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Wang, Shukang

Office hours and labs are essential components of higher education providing students with a valuable opportunity to obtain relevant answers and connect with their instructors and peers. However, the challenges of managing these help sessions, particularly in the field of computer science, have become increasingly complex in the face of emerging communication technologies and shifting student behaviors. As online learning continues to grow, traditional methods of conducting office hours and labs struggle to scale to accommodate larger numbers of students. Consequently, it is crucial to develop new approaches to managing these sessions and to encourage student attendance. This research attempts to address the challenges of traditional office hours and labs through the development of the HelpMe system. The system provides a user-friendly interface that enables instructors and teaching assistants to manage student questions. In addition, the research investigates the effectiveness of incentivizing student participation in help sessions and early assignment submission. The initial feedback on the HelpMe system was positive, demonstrating significant approval from both instructors/teaching assistants and students, the HelpMe system resulted in behavior change in students. The incentivization approach has also been found to improve student learning outcomes.

Text

University of British Columbia. COSC 449

Vancouver : University of British Columbia Library

10.14288/1.0448797

Science, Irving K. Barber Faculty of (Okanagan); Computer Science, Mathematics, Physics and Statistics, Department of (Okanagan)

Undergraduate

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