UBC Theses and Dissertations

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UBC Theses and Dissertations

Improving transit facilities through land use planning and urban design Guppy, Tamsin Wendy Frances Sue

Abstract

Transit trips include four parts: the trip from the front door to the transit stop; the wait at the transit stop for the transit vehicle; the transit ride; and the trip from the transit drop off point to the final destination. This thesis explores methods of improving the pedestrian trips to and from the transit stop and the waiting period at the transit stop. People are not satisfied with their transit trips. People want better quality waiting areas, increased safety, comfortable surroundings, transit information, and convenience during the transit trip. This thesis explores the positive relationship between the quality of public streets and transit facilities, and ridership satisfaction. The thesis proposes that the transit trip can be improved by improving transit waiting areas, and the paths people take arriving at and departing from transit stops. BC Transit's Vancouver Regional Transit System's transit facilities are the focus of the study. Transit facilities include: bus stops, bus loops, bus exchanges, SkyTrain stations, and SeaBus terminals. The study reviews people's attitudes towards transit facilities and discusses the items that people consider important to a transit trip. This review includes a survey conducted by the author and a review of surveys conducted for BC Transit. A review of the literature provides further evidence on the basic requirements for transit facilities and a comparison is made with the local situation. The thesis explores the potential for land use planning, urban design and on-site design to improve the safety, comfort, and convenience of transit facilities. The role of BC Transit, in providing adequate transit facilities, is discussed along with the roles and responsibilities of other associated organizations including: the Province, the Greater Vancouver Regional District, municipal governments located within the Vancouver Region, private enterprise, and business improvement districts. The study concludes BC Transit should give more thought to the transit customer in the design and location of transit facilities. And that municipal governments must take action to improve the quality of streets and transit facilities in their own communities.

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