.
• Group-leader classifications introduced in the Department's three child-care
resources (Brannan Lake School, New Denver Youth Centre, and Willingdon
School) are designed to recognize the need for a treatment-oriented approach to
resocialize the residents. The Grade 1 level requires a minimum of Grade XII
education and the Grade 2 a minimum of a degree in social sciences; both grades
require related experience, personal suitability, and the successful completion of
the resource's in-service training programme. Promotional opportunities have
been broadened so that a Grade 1 may be reclassified to Grade 2 after demonstrated merit performance for a minimum of two years. This change in classification structure has been of great encouragement to incumbent staff and has
increased staff-recruitment potential.
RECLASSIFICATION OF STAFF
(a) In the child-care resources, not all child-care staff (formerly called supervisors) were eligible for immediate and confirmed reclassification to the group-leader
classification because of educational requirements and (or) performance. They were
given an "acting" classification and, during the 12-month period, proved themselves
by merit performance and successful completion of the training programme. The
total numbers of staff in child-care resources reclassified and confirmed as group
leaders are as follows:
Brannan Lake School     32
New Denver Youth Centre       8
Willingdon School for Girls     20
Total      60
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 11
{b) Reclassification studies were completed within the Department and approved by the Civil Service Commission for the following staff:
Stenographers and administrative staff       8
Industrial therapist       1
Social work staff     38
Total      47
Plus group leaders     60
Grand total  107
TRAINING-GRANT PROGRAMME
The Training-grant Committee awarded grants to
26 social workers to complete correspondence courses leading to registration under the Registration of Social Workers Act; and
19 social workers to obtain professional training.
These grants are shareable on a 50-per-cent basis under provisions of the
Canada Assistance Plan.
The Training-grant Agreement Form was revised along with related procedures
to streamline and clarify all aspects for staff and including the work commitment
required of staff.
SPECIAL PROJECTS UNDER THE CANADA ASSISTANCE PLAN
In addition to the training-grant programme, other special projects were undertaken throughout the Department to determine what tasks could be deleted or reassigned to free line social workers from routine administrative matters, in order to
concentrate on rehabilitation and counselling services.
One special project involved the employment of nine new case aides, who were
deployed to district offices throughout the Province to assist with the eligibility
studies and rehabilitation work in connection with the financial assistance programme. Some case aides also assisted in the child welfare programme in the
various district offices. On March 31, 1970, 20 case aides were employed in this
special project, with 17 on a full-time basis and three on a part-time basis. A special
study is under way by the Department's Research Officer on staff utilization, with
particular emphasis on the role of the case aide in public welfare and rehabilitation
services.
Some 30 special projects during this year
have freed line social work staff and have
enabled the project social workers to concentrate on a specialized aspect of the work, including the study and processing of adoption
and foster-home applications, followed by
the supervision of children placed in these
homes. Some project staff worked exclusively on changing the legal status of children
from being in care to being placed in adoption homes, thereby legalizing a long-term
placement, easing fears of a child's possible
removal, with considerable reduction in costs
to the Department.
 Q 12
SOCIAL WELFARE
STAFF RECRUITMENT
There has been increasing interest in trained and experienced group leaders
and social workers in making application for employment with this Department;
many former staff members have returned after obtaining training or work experience elsewhere.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 13
training reports...
DOUGLAS W. FOWLER, Training Supervisor
TRAINING COURSES
One 8-week course  28 trainees
Two 4-week courses  25 trainees
One 2-week course  15 trainees
One 1-week orientation  10 newly appointed supervisors
One 3-day orientation     5 welfare aides
83
TRAINING DIVISION ACTIVITIES INCLUDED
During the year, responsibility for recruitment and staff selection of social
workers was transferred to the Personnel Officer; however, during the past year
Training Division carried out the following tasks:
Applications for employment reviewed  146
Applicants interviewed  197
Replies to inquiries written  182
LIBRARY SERVICES
Bulletins listing new titles in the library       4
Books or journals sent out on loan  268
Films sent out on loan     34
TRENDS
Training Division, in planning courses, has involved the trainees in order that course content may
be useful and meaningful, the over-all objective to
ensure maximum benefit accrues to the participants
and thus to the Department's services to people.
Further, we have worked toward improving communication with staff to ensure maximum interest in
and use of the library, and, in setting up courses for
supervisory training, we have worked closely with the
executive of the Departmental Supervisors' Institute.
Periodicals and recent
publications for general distribution to staff.
 Q 14
SOCIAL WELFARE
research.
A. W. RIPPON, Research Officer
The need for new answers to our social problems continues to be the main
concern of the Research Section. The continuing efforts of research have been
directed to the study of our present programmes and methods of service delivery.
Particular attention has been given to the utilization of case aides in our service
delivery and to the review of different methods of providing public assistance.
The study of factors affecting children coming into the care of the Superintendent of Child Welfare mentioned in last year's report has continued and is expected
to be completed in March 1971. A study of long-term foster-home care was-
completed by one of our Department's staff while on leave to the University of
British Columbia.
The research section maintained liaison with other research sources and
provided consultation to Departmental divisions and administration.
COLLECTING, STUDYING, AND ANALYSING FACTS ABOUT
PEOPLE—As individuals, as members of their family and community, and how our Department can serve them best, in their
time of need—that's what it's all about.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE, 1969/70        Q 15
PART II—DIVISIONAL AND INSTITUTIONAL REPORTS
the director of programmes reports...
T. D. BINGHAM, Director of Programmes
On the following pages are found the reports of the
Director of the Social Assistance and Rehabilitation Division
Superintendent of Child Welfare
Director of Health Care Division
Director, Division on Aging
Director, Brannan Lake School for Boys
Director, Willingdon School for Girls
Superintendent, Provincial Home
Director, New Denver Youth Centre
Chief Inspector, Community Care Facilities Licensing Division
Supervisor, Emergency Welfare Services
In reading these reports one is struck by the increasing demands placed on our
services by the public. This increased expectation by the public relates not only
to the needs of individuals but reflects the confidence of the citizens of the Province
that the Department provides valuable and highly prized services, whether it be
retraining, care of the aged, related health services, or consultation on the problems
of children.
Noted also is the increased participation by groups of citizens who wish to
join together in a group to assist one another—"low-income" groups, day-care
associations, and senior citizen organizations—are all examples of the innate desire
of people to co-operate in helping each other.
I would like to express appreciation to aU Divisional staff for their keen
sense of concern and involvement on behalf of the people they serve.
 Q 16
SOCIAL WELFARE
social assistance and
rehabilitation division reports...
N. S. BROOKE, Director
Social assistance provides a substitute income for
those who have no other way of providing for their
daily needs. Traditionally these have been mothers
with children, the aged, those with social, mental, and
physical health problems that prevent employment,
and dependent children.
In recent years the emphasis has had to change as
public assistance has been required to fill an unemployment-assistance role. One of the characteristics
of unemployment assistance has been fluctuation in
need. Changing economic factors require rapid adaptation of services to provide for suddenly escalating
numbers. As the economy improves, the emphasis
changes to one requiring a rapid gearing of services
to assist in reabsorption. Complicating this are large-scale changes in the manner
and nature of goods produced, requiring workers to acquire new skills and adapt to
changes of role and community.
In addition, there has been a slow absorption of youth into the labour force,
and this problem is likely to continue for a number of years as record numbers of
youth reach working-age. British Columbia has experienced the additional problem
of thousands of persons immigrating westward from all parts of Canada.
Welfare programmes were not designed to cope with unemployment assistance
of this kind, and as a result have been distorted and inundated by the volume of the
problem and efforts to cope with the entirely different nature of services required.
The resulting disarray and identification of unemployed persons with other welfare
problems has resulted in general dissatisfaction. It is evident that a programme of
unemployment assistance is needed that is separate and apart from the public welfare
system. The present proposed changes in the National Unemployment Insurance
Plan would seem to offer an alternative. This does not appear to answer the need
for some means of coping with the alarming numbers of indigent young adults who
are presently flooding from their home communities into other centres across Canada,
with increasing dependence on public welfare provisions for subsistence.
SOCIAL ALLOWANCES
Persons assisted to March 31, 1970 include
Children and dependent wives  60,500
Heads of one-parent families  11,500
Heads of two-parent families  10,000
Single persons  28,000
110,000
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 17
Applications and reapplications     63,313
Cases closed  145,510
Total number of cases, March 31, 1970     49,525
Expenditures were $66,103,920, up 13.8 per cent over the previous fiscal year.
Rising living costs required more use of special help.
There was a 12-per-cent increase in number of cases being assisted and a 20-
per-cent increase in provision of homemaker services.
In addition to direct subsistence payments, approximately 3,800 elderly and
disabled persons were assisted with cost of boarding and private hospital care for the
year ending March 31, 1970.
REHABILITATION
These are services to assist individuals and
families to achieve as high a level of functioning and self-care as possible. In recent
years the primary concern has had to be
directed to supporting and encouraging the
employable recipient in finding his way back
to employment.
COUNSELLING AND REFERRAL
Most recipients receive some form of
counselling at the time of application for assistance and periodically afterward as part of
the review of their continuing eligibility for
financial assistance. When indicated, the
recipient is referred to other community
agencies for help in employment placement,
education and training, or health services.
The agency primarily responsible for job
placement theoretically has been the Department of Manpower. In practice, recipients
have encountered difficulty in competing with
others for the supply of jobs available through
the Federal Department. Individual social
workers and programmes in other parts of
Canada have reported considerable success
when a particular effort was made to solicit
employment opportunities for the welfare recipient.
During the fiscal year the Provincial Alliance of Businessmen was established
specifically to enlist the interest and good will of industry and business in making
opportunities available and in arranging job placement on the basis of referrals from
municipal and Provincial welfare offices.
Yorkshire Lodge Transient Hostel,
Revelstoke.
 Q 18
SOCIAL WELFARE
REHABILITATION COMMITTEES
The Department participates with the Department of Manpower and the Health Branch in
local rehabilitation committees, the purpose of
which is to co-ordinate the rehabilitative services of the three Departments and other agencies on behalf of disabled and handicapped
persons. The objective is to assist such persons to
achieve the highest level of functioning possible,
including self-care and employment placement.
Because the process involved is time-consuming,
it has not been practical to assist large numbers
of persons by this means.
EDUCATION AND TRAINING
Many recipients of assistance are handicapped in achieving employment because of limited education and training. Most of those who can be helped in this
way are younger, so that this lack can be expected to have more serious effects in
future years as their family responsibilities increase. Such persons are encouraged
to make use of the financial provisions of other programmes, particularly those of
the Department of Manpower. When this help cannot be obtained from any other
source and is considered necessary to prevent continuing and future need for public
assistance, the Department will assist with the basic costs. Approximately 750 persons were directly helped in this way by the Department during the year. Large
numbers of indigent young adults are pressing local offices for educational help because they cannot obtain employment and have no way of financing costs of further
education and training. There is a real problem in coping with this pressure and the
time involved in administering help for those who are able to qualify for help. This
experience points up a need for some alternative to public assistance in making
economic help available to this large number of unemployed and frustrated young
people, so that they can take advantage of facilities for vocational training and
studies in adult education centres and universities. National planning would seem to
be indicated because of the present extreme transiency of youth between provinces.
PREVENTIVE SERVICES
These are services intended to help the individual and family cope with the
complex social problems associated with poverty. Unemployment and lack of income place great stress on families, and frequently this results in marital breakdown.
Reflecting this, almost half of all social assistance recipients are members of one-
parent families. The chUdren in these families are highly vulnerable in turn to the
development of numerous problems that handicap their possibilities for becoming
successful adults.
FAMILY SERVICES
The basic element of family service has been the availability of the social
worker to assist individuals and families in understanding and becoming aware of
developing problems and what can be done about them. This commonly involves
referral to other community services. In practice, the volume of administration for
the tens of thousands of persons requiring financial assistance and the competing
demands of other legislative responsibilities, including the child welfare and old-age
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 19
programmes, severely restricts the time that can be made available for family services. Attempts have been made to overcome this by use of group techniques that
assist a number of persons at one time. Groups that involve an attempt to arrive at
self-understanding have proved particularly fruitful. As the numbers of unemployed
persons7 requiring assistance increased, this kind of help also has been difficult to
provide. Concurrently, the wave of social activism and unrest has aroused in many
recipients of welfare a desire to do something about their situation. Some are challenging the adequacy of the system and are pressing for increased benefits. Others
are interested in means by which through their own action or in concert with others
can improve their individual situation.
Self-help
Women with children face many difficulties in
undertaking employment, including the cost and difficulty of arranging for reliable care of their children
in their absence, sickness (necessitating their presence
at home), insufficient earning potential, and the complex task of adapting to the combined roles of employment and care of a family without the help of a
male head.
One group of Vancouver mothers requested the
Department to assist in creating jobs in the community for them. As an alternative, the Department
offered an incentive allowance for a minimum of 30
hours of monthly participation in voluntary nonprofit
community work. At the same time, this opportunity
was also introduced for experimentation in other
parts of the Province. Primarily, the objective was to
give them an opportunity to discover themselves and
their capacities and to become accustomed to working with others. The results exceeded expectations. A large part of the planning, administering, and co-ordinating
was done by the participants themselves. The majority proved well-motivated and
shortly were able to report increased self-confidence and sense of personal worth.
The roles included a wide variety of activities such as school aides, day-care assistants, and helping in public welfare services that would otherwise not have been
performed. In the majority of instances, the agency involved found the participants
fitted in well and shortly made themselves almost indispensable. A number of the
women were able to go on to full-time employment, sometimes with the agency using
their services. Others undertook further education and vocational training. To
others, family responsibilities prevented full-time employment and part-time work
was not available. All those participating, however, believe the experience was
worth while in enhancing their morale to the benefit of themselves, their families,
and their community. The experiment demonstrated that recipients, if given an
opportunity, can become an asset to their communities and indicates that a guaranteed employment plan could be developed as an alternative to public assistance.
The success of the endeavour has resulted in interest in similar opportunity for
men. It was found, however, that many of the tasks undertaken by the women
were less suitable for men. One suggestion is for a fix-it type service available to
day-care centres and other programmes that benefit the poor and for a house-repair
service for social assistance families lacking a male head. Another would be for
community tasks of cleanup and beautification, if problems of the Winter Works
Programme can be avoided.   One of the pitfalls has been that compulsory participa-
Incentive Programme trainee
assisting district office staff.
 Q 20
SOCIAL WELFARE
tion does not seem to work. On the other hand, use of an extension of the opportunities kind of approach on the basis of voluntary participation appears to offer a
promising alternative, especially if the participants can be involved in planning. To
avoid local misuse, the selection of projects could be determined separately from, but
subject to, local government approval.
Other groups have experimented with a number of other varieties of self-help,
including co-operative buying and mutual child care.
Day-care and Homemaker Services
Day-care and homemaker services have
continued to expand. Designed to provide families whose income is limited, they serve a variety
of purposes:
• To improve the quality of life experience of children from low-income families.
• To provide care of the children while
the mother is employed.
• To provide care of the children during
periods of illness.
• To permit people, particularly the aged and children, to remain in their own
homes when hospitalization or institutionalization would be necessary at
greater cost.
BOARDS OF REVIEW
Fifteen Boards of Review were held during the year, of which nine were in
favour of the applicant.
The number of Boards of Review was reduced apparently because we have
carried out a policy of having the Regional Director review these in advance to see
if the complaint can be solved.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 21
child welfare reports..
J. V. BELKNAP, Superintendent
The calendar announces a new decade and causes
us to reflect upon where we are going and the distance we have come in the last 10 years. While so
engaged we are struck by the consideration that cold,
impersonal facts and statistics represent moments in
the lives of children and people which are crucial to
their future life and well-being.
When statistics are viewed in this manner, one cannot escape the truth that a community system devised
to care and provide for the lives of people must be
based upon the particular needs of the individual in
relation to wider needs of the community. It is inescapable as well that the system must reflect the deep
concerns of the community which arise from well-
informed and deeply compassionate intentions of the people within the community.
These intentions must grip the collective conscience of the community in such a
fashion that a strong commitment to well-enunciated and definitely formulated social
policy emerges. This policy, in the relation to child welfare services, must harmonize
with the values and morals of the days as maintained by the families of the community. The policy must also be open to change so as to respond to the new values
and morals that are in the process of being developed by the emerging generations.
Child welfare services in British Columbia are for aU children and for all families in this Provincial community. The services must be predicated upon those standards of family life which the community value and appreciate as being necessary for
the preservation and advancement of our culture.
In an open society these standards of family life need to be developed in an
atmosphere of freedom, with the firm conviction that the dignity of man can only be
assured by enshrining each child with love, purpose, identity, and personal worth.
The biggest challenge in the next decade which faces those who work with
children and more particularly with youth is to create an atmosphere of hope. It is
out of such a force of feeling that youth will be able to forge a culture and create a
world which we all seek—a world of peace, love, and justice.
CHILD PROTECTION SERVICES
AND FAMILY SERVICES
The most difficult aspect of a child welfare programme is that which deals with the need for protecting children from their family and environmental
situations. Protection services without well-developed family services result in a condition which
makes for a distorted programme that often necessitates children being removed from their families for
their own security when in fact it would be more
beneficial if they remained in their own homes with
their own families so that the basic problems could
be resolved.
 Q 22 SOCIAL WELFARE
To date we have not yet been able to find the means to develop a major thrust
in a family-counselling programme. It is noteworthy to view the strides that are
being made in the Vancouver Catholic Family and Children's Service in this regard.
The Departmental programme has shown growth in this service over the last 10
years, but we have a long way yet to go. It is interesting to note that, in 1960, family
services totalled 1,366 as of March 31. On March 31, 1970 the count was 2,695.
In the year under review a total of 3,772 cases were opened and a further 3,179 were
closed.
Over the last several years a movement of voluntary family counselling has been
developing, such as that of the Nanaimo Family Life Association. This movement is
most encouraging and one that should assist the total community in developing more
happy and stable families.
We regret having to report an ever-increasing number of children coming into
the care of the Superintendent. This can be explained in part by the increase in^
population, and developing services such as more facilities and different approaches
to meeting the need of the disturbed youngsters. None the less it is a sad and sorry
commentary on the general state of our culture that children still require to be moved
from their families because of maltreatment or neglect.
Ten years ago, 2,703 children were in the care of the Superintendent of Child
Welfare, in the present year this number has increased to 7,079 for a percentage
increase of 158. The total number of children in the care of the Superintendent and
the children's aid societies amounted to 10,567, as against 4,942 in 1960 for a
percentage increase of 113.
The amendment to the Protection of Children Act of April 1969 which eliminated the Training-schools Act and empowered the Court to place the children who
were before it by reason of the Juvenile Delinquents Act into the care of the Superintendent of Child Welfare has greatly improved prospects for the care of the
majority of children who were so involved. This amendment has recognized that
children who are acting-out against society and the law are really more in need of
help than punishment.
This new approach has resulted in a shift in programming which has caused
considerable pressure on our staff. It is of interest to note that the chief reason for
admission is now given as "delinquent behaviour."
The amendment has caused a large increase in admissions of 14- to 17-year-
olds (2,132 as against 873 the preceding year).
ADOPTION SERVICES
Placement
A conviction was enunciated in 1960 that has become what is now tantamount
to a principle, that there is a home somewhere to be found for every child needing
one.
In 1960, 882 children were placed in adopting homes by the children's aid
societies and the Department of Social Welfare.
It is of interest to note that the Department's placement accounted for 487 of
these children, or 55.3 per cent of the total.
In this year under review a total of 1,943 children was placed. The Department's placement programme accounted for 1,303 of these chUdren, or 67 per cent
of the total children placed.
The growth of this programme is evident over the 10-year period when it is
realized that the number of children placed has increased by 120 per cent.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 23
One of the indicators of an effective adoption programme and the supportive
services, and, of course, one feature most appreciated by the unmarried mother
as well as adopting parents, is rapid and early placement.
It is interesting to note that although there has been no substantial rise in the
10-year period in the percentage of children placed under one month of age, this
age-group of children constitutes 55 per cent of the children placed (42 per cent of
the children placed are under 15 days of age).
A point of pride in the Department is seen in the number of inter-racial adoption placements. This year, 212 such children were placed (an increase of 68 from
last year). This constitutes 17 per cent of the total of children placed in the Departmental programme (an increase from 13 per cent in 1960).
In the year under review, significant increases have been made in total placements of 1,303 children (increase, 118)—531 children placed from hospital
(increase, 107), 212 children of inter-race (increase, 68), 207 children with health
problems (increase, 79), 1,395 adoption homes available (increase, 67), and placements outside British Columbia increased by 16.
The Department has been respectfully honoured by being represented on the
Board of ARENA (Adoption Resource Exchange of North America). This is
considered to be a significant recognition of British Columbia's participation in this
international placement programme. The Board's choice of Mrs. Laura Fowler
from our Department is recognition as well that she, through her dedication and zeal
over the years, has become one of the acknowledged experts in the field of adoption.
Our Department is grateful for the leadership and inspiration she has offered in this
important aspect of the programme.
The permanent foster-home programme shows consistent growth, with 48
children placed this year.
Our adoption-placement section is now taking sole responsibility for arranging
adoption placements from the United Church Home for Girls in Burnaby. Previously to January 1970 these placements were arranged through the Vancouver
Children's Aid Society. The transfer of responsibilities occurred when the children's
aid society withdrew its agency service. The present arrangement is working very
satisfactorily and it is encouraging to see the placement section, which has a long
history of service, moving toward a more concerted programme with the addition
of their own casework staff.
It is gratifying to report that British Columbia is showing leadership in the
development of a new approach to adoption applicants. The new process is centred
in the conviction that couples who wish to adopt should be "informed" rather than
"investigated."   The new approach tends to make for more security in the   appli-
 Q 24 SOCIAL WELFARE
cants, which leads to greater harmony for both parents and child. This process is
developed around a group approach and is in practice in five major areas of the
Lower Mainland.
A study has been undertaken in an effort to gain a better understanding of how
our child welfare programmes are affecting our Indian people and to elicit the help
of the people themselves in initiating changes that would more readily relate to the
unique qualities of the Indian culture. Two staff members, with the help and guidance of the University of British Columbia School of Social Work, undertook this
review from May through August 1969. This initial review has led to the university
designating the adoption-placement section as an ongoing community development
field placement for second-year students. The focus is now to encourage community
participation and involvement from the Indian people.
The Division is most appreciative of the help given this section of our programme by the Health Centre for Children, our Medical and Psychiatric Services,
and the Genetic Division of the Faculty of Medicine. We are indebted especially to
the Director of the Section of Neonatology, Vancouver General Hospital, on the
High Risk Infant Research Project.
Adoption Completion
The work of finalization of adoptions, which culminates in an adoption order
being granted by the British Columbia Supreme Court, is steadily on the increase. In
the year ending 1960 there were 1,358 adoption orders granted; in the present year
under review 2,642 children had their adoptions completed. This constitutes an
increase of 94.5 per cent.
During the present year, reports were submitted to the Court for the adoption of
2,676 children, of which 2,64.2 were completed by order before the year ended.
The number of adoptions in which the legal processing was attended to by
the Department constituted 69.7 per cent.
There has been a distinct downward trend for many years in the number of
private adoptions, i.e., those in which the child is no blood relation of the adopting
parents, and the placement is arranged through means other than social agencies.
The number of these placements seems almost to be approaching the vanishing
point, amounting to only 43, or 1.6 per cent of the 2,642 children whose adoptions
were completed this year. This speaks well of the excellence and popularity of the
Department's adoption programme.
For the past two years the Superintendent has been prepared to accept
applications from suitable single persons to adopt through the Department, and
two such adoptions were completed during the year under review.
Children in Care and Special Placement Services
The child-care programme is the very heart of child welfare. The scope and
depth of this programme is at times often lost sight of because of its apparent simplicity. The programme is viewed most often upon the scale of physical care that
is provided, that is, food, clothing, and shelter. The deeply significant fact of care is
that aspect which denotes a relationship of concern and dedication to the feelings
and worth of another whereby one gets delight in, or suffers for, the other. It is this
vital element that many hundreds of foster parents provide in their "caring" for
society's children. It is the commitment of foster parents as people to the child
which affords this programme its most potent force and allows it to be a useful one.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 25
We are grateful to the many foster parents who are alive to this kind of care,
and we are gratified to note the development of foster parents' associations throughout the Province. The work of organization to this end is magnificent, and the move
toward a Provincial federation holds much promise.
In the last 10 years there has been a steady shift in types of care as more
diverse forms of care are developed. The main thrust has been in developing receiving facilities where chUdren are brought to determine the most appropriate type of
resource needed—group homes particularly for the adolescent and retarded children,
and specialized-care facilities for the behaviourly disturbed children.
It is of interest to note that in 1960 there were only 36 openings for children
with emotional problems and 20 beds for educable retardates. In the present year
under review there are 215 places for intensive care and 352 for medium care (in
the main, specialized group homes). Beyond this there are 518 places for less
severely disturbed or acting-out children. The types of placement opportunities are
too numerous to mention {see Table 24). It is of interest to note that the first compilation of types of care in 1962 listed a total of 375 children in some form of congregate care, while in the present year under review there is a total of 1,401 (an
increase of 274 per cent).
In the year under review the percentage increase of children in care is higher
than last year but less than two years ago. This increase is in the main attributable
to the 1969 Protection of Children Act amendment. In the category of care "Juvenile Delinquents," the admission figures show an increase of 470 (or 426 per cent)
from last year. Another area of increase is that dealing with transients. There has
been an increase of 209 (72 per cent) children admitted for this reason.
The greatest increase by age-group is once again the 14- to 17-year group
(2,132 as against 873 in 1968/69). This reflects very significantly the general disquiet of today's society and youth and suggests a gap in societal services to youth.
UNMARRIED PARENTS AND THEIR CHILDREN
There continues to be a rise in the number
of children under 18 years {see Table 14). The
largest number, 1,850 (5.1 per cent increase),
in the age-group 15 to 19. The under-15-year-
olds has increased from 34 to 45 in the year
(32.4 per cent increase). It is gratifying to
note a percentage decrease in the 20- to 24-
year-olds and the 40-years-and-over group. It
should be noted that in 1960 there was a total
of 2,472 children born out of wedlock, while
during the present year their number had
climbed to 4,675.
Services to the unmarried mother have not
substantially increased, but there has been a
very gradual change in the communities' attitude toward the unmarried mother and her child.
The gradual liberalization of the law pertaining to abortion is seen by many
to offer an alternative for the woman in an unwanted pregnancy. However, the
liberalization of abortion law in itself is an alternative only when the stigma of having
a child out of wedlock has to be faced by the mother. It may only become a real
choice when the community, by its attitude, allows the unmarried parent to have and
raise a child without shame or reprisal.
 Q 26
SOCIAL WELFARE
It is interesting to speculate upon the effect that the development of fully
liberalized abortion practices and new developments in contraception will have upon
the adoption programme. Speculation suggests that the childless couples will turn
more and more toward international placements. This appears as an exciting challenge for the next decade in bringing cultures and races of the world closer together.
DAY-CARE SERVICES
The initiation of a Provincial day-care programme came in September 1966. Since that
time there has been a steady and significant
growth in full group care, family day care, and
special day care for the handicapped and retarded as well as summer and after-school programmes.
In 1966, eight centres were providing full
day care for 234 children. In the present year
under review 25 such centres offer full day care
to 425 children. Beyond this, the special centres in 1966 totalled seven offering
care to 163 children, while during the present year 27 centres offered care to 555
children. In the summer and after-school programmes there were none in 1966,
while in the present year there were three centres offering 75 children after-school
programmes and four centres offering 104 children a summer programme.
It has been gratifying to see the results of the November 1968 policy change
which allowed children of low-income families the opportunity to attend privately
operated centres.
It is noteworthy that most of the nonprofit full day-care expansion this year has
occurred in the smaller cities of the Province, while the special centres continue to
develop on the Lower Mainland and Vancouver Island.
The decade ahead offers a challenge for radical changes to be made in our
services to children and youth. These changes can only occur through a continuance
of concern and regard by the total community, and real promise is seen only if we
are wise enough to engage the youth themselves as determinants in their own destinies and in the services that affect them.
The Superintendent's office is grateful to the many people who have worked
for the betterment of children in this Province. We are particularly thankful for the
efforts being made by the children's aid societies and our own Departmental staff in
conjunction with the Judges and officers of the Family Courts who are working
toward developing the new approach to "children outside the law."
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE, 1969/70        Q 27
health care division reports...
DR. P. W. LAUNDY, Director
The Health Care Division continues to provide
administration for the various services and items basic
to a health-assistance programme. The demand for
these services seems to increase yearly relative to the
number of persons eligible. This places a further
burden on the varied staff within the Division.
This year the Pharmacy has been particularly
active trying to handle an increased number of prescriptions as well as the large volume of supplies
required for nursing-homes and the numerous institutions they serve.
Our general functions in the specialized field of
medical admin'stration have changed little. It is
hoped, however, that the streamlining of forms and
procedures over the past few years and the decentralizing of some functions to the
field level, and total centralizing of others, have in fact facilitated benefits to clients.
We hope that these moves have also made it easier for the field staff.
Negotiations have occurred and a few new benefits have been added in the field of dentistry. Clients
are now eligible for dentures from dental mechanics
and repairs directly from dental laboratories. The
volume of this service is considerable. Also of note
has been the increasing volume of services received
by clients from dentists. Most of the increase in cost,
which is double that of last year, results from the revised fee schedule which came into effect on January
1, 1969. Our policy remains one of providing a basic
programme, but even so it makes available dental
care at a high level.
We have continued our interest and activities in
the field of chronic care. It seems most reasonable to
provide maximum benefits in this field, particularly
to the older persons in our society. No one questions the advantages of helping to
keep persons active, healthy, and happy by the use of activation and rehabilitative
techniques in institutions. It is also not necessary to point out the savings to the
taxpayer when people can be kept from repeated, prolonged, and perhaps unnecessary admissions to acute and long-stay hospitals. It does seem important that
emphasis by community and government continue to be placed on assistance to help
handicapped people remain in home or family situations.
We have been unsuccessful to date in obtaining the services of a combined
therapist to further these activation principles in the Provincial Home in Kamloops.
Another aspect of prevention has been the subject of a pilot university project
under the able direction of Dr. W. R. Duncan, our Assistant Medical Director, now
also professor in the Faculty of Education at Simon Fraser University.
This project involves the study of selected employable males whose physical
fitness is thoroughly assessed before and after a graduated exercise programme.
 Q 28
SOCIAL WELFARE
Heart-monitoring and oxygen-uptake studies are an inherent part of this research.
During this programme at least five men were placed back into employment before
the study was completed.
We hope at a further date to assess the significance of the findings on this very
interesting study.
As usual we extend our thanks to all persons in organizations, hospitals, institutions, and within all departments of government who have for the most part been
generous and understanding of the numerous problems which arise in the administration of such a large programme. We rely heavily on the co-operation of the many
dedicated physicians and others who supply service in the private sector of the health
field. To all these persons, and to our staff, we extend our thanks.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 29
division on aging reports
E. W. BERRY, Director
The first project that the Division became involved in during the fiscal year
under review was the promotion of Pioneer and Elderly Citizens' Week, June 29 to
July 5, inclusive. Publicity for this event was arranged by means of press releases
in all daily and weekly newspapers in the Province, also by television and radio coverage. Letters were written to all mayors in the Province, to all public and private
hospitals, boarding and rest homes, Provincial and municipal offices, institutions, and
senior citizen counsellors by the Hon. Isabel Dawson. She asked for their help in
arranging special events to commemorate the week and honour our elderly citizens.
Churches were also asked to make special mention of the occasion in their services.
The Division provided refreshments for the entire week at their office at 411
Dunsmuir Street, Vancouver.
The next project involved the establishment of a hearing-assessment clinic,
which was sponsored by the Division in co-operation with the Western Institute for
the Deaf. This clinic was held July 10 and 11 at Abbotsford, and a total of 16
persons were tested. The purpose of the clinic was to assess the amount of hearing-
loss of the person concerned and give professional advice regarding the extent to
which a hearing-aid may help to overcome this. It turned out to be a very popular
and useful experiment, hence a second clinic was arranged, which was held at Port
Alberni from October 21 to 23, when a total of 37 persons was tested.
Following the first two
projects mentioned, plans
got under way to arrange
for the second Senior Citizen Counsellors' Conference, which was held October 26 to 28 at the Royal
Towers Motor Hotel, New
Westminster. Registration
and reception, which was
attended by approximately
70 persons, including their
spouses and friends, commenced Sunday evening in
the Royal Suite and the
conference was officially
opened by Mr. E. W. Berry,
Director, Division on Aging,
on Monday, October 27.
The welcoming address was
given by the Hon. Isabel
Dawson. The conference
leader was Mr. A. L. Car-
tier, Co-ordinator of Adult
Education, Community Programmes Branch, Department of Education. Discussion groups were formed
Hon. I. Dawson presents senior citizen counsellor pin.
 Q 30
SOCIAL WELFARE
and a panel of knowledgable community persons answered questions concerning
income tax, financial assistance and pensions, income maintenance, health, hospitals,
law, recreation, volunteer community resources, etc. A total of 53 counsellors
attended the conference, 17 of whom were newly appointed. The counsellors, their
spouses, and friends were guests of the Province of British Columbia at dinner,
October 27, at which time the Hon. Isabel Dawson presented each counsellor with
a senior citizen counsellor pin.
The Division has continued to issue bus passes twice a year to all persons in
receipt of any portion of the supplementary Social Allowance or guaranteed-income
supplement. The number of passes issued is increasing and, during the six-month
period ending March 31, 1970, the total amounted to approximately 11,150.
During the year under re-
J,      view the Division continued
its activity in the areas of
m trying to find suitable living
=!■■      accommodation    and    em-
W ployment   for   the   elderly
gM and in giving general assist-
^_H__- ______#      ___ ance    anc^    counselling    to
those   who   called   at   our
office.    Suitable living accommodation was found for
approximately   20   persons
per   rfionth   and   approximately    10   persons   per
month were placed in full
or   part-time   employment.
An average of 650 persons per month was assisted through our counselling service.
In the fall of 1969, space was provided in our office for the Volunteers for
Seniors and Meals on Wheels programmes in the Greater Vancouver area.   This
provides the Division with a very close liaison with these services and has proved
to be a very satisfactory arrangement for all concerned.   An institute was sponsored
by the Division for training volunteers working with seniors in community centres,
churches, etc.  The first session was held on November 6 and the second on November 13.   A total of 133 persons registered for the institute.
In respect of financial assistance, perhaps the most significant developments
during the current fiscal year were the phasing-out of the old-age assistance programme as from January 1, 1970 and the decentralization of administration for the
supplementary Social Allowance programme to the field as from the same date. The
Division did, however, continue to administer the Blind Persons' Allowances Act and
the Disabled Persons' Allowances Act, and to assume responsibility for determining
policy in respect of supplementary Social Allowances. The Division also continues
to issue and mail all supplementary Social Allowance cheques in accordance with
information received from the district offices.
As regards supplementary Social Allowances, the budget limit was increased
January 1, 1970 from $139.20 to $141.41 for a single person and from $248.40 to
$252.82 for married couples to coincide with the 2-per-cent increase in old-age
security and guaranteed-income supplement.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE, 1969/70        Q 31
The Director of the Division on Aging is also
Chairman of the Old-age
Assistance Board, the Blind
Persons' Allowances Board,
and the Disabled Persons'
Allowances Board. Mr. J.
A. Sadler and Mr. H. E.
Blanchard are the other
members of the three
Boards aforementioned.
In concluding this report, the Division wishes to
express its sincere appreciation for the loyal and efficient work of the office and
field staffs throughout the
year and for the continued co-operation of other departments of government and
many outside agencies.
A senior citizen chats with the Director of the
Division on Aging.
 Q 32
SOCIAL WELFARE
brannan lake school for boys reports...
J. NOBLE, Director
I like to think of the past year as the year of
the harvest. Several years of cultivation and
planting came to fruition in a manner that was
almost overwhelming. Right at the start came
the repeal of the Training-schools Act and the
amendment to the Protection of Children Act.
These were logical next steps in the historical
process of disentangling the treatment, and
training of children in need of care from the
necessary legal processes of apprehension,
assessment of guilt, and awarding of custody.
Essential to the functioning of any programme
is some control over the numbers admitted to the programme, and this was the greatest advantage conferred on Brannan Lake School by the change in legislation. This
does not mean that we are protecting our programme by refusing to accept the more
difficult children or those with whom we feel we are unlikely to succeed. After all,
we believe in programme for boys, not boys for programme. However, we have
been able to maintain our numbers at capacity with a much more reasonable length
of stay and an even flow in and out. We admitted 314 boys, compared with 638 in
the previous year. Much concern has been expressed over the fact that the school
now has a waiting-list, but this simply brings into focus the need now for reception
and holding facilities at the local or regional level.
After negotiations with the Department
of Education and the local School Board, arrangements were made in June of 1969 to have
our academic programme taken over by the
staff of the school district. This meant that the
School Board appointed a principal and teachers to operate within our programme. This
service is paid for completely by our Department, so that there is no cost to the local
taxpayer, but it has meant a considerable
upgrading of our academic programme with a
corresponding increase in motivation among
the boys. With an average of 15 to a class and
individual programming, boys are much more
ready to attempt success in academic work.
We are at present experimenting with video
equipment on loan from the school district, and we find that seeing one's self on
television is a very sobering form of reality therapy for both boys and staff.
I would like to express gratitude to our Personnel Officer and to the staff of the
Civil Service Commission for their excellent co-operation in the reclassification of
the child-care staff, which took place in 1969. This has been a major change which
will possibly have more far-reaching consequences than any of the others. It has
meant an upgrading of expectations, salary, and prospects of advancement for those
staff members who are most in contact with the boys and who, therefore, have most
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 33
to do with effecting changes in the behavioural patterns. Although it meant substantial improvement in salary and promotional prospects, such a major change
inevitably meant a period of anxiety for the staff involved. I am grateful to the staff
for their patience and forbearance during the time it took to resolve all the details.
In June 1969 the Minister at that
time, the Hon. Dan Campbell, invited
the Mayor and citizens of Nanaimo,
as well as representatives of Government, interested agencies, and the
news media, to an open house at the
school.    Rain turned a planned out-
idoor programme into an indoor one,
■ / | ___._*___!     HI     but did nothing to dampen the snirit.
Visitors were shown around the school
by bovs, who greatlv enioyed the role
of hosts. The major event was the
opening of a new unit for 15 bovs,
built to an entirelv new design. It
incornorates 15 single rooms around
an open living-dining area, and the
unit has all its own facilities, such as
classroom, hobby-workshop, group-
counselling room, and caseworker's
office. It has its own surrounding
area which the bovs are develoning as
a park. At the time of writing I can
look back over a year's operation and
sav that Camnbell House has more
than justified the money, time, and effort invested in it. The opportunity for group
participation, combined with the possibility of withdrawing to one's own room, has
created a kind of hothouse for behavioural change. Many visitors have suggested
that it is a prototype which could be adapted for use at the community or regional
level.   A second unit along similar lines is nearing completion.
I had long advocated that the school should be used as a practical training-
ground for staff in related fields. There had always been one-day visits and tours,
but in 1969 we saw a new development. Two young women, teachers taking training
in the special education course at the University of British Columbia, spent two
weeks living in the school for their practicum. The usual teacher's practicum is
confined to the classroom, but in this case it involved all aspects of the residential
programme. They appeared to enjoy their experience and learned a great deal from
it, and they certainly contributed much stimulation to the staff and boys here. The
three young men operating the Attendance Centre programme in Victoria came one
at a time to spend a week living and learning in the school. Since we have a partly
shared clientele, this was of mutual benefit. Mrs. Alton, a social worker with our
Department at Quesnel, decided that she would like to try a "live 'n learn" experience
at Brannan Lake. She spent a week living in our Sick Bay and observing all parts
of the programme. The real benefit to the programme showed up some time later
when we admitted a boy from Quesnel. The boy was obviously well-prepared with
clear expectations and he told us with some pride that "his worker" had lived at
Brannan Lake, so he knew all about it.
Opening Campbell House, June 1969.
 Q 34
SOCIAL WELFARE
Although welcome, the changes did
create stresses for our programme. For
example, moving from a three-month
average stay to a six-month average
stay had to be done gradually. During the first six months our total numbers
were greatly reduced as we continued to
discharge those boys who had been led to
expect a three months' stay while at the
same time keeping our intake at a level
commensurate with a six-month stay.
Thus, for a while, we had boys in the
school with differing expectations as to the
length of stay. In addition, many boys
came to us confused about their position
under the new arrangements. Such stresses usually lead to an increase in the
number of runaways, and a total of 155 boys were involved in runaways during the
year. This means that 70 per cent of the boys did not run away and the majority of
those who did have since settled down and are doing well or have already earned
their discharge. We are forever concerned about the runaways and the effect on the
local community, but for many of the boys who come to us, running away has been
a very large factor in their previous history and it is not possible to change this overnight. Programmes such as ours are often under considerable pressure from the
conflicting demands of the larger community.
In looking over our admissions and readmissions, it appears that the workers
in the field, initially uncertain about their new role in referring boys to our programme, relied heavily on prior admission as a criterion for referral. Commendably,
every effort was made to retain in the community those boys who had not had prior
admission. Over the year there has been a gradual reduction in the proportion of
readmissions.
The average age of admission was 15. Of
314 boys, 120 had been living with both parents, 75 had been living with only one natural
parent, 32 had lived with relatives, friends, or
on their own, and 87 came to us from other
child-care resources. Twelve per cent of admissions were boys of Indian status. This is a
drop from the previous year's 18 per cent.
Over 50 per cent of the boys are from families
where they are the middle child.
Finally, and this is not a statistic, low self-
esteem shows itself in many forms, but it is the
one factor which is shared by all the boys who
come into our care. Surely much more can be
done to improve the self-images of our failing
children.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 35
willingdon school for girls reports...
MISS W. M. URQUHART, Director
This has been a year of reassessment and
appraisal of philosophy and policies for training-schools across Canada.
In British Columbia, our training-school
legislation was withdrawn April 2, 1969 and
Willingdon School became, under an amendment to the Protection of Children Act, "a
child-care resource," embraced by the statement "any other facility established for the
care, treatment, training, and rehabilitation of
children." The big gain in this change is that
children no longer must be labelled as juvenile
delinquents to receive treatment in a training-school. We still receive the same group
of children—those who will not or cannot settle in their own home or any other
community resource. Here at Willingdon in a larger group-living setting (than a
group home), with an enriched and active programme and a good balance between
compulsory and voluntary activities, most of these girls are able to relax, sort out
their mixed-up thoughts, find the real self, and begin to take responsibility for their
actions and develop a better appreciation and respect for the world around them.
A hundred and fifty-three were admitted. This figure includes 30 repeaters, and
several in this group are counted twice as they were in and out at least twice during
the year, being tried in other resources and returned to Willingdon.
We have been fortunate to have almost no turnover of staff. Mrs. Anne Porter,
senior supervisor for 12 years, was forced to retire due to ill health and was replaced
by Mrs. R. Macpherson, who has been on staff 14 years. Mrs. E. Fisher, Chief
Recreation Director, left after nine years to enter university, and we welcomed Mrs.
Joy Armstrong, who is young and full of energy and good ideas. Every effort has
been made to continue an in-service training programme for our child-care staff, but
it has been difficult to keep this up without the hoped-for increase in our administrative staff. Child-care staff have been encouraged to avail themselves of any
courses or institutes provided in the community which would improve their knowledge and skills. Both social workers and teachers also have attended one- and two-
day seminars, including one by Dr. William Glasser.
The Civil Service Commission, recognizing the need for qualified staff, has
raised the educational qualifications for all our child-care staff, and they have been
regraded to a new classification of Group Leaders 1, 4, and 5. Our staff stability in
all areas, including social workers, medical and teaching personnel, has made it
possible to develop a strong teamwork relationship and to provide a secure group-
living milieu experience for the girls, which has nothing to do with locks and keys.
Running away, unmanageability in their own homes, impossible in the school
classroom are the general reasons for placement. This year, a high percentage of
the girls have at least experimented with hallucinatory drugs or glue-sniffing, and we
have had the problem of treating some for recurring periods of deep depression
hitherto unrecognized as a problem in teen-agers. When this occurs it is necessary
to have a staff member with them constantly during the spell, because they quietly
want to do away with themselves and try it if left alone.   Others suffer with periodic
 Q 36
SOCIAL WELFARE
spells of seeing flashing lights, which is frightening to them. Generally, these girls
are ready for help by the time they come to Willingdon and want to be removed
from the community, and so make little or no attempt to run away. A quarter of
our admissions had no runaways and another quarter only one, no doubt as a status
symbol.   Slightly over a quarter had three or more and the balance only two.
The need to establish a short-term intensive-care unit with suitably trained
psychiatric nursing staff should be considered immediately for the care of children
suffering from drug abuse. This care is required for not less than 48 hours, and
much longer in some cases.
It is stated that 25 per cent of
the normal school population have
learning disabilities—one could then
suppose that at least 50 per cent of
the girls at Willingdon have a learning disability in some area. We are
fortunate to have academic teachers
with experience and patience to locate the causes and give individual
help to these girls. These children,
because of their past school records,
label themselves as "stupid" and
have a very low feeling of self-worth.
To suddenly discover they can understand mathematics and get pleasure from doing
it, or that they can enjoy reading a whole book when they never looked beyond a
comic book before, greatly increases their self-confidence. The school programme is
planned to give every girl a chance to develop her own potential through improving
her learning skills, learning to create, succeeding in a variety of activities, developing
controls and self-discipline, and in helping her to form good relationships with her
peers and adults. There are many incentives to help her along the way, and while
expectations are high they are seldom beyond the reach of each girl.
Students from the Faculties of Education at Simon Fraser and University of
British Columbia spent time observing and doing some individual teaching in our
classrooms. In the near future we plan to have student teachers specializing in
remedial work from both universities doing their practice-teaching with us. (This
programme is now in operation.) Our girls thrive on this individual attention and
discover real pleasure and satisfaction in their school work. Unfortunately, teachers
in the local schools who have suffered with them in the past are slow to accept the
greatly improved reports from Willingdon. A student from the Vancouver City
College in the therapeutic recreation course has spent two days a week all year with
our Recreation Director.
Our four social workers have had a busy year counselling girls and working as
members of the team with child-care staff and educators. There has been much
work to be done in building up the confidence of agency social workers in the value
of our programme and the need for a close working together of agency and school
to support the families and the girls through a difficult period.
We did not have a group of students from the School of Social Work doing their
practicum at Willingdon this year. However, we have had an interesting number of
student observers from the Faculties of Education, Nursing, and Psychology from
both universities.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 37
We are pleased to report an increased   spontaneous   participation
M|"^B       -fWr I—-fm/f-T     on the Part of the 8irIs in producing
,____ ______^% *      f   I amateur programmes by their own
M *   *   Il       efforts.   We sent 20 entries in Art
____Sh_____P**/'^   ^_k      ___!___ *H     and Writing to the 1969 Congress of
Corrections Competition and, while
no prizes were won, the girls took
pride in seeing their work hung in
the Vancouver Art Gallery.
Volunteer groups have provided
a variety of musical programmes and
we appreciate their interest.    Our
most  popular  volunteers   are  Mr.
Airth and his mixed group of young
people from the Pentecostal churches
who come every Wednesday evening for team games and a social
time.
We    have    had    many    visitors
through the year and were specially
k.      H     'XPHC.   ~Z____t_, *       ___|       HI     Pleased to welcome the superinten-
mk      J*1^^Jm      dents     of     other     training-schools
T_p\ ; H     across Canada who came as a group
JJPV    ^yt l -_,___, iMk during the Congress.   The most in
teresting visitor for the girls was
Chief Dan George, noted actor and
Chief of the local Burrard Indian
Reserve, who inspired them all with his talk about life and with his poems and songs.
Looking back over the year, there have been administrative frustrations, but
these are far overshadowed by the general happy atmosphere of the school and the
return to normal happy lives of a high percentage of our population and an increased
interest and acceptance of the school by the community.
Our motto: TODAY IS THE FIRST DAY OF THE REST OF YOUR LIFE.
 Q 38
SOCIAL WELFARE
provincial home reports..
G. P. WILLIE, Superintendent
__
SPB*
The Provincial Home for aged and
infirm men in Kamloops continues to be
used to capacity. There is a waiting-list
for many who require ground-floor space
and many inquiries are received from men
who require chronic bed care.
The sick ward, which has 16 beds,
augmented by Ward 11, which has 10
beds, are occupied continuously. The patients receive good care by nurses and orderlies, and when a patient becomes too ill
to manage in the Home he is admitted to
the City Hospital by the attending doctor.
For a few weeks during the summer, three
student doctors worked at the Home under
direction, doing full medical histories on
exceptional cases.
During the year, 132 new residents
were admitted, 91 left the Home to care
for themselves, and 33 expired, leaving a
total of 152 at the end of the year.
The salaries and expenses of the
Home have risen during the year, but with
the increase in inmate-days the per capita
cost has dropped 2 cents.
On January 13, 1970, Mr. Charles Bruce Van Alstine, aged 85, passed away
after living here continuously since October 19, 1949, 20 years and 3 months. He
was born in Willand County, Ont., on August 11, 1884, from parents also born in
Ontario.     He  followed  railroad   construction  and
mm arrived in the Bulkley Valley, British Columbia, in
1932, and settled in Smithers from where he came to
the Home.   He is missed by all.
Improvements to the Home consisted of a new kitchen floor, new light-switches and outlets in the residents' rooms, remodelling and decorating the scullery,
and tracking with draw curtains for the sick ward.
Six more lanterns were purchased for use during
power failures. A humidifier, tracheotomy attachment and mobile stand, and three suitable wheelchairs were purchased for the sick ward. A dozen
pictures were received to help brighten the rooms,
and a large world globe was purchased for the reading-room.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 39
The Home now has a Tucker window-
washer and fittings. This eliminates the
ladders and makes window-washing safer
and faster.
Our minah bird, "Bill," draws a lot of
attention as he "talks" and makes amusing
remarks.
Matters of real concern to senior citizens are professionally attended to with
a view to self-help and involvement, thus
creating an element of security, the feeling
of independence, and a "feeling of belonging."
I wish to thank the staff and others who have helped during the year by visits,
entertainment, church services, and donations to help brighten the lives of these
senior citizens in retirement who reside in the Provincial Home.
 Q 40
SOCIAL WELFARE
new denver youth centre reports...
W. J. PARKER, Director
When the fiscal year was only three days old, the
Director, Mr. J. A. Scott, left the youth centre to take
up an appointment in Ontario. After a period as
Acting Director, my appointment as Director was
confirmed at the end of May.
During the year, nine boys were discharged, four
returned to their own homes, one to his former foster
home, two to new foster homes. One boy was transferred to an intensive-treatment unit and one boy was
transferred to Brannan Lake School.
A period of assessment was set up during the last
two weeks of August when 13 boys from around the
Province came in for screening. Dr. Allan Cash-
more and Miss J. V. Brown, Special Placements Consultant with our Department, joined us as part of the
screening committee. Nine boys from this group were selected to come into residence. One other boy was admitted through the Nelson District office on an
emergency basis, as none of the foster homes that had been tried could contain him.
In July and August, 24 of our boys attended a coeducational camp run by
Youth Resources Society. Five boys spent part of the summer with the Army
Cadet Camp in Vernon, three boys found employment for the summer months.
At the beginning of the academic year nine of our boys were enrolled in the
local secondary school, seven of these had spent one or more years in our own
classrooms receiving remedial schooling. Even with classes as small as 12 boys we
find that with boys who are emotionally disturbed and with such wide and varied
gaps in their learning, the classes have to be planned to enable a teacher at certain
times, to have only one or two boys at a time in order to be truly effective.
The use of the outdoors is the backbone of our
programme. Hiking, camping, and boating are activities we have used in a progressive fashion. During
the winter months these character-building pursuits
were tackled under spartan conditions. With the
assistance of a local big-game guide and the local
conservation officer, some of the older boys took part
in a survival course in mid-winter.
Four of our older boys formed a "rock group" and
entered themselves in the Rock and Roll section of
the Nelson Music Festival and received a most complimentary adjudication for their performance.
Throughout the winter we had specialists coming
in once a week to teach ceramics and boat-building.   Our own staff, with interest in
these two areas, were able to work alongside the specialists and have greatly increased their skills and ability in conducting craft sessions on their own.
A total of 14 boys from the youth centre were enrolled in the New Denver
Army Cadet Corps. The corps has a total strength of 30 boys and, after the annual
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 41
inspection, was rated sixth out of a total of 40 corps in the Province. Two members
of our child-care staff and one of our teachers are officers in the cadet corps.
A programme of staff development was launched during the winter. Each
month we have drawn on specialists within our own Department to conduct seminars,
on two occasions they were three-day sessions, other months it was a whole day of
training. Already the child-care staff is showing considerable benefit from their
training programme.
In the fall, our craftroom facilities were made available one evening per week
to make possible a class of miscellaneous crafts as part of the continuing education
programme in the community. Also,
throughout the winter, our gymnasium
was used one morning each week for a
pre-school programme organized by
mothers of children aged 3 to 5 years.
Both these programmes were most popular, and there is a demand for a repeat
in the coming year. It is our firm belief
that the New Denver Youth Centre cannot function in vacuum, and it is with
this in mind we have tried to be a part
of the community in any and every way
possible.
 Q 42
SOCIAL WELFARE
community care facilities
licensing division reports.
C. W. GORBY, Chief Inspector
On April 2, 1969 the Community Care Facilities
Licensing Act became law and replaced the older
Welfare Institutions Licensing Act. The new Act, in
addition to a change of name, embodied many new
features which quickly assisted in promoting the more
effective maintenance of minimum standards for
licensing purposes.
An interim permit was now made possible which
set a period of probation for an operator to prove
whether his programme should be licensed.
Other changes included arbitration proceedings,
greater protection of the estate of a guest in a community care facility, an emphasis on personal qualifications of an operator, and broader powers of enforcement of the Act and the regulations by the
Community Care Facilities Licensing Board.
The old regulations under the former Welfare Institutions Licensing Act continue to remain in effect pending the drafting of new regulations. Because the
responsibility of the Division has broadened to cover new programmes in day care,
and due to the trend toward large highrise facilities, the drafting of new regulations
has proven to be a difficult task.
In day care the groundwork has been laid for
minimum standards of operation, and many
community groups have been involved. The
work has progressed favourably, but at the end
of 1969 still required further community discussion.
Regulations effecting facilities for elderly
persons continue to be complicated by difficulties in defining a new area of need described by
many professional doctors, social workers,
operators, and private people as "intermediate
care."
Trends in 1969 continue to see a further emergence of this special-care area
for the aged. Then, too, there was a 16-per-cent increase in the numbers of old
people cared for in homes for aged persons. The total number of unemployed adults
served in hostels increased some 35 per cent and adult disabled-persons placement
capacity increased by 25 per cent. Summer camps, too, showed an increase in
people served of almost 700 persons over 1968.
Numbers of licensed facilities for children increased in almost every area of
care. The number cared for in institutions almost doubled. Children cared for in
private boarding-homes almost doubled.   Family day care showed an increase of
lf||B|
"^rtf^Tl
MP^          _-     *^i     '^P**;^^™^'
■ 3_*"                           *^»                                             .Of*
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE, 1969/70        Q 43
25 per cent. Group day-care facilities increased by
well over one-third and children cared for increased from
1,854 to 2,700. Kindergartens, however, showed a
drop in capacity of 10 per cent and a similar drop in
children served. This was due no doubt to many preschool facilities changing to day care. Maternity homes,
too, increased in number cared for from 383 to 422.
As forecast in the 1968 report, the work of the
Division has indeed increased in all areas except in the
heavy building programme providing large highrise
facilities for the elderly. This building programme was
slowed by the downward economic trend in the fall and
close of 1969.
In conclusion it would appear important that the work of the Division should
continue to establish regulations and standards in community care facilities which
will meet the needs of the citizens of British Columbia.
 Q 44
SOCIAL WELFARE
emergency welfare reports
T. W. L. BUTTERS, Supervisor
There are two reasons for the existence of Emergency Welfare Services. The
first of these is the continuing necessity to plan for war emergency situations with the
accompanying problems which could be created by mass displacements of people
compounded by a possible breakdown in public services of all kinds. To this end,
efforts continue to be made to encourage local areas to create contingency plans
which would maximize the use of community resources in a national survival situation. The principles as guidelines toward this are
(1) decentralization of authority and responsibility to the lowest possible
level;
(2) creation of local organizations capable of operating entirely on their own
for limited periods;
(3) the maintenance of existing channels of communications and administration as close as possible to their existing forms.
The second function of Emergency Welfare Services is to provide assistance
to the victims of natural disasters. The Policy and Procedures Manual contains a
chapter outlining some procedures to be followed by field staff in these situations.
Departmental involvement in local disaster situations continues to increase in
frequency as the population of this Province grows. The rapid development of the
rural areas has resulted in increasing numbers of people becoming exposed to such
natural phenomena as flooding, ice jams, earthquakes, windstorms, or fire. The
Department operates in these situations in a supportive role, providing lodging,
feeding, clothing, and general welfare services to both the victims of the disaster
and those working to overcome its effects.
In early 1970 the Service embarked on a five-year programme which will lead
to the creation of a viable emergency service, combining trained staff with volunteer
agencies in the principle communities of the Province. Specialist's and seminar
courses on disaster continued to be staged at Provincial Civil Defence headquarters
through the year.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE, 1969/70        Q 45
PART III—REGIONAL ADMINISTRATION
the director of operations reports...
R. J. BURNHAM
In looking back on this year's operations and in
reading the reports from the various regions, it is
evident we have many diversified community responsibilities and involvements.
While the administration of the Social Assistance
Act continues to account for the major portion of our
public expenditures, demands placed on staff by child
welfare and other legislation, coupled with community expectations, results in our staff acting as
participants, co-ordinators, managers, and consultants in a host of local social-improvement endeavours.
It is evident, too, that each community sets its
own priorities, so that while one area may develop an
advanced and sophisticated agency for the retarded child, another has an equally
effective housing development for senior citizens.
The self-determination of community priorities and concerns means that local
human-betterment programmes are approached with vigour, imagination, and tenacity—a combination of human traits that's hard to beat. When one reads of the
many and varied developments of this past year, it becomes evident how important
a locally oriented public conscience is, and how much can be accomplished.
 Q 46
SOCIAL WELFARE
region 1 reports
J. A. MOLLBERG, Regional Director
Last year the annual report could
be called a newcomer's look at welfare services in Region 1. Much of
what was said at that time still applies. Unemployment, housing, and
inflation are still problems that must
be reckoned with. The weight of
these problems land particularly on
the poor, not only those on Social
Allowance and fixed income, but the
working population who are on a
marginal wage. Without solving unemployment, housing, or inflation, it
necessarily follows that our Social Allowance costs will continue to rise at
an alarming rate, family problems and
break-up will increase, and a greater
percentage of the population will be
unable to solve all the problems facing them in the coming year or years.
Without solving unemployment, housing, and inflation, the Department will require
more money for financial assistance and child welfare services, an increase in staff
in order to help people to function under difficult circumstances, and an increase in
rehabilitation services and resources for both adults and children.
There are and have been some very interesting and worth-while developments
during the year. A local person was hired as a case aide in Alert Bay in order to
provide the people of that community immediate
access to services of our Department. This has proved
very worth while. Cedar Lodge, a home for children
with educational and social difficulties, was opened
in October 1969. This is a new approach to providing for these children and I am sure will prove
most successful. It is hoped that the home will be a
joint venture between the community, the local
School Board, mental health service, and our Department, and as such could set a pattern for future development of resources for children. A hostel for
transients was started in Port Alberni which has met
a real need in this community. Bevan Lodge, a home
for adult retardates, was opened in Courtenay. It
was developed through the co-operation of the local
community, Health Branch, and our Department. It
has provided a very special resource, not only for
people from Courtenay but for the whole Province.
One project was completed and finalized during the year.   This was called
Project 66, which operated out of the Victoria District office since 1966.   Many new
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE, 1969/70        Q 47
ideas, concepts, and administrative procedures were tested under the project, and
much insight and valuable information gained. The Nanaimo Family Life Association was formed, and among its accomplishments to
date was sponsoring the first Family Life Association
Conference in Canada, which proved extremely successful.
I believe the most significant new programme developed by the Department in many years has started
this year. This is the Opportunities Allowance for
Social Allowance recipients. This has enabled many
clients to re-enter community activities and thus gain
a feeling of usefulness, self-confidence, and belonging. They have also been a real service to the organizations they have served, and I hope to see this programme grow in the coming years.
I would like to thank the many people in the
community for their help and co-operation during the
past year. I would also like to thank the staff for a
job well done.
 Q 48
SOCIAL WELFARE
region 2 reports..
WALTER J. CAMOZZI, Regional Director
The emphasis this year has been, of
course, on rehabilitation. The Opportunities Allowance has been used
widely, especially in Vancouver, where
over 200 people are on it, and there
has been a surge in upgrading and
retraining, with good results.
Labour unrest has inhibited job
placement, but even in such times individual initiative can come through,
but the odds are still poor as the cost
of living continues to rise, and housing particularly, at all levels, is simply
too expensive. Entrepreneurs, much
less private individuals, cannot afford
the 10V_ -per-cent-plus mortgage costs.
Large numbers of people continue
to come to the region, and tend to
remain in larger proportions than before. Many of these people are young.
Many are very unhappy in their frustrations and collect in groups which are potentially destructive, as there is less for them to do. A welfare department cannot solve
general sociological malaise. These groups become better organized and more vocal,
and tend to harass local offices over what they consider priorities. This does reduce
the productivity of offices and increases staff tensions. The Department does continue, however, to underwrite services to transients, men and women, in hosteling,
feeding, and counselling, in co-operation with established and ad hoc agencies. This
is particularly evident in Vancouver, where, at the same time, attempts are being
made to reorganize that city's welfare department.
The North Vancouver office moved into new quarters, and work has increased
with better accommodation, and in April a Family Court was set up and, under the
Deserted Wives' and Children's Act and Children of Unmarried Parents' Act,
$60,000 was collected on behalf of the
women and children involved.
Planning is still under way to split
the New Westminster office into three—
two in Delta Municipality, and one to
cover the Port Coquitlam and Port
Moody areas, which will certainly benefit. Efficiency will rise by cutting out a
lot of travelling time to these districts.
Delta now has a homemaker service,
sparked by the example and work of
New Westminster and the Red Cross.
Variety Farms has expanded their operations to take in more retarded youths.
 ■ ■ -■.■v';'-*v7i;''.
REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 49
More communities have co-operated in serving the retarded, in co-operation with
the Association for Retarded Children and the Mental Health Services.
In West Vancouver, a school drop-out committee was organized by the United
Community Services, Family Service Agency, Probation Service, School Board, and
Manpower to see if existing services were fully utilized and to see if others could be
developed in a preventive way to avoid drop-out. Here also, the Rotary Club will
soon be opening a highrise for senior citizens.
The Vancouver District office has benefited by having a resident social worker
in Squamish, and we would like to recruit to keep one there permanently, since we
now have an office to accommodate two workers. The second worker has been on a
project basis and has proven the need for two permanent workers there. This area
is developing, particularly since the new road went in.
Interest still maintains in old people and children. Burnaby recently distributed plaques signed by the Mayor and the Honourable Minister to 12 foster parents,
honouring them for having fostered children for over 10 years.
All in all, we have more than held our own, in spite
of economic and other forces beyond our individual
control. But there has been a growing feeling of mutual sharing of responsibility by all agencies against the
storms of the times. All of us would like a "normal"
period so that we could catch our breath, but normal,
we will have to realize, will be characterized by constant change, and to be viable, our meeting of it has to
be constantly reassessed in terms of promptness and
appropriateness. Public welfare is still the greatest
challenge, and we should be glad we are in it, particularly because of, and not despite, our problems. We do
make gains which we so seldom take into account in
our day-to-day work, and for which we never get
credit, much less publicity.
Thanks to you all, in your modesty and your devotion.
 Q 50
SOCIAL WELFARE
region 3 reports
G. A. REED, Regional Director
Like previous reports, this report
will show the concern and capability
of communities to provide resources
not only for the disadvantaged but for
those who need some special service.
It will also record the concern and
dedication of all staff, municipal and
Provincial, in not only serving those
in need, but in improving our delivery
of service. While previous reports
have emphasized change and new developments and resources, the theme
of this report will be the consolidation
of activity from previous years.
The region has continued the economic growth and development of
previous years with the establishment
of many new secondary industries
throughout the region. Resource activity has been high, with considerable
mining exploration and development, particularly from Peachland through Merritt
to Ashcroft, and the construction of the Mica Dam. With this economic activity,
many single people and families have migrated to the region, finding employment in
the new industries, but also many who speculated on finding employment and who
left jobs elsewhere were disappointed. Offices report that this emigration has occurred from all across the country. The economic activity has increased the housing
shortage, and it is increasingly difficult for those on low incomes and social assistance
to find suitable housing for their families at a price they can afford.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 51
A district office was opened in Cache Creek and will be responsible for the
Lillooet and Merritt areas. It will also mean more available service to the fast-
growing area of Ashcroft-Cache Creek. The Vernon District office took over the
operation of the Vernon City Social Service Department in July of 1969 and moved
into excellent new and spacious quarters in the Vernon Courthouse.
The total case load has increased slightly over the previous year. This increase
occurred in the demanding areas of service such as family counselling, social assistance, and child welfare, and thereby offset a large decrease in the old-age assistance
category. The rate of monthly turnover of
cases, like the previous year, amounted to
approximately 16 per cent of the total
case load. New applications for service
amounted to approximately 10 per cent of
the total case load, which in part reflects
the degree of transiency of both adults and
minors that is part of the current scene.
In addition to existing hostels for transient single men in Kamloops and Vernon,
a hostel, Yorkshire Lodge, opened in Revelstoke. This is of great benefit to our
office as much staff time is used with transients coming to Revelstoke seeking work on the Mica project or passing through,
east or west. In the summer months considerable time is consumed with service
to transient youth. Mobility of youth is an increasing phenomenon of the day, and
each year younger youth are hitting the highways and byways. Of great concern is
the frequent incidence of the 14-year-old who hitch-hikes hundreds of miles away
from home and then comes or is brought to a welfare office, where arrangements
are made to get him or her back home. Often in these circumstances the youth is
exhausted and hungry, and when contacted, the parents were not aware of their
child's whereabouts or condition. It is fortunate that some of these situations do
not have more tragic results, and while this transiency increases demands on staff
time, it is a problem society must come to grips with.
Other programmes and services have developed to
assist and benefit those receiving financial assistance.
The "Idea Exchange Class" has continued, with
beneficial results for those attending. In Kelowna,
"ASH" (Association for Self-Help) was organized
I under the guidance of the Central Okanagan Planning
^-'«______i Council.    Possibly the most notable contribution of
k__P_r^S_f-*"T____l tn's organization has been the communication it has
_____ jfH established between and for people receiving financial
assistance. From this they have not only established
a sense of togetherness, but have assisted each other with their problems. To quote
from their annual report, "we are a responsible group trying to find ways to help
ourselves." A new homemaker service has been established in Salmon Arm, and
this provides not only a service for our office but also for the community at large and
particularly for low-income groups through our subsidy programme. This joins the
established services in Merritt, Kamloops, Penticton, and Kelowna. This Department contributes toward the administrative costs of these community-based organizations.  This programme can be of great value in a family-crisis situation in keeping
 Q 52
SOCIAL WELFARE
children in their own home, and we have used homemakers to assist in a training
programme of homemaking and child care, as is illustrated in the picture.
Several new developments took place
in our child welfare programme, and many
of the previous ones were continued and
improved. In Penticton, as part of the
belief that a community ought to involve
itself in the development of its human as
well as physical resources, the Human Resources Society opened their Reception
and Planning Centre for Children. In this,
as with other developments, our staff have
worked closely with the sponsoring group.
A group-living home was established in
Kelowna, and the development of joint-
use resources of receiving-remand homes
are well under way in Golden, Revelstoke,
Salmon Arm, and Merritt. In August
1969, the Human Resources Society operated a one-month residential camp project
which took thirty 9- to 15-year-old troubled boys from the Okanagan Valley.
Youngsters were referred from many
agencies and admitted through our child
welfare programme. Most of the youngsters returned to their homes afterward
and have not got into serious trouble since,
which seemed indicated before this experience.   In Penticton a staff member took a
small group of disadvantaged youngsters on a month camping trip throughout British
Columbia, and this experience was very meaningful for those involved. In Vernon
there was renewed interest and discussion on reopening a day-care centre, and in
Salmon Arm a community-sponsored day-care centre was operating in the fall of
1969, as shown in the picture.
In other areas of our child welfare programme there has been continued good
response from all communities in the supply of adoption and foster homes. However, it continues to be difficult to have a sufficient supply of foster homes for teenagers. Most centres have actively operating Foster Parents Associations and the
Region Council has met regularly. The interest, concern, and dedication of those
who care for the children of other parents are much appreciated.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,   1969/70 Q 53
In the area of community development, activity has continued at a high level.
The Social Planning Council, Kelowna, has continued its effective operation, and a
similar organization has started in Vernon. In Kamloops, a Human Resources
Council has started, and the Family Life Association has continued its concern with
family living and the co-ordination of counselling services for families.
A pilot project, under the auspices of the Voluntary Association for Health and
Welfare, called "Penticton Community Profile," was commenced with a special
grant from this Department. The project provides for an in-depth study by the community of its human resources and programmes and is designed to fully involve the
citizens and to translate their ideas into constructive community action. It involves
an every household interview, and our staff have participated in the planning and
implementation phases of the project study.
Assisted by a grant from the Elderly Citizens'
Housing Aid Act, Moberly Park Manor, a residence
for senior citizens, opened in March 1970, in Revelstoke. During the year our offices have also worked
closely with The Tranquille School and Dellview
Hospital in Vernon to provide boarding-home care
for those who no longer require institutional care,
and we pay the boarding-home care costs.
Toward the end of the year we commenced discussions with the Social Service Department, City of
Kamloops, to establish a separate office serving the
greater Kamloops area to provide financial assistance
for the employable person. Part of the plan was to
place special emphasis and focus on the primary need
of employment, and then consider what financial aid
would be required pending employment. In this we
were in close touch with Canada Manpower and
the Provincial Alliance of Businessmen, and during the year we have enjoyed cooperative relationships with these organizations.
Many of the developments recorded here represent many hours by staff in participation with community groups in working toward a more effective programme
and a better community environment. This list could be added to, as it is only some
of the community activities we are involved in. We commend and thank the communities for their leadership, interest, and participation, and look forward with them
to further development. Staff, both municipal and Provincial, are likewise commended for their energy, activity, and dedication to a more effective delivery of
service to those in need.
 Q 54
SOCIAL WELFARE
region 4 reports..
W. H. CROSSLEY, Regional Director
This year, as in most years, there
have been changes in the region of
both a positive and negative nature.
The following comments will highlight
the effects these changes have had on
our programme or the responses to
these changes that our Department,
the communities, or sometimes the
two working together, have made in
this region to meet the changes.
The economic trends in the region
have been mixed. The Central Koote-
nays, which includes Nelson, Castlegar, and the Creston area, have undergone no great economic advance. In
fact, as the year moved into winter
and spring, unemployment became an
increasing problem. This unemployment was of a nontransient nature,
involving local residents due to a decreased activity in the lumber and construction industries. Needless to say, this
resulted in increased work loads in the Nelson, Creston, New Denver, Trail, and
latterly in the Castlegar offices. In the East Kootenay the economy was dynamic
due to the pulp-mill in Skookumchuck going into operation, and the increased economic activity in the Fernie area due to the Kaiser Coal development.
It was of interest to learn that the population in Fernie toward the end of this
year had increased 30 per cent since the 1966 census. The Cranbrook population
has increased rapidly. The number of service industries or outlets in Cranbrook and
Fernie has multiplied considerably, so that employment for female job-seekers able
to work was available. However, this trend brought a flood of transient labour into
the area and increased the demand for other social services in both the Cranbrook
and Fernie offices. In the Trail area the economy remained much the same, since it
is largely based on the Cominco operation in Trail, which remained stable. On the
other hand, in the Grand Forks-Boundary country, served out of the Grand Forks
office, there was little employment available for unskilled labour which is in excess
of demand in the resident population in this area. With respect for demands for
service, they are increasing in intensity if not in numbers throughout the region, as
was mentioned in last year's report. There is a growing request noticeable in all
offices, but most heavily in the Trail-Cranbrook and Kimberley areas, for services to
teen-agers, both for family counselling within their homes and services to those that
the Court has ordered into our care. The staff report a great number of referrals
from concerned community members, other professionals, or clients themselves for
family-counselling services divorced from any receipt of financial services.
There are a large number of senior citizens in Region 4, resulting in some
encouraging developments to meet the needs of this group.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 55
On September 3 in Nelson, the Mayor
opened the Senior Citizens' Lounge,
which is conveniently located next to the
Civic Centre and is thus in the downtown area close to the library, bus, and
other services. The building was donated to the senior citizens by the city,
with one-third of the purchase funds of
$22,000 being provided by the Provincial Government. Furnishings were donated by various individuals or community groups. One of our clerical staff
members was active on the committee to
help the Senior Citizens Association in this effort.
In the Grand Forks area, on October 6, tenders were called for construction of
a boarding-home to be known as the Boundary Hostel, with accommodation for 30
senior citizens, financed under the Elderly Citizens' Housing Aid Act.  This has been
a long-existing need in the area.
In Trail, the extended-care wing of the hospital was opened on January 31.
While this is a hospital facility financed under British Columbia Hospital Insurance
Service, the provision is important to our Department, since when someone requires
this service we are often involved in trying to locate suitable accommodation for
them.  The provision of these beds will make this task easier for our Trail staff.
With respect to teen-agers, there are also some helpful developments being
jointly undertaken by our Department and community organizations. In Trail, the
Knights of Columbus set up an exploratory committee which has now spearheaded
the formation of a broader community committee to develop a resource for teenagers in that area within the next several years. Planning indicates a receiving-
remand home for teen-age boys or girls. In Kimberley, a group is in the process of
formation, working with us, to develop a similar resource for teen-age boys.
The rehabilitation aspect of our work continues as in past years. In September,
a third Basic Training and Skill Development course, held in Cranbrook, was completed. This was financed by Canada Manpower and the local School Board, with
planning in conjunction with our Department. A number of our clients attended the
course—56 students enrolled in the three courses, 53 completed the courses, of
whom 30 went on to further training at vocational schools and 21 went into employment. Many clients were also assisted in attending upgrading or vocational training
through the British Columbia Vocational School and Kootenay School of Art in
Nelson.
The Dr. Endicott Home at Creston, which is a
joint project of all the branches of the Kootenay Society for Handicapped Children (known elsewhere as
the Association for Retarded Children), continued
development of resources for the retarded. An Adult
Training Unit, functionally attractive, with a live-in
capacity for six adult males and six adult females, was
completed in March, with the opening date set at
April 1. Through the societies' contributions, together with a one-third grant from the Provincial
Government and additional financing through Central
Mortgage and Housing, the financing was accomplished.   The basement, designed
mipmmn
 Q 56
SOCIAL WELFARE
for additional training space, will be able to accommodate 40 adult trainees when it
is equipped.  They will be boarded out in the community.
It is obvious that the community activities mentioned above, as well as the
growing demand due to changes in the economy and changes in service requirements,
could not be met even in part without a constant effort to change our Departmental
facilities or our policies to try and cope with the changing situation. The many
changes in policy and procedure have posed a constant communication interpretation and service delivery task for the various staff levels. In retrospect, much has
been accomplished despite these problems.
The clerical aspects of our work are often overlooked and their importance under-rated because
the social work aspect is usually regarded as the
more romantic, more important, and is, of course,
the most visible to the public. However, it is a
great satisfaction to be able to say that this year
saw the completion of our goal of having installed
in each office in the region, with the aid of our
Office Administration and Public Information
Division, a much simpler, faster method of accounting, with special units installed to make this
possible. The picture represents one of our senior
clerks making use of this system, which is efficient
and is tied in with a revised method of file control
so that information is more available and necessary procedures or visits involving
Social Allowance grants became an automatic procedure. This improvement made
it possible for the clerical staff in some offices where it might have been impossible
to maintain the necessary production to meet increased demand.
Another step forward, involving efficient deployment of staff, took place on
March 15 when we opened an office in Castlegar to serve the Castlegar-Kinnaird-
Brilliant-Robson area formerly served out of Trail from an office which was reaching
an overcrowding point, making efficiency difficult. The move involved no staff additions. Staff formerly in the Trail office were transferred to Castlegar, with the former
Casework Supervisor in Trail undertaking full responsibility for the Castlegar and
Grand Forks offices. Thus, many hours of unnecessary staff travelling time to this
area were saved and proper interviewing facilities are available to the clients in the
area. It will now be possible for staff to become more involved in community affairs.
In the Nelson office an Assistant District Supervisor was added on September 1.
This will free the District Supervisor and make his time more available for staff
training and community involvement. The Assistant District Supervisor supervises
several workers in the Nelson office, has administrative duties there, and fully supervises the New Denver District office.
In our effort to improve the services rendered to children in foster homes,
liaison with the Foster Parents Associations in the region is of great importance.
There are two new associations being formed in Castlegar and Trail, making five
with the already existing Creston, Cranbrook, and Nelson Associations. In February,
a one-day meeting of the Foster Parents Associations in the Kootenays was held in
Creston, with delegates from the other areas. A concentrated programme of discussion and education, considered most beneficial, was held. Our Department assisted
in the expenses, the programme, and organization.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 57
The Nelson Child Care Society, with
the Receiving and Observation Home
their first project, completed, went on
this year to help the Nelson day-care
group reach their goal of having a daycare centre operate. As a result, the
centre opened January 19 in rented
quarters. This centre is an unqualified
success. In fact, it was obvious that, due
to the excellent staff, the day-care centre
IS was offering much more than day care as
:*fc" -_-__■?■    j mm     it is usually understood.   Children with
problems of maladjustment were observed and with proper handling were helped, as were their parents through conferences with the staff. The programme is imaginative with many "head start" aspects.
Financial help was made available through the Nelson Child Care Society, who will
continue to be interested. Equipment was donated, but most important the level of
service was made possible through the use of client volunteers under our incentive
programme.
The Pavilion, our Department's small nursing-home in New Denver, continued
to offer excellent care to patients due to the devotion to serve elderly people pleasantly shown by the matron and the staff.. It operated at full capacity all year. Continued improvements to the building and furnishings made it more pleasant for the
patients and more efficient for the staff.
A year's operation in a region cannot be recorded without realizing that there
are many needs unmet and that the staff are continually facing challenges. This year,
one of the most difficult of these has been the need to be constantly familiar with
rapidly changing policy designed to meet changing conditions. However, there will
always be a tension in today's society between programmes and unmet needs, constantly changing. This is almost a way of life. To decide programme priorities in a
case load for a worker, in an office, or a region, in terms of bringing the greatest good
to the greatest number, is an agonizing choice. There is no doubt that in our society
now this tension will be with us for a long time. All the staff have coped with
earnestness and courage. At the end of the year we can simply say we think we are
doing our best, but we are certain that the communities are more and more involved
with us as a Department in an effort to meet the needs as they arise.
 Q 58
SOCIAL WELFARE
region 5 reports
V. H. DALLAMORE, Regional Director
The boundaries for Region 5 remained unchanged as did the boundaries for the districts during this fiscal
year.
Staff remained relatively unchanged
in total numbers, but the duties to
which they were allocated showed
some change through the employment
of individuals on projects in Prince
George and Williams Lake Districts.
In Prince George, Mr. Morris
Beatty started a project on community
development on May 5, 1969. The
purpose of this project was to further
the development of community resources and to particularly promote
and assist the activities of local community groups interested in social
welfare activities in the area.
In Williams Lake, Miss Frieda Isaac
started a project directly related to development of foster homes and adoption homes
as of May 5. In the process, both workers promoted the activities and development
of Foster Parents Associations.
Developments coming out of these two particular projects served quite considerably to ease the extra pressures with which staff were faced as a result of the 1969
amendments to the Protection of Children Act. Nevertheless, the difficulties of finding suitable placements for problem children faced all offices.
As for case load, the total decreased by 195 cases or 3.5 per cent, as may be
seen from the following table:
Numerical and Percentage Comparisons of Case Load by Major Categories in
Region 5 as at March 31 for the Fiscal Years 1968/69 and 1969/70
Category
1968/69
1969/70
Number
Per Cent
Number
Per Cent
226
3,568
759
63
1,198
34
3.8
61.0
13.0
1.1
20.5
0.6
194
3,497
639
72
1,212
39
3.4
61.9
11.3
Disabled Persons'
Child Welfare
Allowance  -  	
1.3
21.4
Health and Institutional - -	
0.7
Totals._. _  	
5,848
100.0
5,653
100.0
The relative proportions of different categories of case load really changed very little,
but one significant feature which is not reflected in the statistical case-load reports
as above is the turnover of cases. Transiency showed a considerable increase, and
short-term grants to individuals and families were significantly greater.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70
Q 59
In Prince George, the dynamic Receiving Home Society completed its plans,
which resulted in the opening of a Group-living Home for Boys on October 20,
1969 and a Group-living Home for Girls on January 3, 1970. Numerous other
resources being helpful to our particular clientele were also promoted in the Prince
George area. For instance, the Prince George Day-care Centre opened in September 1969. The Little "K" Day-care Centre (sponsored by the Kiwanis) continued operation in the Cottonwood Island area. School District No. 57 employed
two part-time social workers, as did the Prince George and District Regional
Hospital. The Department of Indian Affairs and Northern Development hired a
social worker with whom a close liaison was developed with social worker staff in
working with "Indians. The National Parole Board opened an office in November.
A United Appeal was formed and organized a drive in November 1969 with a target
of $70,000, of which they raised $58,000.
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The Prince George and District Resource Planning Board continued to be
very active and supported the development of these resources as well as promoting a
revision of the Directory of Community Resources.
Interest in community planning was promoted in the Quesnel District, with
the result that on January 27, 1970 the District Resource Services Council was
formed.
In Vanderhoof District, the plans for developing a hostel for retarded children
under the auspices of the Vanderhoof and District Association for Retarded Children
were pushed forward in anticipation of opening this resource in the following
summer.
Fort St. James, which is a part of the administrative area covered by our
Vanderhoof District office, formed a Community Welfare Council which developed
a close working relationship with the Indian Band Council to promote the development of a receiving home on the local reservation.
In Williams Lake, a Community Council met regularly and gave support to the
development of an Indian Friendship Centre and a Halfway House for Alcoholics.
The economic conditions of the area continued to develop in the early part of
the year, in spite of the fact that a slow spring break-up almost stopped district
logging. However, enlargement of petroleum and chemical energies and a CNR
Industrial Park in Prince George kept employment on a fairly good level for skilled
workers. This was not maintained throughout the year, however, and the usual
influx of transient persons, along with the increase of job-seekers during the school
summer holidays, led to a significant number of unemployed in the area.
 Q 60
SOCIAL WELFARE
Much effort is put into helping applicants to regain independence through
employment and to develop their skills through vocational training. A close liaison
and beneficial working relationships were maintained with the Provincial Alliance
of Businessmen and Canada Manpower
Centre, the Rehabilitation Committee of
the Department of Health Services and
Hospital Insurance, vocational schools,
and adult-education authorities.
In closing I wish to express my sincere appreciation to municipal authorities
and Provincial civil servants, upon whom
the success of our work is dependent.
Also, I wish to thank all staff who have given such dedicated attention to their
demanding jobs during this fiscal year.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70 Q 61
region 6 reports
A. E. BINGHAM, Regional Director
The annual report is a time or a
pause at the end of a hard year's work
to assess what was accomplished and
to review trends and developments.
How well did we serve the people of
the Fraser Valley during the past
year? Many wrote our Minister and
expressed their concerns. Some of
these letters had to do with specific
amounts of grants for food, clothing,
housing, and school supplies, and
other letters had to do with persons
that the writers felt did not deserve
financial help.
Because our service is vast and as
we deal with large numbers of people,
sometimes the individual is lost and
sometimes his voice is not heard. Unless we hear from those we serve we
cannot tell if our programmes are succeeding to meet their needs. Consider the vulnerability of mothers of one-parent
families, of unskilled and jobless fathers, of lonely old people, of physically and
mentally handicapped, and of delinquent and neglected youth. There was a real
effort made by staff during the year to be aware, to listen to people, their hopes,
their concerns, and then adjust services to needs.
In addition to receiving letters from clients expressing their concerns, our staff
met with a variety of client groups. At our annual regional staff conference in
October we met with 12 Social Allowance clients. Over and over we heard how
difficult it was for people to come to our offices and ask for help—"my ambition
is to be off assistance."   Their entreaty was to be treated with dignity and respect.
TRENDS AND DEVELOPMENTS
Increased case loads resulting from rising unemployment brought pressure on
our offices at the end of the year under review.
Vedder Project
Poverty requires a multifaceted attack. The Vedder project is an example of an
innovative approach, developed by our staff. It is a drop-in centre for families living at the poverty level in crowded housing units in the ChiUiwack area. Some of
the families are of Indian heritage. The over-all goal is an upgrading of family
life. In addition to our staff, 20 volunteers, plus the families themselves, took part
in developing the services.
Problems remain, but progress is noted in improved attitudes toward housekeeping and budgeting, and toward education for children. There is an improvement in social life, and a working together when an emergency faces a family.
 Q 62 SOCIAL WELFARE
Provincial Alliance of Businessmen
Our field offices co-operated with the newly formed Provincial Alliance of
Businessmen. The aim is to provide more help for the disadvantaged and others
on the fringe of the labour market by finding them places in industry.
Incentive Programme
A new Department incentive programme was placed in operation in July and
widely used in the region. This presented an opportunity for Social Allowance
recipients to be involved in self-help and social welfare related programmes, for
which they received an allowance of up to $50 per month. Clients were engaged
in a variety of activities. The community gained through this venture and the participants received a sense of dignity, of self-worth, and the confidence that flows from
being an active member of society.   Increased opportunities such as this are crucial.
Work With Groups
It is gratifying to see the important and creative work being done in our offices.
Many of the people we work with have an overwhelming feeling of insecurity—a
feeling of inadequacy of their own personality. They often find it difficult to relate
to other people meaningfully. Staff, in
individual counselling, have limited time
to help resolve deep-rooted problems.
Thus, more and more, our social workers
are using group counselling. Some of the
groups established during the year were
for mothers of one-parent families, troubled children in our care,- and employable
men. Surrey Social Service Department
arranged for all staff an orientation-to-
group process. This was done through an institute given by Mr. Ben Chud, of
the School of Social Work.
Delinquent Youth
A major change during the year was in the handling of delinquent children and
those beyond the control of their parents. They may no longer be committed by
Court direct to training-schools. After April 3, 1969, those who do not respond to
probation or who live in an environment that encourages delinquency, or who cannot be controlled by parents, may be committed to the Superintendent of Child
Welfare. There were approximately 100 of these troubled children committed to
our care in Region 6 during the year. One such lad had been sniffing glue, shoplifting, and running away. This adds a tremendous challenge to our foster-home
programme, and staff were hard pressed to find local resources to handle these
children.   Our group homes made a valuable contribution in this regard.
This new system permits flexible use of child welfare facilities. However, we
need a regional reception centre so that on admission we can evaluate the child and
make the best-possible placement.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 63
Transient Youth
A trend noticed particularly in the summer of 1969 was the movement of young
people from all over Canada heading to and from Vancouver. In order to travel
there and back they pass through the Fraser Valley on Highway 401. Juveniles were
brought to our attention by authorities, if they were on the freeway for long periods
of time, or very late at night, or if they tried to cross the border into the United States.
We had few resources for constructive assistance for transient youth who came to
our attention in this way.
Foster Parents Associations
A Foster Parents Association was
formed in Mission through the interest
and activity of foster parents and our
Mission staff. There are now three
local associations in the Fraser Valley.
These associations promote a closer
working relationship with the Department, the improvement of existing services, and educational activities related
to the care and treatment of all children.
Staff
During the year under review a staff development committee functioned with
representatives from each District office. The committee did excellent work in planning the Regional Conference and in creating a series of events to interest all staff.
They also gathered staff opinion after each event in order to give direction to the
programme.
In June, three social workers returned from educational leave after completing
their master of social work year at the School of Social Work. One staff member
left in September on education leave, with a Department bursary, to complete her
master in social work. In addition, the Department sponsored four Region 6 staff
members taking social welfare courses by correspondence.
Homemaker Services
Homemaker services are a necessary
component in a comprehensive approach to the problems of people.
There are four community-based home-
maker service organizations in the Fraser Valley. Because of their good
work, many families were kept together
at a time of crisis such as illness, and
many children and many old persons
were spared from costly care in foster
homes or hospital and institutions.
Community Organization
Community services, particularly in Surrey, Abbotsford, and ChiUiwack, developed significantly. In Surrey, a Community Services Conference was held in
September of representatives from all community groups, service organizations, and
 Q 64
SOCIAL WELFARE
government agencies. At the end of the conference they saw a number of needs,
such as "youth activities," "family counselling," "Community Directory," and committees were formed to tackle these gaps in service.
In ChiUiwack and Abbotsford, community services centres were opened in
centrally located headquarters, with part-time co-ordinators. Some of the services
offered by both centres include Volunteer Bureau, Family Service Institute, Community Information Service, and a "Big Brothers" Unit. ChiUiwack operate their
homemaker service from their centre, also Meals on Wheels. In Abbotsford, Operation Grandparents, a senior citizens' programme, was initiated, and the Community
Services Centre operated the Christmas Bureau.
Two students from the UBC School
of Social Work were assigned for field
work to the Community Services Centre
at Abbotsford. They related to the
various committees and gave co-ordination and direction to the work of the
Community Services Council. Both
ChiUiwack and Abbotsford Community
Services Councils received grants from
the Department. Also, each updated
and issued a new Community Directory,
with assistance in publishing costs from the Department.
Case Aides
Surrey conducted a pilot project, using a social worker and a case aide as a
team, to maximize the social worker's counselling potential. The results were productive, and Surrey plans to increase the number of these teams.
APPRECIATION
We had the help of various agencies such as Homemaker, Manpower, police,
Probation, Health, school, and municipalities. There are many individuals, too
many to mention, who assisted us. The newly formed Community Services Councils
helped to supply and make productive use of community resources. Good foster
homes are a valuable commodity and we appreciate the good work of foster- and
group-home parents. I commend all staff, municipal and Provincial, for their interest and devotion to the work of helping people help themselves.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 65
region 7 reports
A. J. WRIGHT, Regional Director
Again this year we experienced a
high degree of economic development.
Pulp-mills in Houston and Kitimat
that started construction during the
previous year are now entering some
phases of production. The combination of construction and production
have placed heavy demands for skilled
labour. As well as this, large housing
developments were made available in
Kitimat, Houston, and, to some extent,
Burns Lake; the latter to be the woods
division for the mills.
Terrace also felt the pressure of this
development as it becomes more and
more the focal point of the northwest.
Prince Rupert,  on the other  hand,
showed very little change, mainly be-
■'-      cause of a poor fishing-year.    This
resulted in fewer jobs available and
little construction.    Construction in Masset on the Queen Charlotte Islands of a
communication centre for National Defence caused some upsurge in the economy
there.   This, however, was not felt in the surrounding areas.
Case loads in the region reflected the changing economy as the demands for
services increased. They have increased at the rate of approximately 100 cases
per month. Kitimat and Smithers, where economic development was high, showed
a relatively constant case load; Burns Lake rose slowly but steadily. Prince Rupert
fluctuated until the full effects of poor fishing hit in the middle of winter and then
rose sharply. On the other hand, Terrace felt the full force of the job-seekers.
Case loads rose approximately 85 per cent over the year. This was not helped by
staff shortages in the office. Transients became a problem as there was no accommodation for them and the numbers were higher than the office could cope with.
Arrangements are now in progress whereby they will be looked after by the local
Salvation Army on behalf of the Department.
The major increases in the case loads were in the Social Allowance categories.
Single transient men accounted for a large part of this. As well, we had many more
transient families than ever before. Ongoing service to these people is difficult.
Rents hit an all-time high and housing became difficult to find. This placed an
added burden on our low-income families and in some instances led to family
disintegration.
Child welfare resources continue to operate to capacity. The permanent
foster homes in Kitimat and Prince Rupert opened early in the year and are now
admitting children from all areas. There were changes in foster parents in the two
teen-age group homes in Prince Rupert which resulted in partial closing for short
times, but they are now back operating to capacity.   In Smithers, the Experimental
 Q 66
SOCIAL WELFARE
Farm was turned over to the Retarded Children's Association and they are now
in the process of admitting retardates for training. However, there still remains
a great need for resources for our older child.
Work with community groups by the staff continues at a high level. Group
sessions with teen-agers were held by social workers in all communities with some
degree of success. A day-care centre has opened in Smithers and is now fully
operational. Terrace and Kitimat have opened referral and aid centres operated by
volunteers from the community. Kitimat is also in the process of trying to establish
a homemaker service which, we hope, will be in operation in the next year.
The staff continues to work closely with other agencies in their communities
such as Probation, the Courts, Indian Affairs, and other municipal, Provincial, and
Federal agencies.   Co-operation remains at a high level.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 67
region 8 reports..
R. K. BUTLER, Regional Director
Much occurred in Region 8 during
the year, thanks to the interest and
co-operation of agencies, concerned
groups, and individuals throughout
the area. The demand for our services increased, staff were actively involved in the development and ongoing operation of community resources, and various new methods
and procedures of giving services were
implemented. The following are the
highlights for the year:
Staff in the region were increased
by an additional supervisory position
and a case aide. In January 1970,
Mr. H. I. Kovacs was appointed to
the new supervisory position in the
Dawson Creek District office. Mr.
'- E. L. Northup was appointed Supervisor for Dawson Creek in June 1969,
and has since assumed the role of Senior Supervisor in that office. Both of these
young men were social workers in Dawson Creek before returning to complete their
master's degree. We were extremely happy to have them return to assume leadership roles. Mrs. Barbara Caldwell was appointed case aide in Dawson Creek in
November 1969. The employment of a case aide has been most valuable in the
giving of service of a practical, concrete, and tangible nature.
There will be a need to open district offices in Fort Nelson and Chetwynd
during the next fiscal year. Both of these communities are developing. Fort
Nelson is becoming a stable community with a growing population. Chetwynd is
growing but is expected to grow faster when coal-mining begins west of there. Our
work loads in both these communities increased over the year.
Economic conditions in the region had considerable effect on the demand for
services. The level of economic activity varied in different areas of the region.
In the South Peace, activity was slow, largely due to a poor crop year. Although
the North Peace also experienced a crop failure, the PGE expansion and gas and
oil exploration provided employment opportunities. Activity in Fort Nelson was
high, mainly in the fields of mining, gas, and oil exploration, the PGE expansion,
lumbering, and agriculture.
The total case load for the region increased by 247 cases or 11 per cent. The
greatest increase was in the numbers of social assistance cases served, particularly
in the employable group. The total social assistance load for the region increased
from 1,185 to 1,463 or 23 per cent. The poor crop-year placed more men and
women into the labour force, and the increased economic activity in the North
Peace brought more men, women, and families into the area. The number of
employable persons served in the region during the year increased from 1,088 to
 Q 68 SOCIAL WELFARE
1,441 or 32 per cent. Employable men with families increased from 822 to 1,070
or 30 per cent and single men increased from 229 to 344 or 50 per cent. The
Fort St. John office, which serves an area with good economic development, showed
an increase in employables served from 230 to 430 or 87 per cent. The reverse
situation of a decrease in the numbers of social assistance cases in areas of high
economic activity should be expected, but does not happen. People move to areas
of development, some in an attempt to improve their life style, and others to regain
their economic independence. The social workers see the effects of dislocation on
people and are asked to help resolve the associated problems such as need for
housing, loss of friends and relatives, limited knowledge of the new community and
its resources, and loss of income. The counselling input into these cases is considerable and important, and emphasis has been placed by staff on doing a thorough
and complete assessment of these situations during the initial contact.
More and more of the unemployed are requesting training and educational
opportunities from Manpower, from the Division of Rehabilitation, from the Department of Health, and from us. Our offices in the region (not counting sponsorship by
Manpower and Health) sponsored 57 social assistance recipients in training at the
Dawson Creek Vocational School during the year—36 were male, of which 13 had
dependents, and 21 were female, 7 with dependents. Forty of the group had to take
academic upgrading before entering into specialized training because they didn't
meet the minimum Grade X prerequisite. This is an impressive attempt by the client
group to improve their situation by taking advantage of this particular programme.
We have found that the rehabilitation of people ill-equipped for work must not only
involve academic and (or) skill training but also social preparation to learn and
accept routines and responsibilities, to meet employers and fiU out application forms,
and to understand the expectations of prospective employers. From a planning
point of view, we must provide more back-up and supportive counselling services to
people in training to ensure that any difficulties of the trainees are resolved so that
the goal of completing training will be achieved. We have begun by assigning one
social worker from the Dawson Creek District office to work with the students and
the staff of the vocational school. Also, it is important that other agencies providing training sponsorship expand at a faster rate to keep pace with the increasing need
and demand.
Still of concern is the startling incidence of marital breakdown, and in some
instances complete family breakdown. The number of one-parent families in receipt
of social assistance over the year for the region increased from 333 to 416 or 25 per
cent. Staff's input into these situations is considerable, and must be increased to
effect reconciliation in as many cases as possible. During the year in this region
emphasis has been placed on insisting that the separated or deserted wife initiate
action against her husband under the Wives' and Children's Maintenance Act. In
our home visiting we do a case review, thus identifying need and giving service and
utilizing our Extension of Opportunities programme to bring the women out of their
homes into the community in an attempt to handle their feelings of isolation and
alienation, the results of which have been most encouraging. Every two weeks, from
November 1969 to February 1970, a Family Life Education series was held in Dawson Creek. This was sponsored by the Ministerial Association and the Department
of Adult Education and was concluded to be a successful preventive programme.
Services to the physically and mentally handicapped of our communities
were also improved with the opening of a Sheltered Workshop in Dawson Creek
in January 1970, sponsored by the local chapter of the Retarded Children's
Association.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70
Q 69
Case situations requiring a multi-
disciplinary approach to the assessment and resolution of their difficulties continued to be referred to the
very active Rehabilitation Committees in Dawson Creek and Fort St.
John. Improved services to families
occurred in Fort St. John with the
incorporation of the Fort St. John
Homemakers' Association. Ten more
trained homemakers were available
to the Dawson Creek Homemakers'
Association upon the completion of
the Homemaker Course sponsored by Manpower, Vocational Branch of the Department of Education, and ourselves, which was held at the vocational school. The
Catholic Church in Chetwynd operated a youth summer camp at Moberly Lake,
and many children from social assistance families were able to attend the camp.
One of the most significant new developments was the licensing of a pre-school
centre sponsored by the Nawican Friendship Centre of Dawson Creek.
The pre-school centre serves 40
children, the majority of whom are
of Metis and Indian background.
The purpose of the programme is to
prepare the children for school and,
because the children are both white
and nonwhite, provide an opportunity for them to appreciate and understand one another. Five mothers of
Indian and Metis background have
been used as teaching aides, made
possible through our Extension of
Opportunities programme.
Also, our communities are attacking the housing problem. Dawson Creek has
received approval for the construction of 50 low-cost housing units which will be
duplexes and quadruplexes, and will be built on 17 different sites throughout the
city. Fort St. John has formed a housing committee composed of the Landlords'
Association, Town Council, and ourselves, with the defined goal of upgrading the
standard of housing.
Next to the social assistance pro-
C * ■•-   :     ~~-r     ■    *.,.. f Vi    f gramme, Child Welfare Services re-
•   _ '   '_,/? :#•!   ' X t.  sj   V ceived  the  most  attention.    Our
children in care increased by 17
for the region over the year mainly
due to an increased demand for
services to the adolescent. Family
breakdown, greater responsibility
through legislation, hence increased
community expectation and an increase in runaway (transient) children, have contributed to a heavier
load.   Direct counselling, consulta-
 Q 70
SOCIAL WELFARE
tion with other agencies, supervision of resources, and the development of new child-care resources
have been the priorities for staff
time. Both district offices in the
region have freed a social worker
to do nothing but work with the
adolescent group and supervise our
two group-living homes.
We were pleased to open a receiving home on the Moberly Lake
Reserve for five children between
the ages of 2 and 12.
On October 21, 1969 our group-home parents in Fort St. John, Mr. and Mrs.
Leen Vanderlinde, along with the Rotary Club, put on an open house for the
community.
On May 6, 1969 the Hon. Dan Campbell officially opened the Rotary Group
Living Home in Dawson Creek.
A Youth Resources Board has been established in Dawson Creek, and their
first project is the development of a drop-in centre for teen-agers.
There was considerable educational and workshop activity that coincided with
the planning priorities for the year. A workshop on the new amendments to the
Protection oj Children Act, which included police, Judges, probation officers, and
social workers, a workshop for our group-home parents and social workers, and an
inter-regional Supervisors' and senior stenographers' meeting on administrative procedures and policy were three held during the year. Individual staff members attended a one-week course at University of British Columbia on "Family Diagnosis
and Treatment," and a one-week institute in Banff on "Understanding Alcohol
Abuse." Staff were also very active in speaking to various groups in the communities on different aspects of our work. Another very helpful happening was the social
audit done by Mr. John Vickars. This audit provided us with the opportunity to see
first hand how we were covering our work load, and then how we could improve
the coverage.
I have been most encouraged by the positive response of all the communities
and our staff in the region to the identification of human needs, and the development
and implementation of ways to meet these needs. Working together toward a common goal has been most rewarding.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE, 1969/70
Q 71
PART IV—LEGISLATION
ACTS ADMINISTERED BY THE DEPARTMENT OF SOCIAL WELFARE
DEPARTMENT OF SOCIAL WELFARE ACT
(R.S.B.C. 1960, Chap. Ill)
This Act establishes the Department of Social Welfare as having jurisdiction
of all matters relating to social and public welfare and social assistance.
SOCIAL ASSISTANCE ACT
(R.S.B.C. 1960, Chap. 360, as Amended)
The purpose of this Act and its regulations is to provide financial assistance
and other services that are essential for a reasonably normal and healthy existence
to individuals and families who are unable to maintain themselves by their own
efforts.
PROTECTION OF CHILDREN ACT
(R.S.B.C. 1960, Chap. 303, as Amended)
The purpose of this Act is to provide protection and care for children who
are neglected, abused, abandoned, or without proper supervision or guardianship.
CHILDREN OF UNMARRIED PARENTS ACT
(R.S.B.C. 1960, Chap. 52, as Amended)
This Act is to ensure that the interests of the mother and her child born out of
wedlock are protected.
ADOPTION ACT
(R.S.B.C. 1960, Chap. 4, as Amended)
The purpose of this Act is to provide the same rights and privileges for adopted
children as those of children born to both parents in a family.
OLD-AGE ASSISTANCE ACT*
(R.S.B.C. 1960, Chap. 270)
The purpose of this Act is to provide financial assistance to persons between
65 and 68 years of age who have limited assets or income.
DISABLED PERSONS' ALLOWANCES ACT
(R.S.B.C. 1960, Chap. 113, as Amended)
This Act provides financial assistance to persons over 18 years of age who are
totally and permanently disabled and who have limited assets or income.
BLIND PERSONS' ALLOWANCES ACT
(R.S.B.C. 1960, Chap. 29, as Amended)
This Act provides financial assistance to blind persons over 18 years of age and
who have limited assets or income.
* Replaced   by   Federal   Old-age   Security   and   Guaranteed   Income   Supplement   Programmes,   effective
January 1, 1970.
 Q 72 SOCIAL WELFARE
COMMUNITY CARE FACILITIES LICENSING ACT
(1969, Chap. 4)
The purpose of this Act is to ensure that adequate standards of care and
supervision are provided for persons who receive services from such institutions as
boarding-homes, orphanages, maternity homes, hostels, creches, day-nurseries, playschools, and kindergartens.
PROVINCIAL HOME ACT
(1969, Chap. 29)
The purpose of this Act is to provide care for persons who are unable to
maintain themselves by their own efforts.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70
Q 73
PART V—STATISTICAL REPORTS AND TABLES
A Statistical Report of the Department of Social Welfare's activities for
the fiscal year 1969/70, to compare with activities reported in previous
Annual Reports, is available on request from Division of Office Administration and Public Information, Department of Social Welfare, Parliament
Buildings, Victoria.
Table 1—Comparison of Number of Cases by Category of Service
in the Province as of March 31, 1969 and 1970
Category
Cases at March 31-
1970
Minus or
Plus Change
Minus or
Plus
Per Cent
Change
Family Service	
Social Allowance—
Single person	
Couple -	
Two-parent family..
One-parent family...
Child with relative-
Subtotal, Social Allowance .
Blind Persons' Allowance   ._	
Disabled Persons' Allowance _.	
Old-age Assistance - _	
Old Age Security Supplementary Social
Allowance      -	
Adoption home pending  	
Adoption home approved _	
Child in adoption home - -	
Foster home pending    	
Foster home approved  	
Child in care  	
Unmarried parent _.__	
Welfare institution— 	
Health and institutional service -	
2,102
22,020
2,452
7,150
10,191
1,127
42,940
Totals -
574
2,991
3,985
23,783
729
296
977
942
2,937
6,241
962
853
90
90,402
2,695
49,525
610
3,178
23,870
718
222
1,020
821
3,076
6,783
951
897
114
94,480
+ 593
26,194
+4,174
+ 19.0
2,799
+ 347
+ 14.2
7,480
+ 330
+4.6
11,787
+ 1,596
+ 15.7
1,265
+ 138
+ 12.2
+ 36
+ 187
-3,985
+ 87
— 11
—74
+43
— 121
+ 139
+542
— 11
+44
+24
I
+4,078      |
+28.2
+ 6,585      |        +15.3
+6.3
+6.3
— 100.0
+0.4
— 1.5
-33.3
+4.4
— 14.7
+4.7
+ 8.7
— 1.2
+5.2
+26.7
+4.5
 Q 74 SOCIAL WELFARE
Table 2—Number of Cases Receiving Service in the Province by
Category of Service During the Year 1969/70
Category
Cases Open
First of
Year
Cases
Opened
During
Year
Cases
Closed
During
Year
Cases Open
End of
Year
Cases
Served
During
Year
2,102
3,575
2,975
2,695
5,677
Social Allowance—
22,020
2,452
7,150
10,191
1,127
69,199
6,019
14,672
14,330
1,406
65,068
5,698
14,358
12,788
1,268
26,194
2,799
7,480
11,787
1,265
91,219
Couple	
8,471
21,822
24,521
2,533
Subtotal, Social Allowance.	
42,940
105,626
99,180
49,525
148,566
Blind Persons' Allowance	
Disabled Persons' Allowance	
574
2,991
3,985
23,783
729
296
977
942
2,937
6,241
962
853
90
233
997
946
6,582
1,637
969
1,939
1,089
1,562
5,568
1,678
311
208
213
875
4,813
6,401
1,636
1,025
1,914    ,
1,215
1,433
5,023
1,686
268
184
610
3,178
807
3,988
4,931
Old Age Security Supplementary Social
23,870
718
222
1,020
821
3,076
6,783
951
897
114
30,365
2,366
1,265
2,916
2,031
Foster home approved	
4,499
11,809
2,640
1,164
Health and institutional service	
298
Totals	
90,402
132,920
128,841
94,480
223,322
Cases served during year is total open first of year plus cases opened during year.
For individual categories—Cases open first of year plus cases opened during year minus cases closed during
year does not equal cases open at the end of the year as redistributed cases have been subtracted from open
and closed, and these are sometimes opened in one category and closed in another. Total open and closed
redistributed balances.
 REPORT OF THE DEPARTMENT OF SOCIAL WELFARE,  1969/70        Q 75
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H  __a-<
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u
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.ti  03
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u —
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D,  _   _
- -._
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O   O   c
_5 J= T
a
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_
a,
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tt.
E
r
a
_
c
C
cc
a.
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ft
4
0
0
c
•a
c
,2
s
a
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c
3
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r 9"o    n_ai3ooc£Jct«)ffl
lis    S3^<-ggif fesSi^i
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C
u
£ 55
■d to
O
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<
2
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C
c
c
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"a
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I7\ N
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 Q 76 SOCIAL WELFARE
Table 4—Proportion of Total Gross Welfare Expenditure
1968/69
Value
Per Cent
1969/70
Per Cent
Administration   	
Institutions    - „ ._.	
Field Service  	
Maintenance of dependent children	
Medical services, drugs, etc   	
Social Allowances, etc 	
Old-age Assistance, Blind Persons' Allowance, Disabled Persons' Allowances, and Supplementary Social Allowances
for the aged and handicapped „	
Grants in aid of construction of homes and recreation centres
for elderly citizens  	
Totals	
$906,468
1.293,253
4,113,573
14,386,541
5,026,363
58,250,133
$94,071,303
1.0
1.4
4.4
15.3
5.3
61.9
7,625,137    | 8.1
I
2,469,835    |        2.6
100.0
$1,008
1,457
4,675
16,918
5.067.
66,227.
6,747
2,438.
623
.154
541
279
540
569
772
238
1.0
i.4
4.5
16.2
4.8
63.3
6.5
2.3
$104,540,716    |    100.0
Summary of Gross Welfare Expenditures in 1969/70
Value of
Services
Per Cent
of Total
Increase or
Decrease Over
Previous Year
$1,008,623
30,556,752
72,975,341
1.0
29.2
69.8
11.3
12.0
10.8
Totals   	
$104,540,716
100.0
11.1
Children in Care, 1969/70
Monthly Monthly
Average Average
Number of Number of
Children, Days' Care,
1969/70 1969/70
Vancouver Children's Aid Society   1,454 40,989
Catholic Children's Aid Society      802 23,136
Victoria Children's Aid Society      515 14,690
Child Welfare Division foster homes _ 5,206 149,816
Totals  7,977 228,631
Average Monthly Number Receiving Social Allowances
During 1968/69 and 1969/70
Average Average
Case Load and Case Load and
Recipients Recipients
per Month per Month
1968/69 1969/70
Heads of families  17,469 19,125
Single persons  22,417 24,716
Total case load (average).... 39,886 43,841
Dependents  50,411 53,765
Totals  90,297 97,606
 Printed by K. M. MacDonald, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1971
1,830-171-142

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