Tackling the wicked problem of managing records in the digital environment McLeod, Julie, 1957-
Drawing on her research on electronic records management, in particular the AC+erm (Accelerating positive change in electronic records management https://www.northumbria.ac.uk/acerm) project, Dr. Julie McLeod will argue that ERM is a ‘wicked problem.’ She will discuss how the Cynefin framework, a framework that helps decision makers to make sense of a range of business problems and situations in dynamic contexts, can be used to take appropriate action and choose appropriate solutions. She will refer to different digital records contexts, including research data management, and will consider some of the ways forward and requirements to address the challenges we face.
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