UBC Undergraduate Research

Mental health and substance use mini-survey : pilot project Hirsche, Steven; Hornbrook, Kevin; Perry, Hanna 2014

Your browser doesn't seem to have a PDF viewer, please download the PDF to view this item.

Notice for Google Chrome users:
If you are having trouble viewing or searching the PDF with Google Chrome, please download it here instead.

Item Metadata


52966-Hirsche_S_et_al_NURS_344_Mental.pdf [ 1.28MB ]
JSON: 52966-1.0084634.json
JSON-LD: 52966-1.0084634-ld.json
RDF/XML (Pretty): 52966-1.0084634-rdf.xml
RDF/JSON: 52966-1.0084634-rdf.json
Turtle: 52966-1.0084634-turtle.txt
N-Triples: 52966-1.0084634-rdf-ntriples.txt
Original Record: 52966-1.0084634-source.json
Full Text

Full Text

Project	 ?Team	 ?	 ?Steven	 ?Hirsche,	 ?Kevin	 ?Hornbrook,	 ?Hanna	 ?Perry	 ?Background	 ?of	 ?the	 ?Project	 ???? Founders	 ?of	 ?the	 ?Project:	 ?	 ?Jennifer	 ?May	 ?and	 ?Lillian	 ?Parsons	 ???? Developed	 ?project	 ?under	 ?the	 ?direc?on	 ?of	 ?the	 ?BC	 ?Pa?ent	 ?Reported	 ?Experience	 ?Measures	 ?Steering	 ?Commi?ee,	 ?a	 ?partnership	 ?between	 ?the	 ?6	 ?health	 ?authori?es	 ?and	 ?the	 ?Ministry	 ?of	 ?Health	 ???? Assessing	 ?the	 ?feasibility	 ?of	 ?collec?ng	 ?real	 ??me	 ?data	 ?at	 ?the	 ?unit	 ?level	 ?to	 ?complement	 ?the	 ?rigorous	 ?measurement	 ?program	 ?at	 ?the	 ?provincial	 ?level	 ?	 ???? Provincial	 ?survey	 ?require	 ?an	 ?external	 ?party	 ?to	 ?administer	 ?and	 ?collect	 ?the	 ?data.	 ???? Survey	 ?results	 ?provided	 ?to	 ?all	 ?par?cipa?ng	 ?sites	 ?one	 ?year	 ?later.	 ???? Iden?fied	 ?need	 ?for	 ?a	 ?way	 ?of	 ?surveying	 ?at	 ?the	 ?unit	 ?level	 ?specific	 ?to	 ?quality	 ?improvement	 ?	 ???? This	 ?would	 ?inform	 ?them	 ?of	 ?changes	 ?that	 ?needed	 ?to	 ?be	 ?implemented	 ?based	 ?on	 ?their	 ?clients?	 ?responses	 ?to	 ?the	 ?surveys.	 ???? Ac?on	 ?plans	 ?for	 ?changes	 ?could	 ?be	 ?made	 ?quickly	 ?and	 ?efficiently	 ?	 ?	 ?	 ?	 ?	 ?	 ?	 ?	 ?	 ?	 ?Purpose	 ?of	 ?the	 ?Project	 ?Purpose:	 ???? To	 ?develop,	 ?administer,	 ?and	 ?frequently	 ?report	 ?the	 ?results	 ?of	 ?a	 ?mini	 ?pa?ent	 ?experience	 ?of	 ?care	 ?survey	 ?for	 ?the	 ?Mental	 ?Health	 ?and	 ?Substance	 ?Use	 ?short-??stay	 ?in-??pa?ent	 ?popula?on	 ?in	 ?4	 ?short-??stay	 ?in-??pa?ent	 ?psychiatric	 ?units	 ?in	 ?VCH.	 ???? The	 ?project	 ?is	 ?to	 ?support	 ?con?nual	 ?quality	 ?improvement	 ?efforts	 ?at	 ?the	 ?unit	 ?level	 ?by	 ?collec?ng	 ?feedback	 ?from	 ?recipients	 ?of	 ?health	 ?care	 ?and	 ?services	 ?and	 ?appropriately	 ?circula?ng	 ?the	 ?data	 ?to	 ?staff	 ?and	 ?leaders	 ?within	 ?a	 ??me	 ?frame	 ?appropriate	 ?to	 ?quality	 ?improvement	 ?cycles.	 ?	 ???? To	 ?find	 ?out	 ?what	 ?the	 ?pa?ents	 ?want,	 ?need,	 ?and	 ?experience	 ?in	 ?our	 ?health	 ?care	 ?system.	 ?Ra?onale	 ?for	 ?Project:	 ???? Enhance	 ?the	 ?public	 ?accountability	 ?of	 ?BC?s	 ?health	 ?system.	 ???? Support	 ?quality	 ?improvement	 ?ini?a?ves	 ?of	 ?health	 ?care	 ?providers	 ?and	 ?health	 ?authori?es	 ?at	 ?point	 ?of	 ?care.	 ???? Obtain	 ?experience	 ?measures	 ?used	 ?to	 ?track	 ?changes	 ?and	 ?trends	 ?over	 ??me	 ???? Use	 ?the	 ?iden?fied	 ?strengths	 ?and	 ?areas	 ?for	 ?improvement	 ?to	 ?con?nually	 ?guide	 ?QI	 ?ini?a?ves	 ?at	 ?the	 ?unit	 ?level.	 ???? Include	 ?informa?on	 ?from	 ?the	 ?perspec?ves	 ?of	 ?MHSU	 ?pa?ents/clients	 ?as	 ?a	 ?balancing	 ?measure.	 ?Student	 ?Role	 ???? Manage	 ?one	 ?survey	 ?site	 ?per	 ?student.	 ???? Steven:	 ?2	 ?West,	 ?VGH	 ???? Kevin:	 ?PASU,	 ?St.	 ?Paul?s	 ???? Hanna:	 ?R2W,	 ?Richmond	 ??? Collect	 ?and	 ?collate	 ?data.	 ??? Communicate	 ?with	 ?survey	 ?team	 ?to	 ?ensure	 ?processes	 ?are	 ?working,	 ?and	 ?trouble	 ?shoot	 ?if	 ?not.	 ??? Report	 ?all	 ?changes	 ?or	 ?feedback	 ?in	 ?a	 ??Tracker?	 ?document	 ?for	 ?each	 ?site,	 ?updated	 ?Monthly.	 ??? Provide	 ?regular	 ?and	 ?frequent	 ?updates	 ?to	 ?the	 ?project	 ?team	 ?about	 ?the	 ?happenings	 ?at	 ?individual	 ?sites.	 ??? Create	 ?reports	 ?using	 ?established	 ?repor?ng	 ?framework	 ?and	 ?template.	 ??? Work	 ?with	 ?the	 ?project	 ?team	 ?and	 ?unit	 ?team	 ?to	 ?facilitate	 ?ac?oning	 ?of	 ?the	 ?survey	 ?data.	 ??? Partner	 ?with	 ?the	 ?individual	 ?unit	 ?teams	 ?to	 ?transi?on	 ?the	 ?survey,	 ?data	 ?and	 ?repor?ng	 ?processes	 ?en?rely	 ?to	 ?the	 ?unit	 ?staff.	 ??? Par?cipate	 ?in	 ?the	 ?evalua?on	 ?of	 ?feasibility	 ?project.	 ?	 ?Survey	 ?Example	 ????  Your Care Experience at Richmond Hospital?s R2W Inpatient Unit  ??? Taking part in this survey is completely voluntary and anonymous. Please do not provide any personal information on this survey. After completing this survey, please return it to the dropbox located next to the air hockey table.  ??? Please fill in the circle that best reflects your opinions about your recent stay.  ??? ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------  1. Overall, how would you rate the quality of care and services you received at this facility?  ? Poor ? Fair ? Good ? Very Good ? Excellent  2. Overall, were you helped by your facility stay?  ? Not at all ? Somewhat ? For the most part ? Definitely  3. Were you able to see the staff as often as you wanted?  ? Never ? Sometimes ? Usually ? Always  4. Were your individual needs, preferences, and values respected in your treatment?  ? Never ? Sometimes ? Usually ? Always  5. Did you understand your treatment plan?  ? Never ? Sometimes ? Usually ? Always  6. Were you involved as much as you wanted in decisions about your treatment?  ? Never ? Sometimes ? Usually ? Always  ? Someone else makes my decisions for me  7. Were you given reassurance about your ability to recover?  ? Never ? Sometimes ? Usually ? Always  8. As a person living with a mental illness and/or addiction, were you treated with dignity and respect in this facility?  ? Never ? Sometimes ? Usually ? Always  9. Did the staff help you feel like there is nothing shameful about having problems with mental health and/or addiction?  ? Never ? Sometimes ? Usually ? Always  Please flip over to other side ??  Data	 ?Repor?ng	 ?Poor	 ?3.0%	 ?Poor	 ?16.7%	 ?Poor	 ?14.3%	 ?Fair	 ?10.0%	 ? Fair	 ?	 ?10.0%	 ?Fair	 ?16.7%	 ?Good	 ?10.0%	 ?Good	 ?10.0%	 ?Good	 ?30.0%	 ?Good	 ?33.3%	 ?Good	 ?33.3%	 ?Good	 ?21.4%	 ?Very	 ?Good	 ?50.0%	 ?Very	 ?Good	 ?50.0%	 ?Very	 ?Good	 ?20.0%	 ?Very	 ?Good	 ?33.3%	 ?Very	 ?Good	 ?50.0%	 ?Very	 ?Good	 ?28.6%	 ?Excellent	 ?40.0%	 ? Excellent	 ?	 ?40.0%	 ?Excellent	 ?40.0%	 ?Excellent	 ?16.7%	 ?Excellent	 ?35.7%	 ?0.0%	 ?20.0%	 ?40.0%	 ?60.0%	 ?80.0%	 ?100.0%	 ?Baseline	 ?from	 ?2010-??11	 ?Period	 ?1	 ?(Oct	 ?1	 ?to	 ?15,	 ?2013)	 ?Period	 ?2	 ?(Oct	 ?16	 ?to	 ?31,	 ?2013)	 ?Period	 ?3	 ?(Nov	 ?1	 ?to	 ?15,	 ?2013)	 ?Period	 ?4	 ?(Nov	 ?16	 ?to	 ?30,	 ?2013)	 ?Period	 ?5	 ?(Dec	 ?1	 ?to	 ?20,	 ?2013)	 ?%	 ?of	 ?ALL	 ?responses	 ?"Overall	 ?how	 ?would	 ?you	 ?rate	 ?the	 ?quality	 ?of	 ?care	 ?and	 ?services	 ?you	 ?recieved	 ?at	 ?this	 ?facility?"	 ?Example	 ?of	 ?results	 ?summary	 ?for	 ?one	 ?ques?on.	 ?Current	 ?Status:	 ?February	 ?2014	 ???? Data	 ?reported	 ?and	 ?presented.	 ???? Positive	 ?feedback	 ?from	 ?all	 ?sites.	 ?	 ???? Survey	 ?process	 ?deemed	 ?feasible	 ?on	 ?the	 ?unit	 ?level.	 ???? Desire	 ?to	 ?continue	 ?survey	 ?administration.	 ???? Discussing	 ?ways	 ?to	 ??action?	 ?survey	 ?results.	 ???? Transition	 ?of	 ?survey,	 ?data,	 ?and	 ?reporting	 ?processes	 ?to	 ?unit	 ?staff,	 ?currently	 ?underway.	 ?Next	 ?Steps	 ???? This	 ?pilot	 ?project	 ?will	 ?serve	 ?as	 ?a	 ?feasibility	 ?study	 ?for	 ?determining	 ?the	 ?capacity	 ?of	 ?individual	 ?mental	 ?health	 ?and	 ?substance	 ?use	 ?units	 ?to	 ?collect	 ?and	 ?analyze	 ?pa?ent	 ?sa?sfac?on	 ?data	 ?at	 ?the	 ?point	 ?of	 ?care.	 ???? Cost	 ?analysis	 ?of	 ?implementa?on	 ?and	 ?sustainability	 ?of	 ?a	 ?unit	 ?specific	 ??pa?ent	 ?experience	 ?of	 ?care?	 ?quality	 ?improvement	 ?protocol.	 ???? At	 ?the	 ?unit	 ?level,	 ?data	 ?collected	 ?will	 ?be	 ?used	 ?to	 ?direct	 ?change	 ?in	 ?the	 ?delivery	 ?of	 ?care	 ?on	 ?the	 ?unit.	 ???? Adapt	 ?and	 ?expand	 ?the	 ??pa?ent	 ?experience	 ?of	 ?care?	 ?survey	 ?process	 ?to	 ?other	 ?units	 ?and	 ?health	 ?authori?es.	 ???? Replicate	 ?the	 ?tools	 ?and	 ?protocols	 ?of	 ?this	 ?pilot	 ?project	 ?in	 ?other	 ?mental	 ?health	 ?and	 ?substance	 ?use	 ?pa?ent	 ?care	 ?se?gs.	 ?	 ?UBC	 ?Nursing	 ?Students:	 ?	 ?	 ?Hanna,	 ?Kevin	 ?&	 ?Steven	 ?


Citation Scheme:


Citations by CSL (citeproc-js)

Usage Statistics



Customize your widget with the following options, then copy and paste the code below into the HTML of your page to embed this item in your website.
                            <div id="ubcOpenCollectionsWidgetDisplay">
                            <script id="ubcOpenCollectionsWidget"
                            async >
IIIF logo Our image viewer uses the IIIF 2.0 standard. To load this item in other compatible viewers, use this url:


Related Items