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UBC Theses and Dissertations

Owner-driven implementation of BIM : process, challenges, information quality, and value Tsay, Gustavo Salles

Abstract

Building information modeling (BIM) is emerging as a potential solution for asset owners to address the challenges of poor information quality and interoperability during project handover and inadequate facilities management during building operations. However, the implementation of BIM as a solution for asset owners is a complex challenge that creates disruptions in the conventional project delivery practices, including planning, design, construction, and handover. Although previous studies have documented the potential benefits of BIM adoption for owners, such as improvements in work order processing, very little research has specifically looked at the actual implementation of BIM driven by owners through the development and application of information requirements. Therefore, a significant gap between theory and practice remains, limiting the widespread and efficient adoption of BIM among asset owners. This dissertation investigates the implementation of BIM through the lens of two large public asset owner organizations in Canada going through the strategic process of adopting BIM in their projects. The research involved embedded case study analyses and a mixed method contextualist research approach incorporating iterative grounded theory and systematic combining. The case studies were conducted through interviews, document analysis, meeting observations, and a survey on three large projects with owner-defined information requirements from project inception to investigate three central aspects of BIM implementation for owners: (i) the asset information delivery process, (ii) information quality (IQ), and (iii) value. This study makes multiple contributions. First, it addresses the lack of empirical data from real-world case studies on owner-driven BIM implementation by providing a detailed description and characterization of the asset information delivery process, including information requirements, main activities, information workflow, scope of each stakeholder, tools, and challenges. Second, it contributes to the emerging literature on IQ in BIM by bridging theoretical dimensions of IQ with well-documented IQ issues derived from modeling practices employed as part of conventional project delivery practices. Finally, it proposes an analytical framework to facilitate a structured assessment of the costs and benefits of owner-driven BIM implementation, offering a nuanced and continuous approach to inform BIM adoption and demonstrating its potential value for asset owners, influencing industry-level strategies and resource allocation.

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Attribution-NonCommercial-NoDerivatives 4.0 International