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Civil Service Commission Forty-ninth Annual Report JANUARY 1 TO DECEMBER 31 1967 British Columbia. Legislative Assembly [1968]

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 PROVINCE OF BRITISH COLUMBIA
Civil Service Commission
Forty-ninth Annual Report
JANUARY 1  TO DECEMBER 31
1967
Printed by A. Sutton, Printer to the Queen's Most Excellent Majesty
in right of the Province of British Columbia.
1968
  To Major-General the Honourable George Randolph Pearkes,
VC, C.C, P.C, C.B., D.S.O., M.C, CD.,
Lieutenant-Governor of the Province of British Columbia.
May it please Your Honour:
The undersigned respectfully submits the Report of the Civil Service Commission, Province of British Columbia, from January 1 to December 31, 1967.
Victoria, B.C., January, 1968.
WESLEY D. BLACK,
Provincial Secretary.
 The Honourable Wesley D. Black,
Provincial Secretary,
Province of British Columbia.
Sir,—In conformity with the provisions of section 8 of the Civil Service Act
(chapter 56, Revised Statutes of British Columbia, 1960), I have the honour to
submit herewith the Report of the proceedings and work of the Civil Service Commission from January 1 to December 31, 1967.
I have the honour to be,
Sir,
Your obedient servant,
HUGH M. MORRISON,
Chairman, Civil Service Commission.
Victoria, B.C., January, 1968.
 HIGHLIGHTS DURING  1967
• Pay increases averaging 6 per cent of payroll were granted.
• 6,735 employees received merit increases within salary ranges.
• 5,717 appointments were made to permanent and temporary positions.
• 1,305 employees gained promotion through competitions.
• 25 student employees received Diplomas in Public Administration.
• There was a 19.2-per-cent turnover of staff in permanent positions.
• There were no fatal accidents in 1967 for the first time in six years.
• There were two Million Man-hour Awards to the Departments of Finance and
of Mines and Petroleum Resources.
• The accident prevention programme has saved about $3.5 million since 1962.
• Seven grievances were formally presented to the Civil Service Commission.
• 92 employees received 25-year continuous-service awards from the Premier and
Executive Council at two luncheons.
• The Fourth Annual Civil Service Commissioners' Conference was held in Ottawa
in May.
• Sick leave averaged a total of 5.91 days per employee.
 CIVIL SERVICE COMMISSION
Chairman: Hugh M. Morrison.
Members:
J. Everett Brown. E. Ray Rickinson.
Administrative Officer and Special Projects Officer: Cyril M. Wightman.
TECHNICAL STAFF, VICTORIA
Chief Personnel Officer and Chief Assistant to the Commission: Arthur G. Richardson.
Chief Selection Officer: W. James Williams
Co-ordinator, Safety and Accident Prevention: B. Pass.
Chief Classification Officer: Richard D. Higgins.
Personnel Officer (Training): Miss J. Meryl Campbell.
Personnel Officers:
W. M. Finlay. R. J. Meunier.
K. M. Hanson. R. W. Saunders.
M. B. Horn. Mrs. J. Thomson.
J. J. Maxwell. R. C. J. Webber.
Safety Officer: Kenneth E. G. Jackson.
TECHNICAL STAFF, ESSONDALE
Personnel Officer: G. Lorne Tomalty.
Personnel Officer: Alan D. Davies.
Personnel Officer: Mrs. M. G. Cameron.
s
VANCOUVER OFFICE
Officer in Charge: Mrs. M. M. Young.
CLERICAL STAFF, VICTORIA
Mrs. E. G. Anton. Mrs. B. Goodwin.
Miss W. E. Brown. Mrs. P. E. Gubbels.
Miss M. Cody. Mrs. G. M. Knott.
Miss V. M. Dixon. Mrs. E. A. B. Mayne.
Mrs. C. A. Doyle. Mrs. A. M. Robertson.
Miss V. Evans. Mrs. D. Small.
Mrs. R. M. Frankling. Miss M. L. Small.
Miss G. E. Friedli. Miss C. A. Woolsey.
CLERICAL STAFF, VANCOUVER
Miss E. Baldigara. Miss K. D. Grant.
CLERICAL STAFF, ESSONDALE
Mrs. E. Belanger.
 CONTENTS
Page
Introductory    9
Size and Composition of the Civil Service  10
Separations  11
Recruiting and Selection Division  12
General Entrance Examinations ....  14
Competitions for Promotion ....    15
Special Activities—Recruiting and Selection Division  16
The Vancouver Office  16
The Essondale Office (Valleyview)  17
Classification and Wage Division  18
In-service Training    19
Sick and Special Leave  22
Accident Prevention  22
Grievances    26
Employee Relations    27
Appendix  28
Statistics    29
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Personnel Officers:
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W. M. Finlay
R. J- Meunter
R. W. Saunders
M. B. Horn
Clerical Staff:
Mrs. G. M. Knott
Miss W. E. Brown
Miss V. Evans
Mrs. A. M. Robertson
Mrs. P. L. Gubbels
Miss M. L. Small
Mrs. C. A. Doyle
Miss M. Cody
Mrs. E. Goodwin
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Miss D. L. Chahley
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Personnel Officers:
K. M. Hanson
Mrs. J. Thomson
R. C. J. Webber
Clerical Staff:
Mrs. E. A. B. Mayne
Miss C. A. Woolsey
MissT. Friedli
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 Report of the Civil Service Commission
Pursuant to Section 8 of the Civil Service Act, from
January 1 to December 31, 1967
The year 1967 was again a busy year for all divisions of the Commission's staff.
The Commission found it necessary to meet 48 times during the year. There were
36 meetings during 1966.
As indicated in the Commission's Report for 1966, statistical records are now
compiled from payroll data by the Data Processing Branch of the Department of
Finance.   The data included in this year's report may be compared directly with
1966, but comparisons with previous years are not valid due to the extension of the
provisions of the Civil Service Act to a large number of employees of the Government
in 1965.
The Screening Committee, founded during 1966 to review the problems of
employees unable to perform their duties due to ill health, reviewed seven cases in
1967. Four employees were placed in different types of employment, two retired
at their own request, and one is under consideration.
Several administrative changes were made during 1967, as follows:—
(1) Vacation-leave provisions were clarified with respect to additional leave
after certain periods of service.
(2) Sick-leave provisions were changed to allow borrowing during the first
six months of service.
(3) Overtime regulations were changed to provide for time off at the rate of
time and one-half where overtime must be worked due to an emergency.
Provisions for stand-by and call-out were included.
(4) The procedures with respect to restoring merit increases were revised to
reduce the waiting period from one year to six months.
(5) Employee appraisal forms were completely revised to provide for a more
comprehensive report and to simplify the completion of the appraisal form.
(6) Grievance procedures were changed to provide that the Commission's
decision be final and binding subject to an appeal to the Lieutenant-
Governor in Council. General welfare procedures were also changed to
provide alternate methods of dealing with appeals.
British Columbia hosted the 61st Annual International Conference of the Public
Personnel Association. This is the largest organization in the world of public personnel systems (that is, all levels of government) and officers. Nearly 800 delegates
and wives, from all over United States and Canada, and several countries in the Far
East and Africa, attended. The conference opened in Vancouver on October 1st,
and moved to Victoria on October 3rd. The Vancouver host committee was headed
by Mr. Bruno Peterson, Assistant Personnel Director for the City of Vancouver, and
the Victoria host committee was chaired by the Chairman of the British Columbia
Civil Service Commission. This was the first time in its history that this organization,
which is dedicated to the promotion of scientific and sound methods of public personnel administration and merit principles, met in Western Canada—a singular
tribute to the administration of public personnel in British Columbia.
 Y 10
BRITISH COLUMBIA
Opening Meeting of the 6 1st International Conference of the Public Personnel
Association in Vancouver, October 1, 1967
Left to right: Alderman E. C. Sweeney, representing the Mayor of Vancouver; Dr. G.
Preston MacLeod, of St. Stephen's United Church of Canada; the Honourable Wesley D.
Black, Provincial Secretary and Minister of Health Services and Hospital Insurance, representing the Government of British Columbia; Mr. Jack Stuart, Personnel Director, City of
Winnipeg, and President of the Public Personnel Association; Dr. George Davidson, Secretary of the Canadian Treasury Board, Ottawa, and guest speaker; Mr. Kenneth O. Warner,
Executive Director, Public Personnel Association, Chicago; Mr. Bruno H. Peterson,
Assistant Director of Personnel, City of Vancouver, and Chairman, Vancouver Host Committee; and Dr. Hugh M. Morrison, British Columbia Civil Service Commissioner, and
Chairman, Victoria Host Committee.
SIZE AND COMPOSITION OF THE CIVIL SERVICE
During 1967 two organizations, the British Columbia Government Employees
Medical Services and the British Columbia Medical Plan, were brought under the
provisions of the Civil Service Act. The employees of these organizations number
25 in the case of the former and 186 in the case of the latter, a total of 211 employees
on December 31, 1967.
On December 31, 1966, there were 23,373 Government employees. Excluding
the British Columbia Medical Plan and the British Columbia Government Employees
Medical Services, there were 24,157 employees on December 31, 1967, an increase
of 3.4 per cent. This total includes 1,576 employees of the British Columbia Ferry
Authority and 1,686 employees of the Liquor Control Board.
The total number of employees, including the organizations added in 1967,
was 24,368 on December 31, 1967. Of these, 14,670 were permanent employees
and 9,698 were temporary employees (see Table 1 of the Appendix).
The following graph indicates the percentage of employees within each of the
major occupational groupings in the main Civil Service schedules:—
 CIVIL SERVICE COMMISSION REPORT,  1967
Y 11
40%
35%
30%
25%
20%
15%
35%
30%
19%
5%
Administrative
Clerical
and
Group
Executive
Groups
Technical
Group
Professional
Group
Manual
Group
This distribution in 1967 was virtually the same as 1966, with a 1-per-cent
increase-in the clerical group and a 1-per-cent decrease in the technical group, the
other groups remaining the same.
SEPARATIONS
During the year, 2,826 employees left permanent positions within the Civil
Service. This represents a turnover of 19.2 per cent. During 1966, 2,562 employees left permanent positions, representing a turnover of 18.3 per cent. The
following graph shows the percentage of turnover during the last 10 years, although
direct comparisons with years prior to 1966 are not valid due to the different basis
of determining the rate of turnover in previous years: —
30%
RATE OF TURNOVER
25%
27.84
20%
21.36
16.34
I^^18
14^^
7.64        1
8.03
.2
15%
.98 ■"" 1
5.32 — 16
.19        '
10%
1
5%
1957   1958   1959   1960   1961   1962   1963   1964   1965   1966   1967
YEAR
 Y 12 BRITISH COLUMBIA
RECRUITING AND SELECTION DIVISION
General
The Recruiting and Selection Division operates offices at Victoria headquarters,
Vancouver and Essondale. The records set in the previous year in recruiting were
broken, with a further slight increase in competitions and a 21-per-cent increase in
the number of appointments made. The greatest proportion of this recruiting took
place during mid-year period when turnover due to outside employment opportunities was at its peak, and there were expansions in the Ferry Service, Mental Health
Services, Medical Plan enrolments, and requirements for holiday relief staff. There
were staff changes in the Recruitment and Selection Division itself as the two senior
Selection Officers at Essondale and Victoria transferred to departmental Personnel
Officer positions to further their experience and training.
With the salary adjustments coming into effect at the beginning of the fiscal
year in April, there was generally less difficulty in recruiting in most classifications.
A few categories, particularly in the professional grades, were, nevertheless, in short
supply and difficult to recruit. Overseas recruiting was continued for hydraulic
engineers, pollution-control engineers, mines inspectors, and medical and psychiatric staff. The services of the Federal Department of Manpower and Immigration
and British Columbia House in London were used with considerable success.
The increase in activities and distribution of work load between the three
recruiting offices is shown in the following tables. The delegation of recruiting of
temporary ships and terminal personnel in the Ferry Authority to the departmental
Personnel Officer and his assistants at the terminals accounted for the substantial
reduction in appointments processed by the Vancouver recruiting office. The
Victoria office experienced a marked increase in all activities other than in the
administration of written tests. Testing was curtailed for several weeks while
reconstruction and renovation of the Civil Service Commission's headquarters
offices were under way.
 CIVIL SERVICE COMMISSION REPORT,  1967
Distribution of Workload
Y  13
1966
1967
Per Cent
Change
from 1966
1967
Distribution
Requisitions and requests for staff-
Victoria	
Essondale _ _ _	
Vancouver _	
Totals. 	
Competitions—
Victoria	
Essondale.
Vancouver.
Totals
Examinations  (persons taking written examinations)—
Victoria _.
Essondale...
Vancouver.
Totals.
Appointments (initial hiring)—
Victoria ....
Essondale...
Vancouver.
Totals.
Total positions filled (including competitions)—
Victoria	
Essondale...
Vancouver.
Totals.
3,742
1,771
539
6,052
795
241
180
1,216
2,242
419
399
3,060
1,791
1,479
597
3,867
2,273
1,700
755
4,728
3,773
1,778
543
6,094
866
212
189
1,267
1,950
454
479
2,883
2,659
1,401
352
4,412
3,579
1,590
548
5,717
+0.8
+0.4
+0.7
+0.7
+ 8.9
-12.1
+5.0
+4.2
-13.0
+ 8.3
+20.0
—5.8
+48.5
-5.3
-41.1
+ 14.1
+57.4
-6.5
-27.4
+20.9
 Y 14
BRITISH COLUMBIA
General Entrance Examinations
Examinations to establish qualified lists for such positions as stenographer,
typist, clerk, and draughtsman were held as follows:—
Classification
Number
Examined
Number
Qualified
Per Cent
Qualified
Victoria
Clerk-Typist.
Clerks	
Clerk-Stenographer 1..
Clerk-Stenographer 2..
Draughtsman 1 	
Key-punch Operator-
Senior Clerk 	
Public Information Officer-
Plumber's Helper 	
Supervising Steward.	
Personnel Officer 1 or 2	
Data Processing Operator-
Draughtsman 2 	
Draughtsman 3      	
Draughtsman 4 _	
Totals, 1967
Totals, 1966 .
Essondale
Clerk-Typist..
Clerk _	
Clerk-Stenographer 1..
Clerk-Stenographer 2..
Fire-fighter..
Assistant Charge Psychiatric Nurse .
Industrial Therapist 	
Cook1_	
Cook 2   _	
Cook 3	
Cook 4 _   	
Dietary Aide 1	
Dietary Aide 2..
Charge Psychiatric Nurse..
Chief Psychiatric Nurse 1-
Electrician— _.
Totals, 1967..
Totals, 1966.
Clerk-Typist..
Clerk..	
Clerk-Stenographer 1-
Clerk-Stenographer 2 .
Clerk-Stenographer 3..
Clerk-Stenographer 4..
Stockman 1	
Fire-fighter.	
Clerk 2 	
Clerk 2 (Supreme Court Registry)	
Senior Clerk (Estate Administrative).
Senior Clerk  	
Senior Examiner of Titles	
Personnel Officer 1 or 2	
Key-punch Operator 1. _..
Key-punch Operator 2	
Key-punch Operator 4	
Clerk 2 (Land Registry)	
Clerk 3 (Land Registry)	
Superintendent of Works	
Assistant Terminal Agent	
Office Equipment Operator 1_
Draughtsman 1  	
Totals, 1967..
Totals, 1966.
742
726
173
137
55
9
12
16
15
7
28
9
13
3
5
1,950
2,252
37
73
29
54
32
99
1
32
7
14
16
3
22
4
6
25
454
419
153
131
41
59
14
3
1
16
7
9
3
1
1
5
9
1
1
3
4
1
5
1
1
470
421
376
447
125
80
43
9
7
12
5
4
16
6
10
1
4
1,145
1,484
24
47
21
49
10
95
1
17
6
8
5
3
15
4
6
13
324
276
112
109
33
50
13
3
1
9
4
8
3
1
1
3
9
1
1
2
2
1
5
1
1
373
359
51
62
72
58
78
100
58
75
33
57
57
67
77
33
80
59
66
65
64
72
91
31
96
100
53
86
57
31
100
68
100
100
52
71
66
73
78
81
85
93
100
100
56
57
89
100
100
100
60
100
100
100
67
50
100
100
100
100
79
85
I
 CIVIL SERVICE COMMISSION REPORT,  1967
Y  15
In total, 2,874 persons sat for the foregoing written examinations during 1967.
This was a decrease of 218 from 1966. Sixty-four per cent of the applicants qualified. The examinations were held on 504 separate occasions in Victoria, 256 occasions in Vancouver, and 139 occasions at Essondale. In addition to those listed,
written examinations were used in the selection of candidates for Personnel Officer 5
and Superintendent of Works, and these were administered at various locations on
our behalf.
Competitions for Promotion
Apart from appointments through entrance examinations, there were 1,267
competitions held in 1967, an increase of 51 over 1966. Civil Service Commission
selection officers did not participate in 26 of these competitions, which were under
delegated jurisdictions such as the Provincial Gaol Service. These competitions
resulted in 1,305 candidates being appointed to the various Government departments and agencies. Sixty-two per cent of these appointments were promotions
from within the Service, and the remainder were initial appointments. The number
of promotional appointments made from one department to another was 124. This
was 15 per cent of the in-Service promotions or 9.5 per cent of the total appointments
from promotional competitions.
65%
60%
55%
PROMOTIONS FROM WITHIN THE SERV CE
45%
40%
355
30%
25%
20%
15%
10%
5%
43 %~
43%
APPOINTMENTS FROM OUTSIDE THE SERVICE
PROMOTIONS FROM ONE DEPARTMENT TO ANOTHER
1963
1964
1965
1966
1967
 Y 16 BRITISH COLUMBIA
As will be seen from the graph, this represents a very substantial increase in
interdepartmental mobility and indicates a healthy acceptance of merit system principles and a service-wide viewpoint by selection panels and departments.
Special Activities
In addition to the recruiting of new employees and the conducting of promotional competitions, the Recruiting and Selection Division, through its offices in
Victoria, Vancouver, and Essondale, devoted considerable time to answering letters
of inquiry and inquiries received by telephone and over the counter concerning
employment. Selection officers took part in Career Days at secondary schools and
administered employment examinations for typists and stenographers at vocational
schools and in commercial departments of secondary schools in Victoria and Nanaimo. Arrangements were again made for general employment briefing sessions
for graduating students at the University of Victoria and University of British Columbia. Staff from the Division's offices attended the Civil Service Commission
booth during the Pacific National Exhibition in Vancouver. A special display of
colour slides with captions was installed at this booth illustrating the variety of
employment and occupations in the Provincial Government service.
A small research study of testing results was carried out, based on a 7-percent sample of the candidates who sat for the clerical examinations in Victoria.
A complaint had been made that the Civil Service tests consisting of a Henmon-
Nelson examination and the General Clerical Test favoured young candidates fresh
out of school and discriminated against the older worker who may be experienced
but was several years removed from formal education. Based on a sample of 50
consecutive candidates, the results did not substantiate this contention. Of the
candidates under 20 years of age, 67 per cent passed. This was equalled by the
over-30-years group, of which 67 also passed. The over-40 group were close behind
with 62 per cent passing. Actual working experience helps the older candidate
appreciably, as 64 per cent of the candidates with office experience passed the
examinations, while only 54 per cent passed of those without experience. This
study concerned the clerical selections only and was not related to the skill tests for
typing and shorthand.
The Vancouver Office
The work of this office was mainly concerned with the recruitment and selection of office personnel and advising Government officials in Vancouver and the
Lower Mainland area on matters relating to personnel practices and procedures.
The following table shows the number of competitions and appointments handled
by the Vancouver office during the past five years. The reduction in appointments
in 1967 was due primarily to the delegation of basic recruiting of ferry staffs to the
Ferry Authority Personnel Officer and terminal assistants.
1963   !   1964      1965
!         1
1966
1967
1
71   |    95   |    140
633       668       936
1         1
180
755
189
548
Increasing numbers of general candidates and students from the University
of British Columbia, Simon Fraser University, Vancouver Vocational Institute,
Burnaby Vocational School, and British Columbia Institute of Technology seeking
information concerning career opportunities and summer placement kept the counter
 CIVIL SERVICE COMMISSION REPORT, 1967
Y 17
and telephone activity high. An increase was also noted in applications from Australian and English immigrants, and numerous written inquiries were received from
citizens of the United States and India.
During the course of the year the various examinations referred to earlier in
this Report were administered on 256 occasions in the Vancouver office to 470
people.
The Essondale Office
The Essondale office is located at Valleyview Hospital and is primarily engaged
in recruiting and selection for the various Mental Health Services institutions
throughout the Province. Assistance was gradually increased also to the Departments of Public Works and Agriculture in their operations within the Mental Health
Services institutions, and also to the Department of the Attorney-General and Health
Services Department in recruiting technical and professional staff for their institutions.
There was some decrease in the total number of appointments made, which
was probably due to a slightly lower rate of turnover and a lesser rate of expansion
of centralized Mental Health Services.
The following table shows the total number of appointments by institution:—
Location
Total Appointments
Percentage of Total
Appointments
1963
1964
1965 1  1966
1
1967
1963
1964    1965 I  1966
1           1
1967
Tranquille-	
Dellview	
Skeenaview—  	
Vista,  Venture,  and Mental Health Centres, except Burnaby 	
Valleyview..  	
140
41
29
7
170
264
497
30
19
154
39
32
IS
149
364
484
24
21
9
189
38
22
18
150
353
517
31
13
23
272
46
33
22
188
394
643
42
42
18
229
46
43
25
186
293
663
33
35
37
11.6
3.4
2.4
1.0
14.1
22.0
41.4
2.5
1.6
11.90
3.01
2.47
1.39
11.52
28.13
13.9
2.8
1.6
1.3
11.1
26.1
16.0
2.7
2.0
1.3
11.0
23.2
14.4
2.8
2.8
1.6
11.7
18.4
37.40
1.85
1.62
0.71
38.2
37.8
41.7
2.3
1.0
1.7
2.5
2.5
1.0
2.1
Headquarters and Education Centre	
Departments of Public Works  and Agri-
2.2
2.3
Totals _	
1,200
1,294
1,354
1,700
1,590
100.0
100.001100.0 j 100.0
1           1
100.0
In examining this table, the percentages of this year approximate the figures
for previous years. Exceptions are the reduction at Woodlands and the increase
at Riverview, as well as the increase in recruiting for the ancillary Departments of
Public Works and Agriculture. Again this year the figure of 1,377 new appointments to the Service illustrates the large number of people entering directly from
society to the Mental Health Services.
Appointments for the nursing divisions of the Mental Health Services (828
positions) were down 7.4 per cent from the 1967 total of 895. Non-nursing appointments were also down 5.3 per cent, from 805 to 762 in 1967. The percentage
of trained nursing staff to untrained nursing staff dipped slightly to 51.4 per cent
during 1967. During the year there were 75 new positions filled, of which one-
third were for the Riverview Hospital.
There were 212 competitions closed in this office, of which 26 were local postings and 56 advertisements. There were 1,661 applications for all competitions, of
which 614 were interviewed. As the preponderance of the recruitment done by this
office is for beginning level or non-competitive positions, many of which are in the
professional classifications, several thousand applicants were seen by the staff, in
addition to the 614 mentioned above.
 Y 18 BRITISH COLUMBIA
A major change occurred in the office toward the end of the year when the
Personnel Officer in charge transferred to the Mental Health Services department
as departmental Personnel Officer.
CLASSIFICATION AND WAGE DIVISION
The number of individual position-classification reviews increased to 727 from
711 in 1966. Table 2 of the Appendix indicates the number of reviews by department. Upward revisions totalled 537, downward revisions were 20, and a total of
170 remained unchanged.
The Division managed to more than equal 1966's work production despite an
ever-increasing number of complex and miscellaneous studies and turnover in Division staff. For this, credit must be given to the members of the Division for their
co-operation and willingness to work many extra hours.
The year was unprecedented in the number of requests from departments for
classification studies. The Division investigated 105 requisitions for appointment,
amended or rewrote 112 position specifications, and investigated 27 requests for
extensions to casual appointments. Annual wage surveys again were carried out,
necessitating visits to various outside concerns for the purpose of ensuring proper
matching of positions. In connection with the clerical survey alone, 35 jurisdictions
were visited and their classification systems examined in relation to Civil Service
standards.
The Chief Classification Officer acted as the Commission's spokesman to the
fact-finding committee appointed to deal with the appeal of the psychiatric nurses'
group in the Mental Health Services in respect to salaries and conditions of employment.
Miscellaneous studies carried out during the year were as follows:—
Classification and Organization Study:
Headquarters staff, British Columbia Ferry Authority.
Forest Service maintenance depot.
1440 data-processing installation, Scaling Office, Forest Service.
Vancouver Court Registry.
Senior positions, Lands Service.
Classification and Salary Study:
Pilots.
Aero radio specialists.
Photographers.
Pharmacists.
Mechanics, business machines.
Museum technicians.
Inspectors, motor carriers.
Weighmasters.
Forest agrologists.
Classification Study:   Building service workers  (wall-washers), Riverview Hospital and Woodlands School.
Salary Study:
Hospital consultants and dietary consultants.
Audit accountants.
Grievance:   Cook instructors, Haney Correctional Institution.
Numerous salary survey returns were completed for other organizations.
 CIVIL SERVICE COMMISSION REPORT,  1967 Y  19
STAFF TRAINING AND DEVELOPMENT
Executive Development Training Plan
Twenty-five employees enrolled in Class IX of the Executive Development
Training Plan received Diplomas in Public Administration at a special academic
assembly at the University of Victoria on October 27, 1967.
Graduates of Class IX and their department or service are as follows: C. R.
Spence and W. A. Lee, Attorney-General; H. G. Pidcock, Education; N. G. Cur-
bishley and H. G. Hathway, Finance; P. Barnes, J. A. Cambrey, A. G. Reid, and
W. W. Rogers, Highways; J. Bainbridge and D. Thomson, Hospital Insurance;
R. P. Sollis, Labour; K. M. Bridge, P. J. Brennan, R. H. McAra, and J. H. Palmer,
Lands; W. M. Bradshaw, A. B. Mitchell, E. G. Vaughan, and C. P. Williams,
Forests; G. L. J. Giles and G. A. Harrower, Public Works; I. L. Withler, Recreation and Conservation; H. B. Fulton and G. V. Rehwald, Mines and Petroleum
Resources.
Correspondence Course in Public Administration
Thirty-five students enrolled in Class 3 of the Correspondence Course in Public
Administration received their certificates on March 22, 1967. Dr. H. M. Morrison,
Chairman of the Civil Service Commission, presented the certificates to the students,
who had submitted 24 assignments during the fall and winter months. The correspondence section of the programme was followed by a three-day workshop on staff
management. Mr. C. J. Ferber, Comptroller-General for the Province of British
Columbia, gave lectures on Provincial fiscal and accounting procedures and the use
of computers in the public service. The staff training officer conducted the sessions
on supervision.
 Y 20
BRITISH COLUMBIA
The employees who received their certificates, and their department or service,
are as follows: D. M. Hamilton, Agriculture; G. T. McCulloch, J. A. R. Baker,
D. G. Chamberlain, and J. L. Cox, Attorney-General; J. W. Lee, Commercial
Transport; Mrs. M. St. Godard and V. S. Nicholson, Education; G. Broomfield
and R. W. Sangster, Finance; Dr. D. Luck and R. G. Scott, Health; Mrs. C. G.
Hill and J. G. Philpot, Mental Health; J. Hughes, Hospital Insurance; H. F.
Blunden, J. A. Holmes, and M. A. Merlo, Highways; H. Brawn, Industrial Development; W. S. Haddow, Labour; G. H. Fielding and W. Fry, Lands; E. H.
Clough, J. B. Lowe, and A. G. McNeil, Forests; E. J. Nye, Water Resources; Miss
D. Burton, Mines and Petroleum Resources; T. S. Duckitt and K. R. H. Roberts,
Provincial Secretary; A. D. Davies, Civil Service Commission; S. H. Bird and
W. J. Wilson, Public Works; K. B. Woodward and C. Heggie, Recreation and Conservation; Mrs. F. I. Wilson, Social Welfare.
Appraisal Courses
Thirty-nine employees in the Lands Service, Finance Department, Forest
Service, and private industry enrolled in the correspondence section of the Appraisal
2 Course. Thirty-six students attended the two-week institute and 35 wrote the
qualifying examinations.   Thirty-two students qualified and three failed.
Candidates commenced studying Appraisal 3 in October, 1967, and will write
the third and final examination in April, 1968.
One candidate, who had taken these courses earlier, completed his full
A.A.C.I. accreditation in 1967, bringing the total to 58 A.A.C.I.s as a result of
this programme.
Supervisory Training
Supervisory personnel employed in the British Columbia Medical Plan, in
Valleyview Hospital, Mental Health Services, and supervisory personnel from all
departments of Government in the Prince George area attended courses in staff
<-
 CIVIL SERVICE COMMISSION REPORT,  1967 Y 21
management and supervision.   It is planned to cover supervisory personnel in other
Mental Health Services units early in 1968.
Personnel Officers' Course
Eight Personnel Officers attended a 24-hour course on personnel policies in
the British Columbia Civil Service.
Publications Seminar
Fifteen employees of the Department of Agriculture attended a two-day
seminar on the preparation of publications. Senior staff members of the Queen's
Printer and the Photographic Branch gave lectures on printing, colour reproduction,
cameras, films, and techniques to be used in taking pictures for publications. In
addition, the employees received copies of the correspondence course in better
writing.
Building Inspectors' Course
Sixty-three municipal and Provincial building inspectors attended a five-day
workshop sponsored by the Department of Municipal Affairs, the Civil Service
Commission Training Division, the National Research Council, the Canadian
Plumbing and Mechanical Contractors' Association, and MacMillan Bloedel Limited
on the design and construction of buildings, building by-laws, and plumbing drain,
waste, and vent systems.
Departmental Training Programmes
In addition to the training programmes sponsored by the Civil Service Commission, many of the departments of Government conducted training programmes
direcdy related to the work of the department concerned.   Major in-service training
programmes of a continuing nature are listed below:—
Attorney-General:
Probation Officer-in-training Course.
Security Officers' Academy Course.
Education:   Teacher Education Programme for Vocational Instructor's
Certificate (Summer School).
Forest Service:   Forest Service training-school.
Mental Health:
School of Psychiatric Nursing.
Psychiatric Aide Programme.
Highways:
Engineering Aide Programmes.
Paving.
Social Welfare:
In-service Social Workers' Training Programme.
Office Administration Programme.
Employees on Educational Leave of Absence for Postgraduate Training
During the year, 83 employees were on education leave of absence taking postgraduate training. Of these, 80 were either covered by bursaries or agreements
under the National Health Grants or the Canada Assistance Plan, and three received
partial salary from the departments concerned. The departments granting educational leave during the 1967/68 fiscal year are as follows:—
 Y 22 BRITISH COLUMBIA
Attorney-General:  5 Probation Officers (Canada Assistance Plan).
Mental Health:   12 employees (National Health Grants).
Mines and Petroleum Resources:   1 employee (on partial salary).
Highways: 2 employees (on partial salary).
Social Welfare:  23 employees (Canada Assistance Plan).
Health Services: 40 employees (National Health Grants).
In addition, eight non-professional Probation Officer trainees were attending a
special course at Vancouver City College on a part-time basis, one employee of the
Mental Health Services attended Simon Fraser University on partial salary, and
11 employees attended the Psychiatric Nurses' Diploma Course at Vancouver City
College on partial salary.
SICK AND SPECIAL LEAVE
Sick leave granted during the period October 1, 1966, to September 30, 1967,
totalled 80,628 days-—66,225 days with pay and 14,403 days without pay, an
average of 5.91 days (see Table 3, Appendix), and a decrease of 0.19 day under
the average for the previous 12-month period of 6.10 days. These figures are
exclusive of sick leave granted under the Workmen's Compensation Board and the
Department of Veterans Affairs section of the Sick Leave Regulation.
The above figures do not include the Gaol Service, which average was 6.24
days; the Liquor Control Board (average 5.26 days); nor the British Columbia
Ferry Authority or daily-rate employees, totals for which are not available.
The average number of days' sick leave per employee (exclusive of the above
groups) for the past 10 years was as follows:—
_ar Ended
Sept. 30
1958	
Average per
Employee
  6.54
  5.85
Year Ended
Sept. 30
1963	
Average per
Employee
  5.59
1959	
1964	
  5.91
1960	
  5.73
1965	
  5.62
1961	
  5.37
1966......	
           6.10
1962	
  5.53
1967	
  5.91
Thirteen employees were granted leave for the purpose of training with Reserve
units of Her Majesty's forces, and 100 employees were granted leave for the purpose of further training and study. One employee was granted leave to serve with
the International Labour Office in Turkey, and one employee was granted leave to
serve with UNESCO.
The assistance and co-operation of the Director of Occupational Health in
connection with sick-leave incidence is much appreciated. Further details will be
found in the Report of the Health Branch.
ACCIDENT PREVENTION
The 1966 Annual Report mentioned that groundwork was done that year on
the organizational side of safety. Specifically, headquarters safety committees were
established in the Departments of Public Works and the Provincial Secretary.
During 1967 emphasis was placed on more active safety programmes in these
departments and in the Departments of Recreation and Conservation and of Social
Welfare. As a result, all these departments have recorded lower accident frequencies
this year.
During 1966, 13 departments had zero or lower frequencies than in 1965.
In 1967, 15 departments had zero or lower frequencies than in 1966. There were
three fatalities in 1966, but none in 1967. Paradoxically, despite these improvements, accident-frequency rate for all departments increased by 3 per cent in 1967,
_
 CIVIL SERVICE COMMISSION REPORT,  1967
Y 23
compared with 1966, and costs by 31 per cent. The increased over-all frequency
was due to poorer results in the two largest departments, Highways and Mental
Health, which account for about 43 per cent of total service man-hours. The
Department of Highways was not able to maintain the 1966 record, frequency
increasing 21 per cent. However, this was still 35 per cent better than the Department's 1965 record. Mental Health Services frequency increased by 16 per cent,
largely due to major reorganization and changes of key personnel, which adversely
affected the safety programme. The cost increase was partly the result of increased
man-hours, up 4.6 per cent, wage rates up about 5 per cent, and substantial increases
in Workmen's Compensation Board benefit scales, up an estimated 19 per cent
over 1966.
PROGRESS IN ACCIDENT PREVENTION
KOOOs)
TOTAL SAVINGS
3.456.000
ANNUAL RETURN
ON INV€STMENT
OVER 2,000$
COMMENTS
ACTUM JV C E COSTS mn fOUOMNG
MOtStMIBIS ■-
1. EX ANNUAL WAGE INCtSASf.
2 CONSERVATIVE ESTIMATE Of
II.IUCT COSTS AT 75% OF
(IKCT COSTS,
(KC.S ESTIMATES 400-1000S)
3.IHCUASE. tV.C.B SCAUS .MM
NOV 196! ESTIMATED AT 19% -
1A5ED CU COST PE«. Tl.DAy
.XCIUDING WAGE INCMASiS
4. COST Of ACCIDENT fKVENTOK
VOTE DEDUCTED KOM SAVINGS.
UGfND
YEARS
■i COSTS AT l%2 ACCIDENT
EXtEWSNC!  ItVEl.
H ACTUAl COSTS. HOUSING
ACCIKNT FtEVENTION VOTE
CUMUIATIVE SAVINGS.
The above diagram illustrates the cost savings of the accident-prevention programme
since inception in 1962. Top horizontal line indicates costs at 1962 accident-experience level.
Lower line represents costs each year since then. The shaded area shows the total savings
of nearly $3Vi million, after allowing for the cost of the programme.
Promotional and educational activities were continued in 1967. The Division
produced, in co-operation with the British Columbia Hospital Insurance Service,
its first slide training programme on office safety. Further in-service training programmes are planned for 1968. A major promotional effort was participation in
Poison Prevention Week; a large volume of material on this subject was distributed
to all local departmental safety committees in the Province. During recent years
there have been changes in design and materials used for safety hats and caps. In
co-operation with the Purchasing Commission, an interdepartmental committee was
established to set criteria and organize the testing of safety headwear. Physical
testing is being conducted at the British Columbia Vocational School at Burnaby,
and will be completed early in 1968. When test results have been evaluated,
recommendations will be made to the Purchasing Commission concerning those
hats and caps to be approved for future purchase. The help of press media in
safety promotion is gratefully acknowledged, particularly the co-operation of the
 Y 24 BRITISH COLUMBIA
editor of the Civil Service Newsletter. The Newsletter is distributed to all service
employees and is a most valuable means of regular safety communication.
The Co-ordinator attended 31 headquarters safety committee meetings and
14 local safety committee meetings, and addressed 22 departmental conferences,
training sessions, and other meetings. In addition, he participated in two driver-
training conferences, made two depth studies, attended a highways safety rally in
the Queen Charlotte Islands, and attended the British Columbia Safety Conference
in New Westminster.   Thirty-four per cent of his time was spent away from Victoria.
The Safety Officer attended 26 safety rallies, conducted 8 film shows and 3
workshops, addressed 18 other meetings, and undertook 20 special projects. These
included 13 depth studies, a special programme with youth crews in the Department
of Recreation and Conservation, and 19 office safety programmes in Vancouver arid
Victoria attended by almost 600 office employees. He attended the British Columbia
Safety Conference in New Westminster and the National Safety Congress in Chicago.
He also made an extensive trip to Government locations in Northern British Columbia to the Yukon Border. Seventy-five per cent of his time was spent away
from Victoria.
The year's activities culminated in the safety awards presentation attended by
the Prime Minister and members of the Cabinet, 25 Deputy Ministers and senior
officials, the president and executive director of the British Columbia Safety Council,
and Mr. J. E. Eades, Chairman of the Workmen's Compensation Board. The main
results were summarized as follows:—
(1) There were no fatal accidents, compared with 12, 8, 5, 2, and 3 in previous
years.
(2) Cost savings of the programme, after deducting the accident-prevention
vote, were conservatively computed at $3,500,000 since 1962.
(3) Four awards were presented to major operating divisions of higher-hazard
departments, consisting of a silver award to Region 2, Department of
Highways, for over 800,000 hours free of compensable injury; the first
silver and gold awards to an entire forest district, won by the Nelson
Forest District; and the first silver award won by the Forest Inventory
Division.
(4) Two " million man-hour " awards were earned for the first time in one
year. The Department of Finance qualified for the fourth time; the
Department of Mines and Petroleum Resources became the only other
department so to qualify.
(5) Eight entire departments qualified for 10 awards: Bronze to Public
Utilities Commission; silver to Department of Labour; gold awards to
British Columbia Hospital Insurance Service, Industrial Development,
Trade, and Commerce, and Commercial Transport; bronze-on-gold to
British Columbia Hospital Insurance Service and Municipal Affairs;
silver-on-gold to the Department of Mines and Petroleum Resources; and
" million man-hour " winners as already stated. The silver, bronze-on-
gold, and " million man-hour " winners also qualified for the Prime Minister's safety trophy.
(6) One hundred and fifty-four British Columbia Safety Council awards were
won by units of various departments, more than any previous year. The
second highest award of the Council is the award of honour. This year
we had our first recipients of this award. Four awards of honour were
won by the Department of Highways—Nanaimo and Islands Road Crew;
Department of Highways—Burns Lake District Bridge Crew, a high-
hazard rating group; Social Welfare—Region 3; Social Welfare—Old-
age Assistance Board.
 CIVIL SERVICE COMMISSION REPORT,  1967
Y 25
Million Man-hour Awards for Departments of Finance and of Mines
and Petroleum Resources
Mr. K. B. Blakey, Deputy Minister of Mines and Petroleum Resources; the Prime
Minister; Mr. G. S. Bryson, Deputy Minister of Finance; and Mr. B. M. Brabant, President of the British Columbia Safety Council, photographed following the safety award
presentations held in Victoria last December.
The Co-ordinator, Mr. B. Pass, concluded:—
" Safety is not a thing apart; it is an essential
feature in all well-planned efficient work procedures. We are placing increasing emphasis on
an integrative approach by participating in the
planning and training aspects of the operating
process. Methods and technology are changing
rapidly, placing increasing demands on all levels
of management and supervision. Within the
limits of our available staff and resources, we
aim to make the best contribution we can to
more efficient, safer operation and, as a consequence, the reduction of human suffering and
waste of manpower resources. I am most appreciative of the help of the Workmen's Compensation Board, the British Columbia Safety
Council, the co-operation and support of Ministers, Deputy Ministers, and all levels in the
Service. I would also thank the senior officers
of the Civil Service Commission for their guidance and support and the staff of the Division
, for their unfailing loyalty and hard work. With-
Testing protective headwear, a . ,. 11,
responsibility of the Accident Pre- out such;j co-operation, no progress would be
vention Division. possible."
.
 Y 26
BRITISH COLUMBIA
EMPLOYEE APPRAISALS
The employee appraisal form was revised during 1967 to provide a more comprehensive report as well as to simplify its completion. During 1967, 37 employees
were dismissed, the probationary periods of 65 employees were extended, and merit
increases withheld numbered 72.
GRIEVANCES AND HEARINGS
The Commission reviewed seven grievances and heard six briefs from groups of
employees concerning wages and working conditions. In addition, upon your request
the Commission held an extensive hearing in respect to the representations of a small
group of psychologists whose services officials of the Mental Health Services wished
to terminate.
These hearings and meetings, in regard to employee briefs, take up a substantial proportion of the Commission's time. Acknowledgment is herewith made of
the great assistance and advice received from the Department of the Attorney-
General, from the competent solicitors assigned on counsel to the Commission in
respect to most of the hearings.
The Civil Service Commission's newly renovated reception office in Victoria.
 CIVIL SERVICE COMMISSION REPORT,  1967 Y 27
EMPLOYEE RELATIONS
The Chairman managed, during this busy year, to visit Government offices and
employees in Abbotsford, Milner, Chilliwack, Kamloops, Tranquille, and Prince
George.
The Civil Service Newsletter, an informative monthly publication of what is
happening in the Service, has now reached a circulation in excess of 24,000. First
published in 1960 on a trial basis with a circulation of 12,000, this Newsletter has
proved popular over the years. Articles and stories are published on what the various employees and departments are doing.
It is interesting to note that, other than the Ontario Provincial Government, the
Civil Service Newsletter is the only such publication of its kind. Such a service tends
to furnish communications and understanding between the Government and its
employees.
Mr. K. M. Hanson, of the Commission's Recruiting and Selection Division in
Victoria, was transferred to the Lands Service as departmental Personnel Officer.
Messrs. W. Matichuk and M. F. Harts, of the Classification and Wage Division,
joined the Federal Civil Service in Ottawa. Mr. R. C. J. Webber was appointed to
the staff of the Recruiting and Selection Division, and Messrs. W. M. Finlay, R. J.
Meunier, R. W. Saunders, and M. B. Horn were appointed to the staff of the Classification and Wage Division.
The Chairman attended the Fourth Annual Conference of Canadian Civil
Service Commissioners, held in Ottawa in May. As already noted, the Public Personnel Association Conference was held in Vancouver and Victoria in October.
In conclusion, the Chairman wishes to record his sincere appreciation to his
two colleagues on the Commission, to each member of the Commission's staff, to
Government Agents, to the Civil Service Commissions of other Provinces and the
Federal Government, for their able assistance, and to you, Mr. Minister, for your
deep and sympathetic appreciation of the Commission's problems.
CIVIL SERVICE COMMISSION.
H. M. Morrison, Chairman.
J. E. Brown, Member.
E. R. Rickinson, Member.
 Y 28                                                 BRITISH COLUMBIA
APPENDIX
Twenty-five-year continuous-service certificates were awarded to the following
Government employees in December, 1967:—
Department of Agriculture
Hospital Insurance Service
John Frederick Newman.
Miss Margaret Ellegood Dickinson.
Department of the Attorney-General
Lands Service
Robert Gilbert.
Robert William Kroeger.
Albert Craig Johns.
Frederick Henry Leacock.
Basil Orme Nixon.
Miss Doris Maureen Rowley.
Alfred John Tuttle.
Ramond Rutherford.
Eric Wilkinson.
Mental Health Services
Liquor Control Board
Gilbert Hodgson Arthur.
Gerald Stack Brown.
Roy Earl Atlee.
James Gordon Gibson.
Daniel Bednard.
Education
Mrs. Margaret Henderson Blair.
Miss Zella Victoria Black.
Mrs. Flora Margaret C. Cadwallader.
Miss Nina Elizabeth Neave.
John Arnold Campbell.
Miss Marjorie Elizabeth J. Speed.
Francis Gordon Hannah.
Mrs. Joyce Alexandria Hildreth.
Finance
Russell Jonas Long.
Leslie Follett-Osborne.
Miss Annetta Shearer McLaughlin.
Miss Mary Belle Gordon.
Miss Janet Isabelle Pitchford.
Kenneth John Perry.
Miss Ann Victoria Romeo.
Jack Wrixon Rossiter.
Miss Beverley Bernice Russell.
Stanley Frederick K. Wiseman.
William Edward Skillicorn.
Forest Service
Harold Neilson Cliff.
Herbert Louis Couling.
William Patrick Cowan.
Provincial Secretary
Miss Kathleen Margaret Shaw
(Superannuation B/anch).
Richard Gerald Farmer.
Francis Edmund Cestello
Winston Ridout Garcin.
(Queen's Printer).
Robert Charles Hewlett.
Public Utilities Commission
Mrs. Winnifred Hinton.
Miss Doris Gertrude McCulloch.
Montague Hubert Mudge.
Harry Joseph Maddaford.
Floyd Harold Nelson.
Emerson Waterford Reid.
Public Works
Edward Albert Roberts.
Miss Evelyn Lauriene Christie.
Stone Thore Strimbold.
Miss Dorothy May Foster.
Lester Guy Taft.
Bertram Alfred Marshall.
Frank Tannock.
Recreation and Conservation
Health Branch
Charles Eustace Estlin.
John Clarence Bader.
Robert Joseph Guay.
Dawn Chappelle.
William Herbert Richmond.
Dr. Samuel Henry Fishaut.
Leonard Garrett Smith.
Dr. Evelyn Alexandra Gee.
Miss Sarah Mullan.
Social Welfare
Miss Mary May Owens.
Miss Katherine May S. Davies.
Miss Margaret Priscilla Upham.
Miss Thelma Johnson.
Miss Elizabeth Eleanor Watson.
Water Resources
Highways
William Ritchie Tuthill.
John Millford Botterill.
Workmen's Compensation Board
William Hunter Corner.
All           *__-.'.._._._
Miss Maud Eva Brander.
Alpha rnesen.
Miss Jean Manson Calder.
Michael Angelo Frisina.
Harold Joseph Kelly.
Miss Catherine Carruthers Ferguson.
P. Vincent Lanzo.
George Alfred Holloway.
Kenneth LaMarsh.
Miss Ruby Margaret Minkie.
Frederick Rhinehardt Schorn.
Miss Sarah Eileen Moss.
Mathias Wildemann.
Miss Grace Emma Newman.
Miss Mary Callander Young.
Walter Arthur Stiles.
 CIVIL SERVICE COMMISSION REPORT,  1967
Y 29
Superannuants Who Received 25-year Certificates in 1967
Ragnor O. Hedstrom, Bridge Foreman, Department of Highways, Victoria.
Richard T. Brownlee, Psychiatric Nurse, Riverview Hospital, Mental Health Services,
Essondale.
James Nice, Assistant Charge Psychiatric Nurse, Riverview Hospital, Mental Health
Services, Essondale.
Table 1.
STATISTICS
-Number of Full-time Permanent and Temporary Employees in Each
Department and Agency as at December 31, 1967
Department
Permanent
Temporary
Combined
2
5
287
2,082
101
329
666
1,115
3,544
119
401
78
139
315
839
136
111
43
467
53
629
238
34
686
1
113
215
6
731
32
484
412
4,270
2
6
33
1,271
71
16
6
149
554
134
27
159
3
5
400
2,297
107
1,060
Finance              _	
698
1,599
3,956
119
4,671
80
145
348
2,110
207
127
49
Provincial Secretary     _ 	
6161
53
Public Works  	
Recreation and Conservation	
1,183
372
61
845
Totals	
12,419
939
1,312
8,692
742
264
21,111
1,681
British Columbia Ferry Authority	
1,576
14,670
9,698
24,368
i Includes employees of the British Columbia Medical Plan and British Columbia Government Employees
Medical Services, which were added to the Civil Service in 1967.
 Y 30
BRITISH COLUMBIA
Table 2.—Classification Reviews by Departments in 1967 with Comparative Figures
for Previous Years
Department
Upward
Revisions
Downward
Revisions
Revisions
Resulting
in
No Change
Total
Agriculture 	
24
135
18
32
6
37
8
7
6
118
6
11
8
18
1
31
17
19
13
11
1
3
14
1
4
10
2
5
5
4
47
4
2
1
12
1
7
4
8
4
2
1
1
28
27
149
Commercial Transport           .  _	
2
22
Finance 	
42
8
42
8
12
10
Forest Service	
176
10
13
9
30
2
Public Works                       .     	
39
21
Public Health                                          	
27
Mental Health
17
13           1
15
2
1
5
8
3
2
41
Totals, 1967
537
20          1           170
727
Totals, 1966 _ _ 	
Totals, 1965  _   .....    ..
Totals, 1964                          	
711
682
541
Totals, 1963  _  	
628
 CIVIL SERVICE COMMISSION REPORT, 1967
Y 31
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1968

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