- Library Home /
- Search Collections /
- Open Collections /
- Browse Collections /
- UBC Faculty Research and Publications /
- Antecedents and Learning Outcomes of Online News Engagement
Open Collections
UBC Faculty Research and Publications
Antecedents and Learning Outcomes of Online News Engagement O'Brien, Heather, 1977-
Abstract
User engagement (UE) is a quality of user experience characterized by the depth of an actor’s cognitive, temporal and/or emotional investment in an interaction with a digital system. Currently more art than science, UE has gained theoretical and methodological traction over the past decade, yet there is still a need to establish empirical links between UE and desired outcomes (e.g., learning, behavior change), and to understand the myriad user, system, contextual, etc. factors that predict successful digital engagement. This paper focuses on the relationship between UE and media format as a potential antecedent, and the outcome of learning, operationalized as short-term knowledge retention. Participants interacted with two human-interest stories in one of four media formats: video, audio, narrative text, or transcriptstyle text; short-term knowledge retention was measured using post-task multiple choice and short-answer questions. It was anticipated that format would have a strong effect on UE, and that more engaged users would recall more information about the stories. However, these hypotheses were not fully supported, and the nature of the relationship between UE and learning was more nuanced than expected. This research has implications for the design of information systems and, more fundamentally, the impetus to make digital environments engaging.
Item Metadata
Title |
Antecedents and Learning Outcomes of Online News Engagement
|
Creator | |
Date Issued |
2017-09
|
Description |
User engagement (UE) is a quality of user experience characterized by the depth of an actor’s
cognitive, temporal and/or emotional investment in an interaction with a digital system.
Currently more art than science, UE has gained theoretical and methodological traction over the
past decade, yet there is still a need to establish empirical links between UE and desired
outcomes (e.g., learning, behavior change), and to understand the myriad user, system,
contextual, etc. factors that predict successful digital engagement. This paper focuses on the
relationship between UE and media format as a potential antecedent, and the outcome of
learning, operationalized as short-term knowledge retention. Participants interacted with two
human-interest stories in one of four media formats: video, audio, narrative text, or transcriptstyle text; short-term knowledge retention was measured using post-task multiple choice and
short-answer questions. It was anticipated that format would have a strong effect on UE, and that
more engaged users would recall more information about the stories. However, these hypotheses
were not fully supported, and the nature of the relationship between UE and learning was more
nuanced than expected. This research has implications for the design of information systems and,
more fundamentally, the impetus to make digital environments engaging.
|
Genre | |
Type | |
Language |
eng
|
Date Available |
2022-10-21
|
Provider |
Vancouver : University of British Columbia Library
|
Rights |
Attribution-NonCommercial-NoDerivatives 4.0 International
|
DOI |
10.14288/1.0421400
|
URI | |
Affiliation | |
Citation |
O'Brien, H. L. (2017). Antecedents and learning outcomes of online news engagement. Journal of the Association for Information Science and Technology, 68(12), 2809-2820.
|
Publisher DOI |
10.1002/asi.23854
|
Peer Review Status |
Reviewed
|
Scholarly Level |
Faculty
|
Rights URI | |
Aggregated Source Repository |
DSpace
|
Item Media
Item Citations and Data
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International